We have all the information of real people like you who are purchasing the products and services of Krispy Kreme (Bakery) in Iowa.
At this moment the firm has a score of 4.6 out of 5 and that score has been calculated on 700 reviews.
As you can read, it has an average rating is practically the best one, and it is founded on a very large number of scores, so we can be quite sure that the score is quite faithful. If many people have bothered to give their opinion when they are satisfied with the service, is that it works.
You know that we don't usually bother to give evaluations when they are correct and we usually do it only if we've had a problem or incidence...
This Bakery belongs to the category of Donut shop.
We absolutely love KK. Except they changed the free policy of when you come in you can get one hot off the line. Too bad. That was one of the cool reasons to go there. Yummy
Cameron at the drive thru window was so kind and sweet. He was polite and made sure he packed up the ones we wanted. I would recommend this location.
What can I say that hasn't already been said about the beloved Krispy Kreme donut? It's simple, and delicious. I had been here earlier in the day to pick up 3 dozen donuts for a work event and on my way home felt the magnetic pull since I didn't partake in the morning donuts.
Just left without buying donuts. I am from out of town.. was excited to get some Krispy Kreme donuts. Walked in...no one else there. No one said welcome, can I help you, or anything. I stood there for a little bit.. one person was on her cell phone..others were working in back but didn’t say anything. So... no donuts for me.. won’t be back.
Best place to have morning coffee and donuts. They prepare high quality donuts. If you are donut lover I would recommend this place.
Idk how they make those donuts so quick but they're the fastest I've ever seen in fast food and the taste is unbeatable!!
Great service and great customer service very friendly employee that work their
Expensive and the floors could of been cleaned
Warm and fresh... melt in your mouth, yum! (Yes, there is a drive up window.)
Best place to get a fresh doughnut, best service and staff. #1 in my book.
My first time here. Looks like the origin of doughnuts. I wonder why there's no Albany branch! Seems like DD has bought the regional rights.
Who doesn't love Krispy Kreme donuts? The only bummer was that the Hot Now sign wasn't on. Friendly customer service.
Ok
Always awesome - especially when hot and fresh!
Went in for 2 dozen of the ‘original’. Got: “We’re out of original glazed.” Donut shop doesn’t have donuts — epic fail.
Who doesn't like doughnuts?
Need to make sure you have coffee on a Saturday morning. Went at 10 am and had nothing!
I don't know why Dunkin is still around but, LONG LIVE KRISPY KREME!!!
The young lady at the drive-up window was very short and didn't seem like she was too happy to be at work at 8am on a Saturday. In addition to the lackluster service, somehow the doughnuts were cold. Not room temperature -- cold. I found that to be odd coming from a bakery that early in the day.
Iced coffee is the bomb!
The service here is great.I only wish that they had more varieties of the jelly filled variety.
I've been spoiled living in the south, but the kk in Dothan Al. Is by far the best I've ever been to they can only hope to attain their service record. Impeccable by anyone's standard. As for free doughnuts I don't recall them ever giving them out, but I've never been one to look for freebies. A clean well staffed, courteous place is good enough for me. This establishment needs a little work. Also 24hrs is imperative for a well run doughnut emporium...
For this Krispy Kreme being open 24 hours I had a lot higher expectations. They had barely any donuts and it wasn’t even 10pm. They had about 4 types out of stock. The employees were not very friendly. They seemed to just want to go home. The cake batter donuts tasted a little old, but the chocolate frosted tasted very fresh. Would not choose this location to come back to.
Fresh, warm donuts and friendly staff.
Went inside the store and it took 25 minutes to get an iced coffee and two donuts; there were only 5 people ahead of me. Coffee and donuts were as expected.
Delicious as usual but took a while due to them not being able to scan a printed gift card and they weren't sure how to type it in manually. Couldn't scan my phone either. Employees were very nice but management should train them better and have equipment that works.
Great when their warm
Amazing donuts.
How can you say something bad about a little piece of heaven in every bite.
Great service and DELICIOUS donuts. Loved it!!!
BEST DONUTS OF ANYWHERE AROUND! My fave is the Glazed Cream Filled!
The staff is polite just very slow. No one seems to notice or care that the customers are trying to get to work on time and 10 minutes to get a couple dozen donuts is just ridiculous.
OMG...the original donut's taste is awesome....no other donut can beat the taste of it...cool ambience....all other flavours are deliciois too..... The original one tastes like ur in heaven....
This Krispy Kreme Doughnuts is one of my favorite. Lots of option.
Very friendly and fast service
Not happy. Drove 40 minutes for them to only have three donuts ready out of their whole menu. Everything we asked for she said " we don't have that." she was not nice and super rude. Do not recommend.
Doing good in the neighborhood.
Get the App for Kripy Kreme. It'll let you know when the red light on for hot fresh doughnuts. It's the best doughnuts you'll ever eat. (Hot Fresh Doughnuts)
Everyone knows it's good!
Bathroom needs to be clean more often
Very good costumer service I spoke with Nicole which was I think a manager she did a great job helping me
I greatly enjoyed the doughnuts and I also witnessed the making of the doughnuts. I am glad I know where they came from.
Love it! Good service and friendly people.
What can I say. The hot donuts sign was on.
Despite living several hours away I've been to this location quite a few times. This nice to watch the donughts being made and having a whole box to yourself. The coffee isn't too bad either.
Their pretty good and fresh but I wish they had all the new flavors though.
Delicious! Best doughnuts in Des Moines
Good deal w coupon
Good donut
Good doughnuts
Classic goodness!
If you want to get real fat real fast this is your spot
The Hot sign was on, so we stopped in. Watched the donuts flipping in the cooker and getting their glaze coating. They were like fresh warm delicious donut pillows.
Hard donuts. Did not taste anywhere near fresh.
Yummio...Reeses donuts!
I can't live around Krispy Kreme because I would be so fat and out of shape and I can't afford to be like that at at the age of 75 I just love those donuts.
Awesome donuts and great people. Think theyre getting a bit expensive but very good donuts.
Stopped by when I was passing through the area, pulled in at 8:28 and they were closed early. Google says they are open 5:30AM -9PM but apparently the closing time isn’t always consistent. I guess call ahead if you are ever passing through the area to make sure they’ll actually be open...
Only complaint is I wish it were busier so the donuts were fresh off the rack. Still good and made every morning, but nothing like made two seconds ago donuts. On the plus side you can get in and out fast. Staff always friendly.
They don't have any of the doughnuts that I like. How hard could it be to get an apple cinnamon doughnut? One person said they had them I just had to go early. I tried to call in an order and they don't even sell them. So irritated.
Oreo donuts and newyork cheesecake donuts awesome
It's the best doughnuts. Lady at the counter was a sweetheart
What can I say. The
Great service, the cheesecake donuts tasted a little more like lemon then cheesecake.
Not as good as Lamar's Donuts
Love love love this donut shop! I hope they'll open one in Cedar Rapids soon. They always have a cool new donut to try, and if you sign up for their emails you'll know when they're giving away free donuts!
Loved the doughtnuts, live them hot and fresh
The donuts are very good however the two people working other than the manager had zero listening and customer service skills. They got our order wrong, not once but twice. The manager seemed to be doing their jobs too and I felt bad for him.
Really good and very friendly employees.
Never disappoints
The donuts are tasting more like the plastic -like oil than delicious donuts. Kinda disappointed.
Yummy donuts
Great people and service, & the best part is that this location is open 24 hours/day!!
Awsome donuts
Fresh made Krispy Kreme doughnuts? Yes please
Great to have a Krispy Kreme in KCK! This area used to have several donut shops...so the Krispy is a welcome addition!! They often have deals going on, coupons, etc. Friendly service, pretty good coffee, and a good option for grabbing a 'morning' donut, treat for co-workers, or a dessert/treat! Always clean! Seating inside or Drive-thru (fast and convenient!)
Bad service, not cleaned at all. No water n the restrooms!! The doughnuts were too sugary, its not like any other Krispy Kreme Doughnuts
This location serves fresh delicious donuts and were so very cool to my daughter who was trying kk for the 1st time. Nothing better than shopping all day and grabbing a fresh still warm glazed donut and cup of coffee as a reward. Very excellent once in a while treat.
Amazing donuts and great service
When the red light is on.. Baby.. ❤❤❤
Nice place staff was friendly. Be careful there donuts are so good your going eat at lest 3 or 4 of them.
Great service! Delicious donuts! Thanks!
Gave me a sample fresh donut to try.
Krispy Kreme doughnuts. Do I really need to say anything else? They are the reason. We traveled 3 hours. The hotel and everything else was just a nice bonus. The Reses doughnuts are now my wife's favorite. It would be even better if they had a gluten-free option for my daughter. We try to not eat them in front of her.
When you need a quick snack
Great donuts
Always hot always fresh. Gonna die of 1 deadly sin or another. Damn there good!
Great service.
However, need one closer to me in East side.
Very good, love them
As usual heavenly fresh and hot
Hot fresh donut you can't beat it
Maple glaze is the best.
Crowded and slow but a cool place to visit
Always fresh
Staff is not friendly or helpful. They tell you to download an app so you can get free donuts and discounts but the app never works for me and I can't ever get any help from anybody they don't even say I'm sorry you're having a hard time with that they act really snobby and that's not okay. And why would they stop making donutsto clean the machines? Do that at the end of the shift or something people come in to see that.
Great staff
Really good doughnuts. Have added some new & interesting varieties since I was there last
The past few times we went the selection was terrible. We went today and all they had was original glazed, chocolate glazed & raspberry filled. All they do is donuts and they can't even do that right. We drive from Kansas City north and what a waste of time.
Had a weird smell to it that didn't smell like fresh doughnuts
Sorry but i can't eat all that doughy sugar Omg and they got sugar creame on the inside to no thank u Apple keeps the dentist away just way to sweet got to change the recipe something that's not so sweet
Love it
Loved the fresh glaze doughnut sample received while waiting
Very clean and always fresh
Excellent donuts and coffee. Good service.
My son and I stopped in on Friday night 2/22 for some donuts and some cold milk to wash them down. Donuts were tasty, however before pulling out of our parking space to leave my son became sick in the back seat. Not sure if it was the donuts or the milk? It will be a while before we go back.
This place was nasty. First time I have ever been. I had to wait 10 min for coffee. Employees weren't washing their hands. It's a shame. And so many employees!
Drove 280 Miles from central MN for Krispy Kreme. Some may call me crazy, some may call me mad. I believe me to be enlightened.
Awesome field trip for the daycare kiddos!! Even better donuts!!
Hot doughnuts now.
Glaze is too sweet. But it's a good donuts
We stopped by for fresh donuts while the hot now sign was lit. They no longer give the free sample. We still bought 2 dozen for work just no sample
As always, a perfect 10, in my BOOK! I LOVE Krispy Kreme!
Very good prices, in employee s
Great donuts best visited when they are making it .. eat them hot from the ovens. Cannot stop on one. Rating them 4 because of good quality. One star omitted because their prices have gone through the roof.. nearly $10 a. Dozen now..
Doing their best but not happy :-(
Seems like every time we go in in the afternoon they give us a different time that they do their hot donuts. Our next trip over to that side of town we go in at that time and it's changed again. The draw to Krispy Kreme is hot donuts. With the limited hot donuts hour it's no wonder it's always empty
We love this place! Wish there were more locations closer to Mason City. Hate having to drive 2 hours away for amazing donuts! When we're in Des Moines, it's definitely on our list of places to go. We get a dozen while we're there and then a dozen for the ride home lol.
We traveled here from Iowa City just for the Reeses donuts and the first 2 times during the day we went, they were completely out. When one of the enployees (I am guessing he was a manager) heard how far we drove just for those donuts, he offered to have one of his employees make them just for us if we came back in a few hours. When we came back a few hours later, they had a dozen waiting just for us :) That is just wonderful customer service right there!
The manager was EXTREMELY RUDE!!!
Best when fresh off the conveyor belt. Save money and find coupons in Valupack, download the app, and mail flyers. They usually have a bogo deal.
I could list all the issue I had with my experience but if you keep employees that hate there job then clearly it won't matter what I say. Hope you get better people in here, if the gm wants to know more then he or she will reach out .
Krispy Kreme doughnuts will always be my favorite doughnuts.
Delicious donuts and great service. Staff was quick & attentive to servicing the customers efficiently.
I said good morning to Mary who snapped at me without a greeting: "I'm filling orders, someone will be with you". As I tried to place my order, a man obnoxiously beat a mixer/spatula with batter on it so hard and with so much repetition, I struggled to hear the person helping me. It took several minutes to check out because Keisha (sp?) stated she was new and not trained on how to enter a coupon. I asked if the other employee at the register could help as she wasn't reaching out for help. He said "don't look at me, I'm new too and haven't been trained on that." I was late to work because of this place and treated poorly. I would not recommend this place to anyone.
Who doesn't like sweets
If you haven't experienced this you need to.... just an all around great place for the best donuts on earth
Look, I come here for the doughnuts, which are consistently excellent. No real complaints with the staff, either. Yes, the customer service is a little flaky, but usually it’s just fine, and I expect people who work at a Krispy Kreme during the peak hours to be a bit stressed and grumpy sometimes, so I don’t hold it against anyone if they rush me a bit or anything. They’re great doughnuts, and that’s all I need.
BOGO for ORIGINAL DOZEN for $1 - not able to keep up demand to provide enough selection for those who wanted other than original. Could have used additional staff - try a temp agency to help out for the day.
Good place
This kck location is the worst, never have what's on the menu. Drive thru menu broken
Hate to tarnish the review. Guess I came on the wrong day. Went there because I wanted to give it another shot since before I couldnt have Krispy kremes with icing on it due to stomach discomfort. Found out recently that they can give people donuts when its fresh on the belt to customers before it hits the icing and they were doing it for various customers but it was too late before I knew that I could do it. I hunted for the fresh light and didnt see one so I tried to call and the gentleman was kind of rude. Went all the way there and tried to see if I could get another type of donut un iced since I missed the original and she didnt even want to help me . they seemed rude to each other too. Right after I left I deleted the app. So much for a second shot. Never again.
You only have three Krispy Kream dount places in the whole entire United States
The glaze on the original was different. Usually clear. This time it was cloudy. Not as good.
They advertised of heart shape doughnuts with sayings on them. I got small pink heart with swirls on them. With little kreme filled in them. Epic fail. They stop doing free hot doughnut. We’re you get the whole doughnut for free. It’s hot from the doughnut machine. Now they give you old small free doughnut. I’ll not going back to this doughnut shop.
Awesome place great Donuts even though I can't even eat half a glazed donut customer service was absolutely awesome very helpful was in and out very quickly it's a shame that Krispy Kreme is not as popular as it was when I was a child but I will definitely go back to Krispy Kreme cuz that's the only Donuts that seem really really good to me and plus I despise Dunkin Donuts because they never hired me in Denver so Krispy Kreme five stars I will return
Delicious donuts every time
Bad service I was next in line and they walked away to help a guy who did not get on lime after 5 minutes o left
How can you ever go wrong with a Krispy Kreme??
Myself along with others are waiting for this place to open. At 5:35 a male employee got out of his car and yelled we don’t open till six. Then went inside and proceeded to point out at us and laugh. The website and the hours listed on the window say 5:30am -10pm. Had you not been sitting in your car for the last 15 minutes smoking, you could have been doing your job and open up on time.
Tasty donuts
Always has a sell or deal going on. Fresh donuts. Good customer service.
Great service. Freshly made.
Donughts are so gooddddd
When did a dozen donuts get to be almost $20?! Glad this is about a twice a year stop for the family! Quick drive through stop today. Just OK service. Nothing outstanding, nothing especially good or adversely bad. I guess in today's world that would be outstanding to most people. Still a nice treat yo have warm fresh donuts on a Sunday morning.
I love Krispy Kream best hot glazed donuts in the world
Amazon place everything was fresh
Gotta love Krispy Kreme and I do. 4 stars though for the older lady employee being rough on the new younger teenage employee. This older gal might be why they are looking for help.
Not open on time. Poor service.
A great place to buy and eat fresh donuts. The staff is always friendly and the food is great!
Bad service, people walking out, no donuts, one person knows how to run check out.,could not ring up special or coupons. We won't be back
Great customer service
If you look at the picture below, you can tell that Krispy Kreme is being honest with their doughnuts because they let you see the cooking i action! They’re not hiding any unhealthy or unspeakable. You can see, smell, and hear everything! They may also offer one free doughnut sample to your kids. Hygiene here is great - OK. Taste of doughnuts; REALLY GOOD! They are a bit hot to maximize taste as well. Overall, this place is a great place to treat your family, friends, or co-workers.
Great doughnuts but they are greasy
I love this place! The managers are amazing and doughnuts are awesome!!
Their donuts are sooo addictive thou....
Manager was rude. They ran out of the message heart tags for the doughnuts days before Valentine's day. On Valentine's day by 8 am they ran out of the heart shaped doughnuts and all I saw on the line was the regular round doughnuts baking...very poor planning!! I would have bought several dozen for my clients but I left and went somewhere else.
Friendly staff, fresh doughnuts yum!
Doughnuts was fresh & hot
If I would gain weight eating those donuts I would have them every day
THANKS FOR A GREAT DONUTS.
Best doughnuts ever. Down side is that we have to go to Kansas City for fresh doughnuts.
The staff wasn't friendly at all. The person at the counter didn't greet us when we came in and the donuts weren't that fresh. Disappointed with this experience, I know it can be better than this.
Fresh doughnuts off the assembly line. Delicious
Fresh and tasty!!
The red light was on and no free donuts. $20 later, all I feel is fat.
Yep Had to get 1 doughnut, drivethough excellent customer service
Best doughnuts ever. I have never had a bad experience at any Krispy Kreme location. The strawberry lemonade slush thing is awesome too
Very good, maybe too good.
I was sad that they no longer give a free donut with the hot and now sign, but the donuts were still fresh and amazing. Their apple fritters are the best.
Chocolate iced glazed cause both joy and guilt
Friendly employees and great donuts, of course. They are all good sports and several of them put in tons of extra time to support "Talk like a pirate day". The manager there is always kind and chats up folks at the register. Did I mention the great donuts?!
I stood at the counter forever. Someone else came in and they waited on them and left me standing.
Even though it’s way out of my way, the reason I buy their doughnuts is because they’re made fresh rather than other doughnut shops that get them delivered frozen. And they’re Amazing!
Nasty - dirty, probably not worth, I have to be within 5 miles if I'm going to stop, otherwise, not worth it. (and even after I go, I have instant regret. (This 1 star is because it's been nasty and dirty for years)
Their store didn't have hardly any doughnuts found a much better selection at Hen House
This location is always clean. And the staff is always patient and nice.
They don't do the hot light anymore
Best glazed donuts ever.
Good hot donuts
Service is always quick
Great friendly people work here!!
Very friendly and fast service
OM! My youngest son ate 8 out of 12. Left us barely none. Coffee is dull not strong enough. Mc Donalds coffee is better.
The cleanest establishment in Kansas City
Selection was atrocious when we went in. Most of what we did get was less-than-fresh. The staff was very nice
Can't beat this doughnut!
What's not to like about a place that makes one of the best days doughnuts! Located near Oakland!
Krispy Kreme donuts are good. When I got there they gave me fresh donuts. so so so sweet.
Went to pay, and was told we do not take $50 dollar Bill's. Order was $30, so was not aware that is even legal to reject legal tender. Was in formed by the rude lady that since the police told them its was ok to reject larger Bill's then it was fine. Maybe invest in some counterfeit pen markers, and that might eliminate the problem.
One of the best things in the world is getting a freshly made doughnut from here. Coffee is alright but if you are coming here its pretty much for the one thing they make.
The best donuts in the world, the hot glazed donuts are heaven. Sign up for the rewards program... They email you lots of deals (the actual rewards are terrible but the email deals are great)
This was my first visit to Krispy Kreme Doughnuts since arriving in Kansas. My partner and I were greatly disappointed. The front cashier seemed to have a major attitude. She did not acknowledge us, offer any input when we had questions about our selections, or even say thank you. We hurriedly placed an order and left instead if sitting down to enjoy our anticipated treats. The donuts were good however, we will try a different location next time. I work in customer service (Human Resource) and when I spend my hard earned money, I want the same attitude that I present to everyone- positive!
Very good location, friendly staff and the donuts are sinful!
Best donuts around, plus the employee nick is very good looking!
Never went to but would luv to
Dirty floors but young man took care of us as soon as we walked in door
Getting the original glazed doughnut off the belt is sooooo good. Every doughnut is great and I feel it's worth every bit. Love their loyalty program.
Love it great
Friendly staff and fresh donuts. You also get a hot fresh glazed donut with purchase.
People are always really friendly and Donuts are the best here. The coffee is ok.
My kids love watching the doughnuts being made. The first Friday of the month they have chocolate glazed.
Some of the best doughnuts around, and the staff is great.
Rude kids working there throws ur donuts in there you get home an they are all over
It’s Krispy Kreme donuts so 5 stars is pretty standard
Hot Light always right on time!!! Can't beat it! Lol
Superb outstanding donuts... especially their Krispy Kreme filled and the sour cream cake donut...
Donuts are great just not $8.32 for a half dozen good. I will just go to Price Chopper right behind the store for $5 for 6 donuts for excellent donuts that aren’t overpriced.
Great staff super friendly and helpful! Easy to joke with!
Pretty good Doughnuts, expensive for mass produced product though
Turn off the dang light if you only have 17 donuts in your case and NONE HOT AND FRESH AS THE LIGHT WOULD INDICATE!!
Great friendly staff.
Great my favorite
Love you guys keep up the good work! Mom and daughter great team and customer service!
When I cheat that's the only place I want to cheat at with food that is great love their donuts
Amazing donuts. The freshest I have had in years.
The staff are horrible when it comes to customer service. They act like we're need thrum for than they nef their customers.
The Hot Doughnuts Sign pulled me in!
Best Donuts in they
Nothing special about this place just another Krispy Kream
Who doesn't love Krispy Kreme?
Always good service and great donuts. Not crazy about the coffee but overall nothing bad to say. Side note: restrooms were very clean. Great job!
My iced caramel latte was basically pure caramel with some milk...... I didn't taste ANY coffee in it.
Always love this damn place
Nice place nice people, three fresh & hot
Good donut I was surprisedthat they don't give out one free donut when making hot one.
Great donuts especially love some of the flavors they come up with, the Banana Pudding donut being my favorite.
There Krispy Kreme Donuts but the service is very poor
They do not open till 6:00, not 5:30 as listed
We waited 10 mins before being served
Great Donuts and Drinks
Good was good customer service sucked
You can't have any dislike for a place that makes the tastiest pastries! Great service, attitude, and clean place.
Please make the drive get awareness that America runs on Krispy Kreme donuts
Everytime I come here they're "out of" whatever kind of donut I want to order. Additionally, they are * ALWAYS * out of apple fritters. If there was * any * kind of Donut place
Love it Krispy but give the customersback the whole doughnut glaze to eat free one.
Best place to go if you like Donuts. They stopped giving free donuts when you walked in.. several times we used to go there to grab a free donut but ended up buying a donzen for friends and family. But since they stopped giving away free donut. I only go when I need to eat..
Hot and fresh doughnuts a tasty treat
Always delicious
When you go into a place that specializes in Donuts, you expect the donuts to be made to almost Perfection. You're paying top dollar for something you can actually get cheaper most other places and then when they turn out that they don't even put cream in their cream filled Donuts anymore, well don't waste your time going to this Krispy Kreme. It's either poorly run or they just don't care and when we went in there, it was in the afternoon when they weren't busy, but the employees were all just sitting around talking with their friends at tables and the donuts weren't prepared properly.
My fiance loves coming here when we come out to visit. He loves watching them make fresh donuts.
Always missing a lot of the favorite doughnut choices. Been this way for months. The staff is friendly and helpful but, has not been able to correct the shortage issue. Used to run a fresh sign on free glazed deal, no longer runs. Has a lot of technical difficulties.
Amazing hot and fresh donuts. Had the hot caramel mocha and it was delicious
You can smell fresh baked doughnuts, before you get out of your car. I enjoy watching the glazed doughnuts being made. My favorite is Bavarian creme with chocolate icing. Highly recommend.
They're the best
Absolutely love their donuts. Can't wait for the new store to open in Ankeny.
Krispy kreme has some of the most delicious donuts i have ever tasted. Watching the donuts roll across the conveyor belts and you can watch thwm become delicous doughy morsels. ABSOLUTELY RECOMMENDED
The light was on but they didn't have any original glazed and said they weren't making any today!
Fast and friendly also very clean
Counter girl seemed asleep. She could not answer my questions. What I went in for, plain glazed holes, I never got. Worse, she said I did get them and I asked her that direct question! A big disappointment. The facility was clean and neat.
Best dam DOUGHNUTS ever.
Absolutely love this place! I am in no way deterred by the 10 mile journey to get the world's best donuts!
Love it
Amazing donuts and a super friendly staff
Cake donuts were dry but others were great
I wish they would have this in the northland.I had to travel a little ways but was worth it.
Very unprofessional claimed lights went out lights come on instead of them coming to say the system was down they sat in the lobby looking at me in the freezing cold if it wasn't for another customer at drive thru I would have still been standing in the cold
Was in town and stopped by here to grab a Krispy Kreme donut because most of the KKs where I lived are no longer in existence besides being at the chain grocery store (which does not taste the same). We went through the drive through and got the standard glazed donuts x2 and a coffee. The donuts were how I remembered them to be, soft and pillowy and super sweet glaze all over. However the coffee was just bad. I hate wasting and I think we even threw it away.
Damn good
Very good doughnuts!
Love krispy Kremes however. The krispy Kreme in Kansas city was sad. The employees really acted like they hated their jobs and didnt want to be there which made it a not so fun trip. The Krispy kreme in omaha though was great!
Always out of Apple fritters and cake donuts.
Very busy location. Always tastes great!
You can never go wrong with KK
Crazy busy, but didn't wait long and theDonuts were good. The tables were dirty and there were no napkins, We would have used the drive through if we had known.
I’ve had krispy Kreme donuts my whole life and it’s often a treat my family and I look forward to when we come over to Michigan from Canada. Today was my first time ever going inside (we usually go through the drivethru) and it was so much fun! Watching the donuts get made and the interaction we had with the cashier was just so great. Her name was Denise, and she was AMAZING! So friendly, knowledgeable and just overall a joy. I will go back to this location just to see her again. -well and the donuts!
Hot from the oven... none can beat Krispy kreme fresh donuts.
This location makes the doughnuts on location but only between certain hours. Very friendly staff. Complimentary bakers hats are set out in this establishment with ample seating space. The atmosphere has a newly updated authentic old stlyle Doughnut/coffee shop feel. Also take home KK coffee in bean form with some coffee cups and other licenced merch for sale. Not only are the doughnuts delicious the experience is great as well. YOU GOTTA WEAR THE HAT!!! ENJOY!
Great donuts and the kids love watching how they are made.
Excellent, fast friendly service and the store is very clean and well maintained.
No more free hot & ready donuts ☹
Love there doughnuts! Affordable too.
Very fresh doughnuts with live preparation...
The light was on and though the doughnuts where fresh and hot, I thought that meant you got a free doughnut.
All of the donuts I have had have been great, especially the original one when it's hot. Still very good when cold. Look for the sign on the side windows letting you know when they are hot. That's when they are free. Last time I was there they were giving donut bites not whole donuts. Disappointed because their prices seem awfully high. Would have scored higher than a 5 if only the prices were more affordable.
I go here once or twice a year and I love there donuts and was not disappointed in them ordered a cappuccino and it was black coffee with foam on top very disappointing
Best donuts in town!!!.... always fresh. Always fresh
Being from the south I love Krispy Kreme donuts and was surprised to see one here. The only reason I didn't give this store a 5 star rating was because of management.
Wonderful Service as usual great Donuts great coffee Dunkin Donuts to take a lesson from them
Love the place, but I'm sad they don't give out samples at this location anymore. I suggest they have it that you take a sample only after buying doughnuts.
I didn't even want to pick up my family from the airport I just knew KKD was within 20mins of the airport so I was grabbing a couple dozen and hiding them in a compartment in my back back seat. Great employees I felt like I was at a Chick-fil-A
If you like donuts
Great coffee, anyone knows Krispy Kreme makes great donuts
I live Krispy Kreme and it National Donut Day, so you got a donut free. Only problem was I got a chocolate iced donut and they put it in a bag and part of the chocolate stuck to the bag
Love their doughnuts!!
Amazing customer service and coffee and donuts are wonderful
I've not had Kk over 10 years. Still very good!!
Love visiting this Krispy Kreme! The staff is always friendly and great a good atmosphere. Our family comes here every Tuesday and the Hot Light is on every time we come in!
Really the best in chain doughnut shops. There are some better old family owned shops here and there but it's nice to know this chain is dependable and all over.
Fun for the kids to see how the doughnut s are made.
Best donuts ever
It use to be fast and accurate with the customer service they just took way to long and the lady had a very bad attitude very unprofessional
Always hot fresh and fast. These guys are amazing and make my kids so happy.
Says 24 hours. Go there later 8pm and the inside is closed and you go through the drive thru and someone comes over the speaker and says its the drive thrus closed till 6am. So how is this 24 hours again??? Also don't expect to get the right order of you order anything but doughnuts. Ask for a medium, get a small. Ask for iced coffe, you get hot. They also over fill the iced coffe with ice so you get about a sip of coffee out of the whole thing. Love Krispy Kreme but the service was unexpectable.
One of the least busy Krispy Kremes I've ever been to. The donuts are like the rest of them though, especially when the Hot and Now light is on. If you're there in October try the pumpkin spice glazed donuts. They were a good flavor change from the original glazed.
Pack on the calories, very good
This is a sad excuse for a krispy kreme. Awful customer service and the doughnuts didnt taste as good as other locations
Always a good time
Best donuts hands down.
Garbage stuff..I went on Friday 13th for 2 dozen donuts but they had only original one and my kids started crying for other donuts ...that's cheating..
It got me to send the place
Amazing Hot fresh donuts! DO NOT taste like what you can buy at the store.
Called to see when fresh donuts were being made. Was told 5pm. I drive 30 mins for fresh donuts at 530pm only to be told no fresh donuts til 7pm. And the light was on
It was very busy but they only had original glazes nothing else...which wasnt good at all!
Very good service. Above and beyond.
8:30am on Valentine’s Day & your already out of the heart donuts?I drove 27 minutes out of my way & trying to call the whole ride but your phone was busy. All this time wasted & still have to wait for everyone ahead of me to get their order because the drive thru doesn’t let you go around...
Who dont love krispy Kreme donuts
The best donuts. Hot and melt in your mouth. Yum
you can't not like this
We received a free donut on June 1st for National Donut day. Everyone in the car was able to get a donut. We waited a while in line, but once we got to the window it was very quick. My son was a bit disappointed because he thought the donuts were small, but the Oreo donut was very sweet.
Love the original glazed donuts. Can eat a whole dozen in one sitting because are so soft
Kind, knowledgeable, and helpful staff. It was definitely worth the drive down!
It was the first time I had went there the was right on and had the donuts on hand
Excellent donuts.
Some of the best donuts I've ever had and a great selection to pick from
Good and fast service. Delicious donuts.
Staff was easy enough to deal with and the drive through was quick. My biggest issue is, the donuts I ordered were sitting on a tray, close to the floor, next too a broom and what looked like just swept up trash. I don’t expect fresh donuts all the time but this was very off putting.
Love their donuts.
Decent service but the past few times I went, they were out of quite a few options.
Love their donuts. They are the very best!
The donuts are amazing like always, but of late the whole place smells like diesel exhaust fumes! Couldn't wait to get out of there! Now that they don't even hand out the free donut, if you want to enjoy a hot donut, you have no choice but to sit there and eat your donut in the fumes.
Old Doughnuts, rude customer service! Wish I can give them a zero.
Great Donuts
i loooove it. i love the manager she is sooo nice and the staff
Came at 10 o’clock through the drive-thru and they refused to acknowledge we were there. We went all the way up to the window where they looked at us and still did not serve us. We drove around twice along with other cars. We were very disappointed.
Placed order in person, with a manager, to be ready this morning. Nothing was done. Had to leave without coffee .
Grear doughnuts
wanted a light yummy glazed doughnut. Well my glazed doughnut was heavy or dense it was green did not like it at all. I wanted a light glazed doughnut. Disappointed is all I can say.
I love this place
Great service, donuts, and coffee, no surprise there!
A great place to visit very cool to see the donuts being fresh made and the fresh hot donut here is easily the best I've ever had!
Used to love this place! Now they won't give you fresh donuts till certain times. I don't think they keep the conveyor belt going all day anymore. You used to walk in and they'd hand you a warm original donut while you decided what you wanted. The fun, family atmosphere is gone :(
My kids loves them
Overpriced, sticking sweet... better doughnuts at Quik Trip
This location seems to always hv a new kid at the window whi knows nothing about nothing. They are messing up orders, over charging your card or under charging you because they didnt hear the last thing u added, it's crazy. I think their hearing shuts down as soon as they ask 'how many dozens today' after that...good luck getting your or right. Word to the wise...NEVER PULL AWAY UNTIL YOUVE CHECKED YOUR ORDER.
Best doughnuts ive ever had
*ATTENTION* This location is NOT open at 5:30am...it's 6:00am. Good to know after I drove 10 miles round trip. Someone might get up off their duff & correct the hours of operation on this site. While I was there 3 other vehicles & 1 other walk up discovered the same. And we all left. Hours of operation have been changed on the front door but is of little assistance if the hours posted here are different.
Outstanding pastries!
Always an interesting experience, but doughnuts are always consistent on quality
Why does everything have to be sugar coated? Sugar on sugar hello diab
Poor service the one on state ave.
Delicious doughnuts!
Fast friendly service. Great fresh donuts
Get a hot fresh glazed. It will change your life!
I was happy with the donuts but was a little pricey for me
Great donuts, filthy store and restrooms
The service is pretty good and they usually always have what I want.
Smells so good and so tasty!!
Great donuts! Made fresh & the staff was super pleasant.
God I Love me some Krispy Kreme Donuts!
This location is always out of ice....
Their donuts are really good
The staff here are nice and the donuts are always hot and fresh!
Super nice people work here.
Nice clean Krispy Kreme fairly close to I-70. Staff was nice.
No variety..always out of flavors..very dissappointed at this store!!
They don't give out a full size donut anymore. You just get two donut holes. The full was and should still be the tradition. But as always the best donuts around. My son and I drove from the west side to just have breakfast.
They were very helpful, and they are always excited ! They made my day!
They open at 6am. By 605am the doors still not unlocked as we stood just outside the door. Employees inside saw us, did not respond. Lost customers
Best doughnuts ever
They had buy 1 dozen Get 1 dozen FREE! 12/12/18
Definitely the best donuts in the world as far as chains go. And if you can get one when the sign is lit noting that they have fresh hot donuts ready stop in and grab one. There’s nothing like it.
They treat you great the products are quality at the same price cheapo donuts. Building is clean & still looks new. Love Krispy Kreme
The doughnuts are great. Even better off the bakery line.
Full selection of donuts and friendly staff even though it was close to closing time. Delicious donuts as usual!
I'm not a big fan of Krispy Kreme in general. They are fine donuts, but way too sweet to eat many of them. The service was alright. Most of the workers looked like they didn't want to be there. They weren't rude or anything, they just looked apathetic and indifferent.
Excellent as always. The young man who helped me managed to upsell me additional donuts. And persuaded my daughter to add a couple of special donuts to the order. Ate one while leaving the parking lot!
There is no better donut than one from Krispy Kreme. This location is very clean, the workers are very friendly and efficient. The day I went was free coffee and donut day and they were able to get me through the long line in a reasonable amount of time. I was there close to closing time and they still had a good choice of donuts to choose from.
I like when the hot light is on
I love this Donuts
Nothing like hot doughnuts..ahhh Krispy.
Very nice staffing. Clean atmosphere. Our family enjoyed our visit!
They are rude
Awesome display of making doughnuts before 9 am on Saturdays for the kids.
Please prep more Apple Fritters.
Maybe because it was 5:30. But not as good as it used to be. Still descent.
If you can go early morning, you can get a fresh warm doughnuts.
If you've never had a "Hot Glazed" from Krispy Kreme I seriously doubt your commitment to doughnut excellence. When the time is right you can watch the awesome doughnut machine in action. The sacred recipe drops lightly onto the raising trays. With precision timing they perform a flawless dive into the hot oil. After a brief backfloat they are turned like a sunbather on an air mattress. Then its time to get out of the pool for a short trip down the conveyor to pass through the shimering curtain of goodness - the waterfall of glaze. The Hot Glazed is born but it won't last long when you take your first bite.
The best donuts in the world. Hands down. Don't try to change my mind
Nice stuff.
My donuts had holes In them
Fresh baked, always delicious! Sometimes they have run out of what you may want to order, but the servers are nice.
We went way out of our way to go. They had very little in the way of product. We left empty handed, only to return a couple hours later.... They still had little to offer. Really glad we wasted so much time and fuel to be disappointed.
Too many chiefs not enough Indians!
Love love love me some KK
Great donuts. Love them hot
I prefer Dunkin' Donuts coffee over Krispy Kreme, but Krispy Kreme donuts over any other brands. I had a bad experience with their coffee before, but decided to give it a second chance - it was a terrible decision. The coffee was cold, and it doesn't ever taste good. I'll still come back for the donuts though.
Always a family treat , and good when they take them fresh off the line.
Went in this morning 2/22 for donuts for work and some extra coffee. Ashley was great. Best customer service I've had in a long time. I'm not one to write reviews either so to you girl great job. It does not go unnoticed
Me and my dad we went to Krispy Kreme and got a bunch of donuts I got my favorite usual than 12 of glazed and the customer service was really great the sad thing to see is at Krispy Kreme is not very busy nor popular which is kind of sad because I remember on their Peak they were the Pinnacle of the donut shops I will always support Krispy Kreme even though my teeth do not agree with it but if I have some words of wisdom for Krispy Kreme is keep fighting never give up and you guys make the best donuts I will ever have nobody in the world can beat Krispy Kreme
Who doesn't like Krispy Kreme?
Ok posters if you have NEVER HAD ONE & you are Not a diabetic make a trip to this SUGAR HEAVEN & try a FRESH REGULAR GLAZED THEY ARE SO SWEET & YUMMY
I have noticed the cook never washes his hands. I always see him digging into his pants. Wow
You should already know these donuts
Dry nast food
Good food friendly service will go again
Come here EVERYTIME I'm at Oakland Mall, love the donuts here.
Why don't we have krispy kreme in Cedar rapids. The glaze donuts are warm and fantastic
Drive through experience, was dismal. Wanted to get a half dozen mix, asked for a blueberry cake, was told “we don’t have that” ordered apple fritter told “we don’t have” ordered raspberry filled “we don’t have that” I finally asked what to do you have. That’s when Sagal, the window person explained their machine is broken and they only have original!! Why the hell didn’t she lead with that verse having me list almost every donut in the menu!! I asked for half dozen, she said 4, I said 6, then she said 2, I said 6! The lack of critical thinking was flabbergasting. When I was at the window she was still letting people list the donuts, then saying “we don’t have that”. JUST LEAD WITH WE ONLY HAVE ORGINAL BECAUSE OUR MACHINE IS BROKEN.
Very delicious and original.
The staff haven’t got a clue about what they’re doing - service is a big 0. But, not their fault, they’re obviously lacking the training from the company. No delegation. We were asked atleast 4 times by 3 different people about our order. The staff wasn’t trained on making espresso coffees obviously. The craft coffees me and my wife had, frozen latte and cappuccino, tasted...off. Like, old beans/flavour. The cherry on top was when I was asked, “any whipped cream on your cappuccino?” I’d give no stars if there was an option. The company should get their act together and invest in staff training.
Great, fresh donuts! Warm, friendly staff.
Great service. The staff was friendly and assisted us very quickly. We missed the window for hot donuts, but lucked out with a free dozen donuts per month per year. We'll definitely be back!
Always a great experience here. Friendly ppeople, and quick lines.
It was loud, service was slow and staff was disorganized. They weren't following the line, just grabbing random boxes and being like who's is this. After being "picked" the cashier walked away and left me to stand there waitng for 5 minutes until someone else walked up and rang me up. The kicker was while I was counting out my cash the cashier was rushing me! Donuts were great though.
Hot & fresh and extremely delicious! I got 2 original glazed 2 strawberry frosted & 2 raspberry filled
Smelled amazing food was great
Amazing hot n fresh donuts!
Great donuts! Head some where else for coffee though.
Yummy Donuts very sugary
Very slow and hardly ever get my order right!
Warm yummy
I went to Krispy Kremes to get a free donut on my birthday. The lady inform me they don't give out free donuts anymore. You have to belong to a club.
Donuts were dry and tasted old
I really like Krispy Kreme. They have very nice donuts. All of their donuts have a nice texture and they are very airy too! I really like Krispy Kreme a lot and I have nothing bad to say about them. Yay Krispy Kreme!
Glazed donuts are amazing as always!
Always have friendly service and delicious hot and fresh doughnuts! Great variety always ready for purchase and tastes amazing, even the next day.
This place had the slowest people working there.
I was there and I like it my kids too
omg best donuts good coffee too
Donuts were good. More choices than I expected. Very disorganized employees. The guy waited on me did not listen to my order at all. He kept walking away putting the dozen box down and working the register so that all 4 people behind me in line got out the door before me. I asked for 2 lemon he gave me 3 when I told him he ripped the top off the 3rd one said yep that's lemon and threw in garbage. Then I asked for 3 coffees 1 bold and 2 regular when he handed them to me I asked which one was the bold since he didnt mark them he said , "oh you wanted 1 bold?" OMG he took 1 cup back threw in garbage then I had to wait again for the bold coffee, please dont wait on me again. My order took so long it was almost comical!
It’s 40 miles away from my house but worth every mile. Hoping they open a location further north.
The glazed donuts are the best
Would have been better if they actually were open at 6AM when I got there. And they were running about an hour behind making fresh donuts. I could've just gone to Speedway.
Very friendly staff
Dirty and no hot doughnuts. Ever
They don't take discover, and their coffee is never sweet.
This place is magical. No happier place in the world ♥️
No gluten free anything
Taste great
Donoughts are usually good
Managers are rude and disrespectful to their employees. Never buying anything from that location again.
Great donuts they need more locations
They were supposed to be hot and they weren't they told us the hot light goes off at ten well, we were in line at ten and they wouldn't give us a hot dozen.
Best fresh and hot donuts around
Donuts were great but the service was bad. Workers were on their phones rather than working.
Strong coffee and a super fresh, melt in your mouth donut! Yumm, worth getting off the xway for!
This place is awesome! They used to give out free donuts when the hot sign was on but I’m assuming they don’t do that anymore because the last staff member said we don’t either. The place was kept very clean and very organized and also Krispy Kreme hats were on every table for you to freely take and wear them. Definitely will be coming back for more donuts the donuts were on point. Also reminder if you have a receipt if you do their survey you get a buy one get one free coupon once completed.
It would get 5 stars because the dounut it’s so good. But it’s only 4 because the staff is always rude and they look like they are always super unhappy
Melt in your mouth glazed when fresh from the belt. So delish. Friendly staff also.
Fresh donuts every time I've went and the lady serving me every time is amazing
The young man at the drive-through window never came hear and always gets the order wrong. And then when I tell him it’s wrong he gives a blank stare. This happens whenever he works the window! No one seems to be helping him through the orders and clearly he can’t do it on his own!
No more free donuts
Grumpy employees! drink was made incorrectly after I repeated it twice. Never heard hi, welcome, thank you, sorry about the incorrect coffee. Doughnuts of course, good as always. Did get correct coffee but it was cold.
Super nice people!!
Always delicious donuts.
Fast service
Love there donuts! One of the best donut places in the world!
Great donuts
Fresh
Love donuts They have a great variety and they melt in ur mouth.
Delicious. Donuts
A little pricey but wonderful donuts and worth the long trip to try n take home to share :)
We don’t come here often because it’s about a 30 minute drive but when the light is on we stop in for a free donut and I like to buy a dozen for appreciation, but this last time (7/15/18) we stopped in since the light was on ...I was informed they No Longer offer the free donut!!!
A friend of mine wants to lay down and go through the glazer. I think he would give them 5 stars.
I LOVE THIS PLACE
Delicious!!
THIS IS ONE OF MY FAVORITE STOPS IN MADISON HEIGHTS. I ALWAYS ORDER COFFEE AND HALF DOZEN DONUTS HOT OFF THE LINE, SIT DOWN AT A TABLE AND INTEND TO HAVE ONLY 2, BUT CANT RESIST ALL 6 LOL. TELL THEM SPARTAN SENT YOU, THEY ALL KNOW ME.
Love them what else can I say? Taste great Less Filling doesn't fit either?
It's Krispy Kreme! What's not to love about it
Great donut selection and friendly staff
Great place always fast and hot
The actual Best Donuts Ever™ - nothing can truly beat original glazed Krispy Kreme donuts in my opinion. Super soft and just so delicious!
The hot, fresh doughnuts are AMAZING!
Man those hot glaced doughnuts are freakin delicious , most of variety of there doughnuts tastes really good.
So good!
Donut's are great but the employees are so ghetto. I literally could not understand anything most of them said. It is almost like they collectively decided to not speak correctly. They mumble, slur their words and use made up words in order to make an attempt to communicate. It doesn't work. You shouldn't have to ask someone to repeat themselves multiple times. It would be far better if English wasn't their first language. Then you could understand them better. In this case, hood rat is a language I do not understand.
Who doesn't love
It was good a lot of donuts this time
My family loves being able to get a fresh, soft donut after a doctors appointment in Kansas City. I wish we had a Krispy Kreme in Topeka.
Good selection but not too many, and smaller counter so that you can decide and get out. Morning and evening staff were both very friendly.
Bad service is only 8:07 and they dont wanna make more donuts
Red light was on ..went in to grab a few free donuts the guy behind the counter said they don't give away free donuts anymore. Is this really true? Why? It's been there thing for as LONG as I can remember. What gives? Why light the sign if they don't offer them anymore? It's confusing to a customer. I didn't want to be the idiot that ONLY goes for a freebie so I brought my kid a donut. And left. I didn't ask him because the line was so long behind me I didn't want to hold it up for anymore then they had to wait.