Reviews of Ben & Jerry's (Bakery)

Ginny Floeter

We were there Oct 10th around 7pm. They were not busy and the young lady that waited on us was so very unfriendly. We were the only customers and both ...the lady and man definitely made us feel like we were an inconvenience. Never thanked us for our purchase and were totally unprofessional. :(

Água Clara

Typical Portland: Nice, fun and down to earth! It’s Ben & Jerry’s after all...

Kurt Eng

Glad they now have non-dairy alternatives!

Walker Owens

Came here last night and was served by Matthew. The staff are very nice and enthusiastic no matter what time it is. Always a great place to grab some great quality ice cream!

Kimberly-lawson Lawson

Good icecream. Very very expensive and the place was super dirty.

Frances Cardone

The perfect place for a hot summer day. I visited in July and the staff was kind to their customers and pets. Even though they have a strict no pet policy this didn’t stop them from providing a dog and a puppy with fresh water while they waiting for their caretakers to finish their ice cream. Definitely rate the staff five stars for their excellent customer service

Steven .

I really had a hankering for the original Ben & Jerry's experience. Unfortunately, I chose the Delmar loop shop. when I walked in the employee that I first saw was serving a customer ice cream and licking the excess off his fingers and still serving. Lastly, before I left, an employee took a gallon of milk dropped it started leaking out of the bottom and they were going to take the excess milk and pour it in a lemonade bottle that still had lemonade in it. They were simply going to empty the lemonade rinse out the receptacle and pour the excess milk in. I didn't want my chocolate shake to taste like a bad combination of water, lemonade, and chocolate so we decided to leave. Judging from the reviews i probably should have read them before I went. Caveat emptor.

Wendy Guzman

Worst experience ever! Cancelled order through food delivery service TWICE! They never called at all, and when delivery service tried to call they did not even pickup. Worst customer service ever! Never again, if I could give negative stars I would.

Craig

Uh, yeah. Ben and Jerry's. What's more to add? Delicious ice cream. Great service! Awesome joint!

Ronda Fisk

The employees are fabulous super easy to work with they let you try any type of ice cream you like!

Ryan Andrews

The wait was a little long and they seemed understaffed but thats not unusual everyone has help wanted signs up in this city. Ice cream was great but the restaurant needed cleaning. Again they seemed understaffed. Service was polite and respectful not to mention helpful they just need more employees. I recommend stopping in after some shopping if you have the time.

Vincent Valentine

I really loved it they were amazing! Isabel was lovely

Lily Tuft

I love this Ben and Jerry's. I also love Ben and Jerry's in general for multitude of reason. To all the people complaining about the price, ya'll obviously haven't done ANY research on the brand. I wish people on here would stop making baseless reviews. Ben and Jerry's is ETHICAL. They don't use slave labor and terrible work conditions unlike most brands out there. ALL their ingredients are ETHICALLY sourced. This is why the price is a little high. The reason why price is up there is because the company cares about people and the environment. But go ahead and support unethical brands. I choose not to. THANK YOU Ben and Jerry's for actively being social justice advocates. Adding on to this, buy a pint if you dont want buy a 4-6 dollar icecream. You get more icecream that way. Also, if you are unsure of how much icecream you are getting, its called asking the workers. Don't whine about later if you chose to not ask. Lastly, back to the specific location, the workers are absolutely amazing. Even when it is busy. Polite and helpful 100% of time.

Megan Hall

Service was quick. My only complaint is the flavors listed online as available at this location wasn't accurate and they didn't have what I specifically came in for.

Rita Paje

Cozy ice cream place at the District. Good customer service.

David Ellingson

Awesome little shop. Tucked into the buildings with a great plaza just in front. The staff are helpful and friendly. PSU students and staff get 10% discount if they show PSU ID.

Melissa A.

One of my favorite ice cream joints.... Funky Monkey always a must have!!! It was pretty clean & they have an outdoor eating area!

Jeff Devlin

Tasty but a "child" size is $5. Crazy

Amber Green

Friendly staff. All the flavors and more and you can try before you buy. A bit pricey but it’s a perfect stop before heading over to the Beltline for a stroll.

Nate Offerman

Great service. Wonderful attitudes

Lina Noland

Great place and excellent service

Stephanie Roosa

Friendly employees and great ice cream - no problems here!

Margaret Baker

Nothing exciting, overpriced

Daniel Ware

Adorable staff member served me my ice cream and was very helpful

Dani Pasquale

Consistently delicious food!

Sarah Strandmark

Overpriced, but decent ice cream. They did give my dog mint chocolate chip ice cream (chocolate is toxic to dogs), which I believe was an honest mistake as I had ordered vanilla. By the time I realized the mix-up, my dog had already consumed 75% of the ice cream. It was $4.64 for the dog scoop, which was only $0.14 less than my small cup that was considerably larger.

Mike kryiger

Get ice cream

Tim Hodapp

What's not to love? Some of the best ice cream in town, any time of year

Matthew Primeau

Best ice cream place in town.

Mike Mena

The staff was prompt and really friendly! Excellent customer service! Unfortunately the product did not meet my expectations. They did not have brownies or hot fudge. I did not finish the product and ended up throwing it away halfway through.

Connor Joyce

I love the Ben & Jerry's chain of ice cream shops although the service at this one was a little underwhelming.

Sally Lee

Typical ben n jerrys. Nothing out of ordinary

Ava A

Best staff i know!!!! Incredible flavors only place that i can get lactose free ice cream! Fast service with a smile i love coming in here!

Don Griner

Great place if you like Ben and Jerry's. But I think it's still cheaper in the grocery store...

Amarendra Balla

Best ice cream place

Brandon Hughes

Always a great stop for dessert!

Zack Horvath

Had a giant birthday cake made here. It was delicious. Diabetes ensued. No regrets.

Jan Peterson

The new owners of the downtown Ben and Jerry's are just awesome and we couldn't have had a better experience than we did here! The staff is fun and helpful and we plan to spend a lot of time there this summer!

Stacey Chadwell

Good, quick service. Friendly, polite staff!

andy king

Great flavors but wearing a long sleeve due to the cold lol

Rachael Humphries

Great service and great selection of flavors.

B Y

I was there at 11:04 am with my 5-year-old kid. The guy in the store told me they were not open. We waited for 5 minutes or so and they were still closed. They supposed to be open on 11am.

Martchela Popova

Very good

alyssa duff

NEVER AGAIN. Service and ice cream is fine but price and portion?! Good lord it's expensive!!! You pay $6.50 for a "large" cup that's filled with 2 average scoops. Go to Cold Stone Creamery or go buy a tub at the store for less $$ and 4x as much ice cream.

mine M

Fast friendly and a very clean establishment

Emerald Wade

Love Joyce! She's so sweet and the ice cream shop is amazing

Saskia Houghton

The ice cream is as always excellent. The service, however, notsomuch (hence the star). We went on a Wednesday evening. Displayed store hours until 12am. We arrived around 9:10pm. Two girls working at the store. Two customers in front of us, our group was five, and at least six more customers behind us -- THIRTEEN people in line. The lovely girl helping all of us was working her butt off trying to get orders done quickly. The other girl? PERFORMING HER CLOSING DUTIES. THREE HOURS before closing. I understand wanting to get your stuff done early so you can close up shop on time, but that is *ridiculous*. I suggest management have a chat with the staff about the importance of customer service vs closing duties. And if you want some B&J ice cream late evening, you might as well go ahead and pick up a pint at your local grocery store.

Jimmy Myers

Good cold treats on a warm day

Cornel Rasor

Nice little shop, good service and good ice cream

william walte

Delicious. All the time long line. The new ice cream taco is the best with a waffle/caramel tortilla They have bathrooms

Bonny Islam

I paid a visit to the Times Square location today. The flavors were good, but the overall experience wasn't great. It was overpriced and the person behind the counter wasn't very happy when I asked for a receipt.

Ankana Das

Grab icecream parlor

Kate McClintock

Very generous portions and it's great tasting the options before buying. YUM

Christina Colon

After my 5 year old daughter dropped her ice cream in the store, on the counter while one of the workers was making our 3rd cone, my daughter began to cry. After consoling her and making her aware it's ok accidents happen, we just have to be more careful next time. One of your workers made her a cup of the same ice after telling me sorbet shouldn't have been as the 1st scoop because it melts faster. I thought it my head ok that's nice but you might want to make your staff aware of this. As she checked me out she said " just to make you aware, I'm going to have to charge you for that and point to the fallen ice cream. In response, I stated "no you will not". The audacity of you to even think of charging me for fallen ice cream from which was an accident from my child, after seeing me console her and then make a cup to replace it. And also admitting the person who made it, made it wrong with putting sorbet on the bottom! Shame on you! A simple happy trip to grab ice cream turned into a lesson in which I had to explain to my daughter which got upset once again after leaving Ben & Jerry's.

Paul Wade

ice cream and for a good cause

Jacqueline Bauer

Freshest wafflecone I have ever had!

Frenette Roberts

Love, LOVE the chocolate ice cream! Nice and rich!

Zack Kennedy

Love their schweddy balls! lol tell them to bring them back.

Mark Brian

Great selection. Cool ambiance with friendly staff that were jamming to music. Delicious smell of fresh baked waffle cones. It's great that there is still real ice cream with lots of texture and butterfat compared to bland yogurt or ice milk type concepts. Phish Food rules!!

Robert Whitney

It doesn't get much better than Ben and Jerry's.

C B

My family tummy's smile with joy from their dairy free ice cream!

Yvonne Hernandez

Ordered the pecan ice. Horrible! Was very soft like almost melting with ice particles in it. Disappointed

maria fundas

Delicious ice cream

Edward Heitzman

Wanted to buy 2 of their coffee mugs. Items were marked $12.99 in plain site and the counter person tried to charge us $16.99 per mug. Totally dishonest and refused to honor prices marked on the items. Watch out for dishonest counter person and refusal to take care of their customers.

Brendan Battenfelder

Delicious

John Wright

Very good ice cream. Expensive but worth it to the very last drop.

Brianna Eickhoff

Really disappointed. I ordered a cake online yesterday for my friend's birthday to be ready in 48hours. I get a call today from an employee (with a very large attitude and snotty tone) saying that they are not open because they are seasonal and since it's winter and they're an ice cream shop they can't do my custom cake. She said I can come on January 6th and get a pre-made cake but they still won't be able to do my custom cake. Then she says and I have been trying to call you to let you know (in an even snottier tone). None of this would have been that big of a problem had this employee not had such an attitude. It also is a problem because I did not see one message on their website about them being closed to January 6th, in fact I even checked their stores hours and according to their hours, they are open. Now I am worried that I will not be able to get a cake ordered anywhere else in time because none of this was stated online. I have not ever had wonderful experiences here but at least the ice cream was good. Today was the last straw and I will not be returning.

Pierre B

What can I say, it's the best ice cream, yes the lines are long but worth it.

Julia Hustler

I love B&J's ice cream, the convenience of this store, and the friendly staff. However, days later, I still kick myself for spending on one scoop what I could otherwise spend for a pint at the store. Their prices are comparable to other ice cream shops, no doubt.

Karen Plotke

Incredibly expensive. 5.25 plus the cost for the cone for smallest size portion. Ice cream was good but not that good. We wanted child size portion for our 7 year old. Ben & Jerry's said child size is under 4 years old, no exceptions. We paid for a small and asked for the smaller portion. So 3 small cones was over $20.00.

Howard Fan

We ordered a truck visit with 120 cones. We consumed less than 120 cones since kids were absent. However, the invoice we received and we were charged $150 more than the original invoice. Afterwards, Ben & Jerry did not reply our email and calls.

Silvo Sulej

Expensive but they give you more than expected, tastes great

Ginger Fox

Unhappy apathetic staff, broken down equipment, and generally messy. Better to save your money and buy it in the grocery store.

Dakota Keyser

Expensive, but delicious!

Chris Child

Good ice cream, nice staff, good place to go and cool off.

Louis CHRISTENSEN

Did not go in.

Eric Glaubke

The variety of flavors was great. However, I was looking for a more memorable experience but I was disappointed that the price of a pint was the same as a two scoop cup. You can just go to the store and get more ice cream. That being said, the service was great

Pat Addy

Best Ever!!

Kaila See

Everyone knows Ben & Jerry's... you can't go wrong with their ice cream. They have such unique and delicious flavors.

Jonathan Roberson

clean and fast

Alexander Proschek

High quality establishment with good ice cream. A little expensive though, but still worth the money

Behzad Ahmadi

Good service and you can not go wrong with B& J

Jahn Andersen

My favorite ice cream bar. Chocolate Chip Cookie Dough is a must.

Aaran Linhart

Staff was friendly, store was clean, and the ice cream was frozen!

Jessica P. Hernandez

Went on free cone day, the line moved quick and the employees were very friendly! Love Ben & Jerry's!

Abe Hunter

Great service, with a smile.

Cynde Krause

Not surprised by the bad reviews as I have experienced the same rude and bitter behavior while ordering a cake. I will not be ordering from this store again, which we have over 30 cake orders a year for employee birthdays. A tip from someone who has been in a customer-facing role for over five years (in retail, hospitality, and real estate); maybe if you were nicer, people would be a little more pleasant to you. Attitude is not appreciated, and if you cannot be pleasant, find a job where you are not in a customer-facing role. Bad days happen, but if someone is being nice while speaking to you, then maybe try to show some positiveness back.

Gayle Astleford

Who doesn't like Ben and Jerry's

Sarah Sarratt

Yum! Delish and very accommodating staff who refunded and replaced my boyfriends icecream when they realized their hot fudge machine was down.

Kea Lien

good ice cream.

Franky Kung

The variety is phenomenal but customer service still has room to improve. That being said the palce is awsome.

Elizabeth Helman

They had vegan options and paper dishes! They also had wood spoons and forks. Great job Ben and Jerry’s! Hopefully others will follow your lead...

_ Antibios

Ice cream was good and employees were nice but it was well over 95F in there and the girls working said they don't get AC from the owners.

Gregory Goad

So bringing two of my daughters to New York for meetings for modeling. Coming to try your shop out finally. From your family of Goads Durham area. Lol

matt sheeran

Awesome ice cream!

Stacie B

I love Ben and Jerrys and the storefront is a great experience. The ice cream is delicious and the hot fudge on sundaes is to die for. Definitely stop in if you're in Hoboken and feeling like an ice cream.

sarah littlewood

No bathrooms, no water, few places to sit, not clean, poorly run.

bmiller1980

Nice staff

Ciara Mason

I really love this place but they open when they want the hours online differ from the hours on a piece of paper that is written so after traveling 20 mins to this place discovering that their opening at a different time is very frustrating .

Ed Ditlefsen

Great ice cream, as long as you don't mind paying an arm and a leg for it. Almost no seating at this location, so be prepared to stand outside or eat while you walk.

Jack Welch

Terrible place.

Michael Evans

Love the Milk and Cookies Ice cream

Jud Cirignano

The young employees are rude and condescending. The little boy was not helping customers, he was just flirting with a group of girls and giving them free ice cream. The 2 girls working made us all want to walk out.

Michael Leahy

Good ice-cream

Corey Plunkett

Loved my ice cream!

Michelle K

Worst Ben & Jerry I have been to, or rather the employee there trick you to buy more stuff with a lesser price, then charge you the full price.

Rob

Our go to spot for a Vermont favorite, amazing selection including vegan options for the dairy/animal sensitive. Jump on the train after for a scenic ride through the white mountains. If a train ride doesn't work just mosey across the street and relax in the field, trust me.

Socorro Delgado

Delish.

Hen Pastry Chef

I really like this ban and Jerry's ice cream place. There is a lot of verity and the ice cream is always fresh. There making their own ice cream cone. There is also a frozen yogurt options. The place is small, but it's ok if you only eating your ice cream and go. And also cheap compared to other Ice cream places. We always take one for 2 because it's really big. The big bucket cost 45$ !

heather leech

Good selection but kind if pricey

Kevin Maldonado

Quick service good ice cream.

Brian McQuilkin

Good selection of ice cream, good sized portions.

Mirko Lamantea

Ben & Jerry's has more or less the same look-and-feel in all its shops and this one makes no exception. The choice of non-dairy products is very limited and prices very expensive (but aligned to those of the surrounding area - almost 7 $ for a single flavor ice-cream).

Wilbur Jones

U know I was content but I think they should have a policy with no kids after hrs

Annitrya Davis

Great Great Great

Samantha Ploetz

Ice cream is delicious and I like having a different variety than what's in grocery stores.

Yousuf J

Loved chocolate fudge ice cream!!

Crystal Roberts

A little unkempt but who loves Ice cream I DO! I DO!

Briel Larson

Love that Ben and Jerry's has non-dairy options! Perfect stop during these hot summer days.

John Ozed

Always a good experience!

Jasmin C

Very clean small and quiet place. There's no where to sit but there's a ledge to lean on. The ice cream was delicious and they had this amazing brownie/ cookie combination it was amazing.

Fay Pierce

Fun and friendly experience every single time! Perfect for both family and date night

Britt P

My favorite place to take my family!

Adrian Perryman

Best ice cream in town

Biplab Bandyopadhyay

Had a free ice cream today

leah •

Went in at around 4pm on a Friday, the place had a few customers in it and there were 2 workers. They were fast and efficient. There were no problems at all, I guess it all just depends on if you visit during a crowded time. Plus the strawberry ice cream was yummy so hooray!

Jacob Gonzalez

Staff is great and the ice cream delicious. Plus, they advertise fair trade sourcing

hazim kudaih

Great taste with lot of varieties and different cones and cups sizes Must try it when u visit new york

May Wong

Free ice cream. Had the tonight show. Very good!! Definitely a place to go.

Jaime English

Its been ok

Michael Gunsallus

Everyone is super friendly and it's super clean and smells great!!!

Balaji Mankompu Subramanian

Quietly tucked away from the main road. It's a very cozy location. It has a very local nostalgic feeling inside and very personalized service

Boris Maillard

I have been surprised to find an excellent gluten-free and dairy free “ice-cream” here. And many (dairy) flavors for the rest of the family!

Miranda Antonelli

B&J is a bit pricy, but always yummy. Store was as clean as you can reasonably expect from an ice cream parlor.

Behnoosh Golchinfar

I love different ice cream flavours!

المعلومات غذاء العقل

Most delicious ice cream and shacks.

Brody Dowling

Excellent service and great ice creams!

Ashlee Hedricks

Visiting town, my son and I were very disappointed that almond milk wasn't an option for a shake (like at other stores) and the lady wasn't willing to let us by a pint of a dairy free flavor and then use that as a shake (of almond milk was an option)

RICHARD DORGAN

Great ice cream

Tara McKenzie

excellent and friendly service. yummy product.

brianna Garcia

Came here saturday and they let me in even when they were closed!! Awesome staff thanks!

Craig Mack

Free ice cream sweet

Lawrence Fosnick Davis

Yummy with nice service.

Xauen Zirpolo

Fantastic flavors and sundae options, decently priced. Service can be so-so, depending on time of day

Dave Wright

I scream, you scream, we all scream for ice cream!

Dick Hodgetts

Best Vermont has to offer - including Bernie

Sybid Jones

It is not my favorite ice cream nut it is delicious and have a pretty good variety

Shanta Hayes

Great friendly service.

Octavia-Mercedez Campbell

Awesome Ice Cream. Thee Best. 5 Stars.

Regan sky

Favorite ice cream out there and even better it's just a quick walk if you are already down town.

Nelson Turner

Kickass!

Kelly Leprohon

Ben & Jerry's has always had a reputation to serve amazing ice cream, which is why my boss and I decided to order our office a cake from here to celebrate her birthday. We went through the process of building the custom cake online, which informed us we needed to call the location to order the cake. When I called, the woman on the phone was incredibly rude and wondering why I was calling a week in advance to order my cake as they generally take orders a day in advance. She then disrespectfully told me she needed to take care of other customers first, and audibly complained to her coworker that I was calling to order a cake a week in advance. The process then became unnecessarily complicated when she told me their franchise operates differently than the website I used to create my cake, and she got extremely impatient when I had to consult my boss on the new cake order choices I was given. I haven't picked up the cake yet, and I'm definitely not looking forward to future customer service interactions with the store.

John Calomeni

Excellent ice cream.

Thad B

This is a short review but hey it was great ice cream!

Matt Szelog

$39 for a 12" ice cream cake for my son....enough said.

Richard London

One of the best. Lots of samples which helps narrow down the decision.

Josh Pollitt

I mean how can you go wrong with Ben and Jerry's? Delicious ice cream.

Nicholas Tomaselli

Great smoothies

Shawn Fisher

Our son has a egg and peanut allergy, unfortunately we could only get one flavor of ice cream for him, fortunately, however, the servers knew exactly which flavor we could give him. A big 'thank you' to both the servers for helping us get him a treat!

William Humphries

Love it

T Humphrey

Nice friendly place.

Jeremiah Long

Was expecting service like you get at the factory but fell short. Service was sub par along with the ice cream.

Nawaf M

Best icecream

Heather Chander

Ben & Jerry's is sooo good. If you like Ice cream Ben & Jerry's has so much flavor.

Matthew Wellings

Staff are really fun, friendly and passionate about great ice cream

Ilan Adler

The best ice cream at the loop! You can't beat Ben and jerry's for the flavored and selections! Highly recommended

Adriana Taylor

Excellent!!...the ice cream is the best and the service is great!

Steve Halprin

BEST ICE CREAM SHOP EVER!!! The store is very clean and the staff is super friendly. I visit this shop probably once a month and I have always had amazing consistent service. The vibe in the shop is great and you feel welcome and appreciated… There are many options for ice cream, but nothing will compare! If you find yourself in Times Square do yourself a favor and visit this shop.

Hogan V

As expected, they have fantastic ice cream. They also had virtually no wait for a weekend.

Jennifer Bell

Fun store with interesting layout. Both kids and adults would like it. It has a wide variety to choose from that you may not typically see.

brion gamboa

Over priced ice cream. I got 1 scoop for me and my daughter it was 13$. And I waited for ever for bad service. The person was clueless. Please go to the cafe on the right side of that road. It's just as good.

Namarata Maheshwari

Good taste

N M

Staff was friendly, shop was dark, had to wait a long time, but the serving sizes are huge. And it is B&J's. Yum.

Joanne Jakobsze

Seriously disappointed with the service here. Undertrained employee who doesn't know what to do and is not even that busy. Plus she was very rude. To the point where others around me paused to stop and stare. Not going back.

Bradford Folta

It's Ben and Jerry's. What else is there to say!

‘ qween brieee !

Delicious ice cream

Al Lefant

Excellent ice cream. Guy behind the counter was unfriendly though.

Abe Rojas

I don't really this ice cream. I prefer Dairy Queen. Or even Baskin Robbins.

Pamela Wilson

Over priced

Tana Adams

This is the only icecream shop I know of that really understands how to keep my son safe from his allergens. Thank you for giving him the gift of a "normal" childhood experience!!!

Alicia Bibydoll

Love B&J! Employees were friendly.

Bee W

Can't get enough of the chocolate chip cookie dough!

Eliza Davenport

Though they don't serve many dairy free options, which is a bummer, they do sell quite a few which is nice though it is more expensive to buy from Ben and Jerry's vs Safeway

Lil Lex

It was very good. Me and my family wanted some ice cream and it turned out excellent! The service was amazing the employee kept asking us how the ice cream was and willing to start conversation. This deserves a ⭐⭐⭐⭐⭐ star rating. I will definitely be coming back in the future.

Mark Nadow

Average Ben & Jerry's, staff was pleasant

Cassie Vargas

Just about the same as any Ben and Jerry's in the area

Nevada COOL

Ice cream hundred seven degrees outside good combination

Patricia Zier

Very disappointed with their lack of care and customer service. I bought 3 ice-creams there 1 minute after walking out the scoop of ice-cream fell off one cone, went back in with it and told them and asked for a replacement and they said no, we needed to pay for another one. Very petty of them and we won’t be returning.

Reine

I love grabbing delicious Ben & Jerry's from the lovely staff and people viewing grom the patio or skipping down to Greenlake.

Dan ODonnell

Can you ever go wrong with Ben & Jerry's? It is a summer staple. Great service and, as always, killer ice cream.

Genevieve Castellano

It was pretty fantastic. Service was amazing

Devan DeVoe

GREAT ICE CREAM .......portions too small

Rahul Basu

They gave me the wrong order and acted annoyed when I pointed that out. I accepted the wrong order out of courtesy but the waffle cone was stale. Never visiting Ben and Jerry's again

Austin Cawley-Edwards

It's better than Haagen-Dazs. It just is.

Dexter Roy

Great place for an ice cream after dining at one of the loop restaurants. Good choice of ice creams and cones . Absolutely loved the seven layered coconut ice cream in a waffle cone coated with chocolate and peanuts . The size of the cone seemed to be a bit bigger than my choice unless you want to fill up your stomach just eating the cone . The staff is friendly and helpful. Good music too.

John DeWitt

Good ice cream... But pricey at the shop.

Dan DeLuca

Very tasty.

Sycr C

Tasty icecream. Server did not give us much for a waffle cone. Barely any ice cream in there. He just looked like he didnt want to be there.

Noah King

Great service, coming from vermont it felt like a little bit of home.

Christian Brown

I have only been here twice, but both times the employees have been very helpful and nice. To help you make your choice, you can sample any of their flavors that they have behind the counter. You can get your ice cream in a waffle cone, bowl or cup as a shake. They also sell prepackaged pints some that are non-dairy and they also sell ice cream cakes. For any Ben & Jerry's fans this is a must stop location.

tommy curran

Ok its ice cream always perfect

Stephan Saxton

Very expensive but worth it. Alcohol flavored ice cream (non alcoholic) is perfectly flavored. Give good servings. Very welcoming and cute staff. Waffle cones are nice but sometimes have holes, very little parking and small interior.

Dona Robles

Terrific Ice Cream! Wish to come back for more tries.

Bookandboards tv entertainment

Best ice cream

Karen Bobier

Ben and Jerry's has the best ice cream in the most creative flavors! I recommend trying many flavors before you decide because they are all great!

Mario Blakely

Standard ice cream parlor! Yum tho

Aida

Good selection of ice cream

Honey Gouri

Not as expected

Swk K

Best ice cream in town!

Marya V

Free cone day was amazing, always have good flavors and happy employees to serve you

Dana Deek

Lovely staff, lovely place and for sure the best ice cream ever

supal patel

The shakes are pretty awesome.

JV VELASQUEZ

Very good

Insu Park

Best ice cream I have ever had

laura lee

Love your ice cream!

Local Seattle

The best place for an ice cream junki to visit!

Kate Arsenault

It's one thing to be out of waffle cones. It was an extra busy sunny day. I would have accepted a "Sorry we don't have any at the moment" But to have the girl at the counter make a waffle cone then immediately plop my ice cream into it was just weird. I ended up with ice cream melting onto me as I tried to pay and melting on me as I tried to eat it.

Sophia Hinson

Wonderful first experience! I loooooove the ice cream so you know it was exciting to go in the store!!!

Tako

Super messy and they were out of nearly half the flavors.

Noah Plato

Amazing availability of flavors and cones. Small store interior.

Francis Gregorin

Great ice cream

Brice Hartvigsen

Who doesn't enjoy Ben and Jerry's?! We brought the kids and they had a hay day! The ice cream was delicious! We can't wait to go back!

Nate Meier

Visited on a Wednesday evening (about 6pm) and found the flavor selection was down to less than half available with the remaining flavors being the less than desired types. Walked in and out after seeing this... maybe next time they will keep the flavors stocked. Hard to give more than 2 stars under those circumstances. If I hadn't been here before with it stocked I would give 1 star.

Anthony Hall

Very expensive for ice cream in Athens.

Renee Roman

Great location and they have vegan options available. You can sample the ice creams, once you decide, can enjoy outdoor seating.

Bratati Karmakar

I love there exquisite flavors. Best ice cream place in town.

Yûe

The staff here overwhelmingly friendly, almost to a fault. They offer tons of free samples, so you can be sure that you'll enjoy what you're getting. The ice cream is very tasty and they have a decent selection of flavors. The staff are whT really sell this place though, as they went above and beyond to make sure our party was well satisfied in our choices, and chatted with us while our orders were being prepared. Definetly one of the best places to get ice cream in the area for a reasonable price.

Francine Young

Happy Ice Cream Day!

Narhomy Claude

It was good experience

Rocco Giusto

Good shakes.

Mikki Moscara

Great ice cream, and the fastest service I've ever experienced. I really enjoyed taking my daughter here today.

JIM M

If you're in Ann Arbor, you need to stop downtown at Ben and Jerry's. I've known the owner for 30 years and he runs a good, honest business. The ice cream is high-quality and my favorite by far is Phish Food! I highly recommend this place!

Jeff Giddens

I love Ben and Jerry's ice cream. To be able to have it served with courtesy and care makes this delicious indulgence taste even better. The team behind the counter in this store was welcoming to all of the customers and adroitly handled everyone's orders with eagerness, effort, and efficiency that makes this chain the star it is. Such dedication to creating a pleasant experience is so refreshing! Even more impressive is how seriously they took care in making accommodations for customers with food allergies. They clearly understand and take the safety of their customers to heart. Great principles, great people, and great ice cream make this my choice for a cool treat on a summer day.

Sechan Tak

My identical twin told me to try ice cream on one hot summer day, and I did. Met a fellow yellow and ate some good ice cream

Crystal Walke

The best place EVER EXPERIENCED/EXIST

Steven Rogers

I came here on Christmas Eve I told them that I am deathly allergic to nuts. Amber helped me out by washing the scoop spoon, putting on gloves, and taking the time to help me choose a flavor that is safe for me. Thank you so much Amber!

Bre Jordan

Still one of my favorite ice cream shops!

Davis Harrison

Ice cream is good of course but the actual place leaves a lot to be desired. Server was rather rude - I asked for a sample and he then yelled to the crowd "anyone actually ready to order"? He proceeded to let a whole family order before me simply because I wanted a sample. On top of that pretty tiny scoops, about half the size I was expecting.

Jason Merritt

Always good ice cream! #cherrygarcia #newyorksuperfudgechunk #hipsdontlie

Patrick Barry

Fantastic service and great quality ice cream

E.

My dog legit loves this place and so do I because ice cream is proof Satan really does want us to have joy here on this planet. The 7 layer bar ice cream is honestly the best thing ever.

Vicky Carreno

I needed a pick me up. And a good old fashion Butter Pecan (can or con) was delicious in its fresh waffle cone. Made my day.

Ananda Morgan

Way over priced. The scoops were child size for $5-$7 of ice cream. We ordered a large which he put in a small cup and gave us 2 small scoops. Doesn’t make sense to charge that much when they sell pints for $6. Save your self money and time and go to QFC and buy a pint for $4.99.

Sylvia Drill

No opinion. I arrived after it closed

leedor boblil

Clean Nice service But the please don't have all the flever and the price not ceap on this store

Erie Skoczylas

I loved the ice cream! It's Ben & Jerry's need I say more?

SAMMIE McClain

Always wonderful, but that line is rough, especially with only 2 people working.

Aalia Rahman

Such intense flavors that taste so good and the best part, they're open until 23:00.

Erin Dierksen

Ice cream was fine, as expected. Not a great experience though. An hour before close all of the chairs were put up, the worker was not friendly and seemed annoyed that we were there.

Andres Villalobos-Mendoza

the best ice cream and the employees are great!

Meg Bakewell

So peaceful and quiet in the winter. Work/study and smell the waffle cones.

Nick Van Klompenberg

Great Ice Cream

Walidah Njeri

Favorite place in the entire world!

Tanya Boettcher

I was a little surprised by the drive from where I live, and didn’t even know there was one around here, but I used a Groupon and ‘built’ a cake. Very impressed with cake & quick service-paid the tax and gave a good tip after I showed Groupon. Will definitely go back again and next time I will try some of the ice cream-yum!

Derek Hayton

Ice cream is good, but a little expensive...

John Cerbone

Consistently good ice cream

Patty Teel Russo

Nice staff

jina jeon

I want to choose No star option. :( The flavors were good but it was over charged. (more than $2.5!) The guys didn't give me the receipt. I would recommend you another store, if you want icecream.

Braxton Young

Little pricy...

Life in tha Fast Laine

Okay here's the get down my niece can't have dairy so her ice cream selection is very very slim to none. But since we were at "The District" spying on some people we decided to give Ben & Jerry's a try. We walked in and my niece screams "they have ice cream for me and it's not sherbet." They had three flavors for her to try and she loved every last lick. She made her selection and as you can see I was the best auntie ever. Thank you Ben & Jerry for having a selection of almond milk & soy milk base ice cream.

Wesley Donaldson

How can you not like Ben and Jerry's?

Varun Modi

It's all right

Josette Miller

Chocolate Chip Cookie Dough on a sugar cone.

Wanda K Robinson

The young lady Kate is super, very friendly and goes the extra mile.

Rebbeca Clark

Great ice cream!

Mary Grace Gusso

Love them, and they are always showing their love to the PSU community :)

geena lamb

Pumpkin cheesecake ice cream is the greatest thing ever!! Love it❤️ and the staff is wonderful. Very friendly and welcoming. I highly recommend this shop!!!

Glenn Stump

Great ice cream and always a fun stop.

Aye Gee

Good ice cream here

Cherie Jordan

If you can buy the same thing for less at a grocery store then when I go to your shop it needs to be an EXPERIENCE. It smelled like bathroom in the shop and when I used the restroom it was disgusting! Clearly hasn’t been cleaned in months! The tables outside were dirty and it smelled too bad to eat inside. We left and walked around and ate. Also the girls were nice but did nothing to justify a price increase. The line outside the STIL wrapped around the block and this store had no one in it. Now I know why....clean the store, hire staff that understands how to create an experience that differentiates your product from the grocery store. Oh and put product on the shelves and freezers, get flavors I can’t buy.

John Ferrughelli

They give free samples here so that's great.

MJ Vasquez

Get the sundae! It's a $1 more then just one scoop of ice cream and the brownie one is so freakin' good!

Jonathan Rivera

The best ice cream

Carlos Mero

Great establishment, finding parking could be an issue.

Alex Laughnan

Delicious ice cream - duh! They had a really great event going on regarding all sorts of different activities and had a ton of departments and groups on campus competing!

Bill Baran

Although the location is tight the employees are cheery. About 24 flavours available and sampling is welcome. There's a good variety of cones and bowls to be had. Reminders of B&J's social consciousness is on display helping you feel better about treating yourself.

Jared Hunsaker

Great customer service!

Michael Phillips

Consistently good!

Christene Klos

Had a mini Vermonster with my family. Love that we don't have to drive all the way to Vermont to try it. You can also order the Vermonster.

Henrico Gouvêa

Typical american style for icecreams. I found a bit artificial.

Princess K

Its Ben and Jerry's, its AWESOME

Melissa Galbraith

Great selection of dipped cones and a good variety of ice cream flavors.

Drew Hacker

Great location right off belt line. Friendly team.

Will Juntunen

Liberal ice cream works!

Michael Moore

I mean attacking 76% of the country population seems to be the right move. All lives matter.

Go Blue!

U of M alum here. Just came from these guys and it was one of the worst customer service ever. The guy was extremely grumpy and the portion was very small. I won't go again.

Stephen Anderson

Fantastic ice cream!

Owen Jones

After spending $10 on 2 small ice creams, they made us buy a $2 bottle of water. The manager's new policy... no free water even when spending too much for ice cream. I am sure Ben & Jerry would be disgusted.

Kelsey Griffin

My favorite place to get ice cream in town! The staff is wonderful, and the space is always fun! Perfect place to bring kids, and conveniently located right near the belt line in the heart of Inman park.

Eduardo Vergara Villegas

Muy buenos helados y increible variedad excelente atencion

Ana Maria Ardid Galarraga

(Translated by Google) Wonderful ice cream (Original) Sorvete maravilhoso

Nicolle Bradbury

Yummy!

Norm Heger

They have custom made ice cream cakes at this location.

Noreen Rodriguez

Yum!!! Small little shop that packs a punch. Love hard ice cream this is the spot to go

jess simpson

Came in got a brownie sunday and it was DELICIOUS

Rory Baker

Not bad but I like the guys next door better

Jeffrey Matos

Fast and Excellent service, with an outdoor seating area as well

S Yarbrough

Always good ice cream and service!

R. Brush

nice thank u

S. Stanton

The staff has got it together, this place was booming both times we went, and we got through the line with ease and expediency. And of course, it was delicious and perfect, because, Ben and Jerry's ice cream.

Becky Sullivan

Nice staff and awesome I've cream

William Q Caraway

Good Ice Cream choices.

Travis Navarro

Staff is very patient and helpful. Ice cream is so tasty

Alan-Mykel Bond

Quick and easy place to get ice cream. Moderate pricing on ice cream scoops and proper service even thou with the lack of certain common sells of ice cream cakes and cake cones. The store makes awesome fresh cinnamon waffle cones with a fresh cooked aroma.

Leo Gauthier

Always Great Service !

Caroline Brunner

Nice service!

Kent Hulett

Fast and friendly service. Good selection of unique ice cream.

Vinay Kumar

Best ice cream

Ray El-Mousa

They don't know how to count changes

Elizabeth Tam

Love Ben and Jerry's ice cream! They have a lot of great flavors, my favorite flavor is Cherry Garcia!

Alyssa Carter

12/10 a little pricey wish there was a student discount.

Thomas Kirkham

Great icecream right downtown and they are open late.

Zach Shulkin

Ben And Jerry's always has good ice cream. It doesn't matter which store.

Brandie Kay

Fast & Friendly. Yummy ice cream.

Crispedero

Great ice cream. They have ice cream here. Sometimes they make milkshakes. With the ice cream. If you would like, they can make a cake, with ice cream in it.

Abby Tauer

Great service & even greater ice cream! Yum!

Jina Levell

Good service & friendly staff, but portions are so small & waffle cones weren't the freshest.

Dustin Glass

Flavors and combinations thereof are endless and delicious. Tad pricey. Try the Limited edition Tubby Hubby!

Michael Surrett

Milkshakes are super good and the ice cream is the biz as well

demetrius brown

Half baked and chocolate therapy pretty damn good

Diana Joan Nazziwa

Amazing amazing free ice cream day baby!!! So much fun with the community and the kids. Had no idea Ben and Jerry's is associated with sailing programs for youth! The kids have something to look forward to in the future! Thanks for the fun!!!

Mike Chaplin

Great ice cream, but very expensive and no peanut topping.

Ashley LeFever

Overall it was a fun place with a lot of options. Tables are usually very dirty so we don’t stay to eat.

Leon Herbert

Good to get some B&J again. Very tasty.

Lorenzia McCroskey

I love love love Ben & Jerry's so much I'm going back as often as possible.

Orman Anderson

Great ice cream but this location was lacking in flavor selections.

Nathan Jelinek

All your favorite classic Ben & Jerry's flavors as well as quite a few traditional ice cream flavors. Have a good array of options for all tastes and a good few non-dairy options for those in need of them. Don't love the way they're presented, as I personally like to also see the ice cream through the glass to make better judgements on what looks tasty, but make it work well for the space given. The staff were also quite nice and made the experience a good one.

AJ Muusse

The guy who owns this place is a stellar human being. I'm always happy to get my ice cream fix here.

Levko

Fast service, prices are on par for the area

Brian Marks

Mmm ice cream

Zaiguu

Wish they had a little bit more space inside but it's still cute and ice cream is of course Heavenly!!

Katie Carlsson

Love their service! Used to go to the shop in Coconut Grove, Fl when I was my son's age. So happy to find you here in Athens!

TROY BENTLEY

DO NOT ORDER IN POSTMATES! For 7.50 you get a scoop of ice creme verses going to the store for a pint or better paying $5 at the grocery store. WHAT A RIP OFF THIS PPL ARE! CHUCKS of ice in the scoops. Gross. Wasn’t fresh at all.

Marilyn Bartow

Clean, friendly service, good choices

Javier Larrondo

The best ice cream in Manhattan

trevor good

Very nice staff and great flavors.

Amelia Bateman

They have dairy free icecream! Yay. Not only that but it's delicious!

Matt Rutkowski

Pretty standard place, good selection of flavors, nice staff, tables are usually dirty

W Reid

Great place.

Darla Broadie

I placed an order online for a birthday cake. Went to pick it up & their doors were locked. Called their store & reached a recording. Left a message but never received a return call. No cake for my daughter's birthday.

Dominica Mitchell

Ice was delicious! I got some for me and my daughter while on a grubhub run. I ditn know that this location existed until I was doing my shift. This is great.

Denise Roberts

Wish they had Creme Brulee still good ice cream

Olivia Reyes

The staff were really nice and I really had a fun time.

ToXiC_JAM

Great ice cream delicacy.

Christina Powell

Went in at around 4pm on a Friday, the place had a few customers in it and there were 2 workers. They were fast and efficient. There were no problems at all, I guess it all just depends on if you visit during a crowded time. Plus the strawberry ice cream was yummy so hooray!

Nicolás Moresi

Not a really good ice cream...

Zeyaam Shahid

Tiny place with tourist prices and fast servce.

KameronKLK

Overpriced icecream

anand pratik

Very ordinary and tastes dull, unlike their usual phenomenal flavors

Roberto Colon

wow. what a JOKE! that was literally the worst milkshake I've ever had - a disaster!

Matan Harsat

Great Chocolate Therapy milkshake

Curtis Goodell

Ice cream is good. Wooden spoons suck.

Matt McConnell

Nice Ben and Jerry's location. Lots of flavors.

Holly Sinclair

Always yummy!

Jeffrey B Hall

Delicious flavors of ice-cream and froyo in an amazing downtown location.

LeRoy Dunbar

Love the new flavor

Marcia Patiño

The staff was horrible the two young men doing the ice cream were busy chattimg and making jokes and the cashier was even worse. I felt I was being discriminated as they seem to dislike white looking customers. AVOID at all costs

Carl Holt

No bicycle parking available when this location is 1 block away from Atlanta BeltLine.

Ricky Mok

Nice ice cream

Patrick Breen

The in-store only flavors are a great addition to the standards

Matthew Blair

Grab yourself some of the cereal ice cream, very unique and not too sweet - just right.

Nyran Rahaman

The milk shake was watery and saggy the server continue to scrape the bucket for ice cream didn’t expect this service from Ben & Jerry’s.

David Chan

Waited 15 min for free ice cream, worth it