Here you will be able to see all the feddbacks of people like you who know the services and products of Sweet Melissa (Bakery) in Delaware.
As of day this business gets a rating of 4.4 stars over 5 and the rating has been calculated on 163 reviews.
As you can see the average score it has is high, and it's based on a large number of feddbacks, so we may say that the assessment is quite reliable. If people have bothered to give their review when they've done well, it works.
As you know, we don't usually stop to place tatings when these are positive and we usually do it only if we've had a problem or issue...
This Bakery corresponds to the category of Bakery.
My son's Transformers cake was amazing!! The cake you made was way more detailed and beautiful than the picture I sent to you. It is usually the other way round. From the bottom of my heart, I appreciate you, Melissa. The cake was amazing! The level of details. My God. Thank you so much. The fact that the cakes were as tall as they were in the pictures blew my mind. The fact that you took my notes about having only thin layers of cream in between the cakes also made me so happy. I saw the little lights you had in there. I saw the metallic screw drivers. I saw it all. Now let’s talk about the cake texture!! Let me tell you Melissa, my guests almost finished the cake, they kept going for more, they even took some to their house. It was so moist and delicious. Thank you again
Let me start out by saying that my 6 year old absolutely loved his cake, and it was decorated beautifully. Whoever does the fondant work is incredibly talented. However, upon cutting the cake, our guests and my 6 year old and 3 year old sons all had whole and splintered toothpicks all throughout the bottom of the cake. With further inspection, there were more in the pieces that were not served. We were not confident that there were not more, and unfortunately had to take the cake away. This is dangerous. Had one of my sons or guests actually ingested one of these we could have been in the ER instead of celebrating my sons day. When trying to solve the matter privately via email, Melissa called me right away. Off the bat, she was offensive, argumentative, and tried blaming us for "cutting the toothpicks" that were apparently only used to keep the letters on. Why were there toothpicks throughout the bottom layers if they were only used to keep the letters on? There were no indication or toothpicks in the area the letters were at. We have pictures and adult witnesses of us pulling toothpicks from multiple areas of the cake. When I stated we should have been warned about there being toothpicks in the cake at all, she then blamed the front counter staff of "being young kids and not knowing what they're doing." She stated she was the one that assembled the cake and knew where the toothpicks were. As a responsible owner, one would think she would be the one to bring the cake out or utilize her staff to let people know. She blamed everyone but herself for this potentially dangerous issue, and not once did she offer an apology or offer something to make up for this major oversight. I paid almost $100 for a cake that was inedible, had uneven layers, and was littered in the bottom layers with toothpicks without so much as a sorry from Melissa. Had the owner of this place acted in a professional manner, I wouldn't even be writing this. However, I believe people should be warned before ordering from this establishment. I would not recommend anyone use this place for their orders.
We tried cake here for the first time at a birthday party & literally tracked down the shop, we got a birthday cake & cupcakes here for my husbands birthday and they were both AMAZING. The cake was fantastic & there is NO comparison to how phenomenal the buttercream is. The customer service my husband received was stellar too! We got tips on how to serve cut Etc and they took their time. Best bakery in Delaware hands down!
We went after a play we got cake pops they were gross and they are only cake dough frozen and covered in a frozen choclate shell and a topping totally gross but we also got cupcakes and they were perfectly perfect
Amazing bakery. Reasonably priced custom cakes that are delicious!
Cupcakes are incredible!
I will never ever purchase anything from this business again. I went here today for the first time after hearing how good the food was. Pleasant employees behind the counter, cute place. Bought a variety of items for a thing today. Every muffin type available, macaroons, cookies, tarts, cupcakes etc. - One person tried a blueberry muffin - rock hard on the outside, barely decent at the bottom / inside. The macaroons - incredibly hard, crumbled and nothing like I've had before. Another tried the cannoli - she spit it out. The raspberry linzer cookies.. Everyone liked. I called the store and the girl said she would return my money or exchange it. My daughter goes down there and some manager " I stand by my food" "my employees would never tell you that". The girl who answered the phone said the manager was never even there. I asked for the manager to start with yet he was standing next to her when I called so, he's a liar on top of everything as well. I'm sure we'd waste 30 minutes driving one way for absolutely no reason right? I'm astounded this is how you run your business. Fix your food and your managers attitude.
Everything I've had from this bakery is perfect. Cakes, cupcakes, cake pops, and macaroons--all excellent!
Beautiful shop and amazing pastries! Definitely recommend trying the macarons, they are delicious. Can’t wait to come back!!!
CAKE POPS ARE DELISH!
Great selection of not only amazing desserts, but also smoothies/protein shakes. Beautiful shop!
Sweet Melissa's NEVER disappoints!! FABULOUS EVERYTHING!!
Beautiful cakes and cupcakes. Everyone was very helpful
The tiramisu was not good but I will go back to try something else
We love Sweet Melissas so much. The cake pops are so good. My girls love going in to pick stuff out of the case.
Did an awesome job on my son's 1st birthday cake. The new location is easy to get to and there is ample parking. Cost is within reason.
Amazing cakes. Melissa is the best there is. If she cant make the cake for date of my event I will change my event date
I was lucky enough to get to try a cake from this bakery...I was floored. I am such a picky cake person. It literally was perfect. It was beautifully decorated but more important to me, it tasted like a little slice of heaven. The filling--raspberry--was so fresh and good and the icing was beyond tasty--tons of butter- the way it should be. I want to order my own cake soon. I wish my daughter would have chosen this bakery instead of the cake she had for her wedding.
So helpful when I needed a last minute birthday cake!! They couldn't be nicer.
I went into this bakery shop today to place an order for an event that's coming up on Sunday, the young lady was very nice and business skills, the owner came out very rude with a very nasty attitude and very unprofessional business skills. I was very hurt and upset the way she came out and talked to me, liked I came in bidding. She will never see me in her store again and when I go to someone house or event i will be asking where did they get there cakes or cupcakes from, I will go to back Phila to buy and spent my money
Omg!!! The cakepops are fabulous!!! I drive from Newcastle to Middletown for my sweet treat
Very friendly, delicious desserts and lots of variety.
I've gotten cupcakes and birthday cakes from Sweet Melissa several times. They never disappoint. The cakes are delicious. The service is always professional. People always ask where I get my cakes from. I recommend Sweet Melissa every time.
I walked in wanting a cake , for the same day, it worked out they have some already made ,,and it tasted delicious! Thank u ,,
Fantastic! ! Great tasting all around!
Dropped off our letters to Santa and got cake pops which were delicious
My daughter and I enjoyed the best cheese danish and blueberry muffin!!
fresh and delicious
It was really fancy and the shake that I had was fantastic, I had ordered and Java Jolt, Oh my was it delicious, The actual sweets were beautiful in representation and taste.
First of all I was so disappointed going to this cafe. The guy was behind a young cashier watching if she was doing everything right which I understand is training but then he says he’s going to make the coffee and he was very rude I asked for a iced coffee he started making a latte in a different flavor then what I told him and when I told him that is not what they did last time he became very angry and snappy. I told him never mind because I was not going to argue with ignorant and uneducated people like that , that do not know how to run a business and treat a customer who is willing to pay your expensive prices. I was very disappointed and it’s a shame to be treated this way. I would of gladly paid double the price if the drink was made properly and I was talked to with respect and kindness.
Every time I discover something different always equally delicious very nice place to visit enjoy going there
Melissa and her amazing staff have done several cakes for me and I give her all my business. She works to stay in your budget to give you what you need! Highly recommend!!
They made baby carriage cookies in the colors for the baby shower and they looked beautiful and tasted delicious. According to the flyers in the store they also have baking and decorating classes available as well.
Best cupcake of my life❤️
Their icing is to sweet for me. It's not a traditional butter cream. I bought a cake without even thinking of the flavor from their case. It was a trial cake before I ordered my son's 1st birthday so wasn't to worry about the cake. I got home and it was lemon. Was good but not something I would have bought. Wish staff would have label the cake is the display case or tell you when you purchase.
Very nice cakes.
Visited them about 930am on a Saturday morning the 2 employees was not the most welcoming.
Nice place good coffee and staff was very nice.
UPDATE 02/16/19— good but they’re charging crazy prices now!!
A little pricey but food and atmosphere are great!
Oh my goodness love this place!!
Great staff and great products. We have bought multiple themed birthday cakes and they all turned out amazing!
Bought a cookies and cream cupcake and it was delicious.
The cupcakes and cake pops here are amazing, and they offer gluten free options if you need that. Only downsides are that they are a little expensive and a little hard to find if you don't know where they are.
Melissa has delicious cupcakes and cake pops. I know I can always get what I need when I stop in. Her cakes are beautiful and very well decorated, not to mention delicious. She never disappoints.
Sit in Middletown for 20 years less than a mile away I never knew this was here. Highly highly highly recommend Sweet Melissa's. The staff is super nice prices we're good and the cakes macaroons and everything else we bought was delicious.
The cake we ordered looked great but it tasted very dry.
We've been customers for years. Melissa and her staff are outstanding whether it's just for a stop-in cookie or to order a gender reveal cake, and everything in between. If I could give it six stars, then I would.
Just picked up my EAGLES sweets what great choices and so yummy
Wonderful!!!! So very talented!!!
A GREAT selection of baked treats!! Very nice staff and very clean!! Would recommend to anyone!
Very good pastries and cupcakes. The prices are decent and we'll worth it. The cupcakes are fun and very tasty.
I got the lemon scones for my brother and mother and they said that it was dry and didn't taste good. My daughter and I shared the chocolate mousse and it was very delicious!! The salted caramel lava cake was a big disappointment!! I spent $26.00 there and the only thing that was good was the chocolate mousse!!
Awesome bakery. Smells amazing just walking up to it! They have a great seating area inside. A variety of pastries, cupcakes both regular and gluten free, and even safe to eat cookie dough! I bought some cake pops and baklava. The Baklava is out of this world. Sweet, but not too sweet.
Order was done on time and very good
Great location and I was able to find something that fit into my diabetic diet.
Love the snowflake sugar cookies and cupcakes. Cakes are yummy. Inexperienced staff regarding customer service. I've been given wrong info at time.
The cake pops are amazingly decadent worth every penny. Staff is Uber friendly and helpful I have scaled down from weekly visits to monthly just for the cake pops. If there you have to try them out.
Just tried it great sweets a lot to pick from, priced right
Smoothies and donuts were delicious. Staff were friendly and helpful. Very cute atmosphere.
Had a custom cake for a 3 year old birthday party. Cake was not only beautiful, but was moist and delicious. Ready on time and received great service during pick up. Will definitely go back again and again.
Made our wedding cake it was awesome!
Best place you can ever go to! Made the best custom wedding cakes!!!!!!!
Cake Pops were outstanding, very moist and tasty. Great Job!
Absolutely amazing quality and service. The cupcakes and sugar cookies I ordered for an event this past weekend were delicious, my guests wanted all the details! Thank you Melissa and team!
Meet an amazing 50th birthday cake for my husband amazing detail thought and talent put into that cake
Today we celebrated my mom's 80th birthday with a beautiful cake from Sweet Melissa. Mom loved it. The flavors were amazing. Lemon with raspberry filling. The staff couldn't have been more nice. Definitely will recommend this business to family and friends.
Best cake bakery in Delaware so far!
The cakes are awesome. If you need a custom cake, be sure to order couple days in advance
Wonderful baked goods!!
Lovely bakery and the cupcakes were very delicious!
The cake was bitter and dry just like the owner
I was told by their staff when I asked about certain pastries that they had no nuts in them. After buying/taking the cakes and cookies home I discovered they indeed did have LOTS of nuts in them. There are tree nuts in the products sold there. We had a terrible experience with this place regarding peanut/treenut allergen questions.
Absolutely delicious! Staff was great. Although there was a gentleman standing behind the staff as they worked watching, staring, micromanaging, he seem to have RBF and had a bitter tone with some. That was a bit awkward but not awkward enough to stop me from getting my cupcakes!
Delicious cake! Heavier and multiple layers like a wedding cake. The cupcakes, cookies and cake pops are also scrumptious.
Went there to try cupcakes had heard how good they were. Tried 4 different varieties Cookies & Cream, Raspberry Swirl, Caramel, and a Brownie cupcake. All were very good will be making this a regular stop when I'm in Middletown
We were amazed at how much of a selection they had..wish they made small cakes. Everyone was very nice.. everything looked so good!
Well SWEET Melissa is right. I bought a birthday cake for my fiancé and I had never tried any of their products before. It was decorated beautifully but it’s the taste that earned the 2 stars. It’s soooooo sweet it was hard to stomach. The cake had a consistency of cornbread. Overall, I was honestly embarrassed to serve it to my guests. It was not good. AT ALL I should've saved the money and just gone to Bings in Newark
Cute little shop & donuts were great! But I had accidentally dropped my shake & it spilt everywhere on the floor right after buying it — Didn’t even get a sip of it. The gentleman came and cleaned it up & was nice but didn’t even offer to replace it. I would have declined but the thought that he didn’t even care to offer a new shake was disappointing. I shouldn’t have had to ask for another one, that’s just customer service ....
Death by Chocolate Cupcakes are Amazing!!!
It is a good bakery, my wife and kids enjoyed the sweets.
The cake was beautiful, I was very pleased. The cost was very reasonable and my daughter loved it. I will definitely be back.
Oooooh my. This saweet thang
I've ordered two custom cake for two different baby shower and I was happy each time. The designs turned out great and my guess loved it including the taste of the cakes and the buttercream icing
Umm, opps I was supposed to take a pic of my TWO chocolate chip cookies but....so yea, its a great spot. She made both children cakes and have not disappointed Not even Once. My all time favorite flavor is chocolate, but She does such an excellent vanilla cake, i was pleasantly surprised and now thats all i want from her. So far Every filling i have tried with the cakes are delicious. Melissa herself is pleasant person and since meeting her to place orders or any conversation, she have lived up to her name Sweet Melissa.
Our experience was pleasant and the cupcakes were exquisite!
Best cake I ever ate
Sweet Melissa isn't an average bakery! Its a must stop and visit in Middletown. This is a upscale, elegant, but extreamly, welcoming and inviting to all! All the staff welcome you with a warm smile and are happly energetic to serve you. The sweets are fresh, original and one-of-a-kind hand crafted. Just what you would expect from one of Middletown's Jems!
Love this place. So creative and everything is always delicious!
Beautiful and delicious treats, and an excellent variety every time we go! Yummy gluten free options, too.
Great cake made by them will definitely be back.
Very tasty cupcakes
(Translated by Google) Beautiful site and succulent desserts. Rich coffee (Original) Hermoso sitio y postres suculentos. Rico café
I wish I could give it a 0 star for Customer Service. While calling yesterday Melissa was very rude. We had emailed a few times back and forth, but I had a specific question so I called. I told her that I had a a few questions, one being the pricing and how everything works as far as a deposit. I could tell she was irritated and asked if it was a good time to talk. She said "It really never is ...And I really can't stop what I'm doing during the day to answer every call". "Blank Stares at the phone". At that point I had made up my mind that I would never spend a dollar with her company. And it's sad because I was going to place a large order with several items. Oh well...
The cake pops are addictive!
Best food best servis in Middletown De
Very cute local bakery. I brought my daughter for their Grand opening of their new location and we enjoyed a Samoa cupcake and a peanut butter banana protein smoothie. I would go back again.
Ok pastries, pricey
Taste amazing! Very friendly:)
this little shop moved into a bigger shop. Owners head got big when they moved too apparently. Cake is dry and prices went up. Her customer service on top of it is bougee. Your snottiness will catch up to you. Just wait
I ordered cupcakes from here. I was a little surprised at the price but I paid it happily thinking my daughter will love them. I was quite unhappy with customer service. It was my first time there. I was told it takes 5 days to make a cake so I definitely couldn't make a cake order if I didn't give well advance notice. I asked for some examples of flavor varieties and she tells me they are all online. If I am in her store trying to place an order I don't expect to have to go online and do that. You should be able to have a conversation with me and help me. The customer service alone was enough for me to never go back. The cupcakes looked beautiful. The flavor wasn't anything to rave about. Please work on your people skills.
The smoothies are the best. Thats the first place I head when I come into town. My lil one lovea the "Hulk".
Shop is so cute. Plenty of tasty options. A handful of different coffee choices. They have hours to fit everyone's schedule. Will be back!