We offer you the feddbacks of real people who are buying the products and services of Mozzicato DePasquale Bakery & Pastry Shop (Bakery) in the state of Connecticut.
To this day this firm receives a score of 4.3 stars out of 5 and this score has been calculated on 256 reviews.
As you can see the average score it has is quite high, and it's founded on a very high number of reviews, so we can be pretty sure that the valuation is quite faithful. If there are many people who bothered to evaluate when they are pleased with the business, is that it works.
You know that we don't usually stop to put feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Bakery is included in the category of Bakery.
they have a large variety of cakes and what not. I prefer Shoprite's cake better. Price wise and taste, I would go to Shoprite. It would also be nice to have a group of people with better personality to work for them.
Good luck and God speed to "Steve," staff member at Mozzicato's who will be undergoing serious treatment for a cardiac condition. Our thoughts and prayers are with you. Customers, Mary C. and Carol L.
Trash! I had a 2 layer cake. One layer was dense, the other layer was dry. The filling was supposed to be cannoli and chocolate chips, instead,Ia got chocolate and vanilla pudding with the chips around the cake. HUge disappointment when I got the cake & cut it. No one in the birthday party ate cake. It was left there. Supermarket cake is way better than this.
The bakery is simply the best. The arancini are heavenly, and the same for everything else I've tried. It's a good thing I don't live closer, or I'd be in much worse shape :) It can get busy, so a little bit of patience and understanding go a long way. I suspect that some of the poor ratings are due to people who tend to be more demanding and less empathetic. Be the customer you'd like to serve, and I guarantee they'll be the server you'd like to have.
While it's usually a hit with them, sometimes it can be a miss. The employees are kind of rude, but usually professional.
Great spot for hot chocolate and pastries!
In 1996 I came to visit my Aunt and she lived around the corner from Mozzicato Bakery. I would wake up to fresh smelling breads and coffee daily. Visiting Mozzicato became a daily part of my morning walks with my son. For my son's 3rd birthday I decided to get him a special cake. Mozzicato was the place to see! The cakes are beautiful and tasty! The cream melts in your mouth and the fruit filling burst on your tongue. Now 20 years later, I still visit Mozzicato to celebrate other love ones birthdays. Its the only place I will buy my cakes from! Thank you for producing great tasting cakes, breads and pastries.
The owner is not very friendly.But i gess you dont have to when you are rich.
Fantastic, authentic Italian pastry and cakes,just like Brooklyn!
Greatest Birthday cake ever!
Those in business should listen more often to the concerns and desires of the customers. We wanted to purchase a wedding cake. But the young girl seem less concern with our needs and paid little attention. It also piss me off that no one was there at the 4:pm hour to take our order. Oh well more business for the competition.
There was a fly on my cake!!!!! So freaking gross! Don’t spend your money at this place
Everything I have ever gotten there tastes great. I live in the neighborhood a go frequently. The people who work there are always kind and helpful.
It's a taste of Italy with the best cakes, almond cookies, cappuccino and lots more. Where else can you have a meeting or talk in private and enjoy coffee with dessert?
Top Notch as usual.
It was my son’s 1st bday and it had to be special. So we ordered a tiramisu mickey mouse cake as per the theme of the party. The flavors...mmm ... I still get the feel at the back of my mind. It was a layer cake with a combination of flavors , there was chocolate and vanilla and tiramisu. All our guests just loved it.
Great food and service !
One of my Favorite places
I dont review on many places often but this bakery right here deserves a great review and much more!!! Besides their cakes and treats tasting amazingly delicious, their customer service is AMAZING!!! We bought a rum cake for my sister's birthday. We had a minor issue and let me say they treated us GREAT!!! They baked us a fresh rum cake and although we decided to go with a different flavor than the original, the owner was so nice to give us the fresh rum cake, a chocolate cake, AND goodies at no cost. He went out of his way to make sure that his customers left with a smile on their face!! We can't thank them enough for such generosity!! Customer service at this level is very rare!! They have set the bar pretty high!!! If you are ever in Hartford, CT this is a must go to place!!! I promise you won't regret it! They have amazing treat, cakes, bread and more!!
It's been awhile since I've been here, but my family has been coming here for years. Their cakes, cookies and cannolis are always good.
Community standard. Great coffee, great Italian pastries, cookies, everything. There can be a wait when it's busy. (This is in reference to the cafe side of the business.)
Large variety. Great chocolate mousse cake it's the best.
Great Cafe place to meet and nibble...Gino...Joe....Rosa... And more...The BEST
Terrible customer service. I didnt know there was a minamum on credit card purchases and the girl was RUDE. I ordered a canolli. She was going to throw it out. First impressions last. Shame on this bakery. Cookies tasted stale also. Wont be back.
This specific location lacks variety, knowledge of the pastries they carry, freshness and a lack of good food... Cookies were hard as rock... they had whole pies that have been sitting out for days... not even single slices. The pizza looked old and the calzones have potato and broccoli in them... potato and broccoli??????? Why??? The cafe next door is just as garbage with some borrowed old pastries from next door and poor service (as in you won't get any). trust me... don't waste your time and money, pick a different location.
The service was grumpy and poor!
Great selection of authentic Italian pastries and warm beverages. Awesome set up of the bakery and friendly staff and ambience. I will highly recommend it.
Great place. Very classy. Comfortable place for interesting conversation.
Horrible customer service. Literally wanted " 2nd Bday" written on something I wanted to become a birthday tradition and was told no the person behind the doorway wouldn’t do it. Such a small thing I wanted but has crushed my soul. I’ve only ever used this bakery my entire life and thought family traditions and values would be welcome but after today, I have to find a new bakery.
Pastries are very good. Excellent ricotta pastries like cannolis and ricotta pie. Customer service is still lacking. This time around we asked for 3 types of items. 2 of the 3 were wrong which we didn't realize until we left the store. Staff there are somewhat dismissive.
Got a plate of cookies, ate them the same day and they were all stale.
Very nice people and guick
In the past I had a few orders with Mozzicato Bakery on 329 Franklin Ave Hartford and all cakes were delicious. However, on June 15 2019 I ordered a birthday cake, 25 servings and vanilla flavor. I was so disappointed. I got even more upset when I spoke with the store manager (Gina). 1- the bottom of the cake was soaked in syrup and fell apart. I am not able to cut into pieces nicely. 2-there is a big piece of baking paper left in between two layers. I guess they baked 2 cakes and stacked them but forgot the take out the baking paper 3-there is one hair found in the cake Below is the answer from the store manager, her name is Gina (I think) 1- that is how we make the cake. 2-no explanation 3-it is not hair it is from the brush it ruined my kid's bd. I had no choice but threw the entire cake in the trash. kids don't eat cake that fell apart and wet. I called the store 2 days later June 17. Gina asked me why I didn't bring the cake back. I told her I threw the cake away but I took some photos. I was on vacation one week after our phone conversation so that I could not be able to send the photos right away but 8 days later and requested a fund refund to the original payment type. Gina replied ' We were expecting this as agreed immediately after our communication by phone a few weeks ago'. She thought 8 days later is 'a few weeks ago'. She offered me a $25 gift certificate but that is not what I want. The store (Gina) does not care about the customer satisfaction especially a returning customer like me . I was really shocked how they handled my dissatisfaction. I would never go back to the store and I told all my families and friends not to.
Too many choices of wonderful breads and pastries. Friendly and patient staff members.
Amazing and fresh pastries and made to order!
Though MP bakery may still yet be a mystery to many right heren in Hartford sitting in dominate display in Little Italy, Franklin Avenue, some of us have known since forever ago what a professionally operated, friendly, and did I forget to announce, best tasting baked desert favorites in the world, Hartford's Mozzicatto DePasquale Italian Bakery is. You need trouble yourself to look any further, heaven in the the form of expertly baked cakes and pies and all the(to die for)confections awaits you. Waiting? Honey the wait is over so get over there and indulge in gulity pleasure personified. Excuse me I got some filled cookies that leave no room for speech. Enjoy!
The best bakery is still the BEST
Awesome pastries and cookies
Mozzicatos. THE ONLY PLACE to go! Very friendly and helpful staff, wonderful cookies, and out of this world cannoli!!! Their strawberry ice and ricotta ice cream is homemade and heavenly!
Great selection of pastries and cookies
Awesome place! I had a delicious cappuccino and a divine cannoli!
I ordered my wedding cake from Mozzicato's. They came highly recommended! My husband and I went in for our cake tasting. The cakes were very good! I have a picture of what I wanted and the women said that's beautiful, absolutely we can do this. I left the picture with them and even on the order form, she wrote "decorate exactly like attached picture" I spent over $20 on ribbons because they said they needed a lot of it and different sizes because that's what the picture showed! They day of our wedding I saw my cake and I wanted to cry, it was horrible! It was as if they just threw the ribbon on and walked away!! The ribbon was all one size, you can see all the seams and the buttercream was smeared all over the ribbon! I actually had one of my guest ask me if they should put the cake in the refrigerator because it looked like it was melting! It was not melting but because of the way the ribbon was placed it appeared to be! My cake pictures were ruined because this Bakery allowed one of their employees to design my cake poorly! How can a highly recommendable bakery allow something so awful happen and think that it's Okay! Well it's not and I will NEVER recommend Mozzicato's to anyone!!!!!!
cannolis are terrible ..
The best pastry shop ever. Great and beautiful wedding cakes.
I agree that the girls who work there are quite rude however I was told this was the place to go for cannoli's and it's true! They were delish! I had vanilla cream and ricotta filled and they were both divine, even the pizza was good! I'll definitely be going back soon
Usually order form Hartford, but this time I called Plainville, lets just say I cancelled my order and they need to discuss with their employees better phone etiquette and customer service....
Excellent I loved this, I accidentally dropped the cake && they fixed it an in fact made it better i really appreciated this 10-25-2018 best service ever
Every birthday we get our cakes from here. I grow up coming to this bakery.
Ignore bad comments. Delicious bakery
Pizza was excellent! Even though I didn't toast it beforehand - the Cafe side has a wonderful lady that works behind the counter was warm and friendly. Highly recommend!
Extraordinary service and incredible pastry, cookies and breads
Best italian cakes and cookies!!!
Delicious! The list of baked goods is expansive. We tried the carrot cake, chocolate mouse cake, chocolate rum balls and all were very tasty. Can't wait to go back and try a new selection. The service was excellent. The young lady behind the counter was cheerful and very knowledgeable about the many selections . They also have a caffe next door serving a limited selection of their baked goods as well as gelato and coffee/espresso beverages. Surprisingly, they even have a full bar. The gentleman behind the counter was welcoming and our lattes were tasty. We will definitely be back!
Chocolate mousse cake is soooooo good
Requested a big tres leche cake for my birthday bash and everyone agreed it was the best
I usually get a cheese cake for coworkers twice a month from here and the last 4 times they have been absoutely wonderful. Today for the Christmas potluck I got another, let me tell you, I did not know a cheese cake could be so dry. The top was burnt and it was absoutely disgusting. I asked for powdered sugar on top and I could've counted the grains of sugar she sprinkled on top. Now I would not have given this 3 stars for this experience because I've had many great experiences here. But, the kicker was, today I was served by a tall blonde that was very disengaged and had a total lack of care or interest in her job. It was surprisingly opposite from the wonderful friendly service I usually receive from the regular shorter brunette in the morning. If this was my 1st time here I would not return. So very disappointed.
Always great!!! Perfect for a nightcap
The north end of Boston could learn alot frim this place as to what real Italian pastries are! WOW DELICIOUSE
We wanted to have some authentic Italian cookies for my daughter's wedding in NC so we placed an order from Mozzicato. After an initial problem with the shipment of the order we received our trays. The presentation was beautiful, reminded me of the cookies trays in the bakeries of Italy, and the cookies were delicious. Thank you to Gina for the outstanding customer service!
Awesome pastries and bread!
I love the personal sizes of the cakes.
I love everything here.i need to visit again soon.
Had a moldy cannoli from this place. That's all I have to say about that.
they did an AMAZING job on my daughter’s cake. going forward, im buying all my cakes from here. oh and grab some cannolis at your own risk... they’re addictive! lol
I am concerned that "Comedians in Cars Getting Coffee" has not been filmed here (yet). Bossa Nova played on the stereo and there was Ricotta Gelato. Also the pizza looked amazing.
If you’re ever in Hartford and you looking for a true Italian pastries this is the spot. Couldn’t be happier with my sweets and the wonderful staff.
Great place for an Italian desserts, capachino and after dinner drinks. The service is excellent.
Friendly staff, great place, great food!
Beautiful cake - really good rich chocolate cake and mouse filling.
Great coffee and pastries!
Great place for coffee and dessert. Atmosphere is friendly. If they are full you will need to wait a while because the staff is small. Remember they sell gelato not icecream.
is not other place like Mozzicato`s alway best cake fresh clean best store in Hartfor
BEST fresh fruit cake in the world! Try one!! Elsa is sweet and a big help when ordering also :) When I know someone is turning 102, or 99 (the last two cakes I ordered from them) and I need a SPECIAL cake, I call them!! EVERYONE raves about these cakes.
Very friendly atmosphere. Great for a quick sweet and a drink
The fruit cake is superb
Great family environment amazing food drinks and you have to enjoy Maria she is so gracious and welcoming. Definitely a place you want to experience
Best place ever! Smells amazing as soon as u walk in! Everything taste so good ..our favorite place
Old world pastries, espresso and gelato.
Advanced Asphalt and the crew love canolis st Mozzicatos Bakery & Pastery in Hartford
BEST ITALIAN BAKERY IN HARTFORD!
Fresh, made to order cannolis we're the best! Raspberry macaroon - yum! Would definitely recommend.
They fruit cakes is to die for in the Italian bread cut up in slices oh my God play pastries from Candy two chocolate the almonds you will find anything and everything there
This definitely is the place for pastries!!! It's got two thumbs up from me!!
I went here first to look for wedding cakes. The staff was distracted, refused to do what I requested (which was rather simple and common) and overall poor customer service. I ended up saving about $500 by going with another bakery and actually got what I wanted. Their pre-made cookie platters are good though.
Best pastry's in the area
The staff there are not friendly but the cakes and the cookies are good.
Great fresh bake foods cofee pastries
It is very busy and deservedly so. All the desserts are delicious the bread is excellent and the staff is friendly and quick.
Get my fruit cake there every month love it
One of the nicest most generous man I have met here in CT. Geno has an awesome bakery with anything and everything to please one of any age. I will be a faithful customer.
THE BEST! No one has better bread, cookies, cakes , cannoli and cake (layered with fruit and Real whipped cream). Don't forget the ice and gelato in the summer. After a dinner out it's nice to stop by the cafe for coffee and desert.
Worst!!!! Ba Bas au rum I ever had, Ever!, The Barker should go back to Naples for a refresher course, they change the flavor with something funky like orange blossom water or something else, ? Save your money and go to Big Y, They get pastry's from Springfield Mass. and are the BEST! The cookies were good, but they don't make them there, they come from Long Island. I bought 4 Ba Bas and threw 3 away, what a waste. Long Time Until they see me again! Next time I'll go to Modern Pastry
Loved it! There was so much variety, I had a very hard time picking just a few items. I wanted to walk out of there with one of everything! Lord help me now! Fellow ricotta lovers---Unite here!
This was my second visit to this bakery. Such a nice selection and will be definitely stop by in near future.
Best Italian bakery in connecticut, bar none.
Mozzicatos is by far the best bakery in CT and as a native New Yorker, I can even say it ranks with some of the best Italian bakeries back home. Cannolis are an obvious must have, and are filled upon order. My favorite treat are the ricotta filled Pasticiotti. Cafe next door is a cozy spot for a good espresso, pastry and conversation with a friend. I miss this place!
I was born right up the street from Mozzicato DePasquale bakery in 1959 on Adelaide St. This post is 2018 and the experience is the same. This food is wonderful and such nostalgia come here. Come as often as you can...the only regret is not coming to visit a place where your childhood memories were born. Happiness is.....
*WEDDING CAKE SHOPPERS BEWARE* It's hard for me to believe that I'm about to write a negative review for Mozzicato's Bakery, but I'm so deeply upset and offended by what has happened to my wedding cake that I feel that I have to forewarn other people. Mozzicato's was my family's favorite bakery for over a decade (ever since we moved to central CT) and not a party went by without my family getting a fruit cake from Mozzicato's. So when I was planning my wedding there was no question as to which cake and from where I will be having for my wedding. Even though I had my special day in RI my parents drove the cake all the way from CT. Just as we were about to cut the cake I remember being super excited about the fruit cake my guests and I were about to share. I even made a little speech about the fact that we're about to have my favorite cake. As we cut the cake I realized that it wasn't what we ordered. In fact, it was a blah-type of cake with plain white filling. A type of cake one can buy in any supermarket if one doesn't care about dessert... Some of my guests tried it out of politeness, but not a single person had more than a few bites. I ended up having to order desserts from the venue we had our wedding at. A few days later I wrote a very nice email to Mozzicato's explaining what have happened and asking for my parents to be reimbursed, which I thought was more than reasonable considering that if I were a Bridezilla I would probably sue the place for ruining the best day of my life. To make long story short: I got a reply a week later asking for my phone number to resolve the issue. I gave them my phone number. Two weeks passed... No phone call. I wrote another email to the attention of the manager stating that this is no way to treat their long time costumers. It's been two more weeks. No response. I have since found another Italian bakery in the area that has a fruit cake that is just as nice (if not better). I would never be back to Mozzicato's and I want to make sure that something like this never happens to another bride. So if you're ordering a wedding cake make sure you order yours elsewhere.
Great food, excellent hot coco, slow service... Takes time to make such great coco...
Just had our wedding cake from here, and it was absolutely amazing. The presentation, service, and taste were above and beyond.
This is a great place to go for a friendly gelato, espresso and sit. Or pick up a dozen cannoli, and assorted cookies and pastry. I loved the place from the first time I was taken there.
My BF and I love going here late night for pastries and a Mango martini. Best staff and pastries around!
We walked in an absolutely nothing was labeled, or priced. The staff asked us what we wanted before we even looked at the cases. They were unenthusiastic and unfriendly. Some of the slices were half the size of what you could get at a grocery store bakery for the same price. Some of the products they have come in frozen. Which makes me sceptical of how much they bake from scratch these days. I know this because my bakery gets the same exact products from the same supplier. But the worst part is their scratch made products aren't even fresh. The buttercream or cheese frosting on my cake slice went bad and the sponge was stale. My mom had a bite and spit it out. She said it felt like rubber. Her pastry was stale and hard to get a fork through.
Always delicious pastry. Long wait which is worth while
Once again another great cake session after UConn men's hockey!
Nothing..Hear every morning and always good
COOKIES!!!! Old school quality for a very fair price. You definitely get what you pay for here.
Fact that this place has been there forever is testament that they must be doing something right. I only go for pastries and cookies, firmly believe they have the best in the area. Wouldn't hurt if they put some labels up front so you don't have to ask what everything is.
Great selection of Italian pastries and baked goods on the bakery side. On the cafè side, great classic espresso drinks and other goodies!
PERFECT.expatriate.CLEAN and very lovely people.
Fine Italian pastries and cakes.
Very disappointed with their 3 leches cake SUPER DRY and when I called to complain, they said "that's how we make the 3 leches" they could've at least refound me part of the money OR make me a new one. Very very disappointed! I don't know how people gave them good reviews! Maybe they're good at making other different types of cake but definitely NOT 3 leches!
yummy bakery products here, neat and clean with lovely staff.
Great bakery. Excellent value.
They are sayings French macroons from Trader Joe's that's funny the art of dessert making is dead in this place lol
Love this place! Excellent food!!
Good service and cakes etc
Best spot for late night cappuccino and pastries in the City.
Stale pastries...snotty service...minimum purchase for credit cards is $20.00. Was much better quality years ago.
Mozzicato's is my favorite bakery, everything is fantastic.
Best pastry shop in the country!
Our favorite fruit cake in Hartford. Delicious.
Very good experience, thed desserts are so good and the courtesy of the employees excellent
Great place to relax. This place is great to spend time with friends and enjoy awesome desserts.
A special treat since my childhood. The best Aranchini, spinach sausage potato bread, pizza squares, pastries cookies and cakes.
It's always a good experience.
Late night Expresso and chocolate mousse cake. The best.
Their cookies and macaroons and stuff are very good but they have lots of knats in their display cases .. I mentioned it several times and they said nothing .. Their cakes and treats sit out for days and weeks at a time .. I got a cheesecake and on the bottom of it i found mold i went two days in a row and realized that they hadnt baked or made anything new everything was still in the same place and order as the day before .. Thats gross . cookies i can understand but cakes and things God knows how long they've sat there if there was mold on the bottom . Im disgusted. Knats in their cake slices and cookies gross .. I dont not recommend you go here
Delicious and always fresh items. My daughter got her chocolate ricotta cake w/chocolate chips cake here and it was wonderful. Fresh bread is the best
Great tried their ice cream
Always sweet ad my wife says....
AWFUL PHONE EDICATE, THEY PUT YOU ON HOLD MANY TIMES, VERY RUDE, HAD TO PLACE MY ORDER ON LINE BECAUSE THE YOUNG UNPROFESSIONAL GIRL THEY LET RUN THE PLACE DOESN'T WANT TO WORK.
They lost my order form and my Cake was not ready when I went to pick it up. Instead of apologizing the staff just told me it’s been busy they had a lot of orders.
Love to get my fruit cake
I always come here. Fresh and tasty cakes
One of the very few "true" Italian bakeries in the state. They make all traditional pastries and specialty products for holidays. You can also go next store and sit down an eat and have coffee. Great staff and food is always excellent. Highly recommended.
I love their fruit cakes. A bit expensive but worth it
Went on a Saturday night at 10 and it was busy! They had an assortment of pastries, cakes and cookies to try. We got the chocolate mousse cake and the fruit cake. Both cakes were pretty good but the actual cake part was a little dry. They also have coffee that you can order as well but we didn't get any. It seemed like they only had two people working so service was a little slow but they were doing their best. Would definitely recommend for a late night treat.
You want to enjoy a piece of Italy during the holidays and throughout the year? Mozzicato DePasquale bakery is the place to go. Cakes, cookies, pastries, freshly filled cannoli, bread and the list goes on... Can't forget the beautiful smile of the servers. If you haven't been there.... You have to go.
My neighbor took me here and we enjoyed the great expresso and amaretto to accompany fresh delectable pastries. To finish it off with a cool mint chocolate chip and vanilla mix gellato. Served by Joe who is very friendly. We returned several times and always received the same hospitality. Then off to buy cookies, bread, pizza, and those special cones. What a memorable place to visit!
Have been going here for more than twenty years now still the best cappuccino around.
Love it. The best pastries!
They didn't have a menu available with prices and the waitress seemed annoyed that we wanted to the know the cost. Service was slow and not friendly at all. She didn't use gloves when touching the food and there was a hair in one of the drinks. The drinks were great and so was the pizza.
The best in Connecticut
By far the best Sicilian pizza you can get! I love this place, wonderful pastries, cookies, gelato in the summer. I buy my loaves of bread here. Way better than the grocery stores.