Here you have all the reviews of real people who purchased the services and products of Bruegger\'s Bagels (Bakery) near to the state of Colorado.
Currently this business has a score of 3.6 over 5 and the score has been calculated on 164 reviews.
You must have seen that its rating is very good, and it is founded on a large number of reviews, so we can say that the rating is quite faithful. If many people have bothered to value when they are happy with the service, it works.
As you know, we do not usually bother to give opinions when these are positive and we usually do it only if we have had a problem or issue...
This Bakery belongs to the category of Bagel shop.
I walked in to order my breakfast sandwich, first time I had been to Brueggers in a while. Ordered my sandwich and this women started to make the sandwich. I kid you not, this women coughed into her hand and continued to make my sandwich. I received my sandwich paid for it and threw the sandwich away, then I promised myself to write a review of Brueggers Bagel Sandwich bakery.
Very fresh and amazing bagels as usual. I wish I got a dozen instead of half. Also I got cream cheese.
Expert service by Brian! I called within 30 minutes of their closing as I was driving from Des Moines for Chicago. We enjoy Bruegger's Bagels but there isn't a Bruegger's in the entire state of Illinois so I wanted to bring a treat home to share with my wife. Brian set aside an order of Everything bagels and stayed open a few minutes after closing waiting for me. That's customer service and I really appreciate Brian for making it happen. I wish there was a Bruegger's Bagels near us...with Brian! Thanks again, Brian.
Um. It's food. You know, edible? But that's about all the positive things you can say about this place.
Not impressed. Expensive. It's bagels come on! Also the bagels were burnt and the cream cheese was bland. We did have a nice gal wait on us, so for that I put another star.
Good bagels, but get there early--always out of breakfast type bages before noon.
What a great location. Very clean, basically had order in seconds.
The best! Salmon sandwich is amazing.
Another location in Denver we're the staff must be super high. I was in line and had to tell the lady my bagel type 3 times, and even after that, she came to our table and asked me again what bagel type I wanted. I guess I'm glad she reconfirmed it other than... Guessing?.. not sure if that's a good thing or not. The food was very underwhelming. We ordered their bagel sandwiches that they make and they were so bone dry and plain, we ended up just throwing them out after a couple bites then walked to Starbucks.
Such a great little bagel store! All day breakfast sandwiches, delicious lunch sandwiches, awesome coffee, and a ton of customization with each sandwich; wish this place was up north in PA! Service was fast, and the waitstaff were super friendly; if I'm back in Arlington, I'll definitely be tempted to return.
I love their bagels. The staff is nice and the service is fast.
One of the best bagel shops in Arlington. Service is fast, efficient, and friendly. Most important, the bagels are delicious.
Clean restaurant. Lots of choices. Great tasting food. Prices are in line with similar restaurants.
The staff does not care about the customers, I ask the lady to make a sandwich for me and showed her the picture of the sandwich that I wanted .. she put no effort on making it good. She grabbed a bagel put cheese , lettuce and Turkey and squished it and gave it to me. My husband was in line waiting and she ignored him until I told that he was waiting for her because he was also going to ordered. The same problem with his sandwich made no effort on making it. This place needs better employees and try to make the food how it actually looks in the pictures . I would not recommend this place to anybody I know.
Yummy bagels.
Awesome.
These are the best bagels in town my ghhisel
Burgers has gone down hill all the employees suck at making simple sandwiches they never have it together and there turn over rate is insane. I Remember brugers being great now they are nothing but a mature bagel shop with dry bagels and bad staff.
I love all the fresh bagel and cream cheese choices!! Maybe sandwiches of a different kind!
Slow service during the times I was there from 12:45-1:30pm They also don’t brew fresh coffee when it’s finished. The bagels are still awesome, though. I just wish the service was better, this makes me not want to come to this Bruegger’s.
Good bagels, Okay coffee
Great service, great food!!
I fell in love with this place amazing food
Delicious bagels and an extremely friendly staff!
Great food and coffee. Thanks
Very friendly staff quick service
Never coming to this store again. 9:45am and it took 10 minuets for them to help us when they weren't even busy at all. They were just standing around! Our food was sitting on the counter done before they realized it and had to bag it up AFTER I paid. Not to mention, the MANAGER came out to help THEIR friend who was BEHIND my friend who came with me to order something too. They finally got to said friends order and didn't even bag it. Just slid it across the counter to her. Worst customer experience.
Great quality of bagels and soups
Nice place. Delicious food. Good coffee.
Great atmosphere.
Standard brueggers
Excellent bagels. Expect a wait at peak hours.
Love their bagels.
Great service!!... they were swamped and still kept it together. Bagels?... PERFECT as always!!
Great bagels. Service sucked. Place was dirty.
First time at the shop. I felt hurried and the help was not friendly, almost rude. If you know what you want, I am sure it's easier. Bagel was a bagel. Good.
Great service
Heaven for my taste buds.
Very inconsistent. Went there 2 mornings in a row(my mistake). The first morning, the guy working just looked at me with a blank stare and had a miserable attitude. Although he had a terrible attitude, that bagel was good. The 2nd day, a nice lady greets me and I proceed to place the exact same order I had placed the day before. The only difference is that the bagel sandwich sucked. There were 2 less strips of bacon on it than the day before and the cheese was not melted(which I had pointed out to her as she was making it and she assured me that they put the cheese on after the bagel is toasted...makes no sense). Finally, the exact same sandwich I ordered 2 days in a row, cost 2 different prices. I am sure they have some sort of company standard in regards on how they make bagels... and how they ring things up...one would think.
Great experience! Store was very clean, the employees were really fast and friendly! Highly recommend this location!!!
Bassfarm is a pretty cool sode. The food is expensive af dough
The employees are incredibly rude.
Umm I'll have a sesame bagel toasted w/ plain schmear and a venti coffee, 1 cream no sugar.... To go. Thanks.
Yummy bagels. Great sandwiches! Not a great parking lot.
Western on everything is all you need in life
Good food and service.
nom nom nommy
The staff is great and the bagels are fresh.
Awesome
Tried to go there to pick up a dozen bagels (unsliced) thrown in a bag thirty minutes before closing time and employees had already locked the doors.
Food was great but my order wasn't made right
Great bagels. There nice and chewy. Enjoyed the salmon sandwich.
Corporate and expensive
I used to love this place but a few bad experiences took place and now I avoid the chain altogether.
Absolutely the best bagels in town
You need a better system. If your system is to ask your customer what they have so you can charge them, charge them for what the customer tells you they have. When you ask me what I got and I answer that I have a bagel, charging me for bagel plus cream cheese is not what I said, so why do you ask? It is really, really simple work, but I am overcharged everytime I come here. Work it out. On the plus side, best everything bagel around.
I love going to brueggers on a saturday or sunday morning. The line moves quickly and stuff is usually very fresh. If you have never gotten it, get the jalepeno cream cheese. It is yum yum.
Excellent!! I was so surprised. Alot more than the typical bagel and cream cheese joint that I thought it was gonna be!
The best place ❤
Pumpernickel bagels are delicious. Good service and affordable prices. Clean and usually not too busy. Great spot for breakfast.
My wife went in to order a few sandwiches, and was greeted with "eggs take 2 to 3 minutes". She said that's fine and started her order. The guy turned around and started cooking the eggs without saying anything, and my wife wasn't done ordering. After a couple minutes she asked if she could still order, and he said "I'm cooking the eggs for you!" So everyone could hear. The manager didn't even say anything to him, so my wife, embarrassed, walked out. I wish I would have been there.
Amazing and the manager knows his regulars!
These bagels are great! The customer service is quick and ready to help. Try their jalapeno bagel with sausage, egg and and cheese!! Yummmmm!
Great bagels
I will just give 1 star because is the only option I have...place is always crowded not enough employees to help the demand of costumers. A guy wasted tame asking to other new employee if he know how to do stuff , something it should be done prior they open the store not when I was in the line waiting. “Manager” extremely rude. A blonde lady with tattoos on her right arm yelling to costumers to move to check out. Disgusting! I will not come here again. If someone read this. You shouldn’t come either! Horribly experience!
No better bagels in Omaha.
Not New York but not bad
Doing carbs right!
Tasty smoked salmon bagel. my favorite
Always excellent food and service!
I love this place, wish it was open longer hours.
Great breakfast bagel sandwich & coffee! I was impressed.
great bagels
Great for quick bite on the go!
Pretty good bagel sandwiches and decently fast service. Try the Westerner, it was quite good!
I love Brueggers and was so excited to eat here until our experience Sunday. I wanted a plain bagel with veggie cream cheese and salmon on top, instead since they were out of plain bagels (?) I ordered a sun-dried tomato bagel instead, but they gave me a salmon bagel, which is just plain cream cheese and I cannot stand capers that was included on it, but that wasnt even the worst part, before chomping into it, i found a dead FLY!!!!!!!!!!!!!!!! I will never eat here again. Sorry, one fly does it for me along with not getting what I ordered.
Food is good just over priced
Fast, good quality place to grab a taste lunch!
Absolutely fantastic food, Love this place.
Not bad. A bit pricey for the breakfast sandwiches. The skin on my bagel was not very well developed. They say "classic NY" style, but it doesn't seem like they boil the bagels. Maybe I just got a dud. I'll probably give it a second shot, but I'll just get a bagel instead of a whole sandwich.
Love the bagel breakfast sandwiches.
Bestest pumpernickel bagel around!!!
The cheap folks at corporate have decided to sub out the real sausage for fake sausage to make a few extra bucks so cannot recommend breakfast sandwiches. The service here is good, fast and they are not stingy with the cream cheese like in other places which I avoid.
The company I work for moved into the building across the street, making this the most convenient bagel shop by a long shot. I used to go to this location a couple times a week, but now it's more like a couple times a month. The only reason I go here at all anymore is because it's right across the street and some mornings I'm pressed for time and really craving a bagel with the olive pimento cream cheese that is hard to find anywhere else. My order is so incredibly simple. Bagel with cream cheese. My expectations are that I will receive a bagel with enough cream cheese to cover both sides of my bagel. Very rarely do I get a bagel with enough cream cheese to cover a single side of my bagel. I have complained on numerous occasions. I have been confronted with multiple different excuses but the results are still the same. Thinking that my expectations on the amount of cream cheese I should receive are a little too high, I began ordering extra cream cheese thinking this would get me the results I expect and receive from other bagel shops (i.e. dunkin donuts, manhattan bagel, or the countless deli shops that serve bagels all in the ballston area as well). Nope. It doesn't matter if I order extra cream cheese or regular amount they apparently only know how to give you a pathetic amount of cream cheese. There is NO consistency at this location. Sometimes they will make me a new bagel, others time they give me a small tub of cream cheese to put on myself. I'm now paying over $4 to get a bagel that is far below my expectations, to have to spread cold cream cheese on a warm bagel with warm cream cheese already on it. Have you ever tried spreading cold cream cheese on a warm bagel with warm cream cheese on it? It's impossible. So, this convenient bagel shop is not so convenient for me anymore. I should note that on the occasion that my husband comes with me to get breakfast his breakfast sandwich (the kind with meat, egg and cheese) is always great. BUT, if you're looking for a good bagel with cream cheese I would walk down the street to one of the many other shops in the area that serves bagels with cream cheese just like I will be doing from now on.
Fast and fresh food for a delicious meal
Very friendly and efficient staff
NOT BAD. Not bad at all.
Good bagels, swift polite service. Kinda annoying that meatless sandwiches are the same price as ones with meat
Probably my favorite breakfast spot. People are polite, food is good. It can be a bit pricey but it's worth it.
Love the many sandwich bagel options and the soup and location!
I couldn't tell you how it tasted. Main reason the line was way too long. So I wait and wait and wait for my bagel. I get to the front and they tell me they are out of my bagel. And it will be 15 minutes more before they have more... They have a I don't care attitude about there guests.
One of my favorite places to stop! I wish Bruegger's would come back to Chicagoland!
Very friendly and they have the best jalapeno and cheese topped bagels
I attempted to call ahead and order so I could pick quicker and go. I was placed on hold for ten minutes, finally i ended up just driving to the store. I was then told to wait to order as it was taking the three employees everything they had to make one bagel for the one customer they previously had. I didn’t realize so much science went into making a bagel and that few number of customers could cripple a business’s operation.
Great bagels, long lines
Best bagel on Earth!
Bagels lasted 3 days. They're soooooo yummy! Better than price chopper bagels.
Everytime i go into this place the staff is FIGHTING with each other, or swearing loud and talking about their personal problems in front of everyone, always bad faces,like they don't want to work there,especially the tall skinny one,think she's the manager very very bad feelings and emotional stuff going on,very disorganized, if they hate their job so much,quit,,there are other people who need a job and would act appropriate in their workplace. It's kind of scary when you walk in.Too bad,foods good,bagel places are becoming scarce..But just horrible staff.
Hasn't changed much in 20 years. Still good Bagels the old-fashioned way.
Sausage egg and cheese on Asiago parmesan bagel is amazing.they perfectly pepper their eggs
Poorly trained or unmotivated staff
The bagels aren't special and they often skimp on the cream cheese/toppings, but it'll fix your bagel cravings.
They messed up my Asiago bagel
I have yet to have poorly made bagel's here. Food is great. Staff is friendly and helpful. This Bruegger's Bagel's does it's namesake justice.
Good food but there can be a wait at times.
I thought that it was great. They had great bagels and cream cheese, but the only problem i had was that one of the servers was very rude to us, she would complain every time we asked for something. But other than that, everything was great
Quick service, coffee isn't anything to brag about and the breakfast sandwiches aren't too great. My recommendation would be to just get a bagel and shmear
Bagels are so good here
Bright, clean and friendly. Wide variety of bagels and sandwiches. Not as much variety of coffee/tea drinks as a coffee shop.
Usually fast service and a great selection of bagels. Always fresh!
Doesn't offer much beyond ordinary coffee and bagels / bagel sandwiches. Helpful staff. Easy in and out. Quality is just ok. Recommend if in the area and need a quick bite but don't expect those socks to get blown off. ;)
Veey good breakfast
Love their bagels, service is always on point. The store always looks clean.
Yum yum in my tum tum
Better than D and D
Great service and food. Wish they were open til 9pm...
Dirty and short staffed
I like the bagels but this shop smells like rancid milk so strong. Kinda has me worried about the quality. Hopefully I don't get sick.
For me i like the bagels at bruggers but at this location the service was slow even their were no one to order but me and my husband, the employees who work on the stations didn’t know what to do ! They seem untrained very well!
I love the bagels, but have 2 major complaints: Brueggers has discontinued tgeir loyalty rewards, and the new ordering process means you can't even see what bagels they have while standing at the register to order.
Awesome
Love the shop
Used to be a guy here who recognized the flag on my cap and thanked me for my service - then they hired a disabled vet and he worked there for maybe a month.. saw him begging outside Safeway a week ago The bagels are okay.. it completely depends on who's making your food and weather that have a minimal amount of pride. The coffee is pretty decent
(Translated by Google) Come on (Original) Yuk
Grate food good people good service very clean.
Decent food, bad service.
I always try to get a bagel if I drive by here.
Very good food
Ordered a bacon egg and cheese bagel sandwich and bagel itself was fine but the egg and bacon came out of a literal drawer and were really gross. Service was also veryy slow and they messed up everyone in front of me’s orders. Probably won’t go back.
The best bagel place outside of New York. This location is clean and quick
Only 3 bagels - - all fruit flavored - - in the place at 9:30 this morning. I would give it a no star review if possible. No stars for no Bagels. #Bagelfail #nobreakfasttoday
I came in yesterday and I must say The lady Dasha had no interest of being there. I walked in and we looked at each other for about 5 sec before she said "I'm ready". I knew from that point she was not making mines. Her lack of energy was so poor she dropped the lady bagel on the floor, no apologies, no care. I usually walk in with smiling and friendly faces.
food is excellent, friendly staff
I work near this bruegger's bagels and I give it a try a couple times a year and it's always so slow to do simple things the service is horrible and the people seem dirty and could care less about anything. they only have one speed...super slow and they don't care if there's 10 people in line they're not going to hurry They seem to be generally confused about everything. Either very high or just don't care to listen to your order.
Good sandwiches on bagels available here. Always quiet and friendly staff.
Very polite staff, and very quick to serve. I tried the "fan favorite" Sriracha Honey Sunrise, and I was a little disappointed. The sandwich wasn't spicy at all (the cream cheese is 80% honey flavor, a little too sweet in my opinion), and I was a silly nerd and chose an asiago /parmesan/ bagel without realizing
Best salmon bagel. Bagels are great but cream cheese is not to my taste.
This location is just okay. I normally love their bagels, but the staff here is not the most friendly or helpful. They tend to run out of bagels very early in the morning, consistently. I've given them quite a few tries but prefer other bagel shops to this one even if I have to go a little further out of my way.
Actually.. should have 5 stars.. BUT... product is excellent. I am used to a friendlier staff. They are adequate, but hardly welcoming...needs work on customer service skills... it's management's job to teach this...If, unfortunately, the staff lacks it.
The best bagels ever. I can't say that enough. I do not live near Bruegger's, but when I am in the area, I go out of my way to find a reason to come here. If you have never had their bagels, you must stop by and try one. You won't be sorry.
I confused the heck out of the person checking me out and they undercharged me so I feel like the best way to repay you is with 5 stars. The bagels are pretty bomb too though parking can be a PITA.
Great soup a little pricy.
Ok bagels. Need to ask if you want toasted.
Great service. Very good sandwich.
Fast and friendly! My sandwich is always perfect:)
After being in Need of 4 shots of Expresso coffee I have gone back and the Coffee was wonderful and I went back to the Wonderful Young Lady that made my Coffee with a $5.00 Bill and I did thank her for her wonderful kindness and Service and I did not know that they have Salads now and I went today for a wonderful and Special Salad!! For the Same Salad at the Salad Restaurant at the Mall in Troy it was 24 Dollars Because they do charge for the Chicken!! I am on a Special Diet Being a Diabetic and the Salad And the Coffee is Wonderful and Every one there is so Wonderful And Kind. They must have New Workers!! They are all so nice and kind to the Elderly Like Myself!! James Staley Bloomfield Hills Michigan
Awesome people working there!
Amazingly friendly staff!
We really enjoyed our lunch at Bruegger’s Bagels. The staff were friendly and helpful. The bagel was very fresh on my Turkey Bagel Sandwich. The Chicken Spaetzle soup was tasty and hearty. My wife enjoyed her Cheese Sandwich and chips. We recommend this shop for a fulfilling quick lunch.
Close to my home. Bagels are tasty, but watch for hair on your bagel, workers do not wear hairnets.
I always used to get brueggers bagels as a kid and they're still just as good as I remember!
General manager made fun of an employee In front of me and the bagels were under cooked
Close to downtown, great tasting bagels and variety. Free wifi!
Friendly staff that takes the time to get you exactly what you want
Bagels were real tough
Excellent bagels - best in Brattleboro. Service was slow this morning due to large office orders. Coffee is the best as well.
I love it
Always fresh. I went alone and read the paper and relaxed in there lobby. Nice, cozy dining.
Mmmm Bruegger's. Gotta love them. Try their Western sandwhich on a rosemary olive oil bagel *fire emoji*
The bacon tasted weird and the employee who helped me looked psychotic, but the bagel was good, maybe a little small, but good.
These are as close to ny bagels we have ever found since moving here 26 years ago. Love the staff and the service!
Everyone must be tired today, they are all grouchy
Good selection, nice staff and fast service.
I wish the cream cheese equalled the quality of their bagels. Great 'real bagels! Weak thin cream cheese - usually squeezes out and falls on my clothing. I don't have that problem at Panera (but their bagels are not as good).
Good coffee and food,bit pricey and the place could definitely be cleaner... An it would help if they would get the order right considering you pay like $7-8 for a good sandwich
Staff are very friendly one guy makes me laugh every morning he Makes me smile lady was very friendly everyone greets me with a smile
Not all Brugger's franchises are good, but, this is one of the good ones. (The one they used to have in West Des Moines was slightly better.) I visit it when I visit my kids. I was born in Manhattan and also lived in NJ, Bronx, and Brooklyn. The closest I can get where I live now is Panera, but it's not a real bagel. I order bagels by mail from NY, Boston or Toronto. They're not as fresh but at least they're bagels. Too bad Brugger's doesn't ship.
not bad food
Recommend coming here for breakfast
Very convenient for a quick stop or break.
Always great food
They run this location very well. The food is fine and you know what you are getting every time, but the staff is very friendly and do a great job.
Very fast service and a very tasty bagel place.
Date of Visit: 8/18/19 - Underwhelming experience. Dirty tables. Waited so long to "check out" at the register that our food was cold. Bathroom door difficult to lock - it appeared to lock but it wasn't, as I was walked in on. Won't be back to this location anytime soon.
Awesome variety of bagels.
good service...good bagels but not NY style. Chewy as if they don't sift the flour. More expensive than NY.
I thoroughly enjoy this Breugger's Bagels location. The staff is friendly, the food is well prepared, and tasty. The staff was running a little slow this morning, but that took very little away from the service. I will continue coming to this Bruegger's.
Staff always very nice know my order I have been going to southown burgers for along time . Store is well stocked and clean.
Great thing about them is that they're open early and are one of the few in the three block radius that I can quickly pick something up and be on my way on a Saturday or Sunday mornign golf tee time. Food is nothing special though.
Great bagels. Gotta change up breakfast once in a while and get a breakfast bagel.
Very friendly staff.
Great sandwiches and soups!
Great place for a good sandwich! I wanted a basic coffee but wasn't feeling Starbucks and figured they'd have it here. Turns out they also have the best bagels I've tried! They were not dense and didn't overpower the sandwich, which is what made me a true fan. Also, they had 6 different brews of coffee to choose from! Of course, the best part was the entire crew was friendly and kind to each and every customer I saw them interact with while I ate. Highly recommend!
I stopped by for the first time today and the service was excellent. Bagels were fresh from the oven and delicious. Will be returning in the future!
5 dollars for a bagel and a coffee, sure thing money isn't real anyway!!
Love the salmon bagel!
Not clean
I love the pastrami and egg bagel
I really love this place, I'm always there for lunch and they have great service. Their food is amazing! It's a really trendy and clean place to eat, I really enjoy eating here, everything about this place is amazing!
Rosemary....ummm
Fresh bagels and multiple flavor to pick from
Great service, average bagels, breakfast sandwiches are a little uninspiring.
Love the Salmon bagel sandwich with jalapeno cream cheese.
The most authentic smoked salmon bagel in town! They don't skimp on the capers!
Good bagels
They do a very nice job with service and food.
Bruegger’s is my go-to when I crave coffee and a breakfast bagel and don’t feel too adventurous (sausage egg & cheese on jalapeño cheddar
Not the best costumer service. I said how are you? They didn't answer. Bagels are good, but I like more einstein bagels, more variety and flavors!!
Great people, tasty coffee, fresh bagels.
Great bagels, and the place looks so much better after the renovation.
Shameful. Save yourself the money and go elsewhere. The service was terrible and slow. They messed up my order even though I was standing at the counter and tried to correct them.
Best kept secret. While you go to Panera and Star$$$$$, BB is a Diamond in the rough. For the Vegetarian and Pescotarian the menu favors you. I like the fact of seeing the bagels cooked on your way to the order area. As long as BB is in buisness, ill be a customer.
Friendly staff, quick service, great food
Nice bagels. Having the salmon and the pastrami is a must
Good food great customer service. Always had good experience here. Manager even recognize me as a regular today.
so good
Best food I've had in a long time
Service is terrible but the bagels are awesome.
Отличные сэндвичи и супы. Персонал норм.
Very friendly. Sweet stuff.
A rather large brueggers with friendly staff
Best Bagel I have ever had in my life!
Used to go here everyday, they have quit answering the phone, they either over cook or undercook the food, the oven is offense broken, they only staff one person, who refuses to get help, so plan for 30 minute to get a bagel....it's really disappointing but I will not be back
Good food!
Best bagel s both of NYC
Love the food and coffee. My hands down favorite place to sit down and relax w a coffee and do nothing for awhile. The music they play is amazing! Love the people who work there. If I'm gone for a month they remember what i want better than I do!! Lovely place to take a break
Literally didn't have a single option from their online menu in the actual shop. Need to get their stuff together.
It's Friday 02/10/17 and it says they open at 530a and i went there and waited from 530-540 and they were not open, I called and they said closed. They need to update their hours as to not disappoint people. Annoyed.
I really like the vibe here, great service, excellent tasting bagels and also coffee. Would visit again.
Fullfilled my lunch desires
Delicious! Super friendly staff and a fun viewing window.
The food here was awesome and I appreciate that they had a high chair for my daughter however there is no changing tables in the bathroom that is why it's only getting 3 stars from me.
excellient breakfast sandwiches. Coffee is "okay". Comes from a bag, not fresh ground.
Not sure why the guy that helped us was so rude and condescending, I ordered a pretty standard begel. B.Y.O bacon sausage egg, add cheese. For some reason he wanted to charge me for double meat, like the extra money would end up in his pocket or something And after I paid, he continued to stare me down like I was supposed to be intimidated by his small frame and visor.
I love going in there. The manager cracks me up. I've been sick the last 2 months. He asked me where I've been. Made me feel special. Thanks guys. You're all nice there.
Bagels shrunk! Much smaller then usual. Watch out of mistakes when ordering more then one!
It's cozy & the staff is very friendly!!! GREAT CUSTOMER SERVICE!!!
Great bagels, horrible coffee
Friendly staff good nova lox (smoked salmon) excellent alternative to Einstein Brothers
This place has fixed its wifi and continues to have tasty sandwiches and fast service. Clean and comfortable too.
I went on my last day in Denver and met Sam. She totally deserves employee of the year! She had so many awesome recommendations and left me in a better mood walking out of the store than when I came in. She also made the best salmon bagel I've ever had! Thank you Sam!
Love this place lots of coffee and great food stuffs
Delicious, quick and served with a friendly attitude. Nice selection of fresh bagels.
Get the Western breakfast sandwich with 2 eggs on their cheesy hash brown bagel and you won’t be disappointed!
Food is good and not the problem. My issue was the rudeness and slowness of the staff. 3 people working and I was second in line, but didn't get out of there for 20 minutes. The woman worker was just standing around, doing nothing most of the time.
Always great tasting food, sometimes service is slower than preferred but service is always polite and friendly.
Great bagels with lots of choices. Service could be suboptimal sometimes but if you are patient they are responsive to constructive feedback.
Went in on a Wednesday for their 5.99/ baker's dozen bagel deal. I got my bagels quickly and had an overall good experience.
Very friendly, personable staff, even really early in the morning!
I love their bagels. And they have a fire roated tomato soup it's so good. Funny thing is I absolutely HATE tomato soup but LOVE their fire roasted tomato soup
Friendly fast staff. Good bagels.
A quick place to get a delicious bagel sandwich.
Good bagel sandwiches with fast service. I stop here on my way to work and I'm usually in and out in under 5 minutes. My personal favorite is the pastrami, egg, and swiss on an asiago bagel.
Wouldn't recommend employment. Workers are full of drama, creates unpleasant work environment. Poor chain of Managers including District & beyond. Failed to file incident reports for injured employees to avoid "getting in trouble". Alot of shortcuts being made to produce product including boiling bagels in soup warmers when kettle is broke down . means the bagels aren't at correct temp to bake. Not following proper slack time for dough meaning its not ready to boil let alone bake but theyre still serving these bagels to customers . Theyve also knowingly and irresponsibly served expired cream cheese to guests .
Staff members are really really nice. Made my morning. But this is a line-order restaurant, so 3 stars for the food.
Great afternoon bagel. We had to stop to recharge the Tesla. Excellent chai latte as well. Also good blueberry scones.
Loved it..!! Very warm staff and some really tasty bagels !!
Everyone here is great. Hard workers at 8 am on a Sunday. I used to be hungover at this time. Ahhh older and wiser. Emma was super awesome. She remade my bagel 2times to get it to my NYC standards. She's a saint..and cute so I didn't mind waiting.
Sucky. Not prepared. No eggs ready, no iced coffee ready, not enough people working. Layout of the store is not set up to handle a long line, either.
Been my fave bagel shop for years.
Sandwich was good but they need to put up a no smoking sign for their outdoor seating.
Awesome bagel sandwiches
Love their bagels. Always stop there on way in to relatives in area. Fast in and out. Great assortment. Always fresh.
Good wifi, pleasant staff, unlimited coffee, and tasty bagels what's not to like.
This location is not good. No Bagels didnt know when they would have any. Very bad place.
I would like to recommend this place to everyone, the prices are reasonable and the food was great, the restaurant is clean and staff friendly, I see families, couples and singles meet here, I had a Bagel with cream cheese and COFFEE, YOU CAN GET SANDWICHES, SOUPS AND BAGELS WITH CREAM CHEESE, SALADS, POP AND ICED TEA WITH DIFFERENT COFFEE DRINKS, THERE WAS NO WAITING, BUT USUALLY 10 MINUTES TO 15 MINUTES.
Really good bagel, kind of a long wait.
Consistent with other bruegger's. Layout inside is relaxing`
Food options are good, but that was overshadowed by the fact that lines don't move fast here. Went here on a relatively quiet morning and employees were very good at looking busy without doing much work. They spent less time talking to customers and more time gossiping about other people. Very unprofessional.
Bad cream cheese, and they were out of soup and would not make more. Bagel bread is alright. Not coming here again.
Lovely shop. Good bagels and coffee
Owners don't know how to staff. 2 people working the morning shift. Took 45+ min to get a bagel and coffee.
Pretty good.
Pretty decent. I'm from new york so its hard to beat bagels from back east. I'm still searching!
The team at Brueggers had some new staff today. They were excited, engaged and upbeat. Made a good breakfast sandwich as well. Seemed like they may have been folks home over break from college.
Always an enjoyable and pleasant experience
Bagels are good. But stop serving high price snapple beverages.
Great breakfast sandwich place
had to specifically get bakers dozen to bring back to houston with their excellent cream cheese mixes.
Long wait time,rude customer service, and got my order completely wrong.
Awesome bagel
Bagels are fresh daily everything is just great
The food is good, but the service has been steadily going downhill.
This place has very good bagels IF you can get them. They never have their bagels in stock (not just one or two flavors, we are talking about over half). This has occurred every time I have been here (I have been here during slow times and “rush” times, most recently on a Tuesday around 8). They never seem to have enough people working, and the few they do have usually have personal conversations going on. It seems their employees never seem to feel any sense of urgency when it comes to helping their customers. Had 3 people walk out in front of me due to the line not moving and no bagel choices. Very sad because their food is good but not worth the wait only to not get what you truly wanted in the first place.
Great service! Stopped by here for brunch. I ordered the BLT bagel sandwich and an iced chia tea. The sandwich was not prepared evenly as all the bacon was placed in the center and the tomato was falling off the side, otherwise it tasted great! The chia tea was also delicious! I'll stop by here again sometime, but just maybe not for a sandwich.
Love their bagels and breakfast
Awesome bagels, nice atmosphere
Super friendly staff with quick service and rear food for the speed of service.
Guy at counter absolutely miserable and has attitude. Luckily the nice lady behind the counter saved the day. Food is so so, pricey smoothies that are avg at best.
The management and staff is amazing! Clean, friendly and the best bagels.
Just yum
These are western New York style bagels, not NYC style. Coffee is bland.
Great bagels!
OMG I love their bagels jalapeno jalapeno cheddar definitely a must if you're near one
The location in Lakewood is on my way to take my son to school. We try to stop by 2 to 3 times a week, however at least once a week they are out of what I consider to be staples fora bagel place. They have been out of plain bagels, plain cream cheese, bread, bacon for sandwiches, etc. I am so frustrated with this location I don't know what to do anymore. How can a bagel placebe out of plain bagels? And plain cream cheese? I don't get it! They need new management! Someone who knows how to order!
I really miss the bagels I used to get in NYC. Bruegger's comes VERY close to the taste of a New York bagel. The selection of bagels they make is amazing (20 different types, I think) and if you get there early enough, you'll be able to pick from the freshest of fresh, as all of their bagels are made on the premises. My absolute favorite is the jalapeño cheddar. They have plenty of spreads to choose from, as well as sandwiches, soups, and other goodies. I order a dozen bagels from here at least once every month.
Service was fast and friendly! Hadn't been in for a while. Yum! Great to be back!
Good enough bagels but not the best customer service. Even if the staff pretended to be glad to take your order, it would be an improvement. The avocado bagel toast is ridiculous - barely a smudge of avocado.
Great breakfast food. All bagels taste amazing
Bruegers is always good! This time I had the Apple salad which was delicious. But their bagel sandwiches can't be beat!
I should have never left New York
Bruegger's bagels are great! Love the choices of cream cheese flavours! The customer service at this location is great. My only complaints would be that parking can be difficult and they don't have enough onion bagels ;-)
great blueberry bagels! they were out of the bagel i wanted at one location, and so we had to drive to another. they gave us 2 free bagels because we had to drive to another location. so nice. great customer service! ❤️
I had been enough of a regular that they recognized me and knew my order. Last time I was there was a few weeks ago. I got a chocolate milk that was sour, was ONE WEEK past the expiration date. I walked up to the open cooler where I had grabbed the bad milk and grabbed another. It was out of date too. There were five or six out of date! Inexcusable! I handed them to an employee who had been too busy playing on their phone in a quiet time to do their job and protect the rep of the restaurant and the health of their (now former) customer. Ultimately I found a milk that that was fresh and i went back and finished my meal. No visit from manager, no apology from kid with phone. Then I remembered I had had a contentious conversation with a manager here years before about the temp of that very cooler not being cold enough. They eventually got that fixed. I am disappointed, I wanted to like the place; it was convenient on the way to work. But it's over. No third chance for this place.
Food was excellent, workers were very friendly
Very good customer service. The Hot Chocolate is really good.
TOO EXPENSIVE! 15.00 for sandwich, chips, drink and cookie....
Best bagels! Their sandwiches make for a great hot quick breakfast. No need for McDonald's or other mega chain when you can get fast real food at Bruegger's
Great bagels and coffee. The staff was a bit stressed out this morning as they had just gotten done with a huge queue. But it's a good place overall for a quick and filling breakfast.
Try the Blueberry Bagle
Always get the everything bagels here. Best bagels outside of new york.
The men's restroom is a little dingy and the lighting in the dining area is a little stark but the staff is friendly and efficient and the food prep area is kept spotless.
Great bagel sandwichs
Food is great but the employees move SO SLOW it's frustrating also parking is not great
This place is absolutely disgraceful lately. Employees committing serious health code violations. Just witnessed an employee handle cash and then walk over and make someone's sandwich without washing hands or wearing gloves. Do not risk food poisoning! This place is filthy and is going to get somebody very sick.
Delicious fresh bagels. I had the everything with jalapeno cream cheese. Super good tasted like a jalapeno popper bagel.
Fun and helpful staff giving recommendations and excellent service. The recommended sun-dried tomato with eggs and sausage was a hit.
Not impressed. Bagel was hard as a rock and chicken salad not yummy at all.
Traditional bagels, water-boiled and then baked. The pumpernickel is delightful and flavorful.
Great bagels and a good price for breakfast sandwiches. Definitely recommend this place, however for a tourist town, this is not on the must see restaurants when traveling through.
I just have to share a scene I witnessed today at this location. Some friends from out of town were meeting us here for breakfast with their two little boys. The manager (I didn't catch his name but he looked a little like Rick Bayless) went out of his way to make it a special day for the two boys. He gave them free cookies (with parental consent) and even made a special batch of bagels to show them the process -- explaining each step and making it entertaining. I didn't think things like this still happened -- especially at franchised establishments like this one. If you're reading this Mr. Manager, this display was the textbook definition of exemplary customer service -- thank you!
Great bagels and friendly staff
Love the sandwiches!
The new manager they hired excellent customer
Good bagels but their kettle breaks down often causing limited selection as they have to pull supplies from another location.
Wow, I was very surprised by the respectful, attentive, and considerate service here, from everyone. I've gotten so used to the dismal treatment in this area from unhappy and angry workers, that the difference was immediately apparent. I thank them for this--it made my morning. This is in stark contrast to their next-door neighbor, where the service is incompetent, rude, and even hostile at times. And that seems to be the norm for most businesses here (residents too, but that's the place).
Great Bagelry, great breakfast
The best beagle
Love this place . Get breakfast there often and they are always pleasant and food is consistently good.
Great bagels!
Didn't have many bagels available at 6:15am. That was a real bummer.
They are alright, not as good as Einsteins
Friendly staff. Good indoor and outdoor seating.
Deelish! As a native Chicagoan, I appreciate this high quality bagel shop!
Good food, good coffee, good staff.☕
The iced coffee tasted like they substituted coffee for ground up tree bark Bagels were good though
Brueggers is one of my favorite spots no matter where I am, except this one. I have not had a bad experience with Brueggers until I went to this location. Bagels are insanely low no matter when you show up. Juice is low, cream cheese tubs are low. They run out of cheddar cheese for one of their main breakfast sandwiches. Have even run out of cream cheese options. Each time I order a bagel sandwich from the menu it is different depending on which staff member made it. The staff is a mess. Seem to have high turnover, but hire the same monotone people who look like theyd like to be anywhere else. At any time of the day you can wait 20 min for a bagel & coffee, wether or not there is even a line. You could blame the sloth moving pace of the staff, but I cant help but notice the woman with the black hair up in a bun (assuming its the manager) who I always see standing off somewhere eating, on her phone or just watching guest get frustrated over waiting forever for a bagel with cream cheese, hardly ever coming out from her hiding spot behind the bagel racks to serve customers. Extremly frustrating as I love Brueggers & it is so close to my home. I hate that I have to debate every time if the food is worth the wait & dealing with the staff.
Busy on weekend mornings! Great bagels and soup.
Its okay but not my favorite place to get a cupcake in town, My wife loves it though.
I couldn’t figure out how to do half a star so I had to do one - please be aware I wanted this to be a half star. This place made Dunkin Donuts look like a high class steak house. The bacon egg and a cheese on a everything bagel I was given (which was microwaved) tasted oddly like the French toast sticks I had to eat for school lunch in middle school. I hated those French toast sticks as well, but at least they weren’t microwaved. I wouldn’t recommend this establishment to my worst of enemies. Actually I would, because then at least they would have to suffer through the same unrelentless torture that both my body and tastebuds had to experience this morning. The man who served me was a very nice gentleman.
Bagels were hot out of the oven. Thank you.
Enjoyed the fresh bagels
Love the variety of sandwiches you can come up with.
Hot, delicious bagels. Fast service!
Ok. Small bagels. Got an egg and cheese sandwich, really thin. Bagels had nice flavor
Excellent bagels. They only use a few ingredients and it's always fresh. Staff is friendly too. Even though Einstein bagels is across the street from me, I.go to brueggers, it's so much better
Best bagels in omaha
One of the few places to get a goodsalt bagel.
Best bagels in town - my favorite lunch place!
Please shut the AC off please!! It's cold out. Theresa is great!!
A little pricey but great food
Good fresh bagels and sandwiches
I was just scolded by an employee for ordering something with eggs, over 40 minutes before close.Why not just shut the doors, if the restaurant is essentially closed an hour earlier than it's supposed to be? This is not an unusual experience-- they're out of eggs 75% of the times I visit, even though half of their menu is egg sandwiches. Employees are frequently customer hostile or in a complete state of disarray. The wait times for even simple things are extremely long because there's no organization-- employees will be hopping back and forth between the register, making bagels, making coffee, cooking bacon, etc. I go here all the time because it's extremely convenient to where I live. But you should not. Go to Brooklyn Bagel instead.
The manager was so rude not professional I would never go back to this place
Area manager yelling at his employees in front of customers for something that the general manager should of handled. Unprofessional.
Customer service is amazing but plowing not so good
Best bagel shop in town. But, if you order a dozen, be sure to ask them to cut the bagels for you as they typically won't unless asked.
Food good, coffee ok. Mostly friendly and service pretty good.
We have been here several times, the place is generally well-kept, the bagels are good. They accommodate our small changes to the sandwiches.
Best bagels in town
Such a great place to go for lunch. Sooo much better than a sub.
End of day before close, 5 PM. Coffee was good, but just warm. Bagel was discounted, so still above average experience. $5 for a bagel and coffee seems like a steal. I remember when....
I recently placed a catering order from this Bruegger's for breakfast for my bridal party on my wedding day. The order was perfect--not one single thing was wrong and they delivered it right on time. It's always stressful on your wedding day and the last thing you want to deal with is the food delivery, and in my case Bruegger's did a fantastic job. Thanks Bruegger's!
First time I have ever been there...but on a dark and rainy day it was quiet,warm,and smelled very nice indeed! I had a hazelnut coffee and on an early closing day for the area's business,they remained open for their normal amount of time and they even helped me set up my Bruegger 's Bagel s rewards program on my phone.Also ...upon my return the next day ...I tried the Tarragon chicken salad sandwich ...one of my favorites already...those of us growing up in the sixtes and seventies remember the chicken salads served by our Moms and Grandmoms on summer afternoons ...well this more updated version with dried cranberries ...red onion and lemon Tarragon mayo...on wheat bread is the perfect size and as good as those I have enjoyed for so many years now ...and I hope to be enjoying it for many more too!
Fresh, crispy outside, tender inside. Best toasted bagel in a long time!
Great service!! I love the people here! Professional
Great place and staff
This place is so on point. There were two people rocking the whole joint at a huge rush. They crushed it, and kept everyone happy and full. Plus, I feel like if anyone complained, I would have them go start running the whole business until they eat their toasted words. Love you guys! Thanks!
Brueggers is great because bagels offer a specific kind of breakfast comfort. This Brueggers, though, is always understaffed at super busy times. Leads me to believe its poorly managed. Parking situation isnt good. Always a long wait. The workers arent in any hurry to complete orders either. When the food comes its good, so if you can stomach the wait, youll get decent bagels!
Delicious everytime we come. The staff is always polite and helpful, no matter how busy it is inside. Love Bruegger's Bagels!
Really yummy breakfasts and juices.
Food is so good!!
I love the Western on an everything bagel. Staff always takes extra precautions when preparing my son's bagel due to his dairy allergy.
Talk about sloooooow service. These people need to learn to multitask and be efficient. I don't understand how I wait at least ten minutes weather there is one person there or five...lots of employees just standing there doing nothing or waiting for something when they could be helping the next customer. They are also very inconsistent with their combo deals, some bend the rules when I get a signature sandwich, some don't, bad business. I once complained to customer service via email and got a bad attitude in response. Way too expensive for such a hassle.
Great Staff and service
Friendly and knowledgeable. Ordered two different Turkey sandwiches. Both were toasted on my choice of bagel. Very tasty when eaten quickly, fresh. Good experience all around.
Very tasty bagels. Smoked salmon bagel was my choice. I might say bagel sized are quite small.
Absolutely love this place. Always had good service at the two locations I frequent.
They have many genuinely kind and light-hearted staff. It was a pleasure being served by them.
Good sandwich but disorganized and unprepared on a Sunday at 1:00. No salmon prepped, untrained employees making sandwiches, more experienced employees obviously frustrated by the lack of prep down to no quarters in the register. And every single table and chair within view had crumbs on them. The owner needs to get a handle on his store!
Excellent service and friendly employees. Bagel was good too!
Love the people here great place to work out of
Processed, pre-made sold as fresh burgers! I had the most disgusting burger from there in my life. The bagel was old & tough. That was my 1st & last time going there. Don't waste your money on disappointment. I wish I was joking.
Good breakfast, average coffee
Yummy.
Breugger’s Bagels are the best in the world, hands down. Always went to Rochester location but this one was great as well. Had a group of VERY rude seniors and the staff were still friendly and patient. Great place!
Real bagels in Nebraska. Patience is required, but everything is made to order .
Way better than Einstein's! Get the Western the best!!
I love this place. I used to buy Bagel with cream cheese. Mmmm yummy yummy
Love the staff here. Very helpful and friendly. Great bagel sandwiches and some of the best coffee in town
It's a good bagel.
I grew up in the Northeast, and these bagels remind me of home, NY-style
First time here the guy making the bagel thought red peppers were the same as onions and didn't even know what capers are. Figured just might have been new. Second time, lady did not greet, listened to the order for a dozen bagels, rang it up, took the money, then went and talked with another employee. For more than five minutes. When finally deciding to bag the order, threw them all in one bag, then took offense when asked to separate the different kinds. Clearly, this location does not have any interest in wanting customers to return.
Foods pretty good.
Fully staffed and bagels baked at 6:30 Easter morning... nice.
I feel bad leaving 1 star when I didn't even eat at this place.... but that is because I waited over 15 min for the 4 people in-front of me to get their orders with no end in sight. They weren't even ordering anything big, just one bagel per person. Other people to have the same experience based on the previous reviews... I don't blame the one poor staff guy trying to do everything himself, its on the owners to figure out how to have one person run the place more efficiently or to have multiple staff working at the same time.
Ever since I first tried Bruegger's in the Twin Cities, I was beyond pleased to find this gem in Omaha. Delicious bagels, great variety, and a coffee shop style environment to relax in. Two thumbs up!
Awesome bagles
Delicious. Sometimes things get pretty backed up when it's really busy.
Love the Herby Turkey, best sandwich in the world
This is a nice bagel shop
Breugger's is a delcious place. I'm a big fan of their santa fe morning bagel. They are very good. I've never tried their coffee but they always smell well. I first had Bruegger's in their Boston location. I was very happy to see them in Arlington.
The Brueggers bundle is a Sunday classic for us! 13 bagels and 2 tubs of cream cheese (which they have the best flavors, honey walnut, loch, sriracha!) For about $25!
Great food, great people! :)
Curtis was AWESOME! The reccomended bagel was delicious!
Great tasting sandwiches and bagels
Fabulous as always!
Great salad for lunch!
Yum bagels
This place is the best bagel place ever!!
Try the bacon and egg bagel
I love Bruegger's Bagels! The manager in the mornings is friendly, fast, and efficient. She gets you through the line quick but still makes time for you and talks to you. Great service!
Good food great staff
Brueggers has the best bagels! I'm partial to the jalepeño cheddar bagel with jalepeño cream cheese. Of course, they have plenty of other flavors too, from asiago Parmesan to cinnamon raisin. The cream cheese flavors are as varied as the bagels. They also have sandwiches, panini, soup, etc. The coffee is better than I would expect from a bagel place. The only reason I rated 4 stars instead of 5 is because they still use plastic cups and straws, instead of the more environmentally friendly options.
Stopped n for a breakfast and coffee. Was not disappointed. The staff was friendly and knowledgeable. Quick and efficient. I placed my order and had it in under five minutes. I had the pastrami, cheese and egg on a pumpernickel bagel. VERY GOOD. The toasted bagel was crisp and chewy at the same time. The pastrami was lean, warm and thinly sliced. The egg was good, but not what I would class as freshly made. The menu looked extensive, but I pretty much made up my mind on what to eat by looking online first. The coffee was amazing. I had the French Roast. Very strong and very bold. They way I like it. And free refills. The place was clean, and plenty of seat (but it was just after 6:30am). If I was in the area again, I would return.
Great bagel place. I come pretty frequently with friends to get their Sriracha Honey Sunrise. It's such a great breakfast, and their other stuff is good too. Food comes out quick and the staff is good.
This place is always incredible slow. The workers break serious health violations. Witnessed a man blow his nose and not wash his hands... disgusting
A bagel place that runs out of bagels in their selection at 9 am and doesn’t make more. This is the 5th I have taken the time to come here and left with nothing. Slow service. Lazy bakers.
Awesome ideas for delicious sandwiches on the bagel.
Best bagel & cream cheese. Soft & fresh.
Coffee has body...bagels are fresh...staff is courteous and friendly
A Gem In Brattleboro! Go For The Bagels & Stay For The Coffee.....EXCELLENT!!! Staff Are Very Friendly & Most Accommodating! TY
Honestly, from someone who is from New Jersey I know what NY style bagels are and this is not it. I hate to say this but one of the worst bagels I have ever had, I don't know if that's because I'm in Iowa and that isn't your thing or this place just sucked. I also did not like the way the management was treating their employees, snapping you fingers and yelling at them to go faster while micromanaging everything they do is not a good and friendly atmosphere for anyone. The employees treated us great I just don't like the way management treated their employees.
I’m only rating the cleanliness. The food tasted fine but MY GOODNESS the restaurant is a pit. Above the food prep area are multiple air ducts totally covered in thick layers of dust strings extending all the way to the ceiling panels. The ice machine toward the kitchen area has gross hard water crusties all around the edge. The counter between the customer and the food feels like it hasn’t been wiped down in weeks. Makes you lose your appetite. A little bleach and a vacuum could do wonders.
Its a good place for a morning snack or lunch snack come visit.. find me working here ill be baking you're bagels
Nicely operated restaurant. Recently moved all of their staff to another location.
Pretty good... not the best bagels but I went twice so I can’t complain too much I guess. Everything bagel seemed salty for some reason.
Good bagels
Fine for bagels. I’d skip the breakfast sandwiches though. They’ve gone down hill recently.
Great place to get a NY bagel.
Picked up a Baker’s dozen of assorted bagels for our company. All of them were mixed and put into a bag. When I had asked if she could put them in a box so it was easy for everyone to see what was there, she told me it was five dollars extra! Whoever heard of five dollars extra to put bagelsin a box instead of a bag? Next time will be going somewhere else for our breakfast bagels. Very disappointing.
Delicious
Nobody cleans anything, food was fine, people supposed to be cleaning up just talked about how badly they want to smoke with others.
Just okay and pricey
I really like this place, customer service is excellent and it's quick
Always friendly and fast service.
Delicious breakfast bagel sandwiches!
Bagels are always fresh
Nice place for brunch
Best bagels in the area!!
Best bagels, best service, nicest people!!!
Great and quick service.
Good place for a bagel. Coffee is okay.
Our favorite bagel shop - always fresh
If I would give 0 stars, I would. Busy Sunday morning, but was greeted with attitude and. When I asked for no cheese on my zesty bagel, it was replied with "what are you talking about?! We do not have Swiss cheese" it was a menu item on the board. Asked for everything bagel, only to be told they do not have any, but half way through making the bagel, a whole new batch came out, I could have easily waited for a new batch. Very disorganized, rushed and only to feel like I was inconvenient to them. Terrible service and will never return to this location.
You can get a good bagel.
Bagels are great. Soups are meh.
Loved the breakfast bagels both times I went there the past 2 months. First one was a special by the guy preparing the bagels and the 2nd was a western bagel
My favorite bagels here. Many sandwiches and soups too.
Love their bagel sandwiches.
Great friendly staff
My wife and I love the leonardo de veggie, we add Turkey meat to the sandwich and it is amazing! The staff have been nice at every Bruegger's location we have visited!
Employees are friendly and trying to work hard but...This is only my second time here and my last, the first time the bagel was not very good and it took too long to get my sandwich. Second time everything on the counter where they make the food was really dirty with previous food debris. And the guy making my sandwich answered the phone while making my food which is totally understandable and acceptable however, he did not remove his gloves then ran over to the computer,used it, than continued with my food while still wearing the gloves. Gross!! I'm sure things were not super dirty but still what's the point in wearing gloves than? I should have driven over to the other place instead.
Staff was friendly and the coffee was great!
Good food and coffee....
Food
Our favorite bagel place, great bagels....
I made the mistake of getting a breakfast burrito at a bagel spot. I guess I’m the one to blame for that. That burrito was worst than a frozen store bought one. However I did have a toasted bagel with cream that was not bad. Service was fine, and friendly.
This is delicious
Love the chicken salad. Always fresh.
Went into the store today at lunch time. Asked for a BLT on a potato bagel. They were out of those bagels, had to get a sesame bagel. Then they were out of tomatoes and tried to give me half cooked bacon after they looked on their cheat sheet on how to make a BLT.... They were out of avacado, and the other workers looked like they could care less about getting my order correctly.
Einstein's is better.
This place was so disorganized. You order your food at the prep station and they don't take your name or give you a number to keep track of your order. When the food is ready they just shout out the order and give it to whoever shows up first. So they gave my order away to someone else and I had to wait 15 min for them to realize and make a new one. After all that wait for just 1 bagel, the food was super disappointing and tasted like it had been sitting out for a while. Will never go again.
Fresh bagels in a wide variety of sweet and savory varieties. We always enjoy their products.
Came here every morning for a month until a employee dropped a bagel on the floor then used same gloves to handle the bagels I said that wasn’t right n the employee was rude and unprofessional the staff on hand handled poorly and my sandwich was awful after the whole experience.
Bagels are great and made right there
Chain bagels but much better than most others. I drive 25 minutes to get the bagels while an einsteins is 5 mins from the house.
Good
Love the free coffee refills
Bagels were really good, service was not too great
Really good bagels.
I haven't been here in 2 years. I have no idea what it is like now
Passing through.
Up until about two months ago, this place was awesome. I stopped there several times a week on my way to work. I don't know what's happened - probably a change in management - but it's horrible now. Some of the older (and much better) employees are gone. Now it's full of young newbies, and totally disorganized. One morning they were just closed for no apparent reason, and another time they only had beverages available but no bagels. Now, they only have a few types of bagels ready when I come in, and most are hot out of the oven. Because of that, they end up being flat and mis-shaped, and the cream cheese melts out all over everything. They used to have a "survey" receipt, which I routinely filled out (and was always very good). Now, either they don't have them, or they throw them away without giving them to you. They obviously don't want to know how bad they've become. It's really disappointing - I'll have to find someplace else.
Very nice person at check out and food is good
Fresh Bagels nice staff
Fresh and delicious, service can be slow.
Best bagels best place to get them! If you want a quick stop in for some food brueggers is the place to go! Not my favorite coffee, but other then That! Definitely stop in for a mid-day snack!
Just had a delicious sausage egg and cheese on a bagel. And the house coffee was delightful.
Love the turkey cranberry sandwich, bagels and cream cheese and coffee is not too bad!
As a Bruegger's, it's fine with friendly staff. The bagel selection is not as interesting or modern as other bagel places. This is because of Bruegger's and not because of this specific location. Unfortunately this is the main (only?) bagel place in Ballston.
Outstanding customer service
Best bagels anywhere. Guy behind the counter was genuinely patient while I made up my mind on what exactly I wanted with all the awesome flavor choices.... great employee that deserves a raise. Honestly I don't often see that level of true spirit of service in that field.
Friendly, clean, good food.
Quick food. Friendly staff.
Good service
Amazingly nice and helpful staff - yummy bagels - excellent experience!
Loved it. First time eating there, would definitely go back. Staff was very nice.
Great go every Sunday
One of the dirtiest bathrooms I've seen. Filthy bathrooms are an indicator of how the kitchen is and definitely wouldn't want the staff preparing my food.
i don't recommend it. It's the worst place you can go, unprofessional staff with attitude. i was there with my husband the staff were unfriendly and not welcoming, they look like they had a fight, they have no knowledge on how to use the register and they no nothing about prices, hygiene is poor ,managing is poor too , i don't know why they still opening . deserve no star ,,,,,,zero star
I dont know why this place's rating is so high. They dont even do fresh eggs, just frozen mc donalds type. They said "they are out of lettuce, truck will come tomorrow". They are out of sesame bagel at 8am in the morning. It is a bagel shop for god sake.
Bruggers is excellent, great quick breakfast spot.
Excellent food, very friendly and quick service. I'm glad they are open early, since I usually go into the office before the rush.
Quick service, and smiles everywhere. Food was prepared just how I liked it. The new tuna is delish and gluten free!
Pretty good bagels and coffee. Not quite as good as Einstein brother's
yummy sanwiches and bagels
If customer service and organization isn’t a priority then it’s a fine establishment! However I like when I am recognized as a paying customer and employees that understand the service industry! Won’t be going back again and literally took my business elsewhere because of how long I stood there waiting for an employee to speak to me!!!
Nice store. Friendly staff. Decent bagels.
2 people working in the morning at a breakfast place?
Great sandwiches, good staff
So slow to get service & to fix a simple bagel. Don't stop if you're in a rush. It's not a quick breakfast.
Usually good quick service. The person behind the counter was a little slow today. Bagels were fine.
Love coming in and getting a quick bite. Beats Einsteins in my opinion but costs a little more. Even trade in the long run, plus this is down the street from where I live. Would have given it 5 stars if their drinks were colder. The cooler near the cashier doesn't seem like it was working properly.
I have been here twice and the people making the food have been rude each time. They just stand there and don't acknowledge you so you have to initiate the ordering. Last time I was there they got mad at my husband for ordering a hard to make sandwich. The tables are really dirty with crumbs inside the booths. I will never go here again.
What a disaster. Slow staff. Mixed up orders. Dirty bathroom. A sad version of Einstein Bagels.
This is always a great place to come for a quick bite to eat. I absolutely recommend just getting the bagels with cream cheese it's simple and great to take to parties or meeting. And if your buying just for yourself the use of a Roosevelt band card can save tons of money. It's a must for a cheap meal
Love this place excelente services
A nice selection of bagels and cream cheeses, plus more. I'd forgotten how good a place Bruegger's Bagels is.
Great food, sometimes busy, especially mornings
Friendly staff.
Great customer service. Food is what you would expect.
Terrible staff + Management
I just ordered a cinnamon sugar bagel with honey nut spread from here, and it was one of the worst things I have ever had. I literally gagged. The bread was hard and the spread tasted horrible, and I've had that spread before and I like it. Just not from this place. I was so disappointed. You'd think a bagel from a place that has the name bagel in its title would be good. But nope.
Some of the best breakfast sandwiches, bagels too. The cream cheeses are actually what steal the show. I always buy a couple of tubs when I stop in. The meats they use are a little too salty for my taste but would probably be just right for most people's palates. So-so coffee.
Still a great no-frills bagel place, and not too busy.
Friendly and fast.
So much variety of cream cheeses and bagels.
This is my go to place for bagels! They have sandwiches, soups, smoothies, and a variety of coffee! Great place for a quick bite, sit down lunch, take out and catering!!!
Tasty bagels and delicious coffee! So many choices for eats! Will definitely be back!
Fast!
Went in for my first visit at the Ingersoll location. This place positively blew away my expectations! Great customer service and the Bagels and lox was off the chain!
Loved it.
Wasn't very pleased with this place...very slow.... employees didn't seem to care about customer.service....didn't feel that clean either...
Great little place.
The staff was rude and got my order wrong, the bagels were stale, it was very expensive. Authentic new York style is a perfect description.
If I could give them zero stars I would. They are rarely open on time and even if the doors are unlocked it is unlikely they have bagels ready before 630 or 7am when they are supposed to open at 6am. Twice this week alone I tried to grab a bagel before 630 and i found the doors locked one day and today there were 5 employees standing around who just said "we got a late start". The bagels are great but the staff at this location needs to either be replaced or learn some work ethic and figure out that open at 6am means bagels available at 6am.
9am and they're out of the Hashbrown bagel. An integral part of their breakfast menu. The bagel you will see pictured on windows and walls and proudly presented in every marketing piece. 9am and they're out. But better yet the employees stated this fact with a nonchalant attitude that displayed the obvious ignorance of their management. This is why King Soopers ànd Safeway sell a dozen bagels at a price lower than a single sandwich. Perhaps all Bruegger locations aren't this incompetent but I won't be wasting more time to find out.
Friendly staff that are always cleaning.
Best bagels in this Metro. Doesn't rank with best of NYC, but that's fine.
Bageled the Bagels great place
Delicious! & great service
Been going to Brueggers for 20 years now. Great food, with fair prices. Fast and friendly service. Better than any other fast food around.
Got a breakfast sandwich. Good and price was ok. Didn't like the coffee so much.
If you can time it to get FRESH and WARM bagels, get 'em!
Place was clean and had friendly staff. We got a breakfast sandwich that was pretty good. Got a few other bagels and cream cheese to take home. Fair pricing and bagels were good!:)
Best bagels around
Love love love this Brueggers. The staff are amazing. They know me when I walk in and make every morning when I stop there.
Always pick up Bagels when I'm in town to meet with my team. Good quality bagels. I wish they'd provide paper plates though.
Bagels were amazing but the coffee was cold.
Nothing special bagel shop. Ingredients all premade but bagels are made in house
I don't know about slow service... the staff here is very diligent, courteous and professional. Food is good but the team is what makes the visits worth while. The assistant general manager is also makes the experience all the more worth while.
Employees were not the most helpful, looked kinda disorganized. Food and coffee were great, as was the atmosphere. Comfortable place to study.
I love this place! Hard working and friendly staff who remember regulars like me. The bagels are really good (especially when hot) and they have excellent coffee. So glad to have this location in Arlington.
Bagel waz great!!!
I really like their bagels. My only issue is that sometimes they run out of some too early. Good friendly service. Several choices of both bagels and smears. I particularly like their everything bagel and their salt bagel. Good stuff.
Love the chorizo bagel sandwich. Tastes like NYC bagels!
I love the place!
Reasonably priced, tasty foods with very helpful employees. Highly recommended if you like quality bagels.
Brueggers has the best bagels, I wish they hadn't closed the store in Ames.
I think it's pretty good for a chain kind of place, quick healthy bagel breakfast sandwiches. Better than "the Works"
Rude service!
I walked in two minutes before they were closing. I told them I didn’t want to be “that person” but the entire staff insisted that I was not a burden to them walking in that late! They made me the most delicious sandwich and treated me with so much kindness. I have been telling everyone about them since my fantastic experience and will absolutely be back in for that bagel sandwich!
If you want to get treated with disrespect and unadulterated rudeness please choose this Bruegger's Bagels location for all your bagel needs. One of the employees, who was a man, approximately 30 years of age was rude to my 55 year old mother who just had knee surgery that she has vowed to never again return to this location. It was her first time in a Bruegger's and instead of explaining what they have and how they work he unnecessarily treated her with an aloofness and forced her to walk down to the end of the counter multiple times regardless of the fact that there were no other customers in line. (She tried ordering from the wrong end of the counter, "How Dare She!") However, this alone was not that nail in the proverbial coffin, no. The fact that another customer, a young, blonde, tall woman, walked in as she was about to pay and this wayward employee did not make her continue the same song and dance as he did for my mother, just showed my mother that this employee had one thing on his mind. If I could give this place less than one star, I would. In Conclusion, the bagels are good. You just have to abandon any moral compass that you may have to enjoy it.
The bagel sandwiches are delicious but they can't seem to keep good help and are constantly training new employees
Best bagels! Especially good when they are fresh!
Great bagels that my whole family can have even with food allergies
Great bagels
Love to go there for their Western breakfast bagel and coffee! The staff is courteous!