Edit: I have tried posting pictures of the way the cake actually looked, but google is only taking the inspo picture.
I planned my wedding for a year. I hand selected my vendors because I believed that these people were the ones that were going to bring my vision to life. Most of them were people that I had to build a relationship with over time, but one of them was already a relationship that was well established.
When it came time to decide on who would make my wedding cake, I already knew exactly who was going to do it. Kneading Hands Bakery was the only option. I knew the owner and all the decorators, and I trusted them. Most of them were in on the proposal as well, so it went without question that they would be the ones to make my wedding cake. Not the most important aspect of the day, but the most important cake I would ever eat. As a cake decorator myself, I had high expectations for my cake, and I knew that they were people I could trust with it. Brandon and I sat down with the owner and had our tasting. We planned out our flavors and had the best time talking all things wedding. We decided that we would discuss decoration a little later because I wasn’t sure what I wanted just yet. When I finally decided, pictures were shown to the decorators and owner. I even double checked with them that what I wanted was something that they were able to do. I was told that they weren’t sure, but they would figure it out for me. I had found some pictures of cakes that the bakery had done previously that were similar to what I wanted, so I knew it was something that was possible from them. What I wanted was fairly simple. (I’ll post pictures with this) When my wedding week came around, I was contacted by the decorator that would be decorating my cake and told that she did not have the materials to even decorate my cake the way I had requested. She told me she was stressed out about it and said she would do her best. This is in no way about the decorator because I know she did what she could. When I received my cake on my wedding day, it was nothing like what I expected. Specifically, I asked for a gold tier, and I got a mustard colored buttercream because the gold was not purchased for the cake. Even though I had paid more than enough money for the owner to have bought the materials needed for the cake. I decided to sit on it and wait until I got back from my honeymoon to go in and talk about it. I was told that the owner would call me about it, but she never did. I’ve been debating on leaving a review on the business page about the poor quality of my cake for awhile now, and I finally decided that it would quit weighing on me if I did. However, poor professionalism struck again when I was blocked from commenting, liking, or leaving a review on the page. All personal vendettas aside, I would not recommend Kneading Hands Bakery if you are looking for a cake for your wedding. Not because of the decorators. They are all very talented. I don’t recommend them due to the lack of professionalism they used when dealing with the most important day of my life thus far.
(The bottom was supposed to be maroon, but that is the only change I asked for.)