My review of Susan Lach and team...
They don't deserve even 1 star.
Unprofessional, overbills without justification, no integrity, rude and lacking ethics.
Unwilling to explain simple billing questions such as... What did u do when you reviewed this document. Which was responded to by a ... We are not authorized to discuss this with you." Really... You billed my account for this, but are not authorized to discuss this.
They're retainer is a document they do not stand by, change on the fly without reasoning, and manipulate as they see fit.
Post withdrawal and after I accepted their withdrawal and requested my file (and was denied this simple right without excessive complications from their team) from my case they continued to send forward documents to a person involved in the custody evaluation... I told them after receiving their email that they hadn't been representing me at that time and it was false representation... Well wasn't it?
All they were was a middle man, never representing me or my interests... Claiming they reviewed documents, however, 4 different occasions they asked me to sign documents which were contradictory to my divorce and agreements Susan made with the opposition. I requested answers as to their internal process and was told that they review documents... Well if they did and knew anything about my cAse they would have noticed ... At least that one of the documents was for an entire different party.
Another (lack of) character testament of Susan was when she touted several times about the opposition..."don't they know who I am?" Who cares who you are when your pride stands in the way of your ability to represent your client.
On one occasion, she had asked for us to talk... After 10 minutes past the time, I made the call to her... At the same time she tried calling me and had already been on the line, yet she did not hear me say hello... I overheard her tell her assistant... "God, he is such an idiot, he's calling me while I'm calling him." What a disrespectful woman and a disgrace to the legal community.
Susan was 30 minutes late to my mediation... Another red flag and testament to her lack of professionalism.
Find an attorney who represents you and heed my advice... Lach and team are not a respectable or professional law representative.