Reviews of Russell Immigration Law Firm, PLLC (Attorney)

Lorraine Hebert

Great people very friendly people

Kathy Godinez

This law firm is wonderful. My husband and I started our legal process in 2009 with another law firm which botched our case to pieces. My husband was given a voluntary departure from the US in August 2012 after we lost our case and a year and half appeal from the other law firm.. Russell Immigration Law Firm came highly recommended and they have lived up to this recommendation. We had an interview in 2015 and my husband was again denied, we filed another application and was given another interview on May 16 2019 and he was approved. We are on our way today June 6, 2019 to pick him up in Texas. He will be home before his birthday next week what a present. It has been a long 6 years and 10 months but thanks to the good LORD above and to the wonderful staff of Russell Immigration Law Firm this nightmare is become reality. I would HIGHLY recommend them to anyone who needs help with the Immigration process.

Sandra Hernandez

(Translated by Google) They are very good (Original) Son muy bueno

Laura Itzel

Rachel Mendoza-Newton represented my husband and I. She was absolutely wonderful ! Answered all of our questions very thoroughly, such a nice person and when we would travel to Louisville for appointments with her we always left the appointment feeling very at ease. Her assistant Jesabel also very wonderful to work with always very polite and helpful. If your looking for an immigration lawyer I recommend Russell immigration law firm they have made my process as smooth as possible!

Tuncer Ates

Waited about 3 months to get an appointment. Drove about 80 miles to get there. I was late 10 minutes but called and told them I would be late. I was told it would be ok. Got there and they made me wait for 1 hour with no sight of seeing an attorney. I had to leave and go back Lexington

Hao Hoang Le

The receptionist kind of very impolite. The attorney never reminds what paperwork should be ready until the last minute of the appointment. This law company shouldn’t even get any star.

new albany mobile

We have used this firm on 2 separate occasions. the first time we had the pleasure of dealing with Mr.Russell who was excellent, knowledgeable and professional. The second time we were assigned to Rachael who was tardy and unprofessional. I would recommend you be very picky with which lawyer you choose to represent you at this practice.

Joy Garcia

After a bad experience at another law firm my husband and I were referred to Russell Immigration by a long time friend. We were assigned to Duffy's caseload, and knew from the very first consult we had an excellent attorney. Duffy had direct answers to our questions about the immigration process without shuffling through papers or giving vague responses. Through the whole process he was confident, calm, truthful and reassuring. During one visit, I asked if someone could speak Spanish to my husband so he could fully understand what was being said, and without a blink Duffy began speaking fluent Spanish! We were amazed and relieved all at once. When it came time for us to go to Ciudad Juarez we were given a cell phone number so we could stay in direct contact. What a blessing! Going to Ciudad Juarez was stressful and frightening, but Duffy and his assistant Rebecca held our hands all the way. Every question, every concern was addressed prior to leaving. Not once did we feel we were just another client or what we asked was unimportant. Even when the US Consulate denied my husband's re-entry for a year Duffy was there for both of us - meeting with me as soon as I returned from Mexico and staying in touch with my husband abroad. He showed concern, understanding and encouragement. He gave good legal instruction and follow through. When we returned to Ciudad Juarez this year (2016), again Duffy was part of each and every moment. My husband was approved, and returned to the States on 12/10/16! What a glorious moment! I know, without a shadow of a doubt, if it had not been for Duffy we would have been lost and misguided. He has proved to be a knowledgeable attorney and a good friend.

Shmuel Hoffmannn

Great people and very professional. They really know the law. To deal with immigration you most have a good lawyer that know the law and your rights

Adolfo Montero

Nunca en la historia de este País ha habido tanta resistencia a la inmigración y seguirá agudizándose, no tenemos que olvidar que esto es una política del gobernante actual(criminalizar la inmigración).La tarea que tienen lo defensores de los inmigrantes es monumental y es por eso que agradezco y admiro el trabajo que esta llevando Duffy y su excelente equipo. A los que hacen comentarios críticos públicos sin antes haber hablado sus inconformidades en privado, no escogieron su mejor camino.

cifmers cifmers

(Translated by Google) The service is very bad, I was with them but they never pay attention to the client, even to make an appointment, all the time they say they do not have time in the agenda and although I was paying for the service I felt all the time alone If you do not have a lawyer, you just want money and money. Sometimes they do not answer the phone and to make appointments you have to wait up to two months if it suits you, their service is the worst in Louisville, they never care about their customers. Whoever reads this comment really DO NOT hire Russ Immigration are not professionals, especially Attorney Duffy. (Original) El servicio es muy malo, yo estuve con ellos pero nunca le ponen atención al cliente, hasta para hacer una cita, todo el tiempo dicen que no tienen tiempo en la agenda y aunque yo estube pagando por el servicio me sentí todo el tiempo sola como si no tuviera abogado, solo quieren dinero y dinero. A Veces no contestan el telefono y para hacer citas tienes que esperar hasta dos meses si bien te va, el servicio de ellos es el peor en Louisville, nunca se preocupan por sus clientes. Quien lea este comentario de verdad NO contraten a Russ Inmigration no son profesionales, especialmente el Abogado Duffy.

Yailen Cruz

My husband and I are very grateful to our Lawyer Ms Rachel Mendoza and the entire team at Russell Immigration. Our Paralegal Jesabel right away took charge of our immigration case. Rachel and Jesabel work very well together and they both understood quickly what they needed to do,and did take the time to explain to us clearly how they were going to proceed. Rachel not only gave us excellent help in our case but she goes the extra mile in researching and further explaining options and best route to follow. Jesabel responds to my phone calls and emails really fast and takes time to explain the cases in detail. Every one of my questions and concerns were addressed in a professional and legally beneficial manner. Rachel is dependent, courteous and an excellent lawyer. As an extremely satisfied client I won't hesitate to contact her in the future. I really don't know how to say thank you for helping us with our case.

Latanya Turney

Thank you Duffy and Rebecca Were very grateful.

Bai Gaye

Great lawyer!

Dennis Smith

Caring, competent professionals...

Tiffany Ortega

The staff are very professional and organized. The office is neat and organized. Duffy is very sincere, thorough, and honest. He explains complex issues in a way that is Understandable and realistic.

Yane Boullon

Professional and friendly. Hablan español.

Adrar tenere

i highly recommand Russell firm law to anyone , you are in the right place with right ppl , keep it up

Mike Kersh

Extremely knowledgeable, kind and understanding professionals. We won our case because of their detailed guidance all along the way. They were available when we needed them. I strongly recommend this firm to anyone with concerns about immigration.