Reviews of Gaines Group Architects - Harrisonburg, Virginia (Architect)

Greg Sachs - Information Systems

Charles is great to work with because of his passion for good design and his depth of knowledge. I appreciate his advice on energy efficiency measures that are easy to do but also easy to miss during a renovation!

Marta Armstrong

We attended a most enlightening and thorough presentation given by Charles entitled "Aging in Place." It was sponsored by the Valley Program for Aging and was held at the Harrisonburg office of Home Instead. Judging from the line of folks wishing to speak with him further, following the presentation, attendees found him to be extremely knowledgeable and approachable! There is apparently a great need for services and information related to adapting a home for age and disabilities. We followed up the presentation with a call to Charles' office at the Gaines Group in order to schedule a home consult. Charles was able to visit within just a few days and arrived on time and was most professional. He offered advice ranging from simple free rearranging transformations to more costly and extensive projects. We felt no pressure to choose one over another as his sincere intent was to meet our needs. Charles was able to offer wise alternatives contrary to what my husband thought he needed, while still making him feel heard and valued. That was a vital and intuitive tactic on Charles' part! Charles linked us up with other home maintenance professionals whom he trusted, and they were quick to provide the service, stating that they wanted to follow through because they had respect for Charles. He offered other ideas for service providers, as well, and followed up with information on contacts that he made on our behalf. Charles was a veritable wealth of information and an all-around great person! We are most grateful.

Venture Builders

Charles with The Gaines Group was wonderful to work with. He communicated very well throughout the project and was always open to suggestions. Charles's professionalism is unlike any other firm in the area. I would highly recommend Charles and The Gaines Group to any of my clients.

Laurie Miller

Charles was wonderful to work with. He gave good advice and wasn't pushing his services. He was very helpful with suggestions on how to improve our heating efficiency.

Suzi Martinez Carter

Gaines Group was a huge help to my husband and me when we were stuck trying to understand city building codes and setback issues. Not only was Charles able to explain what it all meant and how we could be in compliance, but he also gave specific, actionable advice and options for how we could move forward with a renovation. He was very professional, available and speedy in all communications. Charles' experience and knowledge saved us time, money and headaches!

Steve Gilman

Charles's expertise as an architect is exceptional. He helped our company identify areas to improve our energy efficiency throughout our building. His recommendations were well thought out and mindful of the challenges of small business. - Steve Gilman, President of Gravity Group

Kevin Flint

Charles did a fantastic job in providing me fresh ideas on how to improve the energy efficiency of our home. The energy audit he preformed brought to light some simple fixes that will save us significant money on our energy bill each month. I'd recommend his services to family, friends and co-workers!

Paul Leaman

USCBC's "best small architectural firm" states it well! In particular, Charles Hendricks goes WAY beyond expectations by ensuring quality processes and products are ready for rolling projects out to the public. He has been a phenomenal partner with Eastern Mennonite School!

William Roy

We were looking to put an addition on the side of our house that would provide us a flexible space that today could be a play space for our children but one day possibly be an inlaw suite with kitchen and bathroom. We even wondered if this room could be a garage someday for someone else. Charles had the vision and plan figured out for us. He guided our conversations with two builders as well. His ideas helped not only plan a functional space but also a creatively repurposeful space. He was a joy to work with and understanding of our first time building questions.

Chiedo John

Charles Hendricks and his team are awesome! They clearly know what they are doing and have a passion for this community and the environment in general. If you want to work with a team who is going to do right by you and give you the best service possible, work with The Gaines Group.

Barry Click

Charles Hendricks is truly passionate about attractive, functional architecture and design that is energy efficient and sustainably built. “Green Building” is not a catch phrase for the Gaines Group. Get to know Charles, you will find that he lives, eats and breathes what he does. I would recommend consulting Charles Hendricks and the Gaines Group for any of your building or design needs.