You have the feddbacks of real people like you who are using the products and services of CruCon Cruise Outlet (Travel Agency) in New Hampshire.
At this moment the firm gets a rating of 4.9 stars over 5 and that rating has been based on 599 reviews.
As you can see its rating is virtually the top, and it's based on a very high number of reviews, so we may conclude that the score is very reliable. If people have bothered to leave their score when they are happy with the service, is that it works.
You know that we don't usually stop to give reviews when these are good and we usually do it only if we've had a problem or incidence...
This Travel Agency corresponds to the category of Cruise agency.
After initially booking a cruise to Alaska through NCL, I recalled that I had used CruCon for a prior cruise. I contacted CruCon, and they were able to add several incentives, which NCL did not offer. Working with CruCon, I was able to submit transfers from NCL, and the overall cost was comparable to the NCL price. I completed the necessary paperwork by the next day, and in the end, the cruise, incentive credits ect were perfectly handled. CruCon has an excellent customer service department, which was able to answer several questions I had prior the cruise. Thanks to Molly Angotta and the CruCon staff.
I have only had the best experience with CruCon. Actually, my customer service rep is outstanding. She is always there with fast and accurate responses. Her personality and professionalism is impeccable.
I like my travel agent. She knows my preferences, deals with my questions, and has a sense of humor.
All the customer service representitives I had worked with for my cruise were very professional and helpful.
CruCon Sales Specialist, Doug Young, is always professional and very helpful in getting us the best cruise rate and deal. The Customer Service department usually can answer our concerns and questions on the first call. We are loyal CruCon customers and recommend them for all your cruising adventures!
Yes I would book with CruCon again. It seems through your group purchases, you can offer a better price than I can negotiate myself directly with Celebrity...and I’m a good negotiator!
CruCon is my “go to” for all my cruise bookings. I also refer all of my friends to CruCon. I know I’ll get the best price and best perks, in addition to great service! Thanks CruCon, for making my vacation planning so easy always with the best value!
We have booked several cruises with CruCon and will continue to do so with the amazing pricing and benefits. We literally just booked a cruise as part of the Labor Day Sale with pricing that was hundreds less than the cruise line and a ton of perks. Bravo!
Staff is so helpful and knowledgeable! Pricing is awesome & so are all the added perks offered. Looking forward to booking our cruise to Europe when the 2021 cruise itineraries are released!! Thanks.
My agent is always great to deal with, and the Customer Service team is fast and efficient too. CruCon offers the best deals!
Always receive fast and courteous service from my agent when I book my cruise. I often request information on many sailings before making a decision and he is always patient with my many questions. Customer service after booking is always offered in a timely matter and addresses all my concerns. I have no complaints about the excellent service I receive from CruCon.
I have booked a great number of cruises with CruCon and they have all been outstanding. Also the experience with CruCon has been GREAT!
My wife and I booked our first-ever cruise through CruCon, as we have cruise veteran friends who recommended them. We were completely impressed with the service during and after the booking process. And as a bonus, the service extended to the moment we boarded our Holland America cruise in Seward, Alaska, when we found a complimentary bottle of sparking wine in our cabin, courtest of CruCon, and we learned that we'd been given two comp upgrades to the added-fee restaurants on board. Thank you, CruCon!
Services were very good. Staff was responsive and helpful. The selection of cabins with the associated perks was excellent and the price was unbeatable. Great experience overall. Thanks.
CruCon followed through on everything they promised. I have used CruCon 2 times now and have not been disappointed.
I gave the cruise as a gift to my husband for his birthday. And while we had sailed RCC before we have never been on a mega ship. It was a new learning curve in terms of entertainment, amenities and crowd but we were both up for the challenge. I unzipped everything I had previously known or experienced in the 20 plus past cruises and embraced the moment. I got to tell you . . . it was amazing!!! The ship was so inviting and we tried to do everything. The staff and service matched the amenities. The shows were mind blowing in terms of set, music, costumes, talent and skill. We opted not to get off the ship while in port to take advantage of the empty ship. Turned out to be a great decision. My favorite two parts of the ship were Central Park and the Solarium. Loved the crickets, gentle breeze and twinkle lights in the evening in the park. One night there was live music. A man playing a Spanish guitar with a small band. I never wanted it to stop. I loved the solarium pools, the bar and restaurant and the cabanas were a nice touch. But the most compelling aspect of this cruise were the other passengers. They were open, friendly, kind, thoughtful, just plain happy and at times so funny. We laughed and talked in the elevators, at the pools, waiting in line for the shows, at the various venues and passing in the hallways. It made my experience that much richer and left a desire to return again sometime in the future. In all the years of cruising I have never experienced anything like it.
I do my own research in selecting cruises to sail on and CruCon serves my needs well because they provide very competitive cabin credit amounts back to their clients. I deal directly with an agent at CruCon, Sky Dustin, and she is always informed, responsive and helpful in handling my bookings.
I have always received outstanding service from the staff at CruCon. Everyone is professional, helpful, friendly, and very knowledgable. I especially appreciate the service of my Cruise Specialist. He always goes above and beyond for me and gets me the best value for my cruising dollar! He is the best!
A no nonsense travel agency. If you know where you want to travel , and are hindered by minor physical disabilities, cruising is a great option. Cruising is not inexpensive, so you want to determine the best line, best price and best location on the ship to spend your hard earned dollars. We've used multiple travel agencies to book our cruises over the past fifteen years and CruCon by far is the best. If you have ever navigated a cruise line web site, you are either overwhelmed or underwhelmed trying to determine the best options. Our agent at CruCon ferrets out the most incredible prices with perks and shipboard locations and recommends memorable trips. She is our go to girl at CruCon!
Always provides the highest level of service. I have referred several friends to CruCon, and everyone has been so impressed with their level of service.
We tell all our friends to book through CruCon primarily because of the amenities offered. The agents are exceptional and we have never found a better all around deal through any other site or the cruise line directly. We book all our cruises (2-3 a year) through our agent at CruCon. It doesn’t get any better than that.
The staff is informative and very friendly, keep up the GREAT WORK! Its always been a pleasure working with CruCon and the perks are a plus!
Had absolutely no problems with my reservation and got a nice OBC!
After doing business with you for over a decade, I can say from experience that you offer the absolute best customer service and care of any other agencies. My booking agent has always answered my questions and assisted with booking and in the past, my previous customer service agents were the absolute best at taking care of any problem without delay. When you do business with a company like CruCon, you never have to worry about any problems. In a word, you folk are the BEST!
This is our 2nd booking with them…we like using one agent in particular, and he gets it right the first time. When he is not around, the rest of the team picks up, when needed. CruCon always has the best O.B.C.’s too… We have close friends here in Florida that have been using them a long time, and that is how we got connected! I saved some $ on our last Cruise by booking a Balcony with a partially obstructed view, on Bob's recommendation, and there was NO Obstruction, which we thought there wouldn't be. Thanks again to Bob at CruCon!
Extra shipboard credits, easy application of cruise next resources.
We have been using CruCon exclusively for the last 10 years. Get the best perks and sales with them.
We love CruCon and refer others every time we have the opportunity. CruCon offers the very best combination of price and amenities with consistently superb customer service. Our agent, Sarah, is always personable, fast, and efficient. We won't book anywhere else.
I liked booking though Crucon, due to getting the best value with booking with them. We were able to have a lot of perks that some others on the same ship and cruise were not able to get by booking though other suppliers. Also the gift we got and room credit also were very much appreciated.
They always have the best prices and bonuses and once you book one cruise with them you can get a loyalty number which gives you an extra $50 onboard loyalty credit. Also you can easily book online or call an agent for more info.
My agent is a joy to work with. She is very helpful, gives me options and always the best prices. I love talking to her!
They know their business and give extra perks that come in handy when on board. We have booked about 20 cruises with them without a problem.
Working with CruCon was wonderful! The booking process was so easy, and we got an incredible deal on our family vacation! We will definitely book again with them in the future!
Extremely easy process, great deals, excellent perks, good communication. Any questions I had were answered within a couple hours. The whole process was extremely easy. I got such a great deal that I am already booked next month for another cruise on the same ship! I will definitely be using you to schedule all future cruises.
Why we use CruCon -The friendly, knowledgeable and professional staff. The perks offered above and beyond the cruise line incentives. The availability of the customer service team after my salesperson/consultant helps me book the cruise itself. Amazingly helpful staff all around. Have had to use other booking agencies over the years and ALWAYS returned to CruCon - never to leave them again We are seasoned travelers and they, hands down, are the most professional.
We have booked several cruises with CruCon and have also recommended it to many of our friends. We appreciate the extra perks they offer after we have booked the cruise on the ship. When we are sailing and choose to book the next cruise, we are able to take the perks offered by the cruise line and then when we arrive home, we call CruCon and move the reservation number to them. They then call back and let us know what they are able to award us with as well. CruCon takes great care of us from booking until we are home again.
I can’t say enough about the ease in booking through CruCon. After 34 cruises, I only wish I had discovered them years ago. Their agents are always courteous and quick to respond. Always willing to go the exrtra mile. And on top of that....we get a Loyalty perk. Thank you CruCon!
I love the prices and service provided by CruCon.
Crucon offered great deals and perks for the cruise we wanted to take. They were efficient and easy to contact for any concerns during the planning of our trip.
We have always had excellent service with CruCon. The staff is quick to respond and always pleasant. They have nice perks too!
I have been cruising for 12 years. Have been using CruCon as my transfer agent for ten years. Being on over 26 cruises we benefited greatly will all extra benefits obtained when transferring from either Celebrity and or Princess. In addition to the extra benefits which is a win-win situation, the added advice provided enhances our over all expectations. Both me my wife spend numerous hours planning and booking cruises. The highly anticipated final bonus we received when dealing with CruCon just makes thinks even better. We have compared AAA, Costco, Smartcruiser, Vacationstogo, plus many others, and have found we are always ahead with CruCon. Once you sign up for their specials, you’ll see what I mean.
We have book with CruCon many times and will continue. Good service by our Cruise Specialist. Thank you!
CruCon was recommended to us a few years ago and it is excellent. We usually book our cruises on Celebrity while sailing and "ship" them off to CruCon where I have developed a relationship with one of their people. She is excellent and I have and will continue to refer to CruCon.
I enjoy booking with one agent in particular and he always makes sure I get the best deal that’s available for the cruises I want. This is my 7th cruise that I’ve booked through CruCon and I have already booked my next one. I like how CruCon values their customers and I’ve never had any issues.
Using CruCon, I feel we get the best deals and when talking with other passengers on board, the perks we received from them were better than most others.
I am a loyal customer to CruCon because it’s always a great savings with the bonus of accrued benefits. The customer service team is reliable, helpful and very warm and friendly. All bookings have gone smoothly with no problems or areas of confusion or misleading information. I appreciate the accuracy with which your team works. Thank you CruCon!
Good rates and benefits, and good customer service
Perks when booking: $300.00 onboard credit (which we used for excursions), drink package, and gratituties. Excellent booking experience, no problems whatsoever. This was the first time I had the “perks” that were not booked through the cruise line. I had some concerns that Celebrity might not honor the CruCon perks. They fully honored them, and they let upgrade the drink package to Premium at my expense. I would definitely use CruCon in the future.
The service was great. When we decided to change cruises, there was no hassle about cancelling our original cruise, applying our deposits towards in and finalizing the new cruise details. Thanks so much for helping us plan a memorable trip.
Always have good deals & extra onboard credit. Staff are professional and patient to answer questions. Impressed with excellent service.
I love booking through CruCon. Has a better price and more perks! Easy to book and very helpful!
Booking is easy with CruCon. Usually I get a better price than the cruise line's advertised price and always more perks such as onboard credit or free gratuities.
Our Agent provided great service and we enjoyed the perks.
CruCon was recommended to us by an avid cruiser several years ago. Since that time, we have booked every one of our cruises through CruCon and have been very happy. The same holds true with our family and friends who have used CruCon. Where CruCon excels is the credits and extras they give you, plus our experience with their sales and customer service has always been excellent. On days where CruCon is running deals, you may have to wait for a call back because CruCon is so popular with cruisers reps get busy. We would highly recommend booking a cruise through CruCon!
We like CruCon because of the good customer service and the great perks they give us when we book our cruises. Good Customer service is important after you book your cruise-and they have it!!! They are the complete Package for Cruising!!
My agent was so easy to work with and very helpful. I got what I believe was a good price for the cruise. CruCon is willing to negotiate and find the best cruise and best cabin. I’ve already called my agent and we just booked another cruise for next year!
Used crucon for over 15 years. There is a reason for that! Great amenities, nice people.
I’ve dealt with one agent when booking a cruise and she has a way that helps me figure out the best cruise for me whether it is with a group of girls or just hubby and me. I appreciate the extra benefits that CruCon gives as well as the loyalty program.
I can’t imagine booking a cruise with anyone other than my agent. She’s an expert on all things cruising and puts up with my atrocious number of calls and emails! Just as important, their customer service department has never failed to help me with an issue that they were capable of handling. I’d prefer not to deal directly with the cruise line, you guys make it so I don’t have to. We have been on two cruises with y’all, and we have two more booked already!
The agents are knowledgeable, helpful, and organized. Information and emails are timely and all cruise perks are given as outlined. There are no surprises or missed details. The prices are always good and the perks excellent.
The price and perks were very good! The agents and customer service were excellent.
We learned about CruCon from one of our friends in Florida years ago, and have been dealing with Doug Young ever since. He is extremely competent and personable. We met him in NH a couple of years ago, and he was able to give us a tour of the complex. It’s quite impressive! We’ve referred numerous friends to him, and they’ve all been very satisfied!
I think you have the best perks on the internet. Especially the loyalty perk. Your customer service is the best in the industry. I mean someone answers my email immediately and never a problem getting a response from CruCon. I have booked with CruCon three times so far and will continue to give my business to your great company.
We have been using CruCon pretty much exclusively for about eight years. We love the personal service we get from our agent. We almost always book onboard and then turn things over to her and she takes it from there.
CruCon is the best. I have used them for years and have always been more than satisfied. They are responsive to our needs and always seem to find the best deal for us and the perks they give are always appreciated. Amy Swan is the agent I use and I love her. Easy to talk to and there is never a dumb question with her.
We have always been pleased with the service and pricing. This time, between CruCon and NCL giving on-board credits, they gave us cash back as we left the ship. Sweet!
My agent Rylee is not the best, she is the greatest........I have used numerous web travel agencies and although they all do a good job with keen pricing I find Crucon top of the list. I currently have 25 cruises booked out till May 2021 with various cruise lines, as such I feel I have a pretty good handle on what great service is and yes most are booked through Crucon. What makes Rylee so great, it all has to do with her attention to detail and the training she gets from Crucon. If you are considering a cruise, give Rylee a call, I dont think you will be disappointed. Signing off now as I have to pack, enjoy your cruising. Don Law
Really enjoyed working with CruCon. They were very efficient and personable. Responded to emails very quickly. Great customer service. Highly recommend them and will certainly book again with them. Referred several people already to CruCon. Prices and perks were amazing. Well done!!! Lori Nero. Ontario, Canada
Our CruCon agent, Sky, is awesome!!! Always goes the extra mile to help us plan our vacation. Whether we’re traveling alone or with friends we’re confident all the details are in very capable hands.
We worked with an awesome representative. He was professional, extremely helpful, friendly and available to address and questions we had. We look forward to working with him again as we want to book another cruise on the Equinox this summer.
The booking agent did us a great job and ease of booking was great.
Easy booking and friendly services with an extra credit to sweeten the pot!
Good prices, service, and perks. We book all of our cruises with CruCon.
Very easy to book. Love the free gratuities perk!
Just completed another sailing with Celebrity. The booking with CruCon was smooth. The add-ons make it even sweeter. My booking agent was professional and prompt. I recommend CruCon to all cruisers.
I created a comprehensive spreadsheet to allow for a comprehensive “apples to apples” comparison of our options. I reviewed several different cruises, several booking options, and came up with a bottom line comparable number among our choices. CruCon came back with the best offer in all instances. We are so very happy!
You guys do a great job of finding us the best prices and the maximum number of perks! Your agents are always prompt and professional. I have referred you guys a number of my friends and associates and they have all been pleased.
We have a great agent who has gotten us great deals
We have 3 cruises booked in 2020 and hopefully will get some booked for 2021 soon. We love working with Autumn Ware, our agent, she is the best. Always great service from her and the rest of the folks at CruCon. Thank you CruCon Liz
The staff are always very helpful. Whether it be in the initial booking phase, or when it came to addressing a final payment issue, they were always willing to work with you however they could manage it. And the pricing has been very competitive.
I am not a lifelong cruiser. I just discovered cruises a few years ago. I’m easily bored with travel, but traveling by plane is no luxury. I have always booked my own travel, but cruise ships are too much out of my comfort zone. Thanks to CruCon, I’ve found impressive cruise lines and ships, and am getting ready for my 4th cruise. What I value about CruCon is their experience; they have so many customer service representatives who know how to handle your specific requests. Whether emailing or on the phone, I’ve never had anything but superb service. Their follow-up is fantastic. If you’re a first-time cruiser, I definitely think you should investigate on your own, read passenger reviews, and get an idea of which cruise line suits your personality. Then, let CruCon do the rest of the work.
I highly recommend CruCon. The amenities they offer are always better than the cruise lines and their customer service is excellent.
Let me start out by saying we are from Ontario, Canada and have sailed with Crucon for several years. We have always had good service with CruCon and the best perks. We recommend you to all our friends and other people we meet on the cruises. If there are any issues it is always corrected in a timely manner. These folks are the best. I am a regular and likely one of your best advertisers as I brag about the outstanding perks I get from CruCon to other travelers. I invite my friends and help them book through CruCon as well. You guys are the best!
This having been the first cruise we’ve ever taken, it exceeded our expectations. We are already looking into another cruise with CruCon.
My Cruise Specialist is great, I’ve booked all my family cruises with her and she takes care of all our needs every time.
My agent was very professional. The booking process was very easy. Any questions asked, he was able to answer & respond very quickly. We have already booked another cruise with the same agent.
Of course I am a loyal CruCon customer. Your guest relations team has been fantastic with all of my bookings, along with the changes made due to NCL issues they created. Your prices are usually the same, however your amenities are always better than anywhere else. I always shop around and always come back to CruCon. Thanks for everything. –CruCon loyal customer
Absolutely I would book again, without a doubt. We have used your company multiple times and it makes traveling so much easier. Plus, you compensate us with many perks and onboard credit. We have referred several friends.
I frequently use CruCon to book my cruises as they have very good promotions (when you get it right.). Also, I love that they send you a bottle of sparkling wine to your cabin to help kick off your holiday. They are also spot on when it comes to making sure you get both your OBC’s and your $50 Loyalty credit.
Crucon, by far, has the best deals available! Nothing beats their holiday sales! Great customer service too. I will continue to book all our cruises with Crucon!
Great service over the phone with questions about the cruise. After checking many cruise sites CruCon always has the best price.
Great prices, great perks, great customer service!
Had a great time on the RCCL Allure. The cabins definitely need refurbishing but public spaces were still attractive and well serviced; overall service around the ship was friendly and commendable; shows were fun, food excellent, disembarkation superb (as was embarkation). Great value for the money!! Booked through CruCon (as we generally do....everything was professional). VERY pleased!
CruCon has excellent customer service and love all the special that they offer . I will book again in a near future .
We like the service we get from our agent and her team. We’ve used them for over 25 cruises and never been disappointed.
CruCon has been amazing throughout the whole booking process. We dealt with a few different people as we are in South Africa and a big thank you to all the wonderful people who assisted us with all our questions. All perks and arrangements were excellent. No questions or problems from Celebrity. Everything went well and we had a fantastic cruise. Once again thanks to all who assisted us for this wonderful cruise.
Outstanding Customer Service, great prices and great perks. Glad I found y'all a few years ago. Have had nothing but positive experiences with everyone that we have talked to at CruCon.
Just purchased another cruise from CruCon. We've taken many through them because of their great perks. In addition to the cruise line perks they always add a nice amount of on-board credit. I watch for their big sales several times per year as the time to book a cruise. I occasionally will check other on-line agencies but have never been able to beat CruCon for perks. Helpful customer services reps too, and we've never had any problems with a booking.
It is always a pleasure to book with CruCon as your agents are always very helpful and prompt. I especially enjoy working with one agent in particular, she is awesome! I also love the CruCon perks that we receive when we book through you.
Have used CruCon for all my cruises for many years . We do at least 2 per year. Always get the best price with the most amenities. Our agent Doug Young goes over and above to help us. I have booked at least 10, probably more cruises with CruCon and have never had a single issue. Reliable and reputable
We’ve been setting up our cruises with CruCon for 11 years & have referred them to many of our cruising friends. Why? Excellent service. Excellent perks & loyalty program. That’s why!
Have had 2 great experiences with CruCon, one on the HAL Koningsdam and one on the HAL Zuiderdam. Both are excellent ships and great trips!
The entire process of booking and information gathering was seamless and completed expeditiously. The additional perks provided by CruCon were terrific and greatly appreciated. Our agent was, as always, a pleasure to work with. He answered my inquiries quickly, professionally and accurately and is always friendly. We will definitely be using CruCon for all our future cruise reservations.
We always get great service from our agent and the rest of the staff at CruCon. I have referred friends and family to CruCon and they are also very pleased with the serviceCruCon provides. We will continue to use CruCon as they are best!
CruCon not only has great prices but also offers fantastic incentives for the cruise. I dealt with one agent. He was wonderful to deal with. His communication via phone and email was top notch. I got an unbelievable deal on the Edge thanks to him. I have booked a few times with CruCon but now CruCon will be my go to for cruises. Thanks.
No need to look further, CruCon is the BEST!! We've been using them for over a decade. The service has always been outstanding and they have deals that rival any other agent. We deal with Autumn Ware who is a consummate professional.
I have been using Crucon for a few years now. My agent, Rylee, is the best!! She is always more than willing to help me out. She is excellent about getting back to me. She is extremely professional,helpful and goes above and beyond!!!
Had a good experience with EVERYONE I talked to at CruCon. I called numerous times to see if our cruise decreased in price so I could get better rates - and every phone call was professional/courteous. We also had a ship issue which was handled well by Cru Con.
Everything went smoothly. Got a better deal with CruCon than other online resources. Appreciate not having to remember to make the final payment, that you all do it automatically.
We have been booking with CruCon for years, especially with our preferred agent. Even with our comparison shopping with other agencies and directly with other cruise lines, we ALWAYS find the best deals, best service, and comfortable communication with our CruCon’s agent. Now that you are also booking for Viking Ocean Cruises, we will be booking only with her. We are loyal clients, but only due to your service, your complete assistance, and your understanding when life throws us a curve ball and you work it out as best as you can for us. I recommend you to anyone who asks about our cruising!
CruCon has always treated us good and has made it very easy on us.
I received excellent service from my agent. Every detail was handled perfectly and she saw to a few additional requests I had graciously and to perfection. I also felt I got a good deal.
I really appreciated all of the perks – prepaid gratuities, specialty restaurant, $550 shipboard credit. The booking was easy and the staff kept in touch which made the entire process simple. Everyone we dealt with was friendly and prompt in responding. We had a great time!
Our sales agent was very attentive to our vacation needs and matched us up with the perfect cruise. Saved us money, got the dates requested and in Aqua Class to boot, thumbs up for him. We will definitely be in touch in the future. Thank you.
From planning my trip, to the incredible cruise. We are completely satisfied and will book our next trip with CruCon for sure!
Love booking with CruCon. Our agent has always taken excellent care of us and responds to our calls and emails promptly!
The perks we received on CruCon can’t be beat! We got all 4: free gratuities, free WiFi, free drinks, and shipboard credit. It is so easy to book a cruise. We already have another one booked the end of October!
The CruCon staff made it so easy to book a cruise, they answered all my questions and put me at ease about my cruise. They are courteous and polite and go above and beyond to help us get fantastic deals on our cruises. I recommend CruCon to all my family and friends and have actually had family join CruCon. In appreciation, they have small gifts waiting for us (chocolate dipped strawberries is one!!) in our cabin. Thanks, CruCon, you are our choice of travel agents!!
Excellent and prompt service always. Most recent booking for celebrity Edge, I felt the need to change the original stateroom we had booked and Elissa in customer service made it all possible with her phone calls direct to Celebrity. Given our past cruise history with Celebrity, the final choice was an upgrade to one cabin level higher at no extra charge and Elissa did all the necessary work within a 24 hour time frame. We are so very pleased.
We LOVE CruCon !!. We used to book with other agencies by shopping for a “good deal” BUT now we will ONLY book with CruCon. We enjoy working with our agent. Jordan is friendly and responds quickly to inquires. He helps me find the best deal and I really enjoy booking with him!
CruCon offers good deals. They are reliable and helpful. They promptly answered any concerns I had – even in the middle of my cruise – they answered my question immediately. And I love the perks!
Everyone I dealt with was friendly and knowledgeable. We have booked several before and have 2 more booked at this time with CruCon. We have recommended CruCon to several other people and all of them have been happy.
Our booking agent is always friendly, professional and responsive to our needs. Her colleague in customer service also responds promptly and is always helpful. Highly recommend CruCon!!
Personal service and great prices.
Our agent does a fabulous job in booking our cruises. At any point in time we have as many as 9 cruises booked with her. She is a great communicator, efficient, pleasant, follows through and dependable even when we are on board ship.
Reya is the best at what she does and will always use her. Very helpful and always willing to help with any questions or concerns you might have! Love Crucon!
The cruise specialists at Crucon are exceptional. We've booked with Charlie & she is very knowledgeable & can answer any question. Upon boarding our ship, we received all of our Perks without issue. This was our second time booking with Crucon & 5 days after arriving home, we booked a cruise for next year! They are very efficient & make it their policy to call you back the same day. I don't see us using anyone else to book cruises as they are always having super deals!
We already booked another cruise with CruCon. I have liked working with my agent. Sky has been great to work with and very responsive.
I have been booking with CruCon for many years and I will continue to do so because I trust that my booking will be handled in a totally professional manner and promises made will be kept. I give highest marks to this travel agency.
Having booked many cruises with CruCon, I have have found that their service and pricing were above par. The sales agents with whom I’ve worked have always been responsive to my questions and offered helpful suggestions. CruCon has been and will reman my go to agency for future cruises.
My agent has helped me book several cruises, and she is always able to offer excellent perks! Additionally, any time I have questions, she is quick to respond with exactly the information I am looking for. Her level of service is top notch! I have another cruise booked for December, and there will be more to come!
Pricing is always competitive, but add-on perks such as free gratuities, cabin credit, drink packages seem to be better than most other places. Total, all-in price of the cruise typically beats competitors. Also, people are pleasant to talk to.
We received great service from our booking specialists at CruCon, this year and last year, when booking our cruises. The perks and credits offered with the cruises were the main reason for booking with CruCon. We received everything we were offered without any problems.
Just got back from 5 days on the Norwegian Sky. The ship was the smallest we have been on. Staff & Management were the most friendly, energetic and overall fantastic to be around. Much better than the Epic that we sailed last Spring. They were ALL miserable. The Boat needs to be refurbished soon. The rooms were small but comfortable. The food was average but the kitchen was as huge as other ships. The Comedian was fabulous. Everyone liked him, Rodney from NJ. The dance Team were fabulous but entertainment not up to par with big ships. The piano player had a huge dancing crowd. Everyone was happy. He seemed to be fabulous. It was frustrating to have back to back Customs ports. Lots of hurry up and wait. Coming back from Cuba, no one checked what liquor or cigars we had and never took any of it to keep until end of cruise. We were all nervous for nothing. No pushing , shoving for pool chairs was wonderful. Everyone was calm. Fun to get to know so many people when you are in smaller setting.
CruCon was by far one of the best experiences I have had booking a vacation. The staff was amazing. They were easy to contact and followed up any issues that arose. I booked two cabins with the Celebrity Summit. The Summit went into dry dock and we were then notified that one of cabins with three people couldn't be next to our with only a month til the cruise. They worked with Celebrity and stayed in constant contact to resolve the issue. Not only would I book with you them again, I have already referred them to a number of my friends!!
Absolutely I would book with CruCon again… and have! I have booked two more upcoming cruises. If I book on the ship, I have them transfer my reservation to CruCon. My husband, mother, sister, brother & sister-in-law all use CruCon. Every person I have dealt with at CruCon has been fantastic! Thank you all for being my cruise specialists!
I have booked at least 30+ cruises with CruCon over the last several years. I stay with CruCon because when I call about a cruise, I know that I have the best price and the most amenities for that particular cruise. I always check other travel agents and cruise line websites to see if I have the best deal…and I do. The staff at CruCon is very professional and personable. I have never had a bad experience when calling their facility.
Crucon great company very experienced very knowledgeable will do business with again
Been cruising for 35 years. CruCon has been my go to website. I compare offers from many agencies against the offers from CruCon. More times than not, CruCon comes out on top. They will work with you to ensure you receive every discount you qualify for. Their loyalty program is outstanding and the onboard credit is greatly appreciated
Our agent was wonderful and there was not one glitch, thank you. We will definitely book with you again, maybe 2021.
We had such a positive experience booking with CruCon, everyone was consistently friendly and helpful. Thanks so much!
Have used CruCon Cruise Outlet for over 10 years with excellent service and experiences. This is really due to my agent knowing her customers and addresses their concerns, like me. Really appreciate her support and customer services…
Our representative has proved to be invaluable when cruising. She has helped book my families cruises for several years and has made the experience very pleasant (thanks Sky Dustin!). Consistently goes above and beyond when trying to find the best deals/perks available.
Our Agent Laura does a wonderful job. We have been using her for years. She gets us the best deal possible and if there are any issues she clears up any problems quickly. Laura is an asset to the Crucon organization.
Lots of on board perks. Very efficient in helping me with any questions. Great sales.
CruCon offers the best perks of all the cruise specialists. Service is thorough and questions are answered quickly and courteously. We will definitely book again.
Always great deals and amenities. The agent that we use is very easy to work with and responsive to questions. This is not our first cruise using CruCon and it won’t be our last.
Great extras with CruCon. Looking forward to working with my agent and CruCon again.
It is always a pleasure working with my agent. Doug was able to find us great rates for our cruise. He is always available for any questions or concerns. I had to call a few times to speak to customer service and everyone is always pleasant and helpful.
Crucon took great care of us in planning and setting up three Viking European river cruises. We are very pleased with the great job they did for us.
I have always received good service, as well as great deals on my cruises. Everyone with whom I have spoken has been pleasant, respectful, and very helpful. Quality and consistent customer service retains clients.
For at least 10 years, I have used CruCon cruise outlet, and I go on many cruises a year. I continuously receive outstanding service from my cruise consultant Autumn Ware, and enjoy many above and beyond cruise perks(shipboard credits from CruCon) that you can't even get as an elite member with many of the cruise lines. If you like the best you can get in service, plus maximum ship credits and other benefits, you should call them now. And Autumn is a true pro and lovely to deal with besides. Pat Piskura
Crucon always gives me wonderful service, and I love the extra perks we get in addition to what Celebrity will give us. My TA (Autumn) always gets back with me in a very timely manner when I either email her or call her. I have referred several people to her who feel the same way.
Just because a ship is New doesn't mean it's Better. They are trying to build ships for the Next Generation (post Baby Boomers) and have thrown the baby out with the bath water. If you Love the front Sky Lounge on the older Celebrity Ships you will discover you are Not Permitted in the Front of the EDGE unless you are a Big Spender. The multi story Main Dining Room with it's open air and grand Staircase has been replaced by 4 Theme Restaurants that are cramped, dark and all serve the same food? What's the Point? To access the Eden lounge in the back of the ship you have to go through a long dark mirrored hallway like a Fun House at the boardwalk filled with globular gold trees. We called it the Halloween Forest. The Interior of the ship was designed by a woman who had never done a Ship before and it shows. The ship looks like a Corporate Office Building inside. The Only art work in our cabin was a Black and White Photo in the Bathroom. The outside elevator/lounge called the Magic Carpet-does not Move and is so windy while the ship is moving you can't sit out there. Found out Everyone has to Get Off before they can move it up or down. in 10 days I never saw it move. Some Magic that is. The Captain admitted the Magic Carpet is pretty useless But it was the brain Child of the CEO of Celebrity and who's going to tell Him it's a stupid idea? The Good points are that the Stage in the Main Theater has been moved out into the seats so you feel closer to the performers. Celebrity Food and Entertainment are Always great. I will continue to Sail with Celebrity but Only on their Older ships.
We only use CruCon to book our cruises as we truly get the best service and prices. They are friendly and have the answers when asked. They have been very helpful in coordinating friends and family reservations.
My sales agent was a pleasure to work with. I am a tough customer that asks lots of questions. He was always friendly. Other members of your staff were all also amazing. They all got back to me ASAP and I appreciate them so much!!
Good customer service and easy to contact! They always respond quickly. My favorite cruise TA!
Yes, I would book with CruCon again, I feel I have had great service as well as the best prices and perks.