Reviews of Burnsville Auto Repair (Tires)

Teresa Gonzalez

The techs were incredibly friendly and went out of their way to make sure that I was taken care of as a customer. They did an amazing job, and got everything taken care of in time.

Bridget Smith

Stopped in to have a screw lodged in my tire looked at. They came over and looked at it right away, removed the screw free of charge, and even offered to check my air pressure the next day to make sure the tire was fine. I would definitely return if my car needed work!

Erik Skaar

First of all if I could not give a star I would!! This place is a joke and the technicians and especially the service manager (Corbet) are not experienced enough to diagnose or fix things properly!! I brought my 2010 GMC Acadia that has had a check engine light on and it has been checked out by a dealer. The dealership specifically said your are going to need new timing chain and guides...(it is common on these). Me being a former mechanic didn’t want to tackle this myself. So i thought I would bring it to a local shop to get a estimate on getting it fixed. So brought it here big mistake!! First corbet called me and said oil was low 1/4 of a quart and the engine oil is slugged up....hmm funny dealership didn’t say anything 3 months ago when they did oil change. So he proceeded to tell me that he is positive it is not the timing chain or guides and he wants to do a oil flush and change out spark plugs because check engine light was showing misfire. So with it already being there and me not having time said fine get it done. I asked him again do the timing chain and guides need to be replaced and he said no this will solve your check engine light and issues. So I said great it is cheaper then a new timing Chain and he said yes, we don’t want you to spend your money on stuff that is not needed...this will fix the issue. So next day he called said vehicle is done everything is running great went and paid $941.. told me there is a 2 year warranty on work any issues bring it back. So got in vehicle started it up and no lights were on drove it maybe one mile check in light is on, called corbet up and turned around and he said that they need to relearn the camshaft sensor...red-flag. I asked for what reason you just changed spark plugs and oil. He said because we unplugged battery and some sensors for spark plugs. Already frustrated, I said ok. They kept it for another day because first time didn’t work on the relearn. He said ok this should fix it now. Drove it off lot and again check engine light on again. Drove it straight back and he said he will look at code again. At this point I am pretty aggravated because I spent $1000 and nothing was fixed or diagnosed properly. So left the truck again another day, didn’t receive a phone call so called them and someone answered phone and said corbet tried to call you and left a message on mine and wife’s phone... ummm ya never happened anyways I went in there next morning to se what is going on . He is now saying I need to replace timing chains and guides the first thing I brought it in there for and waisted 4 days of my time and still chad e $941 dollars. Long story short nothing was fixed horrible service. I asked to get a refund of some sort for nothing being done and he said he will check to see if we can credit it towards fixing the timing chain. I told him ya right like I trust this company. I wanted my refund. He told me he can’t do that. So I have been trying to get a hold of owner but not getting any real response. So I will be getting a lawyer involved to solve this situation. Just don’t want happening to anyone else. Corbet also said they have videotape of everything they do and I said great I want to see them because I want to verify you did the work and he said well I can’t do that... what a joke..Plus he also told me that my truck was under gmc warranty for timing chain and wasn’t true.

No Scop3

Best place for service and friendliness

Keith Young

They we’re very knowledgeable and friendly.Also reasonably priced. We will be going back!

Dan Rollins

I have had work done several times from these guys and they consistently exceed my expectations! It is really hard to find a shop that not only has fair pricing BUT has amazing customer service. Perry and his crew are proactive and always deliver on what they promise. And the fact that I get a free car wash coupon with any service is a bonus perk! I will be back!

Gideon Gutwa

Quick service,coupons online and car wash after Oil change

d

Always helpful

Matthew McClung

Fix the A/C

Les Chalfin

Just great!

Keith Mercier

Great car place

Juan Cruze

Good shop,they get the job done. Mike Stewart is the man

Pat mcgee

These guys are great. Decent service reasonably priced. Their waiting room is nonexistent though. But whatever.

AJ Bear MN

Best service around

Laura M Zgutowicz

Wonderful work, reasonable prices!

benjamintri .

I've only gotten gas and oil changes, but if you can get their oil change card, it's worth it. Changes don't take terribly long if you schedule them ahead of time, and you always get a free car wash. They have a small waiting area, but if you are not waiting there there really aren't too many places to "hang out" nearby.

Cleta Hanton

The employees at this shop go above amd beyond in their strive to keep the customer happy. Free coffee while you wait, free car wash after every service, lowest oil change around. Will only have our car serviced here.

Jordan Balbach

Always great service!

Branden Hudspeth

Done quickly. Cheap. And great customer service.

Nicole Morgan

The cashier is super friendly and their oil changes are fast and cheap!

Sean Cunningham

They were affordable and got my car in and out on time.Great experience considering I crashed my car.I was impressed with the staff and work done. I recommend going here again.

Kim Moren

Happy to have a place I can trust so close to home! I go to them for everything car-related now. Knowing I will receive fair pricing and great service really takes the stress out of it. I also like the friendly cashier worker who always makes sure I get a coupon for a free carwash whenever I have any car work done. :)

Lighthouse BD,Inc

They do great work and will go the extra mile for you!

Jeff Plaster

Great crew of guys here. They were able to help me figure out what was wrong with my car and tires and fix it at a lower cost than initially given to me.

Peng Wu

I'm very impressed by how much they care about their business. They effectively solved my car engine check problem and I have a free car wash~

Jenna Harris

I have been coming to this auto repair shop since my first car started needing work. They have always been kind and honest about recommended repairs.

Sandi Cayo

It was above and beyond like always

teawithal3uml3lel3ee .

Extremely professionally ran business. Got a recommendation to go here since their other shop was booked, I was a little nervous to try a new place, but I certainly got the feeling that they respected my time and wallet, and they did.

Victoria Dansoa

Great price for oil change

Lesley K

Great

Latanga Donaldson

I took my car in for repairs on Wednesday June 8th I needed to have a left front bearing assembly replaced. The service I received was excellent, the car works perfectly and I would recommend them to anyone in Minnesota.

Angela Ballman

Great place to go! Nice people and very helpful.

Heather Jelinek

Love the guys here. Always honest about what you do and don't need.

Alissa Kennedy

Always kind and honest. I've been going here for 5 years and never been disappointed.

mary okolue

For quality Gas for my car, they have the best! Thanks

Mari Windmiller

Very good

Jeremy Jensen

I’ve had work done many times here over the past decade. Stopped in from out of town for an oil change and was greeted by some of the friendliest people in auto repair business. Todd and Arianna were very helpful. This isn’t the type of place that will upsell you, just give you what you need to keep you moving. The owner Perry has always had ethical employees and out of all 3 of his shops this one is by far the best.

Dalynn Regehr

I had Burnsville Auto swap springs on a pair of front struts. The Tech there used a vice grips to hold the shaft when tightening the top of the struts. These pliers marks scored the strut seals causing the oil in the struts to leak...the struts went bad in week. I then purchased replacement struts. When removed...and after inspecting the faulty struts it was visually obvious what had happened - Burnsville Auto were the only people that touched my struts - the tech used a pliers on the shaft - plane and simple. I called Burnsville Auto Repair and explained to them the situation. The guy who answered was a new employee (not even there when I had the work done) yet did not believe me, did not care to see the faulty struts if I brought them in, told me that using a pliers is not the process (I agreed with him a pliers on the shaft is wrong!!). Regardless of their process the tech DID use a pliers on the shaft. I am an Engineer so I like to think I can come to educated conclusion off an observation. They basically told me I was out of luck and I can talk to the owners if I had a problem. So not only was I out the price of their spring swap, I had to buy another set of struts, and replace the struts AGAIN!!...all because their Tech took the lazy way and used a pliers in my shaft...I'm not happy with Burnsville Auto and I suggest you go elsewhere.

Dre Mccreary

From the time I enter the building to the end of the repair and receive my keys back the communication was thorough and splendid. I love this place and felt like I was at a resort.everything was fantastic Including the complimentary premium coffee! THANK YOU BURNSVILLE AUTO REPAIR A TRUE FIVE 5 STAR REPAIR SERVICE. SIDENOTE: the heated seats were lovely. Also the fact that you transport people home while waiting for repair to finish is going above and beyond!

michael stewart

Michael (my son) is a manager here. He's the family automotive tech. He is a very good tech. I'm damn proud of him too.

Laurie Chivers

They are very helpful and professional.

Larry Remis

Trustworthy which is hard to find....Great People!

Jeffrey Reed

Great Services

Harold Patel

They always call to let me know what's up as soon as possible and get my authorization before proceeding. Approved 100%

CJ S

Very trustworthy mechanics! They went above and beyond when replacing the plugs and cylinder coil on my 2004 f150 truck. This is not an easy replacement on these engines but they did whatever it took and communicated with me the whole way through! Very happy

Paul Garcia

Good service good staff

demise holmes

I love it all of the was nice

Fatimah H

I don't normally leave reviews, but the service I received from Burnsville Auto Repair was outstanding. My car had been making a terrible noise when it got up to highway speeds. Loud enough that I could not hear the radio. I brought the vehicle to Burnsville Auto Repair, and was blown away by the customer service I received from Corbet and Bryce. Corbet is very to-the-point, but it's obvious he knows his stuff. After a very short wait, he and Bryce stated that new tires should solve the problem. I was so relieved since I was told by the dealership previously that I needed a new suspension system. The dealership never once mentioned tires. Corbet showed me on the tires themselves what was causing the noise, and then listened to me when I explained what I wanted from a new set of tires. I asked about the suspension since the dealership said I basically needed a whole new system, and he said that everything there looked good, and did not need to be replaced. I walked into this shop expecting the worst, and walked out extremely happy. My car is back to normal, and rides beautifully. It turned out to be a simple fix, and very few repair shops are that honest. Would definitely recommend bringing your vehicle here.

Kayla Rasmussen

Quick service and friendly staff. But the waiting area is just a bench inside a gas station and there was a lingering smoke smell. But free carwash!

Bambi .M

Do not go here I came to get my car repaired and I ended up having to pay for a motor in which I got less than two years ago. I went to get my car done because it began heating up and afterwards everything went down hill. My car then started making shuttering noises when starting up and whistling when driving so naturally I went back. That was a big mistake because they told me it would cost 600 for them to get and put on the exhaust manifold so I got the part for them. They charged me 400 after that I went home and the noise was gone but the next day the noise was back. I went to them again and this time I was very curious but I set my appointment. The receptionist to me in these word exactly “I’ll schedule you when my good mechanic will be working” I should have just took my keys back. Later that day they called me telling me they wanted 800 to fix the car claiming that it was old and breaking down and that the exhaust manifold was not letting air go through. At that point I was done and just told them I would pick up my car. My car got worse and started whistling louder and I went to a better mechanic that told me the put the exhaust in wrong and I would need a WHOLE NEW EXHAUST. Then they told me that they messed up the motor when the put a drill in and it broke off, WHICH THEY LEFT IN, and now the motor is messed up in which I will have to buy a new one. I called to tell them what they did wrong and they told me that their mechanics would never do this because they are a “professional establishment” and they would have to see paperwork to know if they did it or not. All that I got out of this response is that they can still say they didn’t and I haven’t been to any other mechanic except for the actual Chevrolet company and this time I wanted to go the cheaper route and it obviously was a bad idea. So please heed my warning and don’t ever go here for you car getting fixed. Also this is the correct repair shop. I live right near it and thought it would be best for convenience.

Cole Haugen

Fair

Tiffany Walker

Got a car took it in for work done, everyone was so nice an very thorough an assured me I was in great hands. They even picks you up free service to bring you back up there to pick up your vehicle. I am very very happy with the service an employees. I have finally found a home for my car needs an services! Thanks guys!