Here you will see the opinions of real people who are using the services of Central Tires (Tires) in the state of Arizona.
Right now this firm gets a rating of 3.6 over 5 and that score is based on 116 reviews.
You may have noticed that it has an average rating is really high, and it is founded on a large number of scores, so we can think that the valuation is quite reliable. If many people have bothered to value when they've done well with the service, it works.
You know that we do not usually bother to place scores when these are good and we usually do it only if we have had a problem or incidence...
This Tires is included in the category of Tire shop.
This is the best tire shop in Phoenix and the best place for a take care of my tires and rims for many years and many cars and good honest employees and I recommend.
Service was really good. Love my rims and I will definitely recommend it!!!
worst service..the staff are just so rude never goin back
Leo the manager is the bestest ever!!!! Him and his staff always treat me right and take care of my tires or whatever I need at a great affordable price. I bought my rims here and refuse to go any where else for car service or tires.Thank you Leo and also to your crew. Y'all are the best.
great service!! very friendly crew!
Second set of wheels. Great prices. Leo always treats me good when I go in.
Came in for a tire rotation for my Wrangler and Luis was very helpful and polite. Will totally come by again!!
I took my truck to them to have my wheels balanced. I chose this company because they work on lowered trucks and I have a lowered truck. When I picked my truck up the first time it was literally so bad driving on the freeway o thought I had a flat tire. When I took it back the second time all they did was move the tire from the front to the back and now it’s worse! They lied and tried saying my rim is bent which is not true my truck rode a million times better before I ever went here. Worst mistake ever I will never go back!
This is my second time visiting this location, and the customer service and service itself was great and convenient, definitely will continue coming here and recommend for others to giving it a shot.
Took care of me right away. Great price. Very happy.
I always go to central tires, they have the best prices in town!!! They always have good customer service never struggle with them.....
Tried to be ripped off was told i needed parts just to do an alignment.. Gonna cost me $700 for parts and labor. All parts on my list given to me were new except 3 which was not an issue for my alignment and was charged $15 to tell me that which i never asked to inspect it just to align it. Got my alignment done somewhere else, no issues.
My mom had some problems with her tires it kept losing air other shops were saying just to buy new tires for all 4 when only two tires were the issues.. A gentlemen name Leo was kind enough to inspect it and told us it was just a valve stem. Thank you Central Tires!!!! :)
I had this place put control arm bushings in less than 2 years ago. They stood around talking (to each other, to friends that would drive up, to anybody) longer than they worked. I stood around all day. They finally finished. 1.5 years later, another shop tells me the upper bushings on the driver's side are coming out. I go back to these guys and first they say the shop manager from that period got fired. They could only see a receipt for 400.00 and not what it was for. I'm telling him that is it. I ask if he would look as at it. He gives me excuses. He has me stand around for 2 hours. I point out the mechanic who installed them who is doing everything but working ( talking on his cell, eating snacks, talking to other employees). I wait for another 2 hours and finally left. I would not let these guys take my money and leave me hanging again. I'm telling everyone I know about my experience. STAY AWAY! They dont know what they are doing!
I usually never post reviews but I felt others should be warned by this companies shady business practices. Had just got some suspension work done for our company work truck including bushing replacement from our in house mechanic. Dropped off the truck to get a simple alignment in the morning and by late afternoon I have yet to hear anything from them. I call to get an update and they tried to rip us off like many other reviewers have posted. They tried to tell me the bushings needed to be replaced and they required a specialty tool in order to get the alignment done. Was quoted about $450, told them not to touch the truck and I would go pick it up. Took it to my regular shop and got the alignment done in two hours for $80. Buyer beware
Worked with me to find the right wheel and tire combination for my truck. I'm very happy with the results and would reccomend them if you ever need wheels and tires.
Went there yesterday, they had to special Order My 26"S For My Lincoln Navigator Will See How Do They Do, I Will Post A Picture Of My Ride
I will not recommend this tire shop. The workers did a lousy job. I had my brakes and rotors changed for a good price. After replacing the parts I come back to the shop because I been hearing my brakes squeaking. The owner told me it's normal and to turn my music up so i won't hear the noise. After going to a different tire shop to have the noise checked. I was driving with a strip bolt that tightens the brakes and my rotors were glazed. I had to buy another set of rotors and the bolt.
Very satisfied, good vibe. Most important they took care of me.
Stay away from this place. Paid over 4300 and my truck is still not finished. Excuses about Jack not working,lack of communication. This place does not place customer satisfaction first. They do not honor what customers request. I was very patient with them told them to take there take becuase I did not want to go back and forth for issues. I should not be having issues if I paid for a service and it should be done and completed the right way the first time. 6 plus trips to see what the status is on my truck and it not being ready. I am honestly very disappointed with this company. I will make sure no one gets cheated from these people.
worst service ever!!!
This a very convenient place for me and the prices are great. I also know lots of people who came here and neither said they have any complaints. They love the place and the people answered every question I have
Best tire shop in town the only one that can do my alignment cuz others cant for anything truck or cars hit luis up!!! Tell him kryptonite sent you!
Had the struts repaired at this location, affordable pricing, struts are great! Location was far from my home, but was worth the drive. They offered 6 month warranty on the repair.
I dont know how well they perform their job as I did not have a good costumer service experience with them, I went in to see about a price for some tires and rims and get them installed, the guy wasn't very polite, they told me they would call me back the next day, never happened so I gave them a call and they said they had not checked anything and would call me when they had time, again never happened. my husband went in a few days later and the guy pretty much ignored him and walked off on him twice and treated him like he didn't care for his buisness. We went with the purpose of buying from them and paying cash, and the treatment they gave was as if we were asking something for free.
Great variety and knowledge on wheel! They guys here took great care of me, and I'm confident they'll do the same for you!
I get all my new tires here, good quality and this shop keeps their word on the 1 year warranty.
Best prices for wheels in phoenix, would recommend to make and appointment ahead of time since they get busy do to good prices , Leo and Carlos are always there to help
Took my car to get tires they gave me my car back with a shaking took it back to them they told me it was my upper n lower controller arm and my stabilizer shock so I paid them in feb 2016 to get this problem fixed its now may 2016 and my car still shaking I keep taking it back and they keep giving me the run around I talked to the owner and he told me they would fix it so it was left there a whole day I get it back and its still shaking and also making a noise before I brake and after I release my brake I took it back and they told me they couldnt do anything until 3-4 hrs I asked for my money back and they told me go back on Wednesday and talk to someone Im tired of going back and forth its my only car and my kids and I get so scared when it shakes definitely a horrible experience with this shop!!!
Pretty awesome straight up service. I talked to Luis through the process he was helpful. I got new rims, an alignment and camber kit. Its night and day the way the car drives compared to before. Thanks again guys, will recommend and return.
I will never come here again! Waiting for hours joust for ONE tire that ended up being a used tire and not new!!! My wheel was also damaged! When I tried speaking to the owner, the workers went on as if they didn't know who the owner was. Don't come here unless you want your time wasted! I went to another shop after my mother recommended it. That place was awesome! The owner was very humble and kind! They even fixed my wheel for free! I recommend this place 1000x before ever mentioning central tire on southern. Again, stay away from Central tire. Not worth the headache.
So I get a price quote from Leo and I'm there before 8 o'clock but he doesn't show up until nearly 8:40 . This place needs a lot of help because the guys that were there all they did was move cars from out the shop and wait for Leo. So when Leo shows up, is employee tell him that I was there first but his boy shows up and gets.put in front of me
Great customer service! Fare prices... I have four vehicles, and they have performed mechanical repairs on all of them. Quality work and focused on details. One visit and you will be back.
It took them three to four hours just to give me oil change
I got exactly what I needed. Wheels had to be ordered, but they were ready the next day. Great customer service. I will definitely be back!!
Great work. Quick and efficient.
Cheap bad tires defective within 2 months and tires separated after 5000 miles I purchase extended warranty and they stated they are not cover because I was told its my struts so I took it to a mechanic and my struts are fine, will replace my tires with a different company I do not recommend to buy from them.
The best place in phx for tires always take my car to this guys they really take care of me i highly recommend this place
the number one: dishonesty and service, one of the worst business you want to be, Leo is a rat.
Great place with great prices. Friendly staff with fast,done right service
Avoid this place at all costs. Very dishonest. Took 30 days to get my part they said would be there in 3 - 5 days. All they did was avoid my phone calls or hang up on me when I called. I drove down there and they refused to give me a refund and instead "guaranteed" it will be there in another 3 - 5 days. I am contacting the BBB. Never seen such horrible customer service anywhere. I work a customer service job as a District Manager and I assure you that anyone who does business with these guys will regret it.
Friendly and professional staff.
This is not just a tire shop is is a one stop shop for everything. Received awesome service for my tires and oil change on both of my vehicles. I completely recommend this place. This guy Leo is really informed on what kind of tires my vehicles need, and was always happy to help out. Thanks again
Waited a hour for an alinement and still didn't get one. Horrible customer service. Would not recommend to anyone. They don't even deserve the one star.
They have really good service here
The service is great and workers are excellent
This place has no manners, no work ethnic. They are slow, not very helpful. Was there for alignment waited about 3 hours and kept getting skipped. Go somewhere else forget this place. Dont even now how they still in business. To the owner of this shop. Please dont deceive people by taking no accountability in your part. I was there since 10:45 and left around 3:10. When i went o pick up the truck after i went to eat because waiting for 3 hours i needed something, i waiting in the lobby for 10 minutes and so did the other 3 people before me while your staff was just hanging out in the back talking. Another thing please do not get mad because of a bad review and call me out on it in front of customer very unprofessional, but i guess you didnt expect me to talk back then you tryed to cover it up. Plus the owner got the call from your shop saying wheels and tires were ready to be mounted and was informed i would be there friday morning. I show up and nobody knew anything. Stop putting up excuses and take accountability and you will grow and make better deals.
Called looking to a lift kit with some wheels and tires and get hung up on.
After making my wife wait for almost 3 hours even do she was the first one there they told her the car was missing a motor mount bolt and they couldn't align the car because of it , told her they could replace it for a additional $90 dollars........ I got home after work and check the car, guess what nothing is missing
The shop
I have been at this please quite a few times and bought rims and tires from them always a good price and nice selection. I always refer people to go there. Talk to Leo he is great 2010 FUSION WHEELS AND TIRES 2012 JEEP WRANGLER WHEELS AND TIRES
My husband and I took our truck here to get our alternator changed out. It finished pretty quick. Then we headed home and more than halfway there my husband heard a flapping sound coming from under the hood. We came to find out that the serpentine belt got shredded. There was nothing wrong with it before we got there.
Very nice and helpful people. They will take care of you good.
Been here many years. Been great experience so far. Have no trouble and great service
Bad service and wait time was way over. They had 6-7 workers there (when I was there) and two cars in the bay. None bother to touch my car for a simple alignment. I will be honest I did give attitude because when I got there I was literally waiting 5-8 mins standing there to get help . All workers just passed me , so I had to shout and say “hey, how much for alignment” finally got one guy attention but no I’m sorry you were waiting there . Plus I called in this morning and asked for alignment the lady said on the phone it was 70 but this guy said 80 and he just told me go into the lobby, but I am sorry for the attitude I gave but who won’t ? I was waiting in the heat. Then waiting for over 40 mins for alignment and nobody touched my car . I was seeing other cars pull up into the bay and getting worked on. Bad service , bad communication with each other.
Cool dudes, nice wrapped Tahoe posted in front of shop,,dannggg
Great customer service, fast turn around time. Free water! Luis is awesome
Great Service and Quality products for a Great Price!!!! Definitely recommend to friends and family.
Like the service they did a good job but they lied to me about a charge. They are good priced but only when you pay cash I payed with my card he said they would add tax and that I get I run a business as well but he deceived me and charged me an extra $10.00 besides the tax if he had told me that he would charge me that I still would of been ok with it but he didn't disclose that. I don't like dishonesty.
Verry satisfied people here are honest that goes a verry long way i defenently wish i would of done bussines here prior to wasting my money somewhere else
Came to buy some tires and I talked to one of the guys a day before. The guy over the phone was going to charge me $80 for 2 times each. When I got there Saturday morning $95 each. I was already there so I was willing to pay. Waited outside for 30 minutes while their employees kept walking past me. I decided to go somewhere else. Negative 2 stars if I could.
Place is clean. Management is friendly and seem to appreciate your business. Shop personnel are friendly a d professional. Overall good place to go
Esta de lo mas culero te dejan los trabajos a medias muy mal servicio no son responsables
Every time I visit them it's like going to see family. The service is awesome, the prices are great, and they have a great selection. The owners are cool, the workers are friendly, and Leo is amazing and knowledgeable about his product. If you need a service done or wheels and tires, go check central tires out.
This is the place to go to for all your vehicle needs!!! Great service and great pricing!!
Lots of.tire to choose from
The building looks nice and clean that is why I stopped there. They have a worker who lies so my experience was horrible. I went in for a tires and rims swap because I had a long road trip on my factory rims and tires. All I needed for them to do is take the factory rims and tires of and but my nice rims and tires on. "The liar" mounts my aftermarket rims on and I noticed a hub centric ring on the floor by my tires. I asked "the liar" was it mine he said no and puts it on a shelf. I drive my car and my steering wheel shakes. I go back, Central tells me I need balance. I tell them that my hub centric ring was not put back on. He shrugs it off. I go back at 8am the next morning for the balance and when "the liar" took off my tire no hub centric ring. I told him that was my ring so he puts it back on. I told his boss and they still charged me full price for a their dishonest worker's actions. Top it off when I drove off I discovered "the liar" put my lug key on the roof of my car so it rolled in the street. Poor Minded People. The rims looks shiny on display put the service is poor.
I've had a few things done on my vehicle (whole a.c. unit, oil changes, fuel filter and o2 sensor) at different time and I honestly love this place. Sometimes I can be a bit inconvienced because it has taken a bit longer then expected for the repairs but I would honestly not take my car anywhere else. They keep you updated pretty well on The time for repairs and the guys there are super friendly even when I've been frustrated due to time restraints. Thanks guys for all your hard work. Also there financing program is so easy and the only upfront cost was a bank withdrawal for the app fee.
(Translated by Google) Very good place (Original) Muy buen lugar
Great service great deal on tires & alignment
Siempre vengo con el Leo y Carlo Estos weyes siempre resuelven mis problem as de mi troca
They really helped me out of a pinch
Could not do a simple alignment on a four wheel drive truck
Got my oil changed here, fast service. So i came back for New tires. Thx guys!
Nice place. Great prices.
(Translated by Google) Bad service super slow 2 hours and a half to spend my car and apart more time to do alignment They told me that in 1 hour or an hour and a half I was ready and nothing .. (Original) Pésimo servicio super tardado 2 horas y media para que pasarán mi carro y aparte más tiempo para que le hicieran alineación Me dijeron que en 1 hora o hora y media estaba listo y nada ..
Awesome service! Highly recommend Central Tires
Great service Leo took really good care of me.
Great Customer Service and excellent prices☆☆☆☆
Broke a sensor in my tire and refused to fix it . Will never go back!!
Great Customer Service
They are rude and very unprofessional, bad service
Ok could work on quicker service
Great service , great prices they got my truck some new 22’ tires for better prices than other places I checked . I Also got a leveling kit and alignment, I am very happy with the service