Reviews of Riteway Auto Parts (Scrap Yards)

Sara Foster

Russ the parts puller is very knowledgeable and a pleasure to deal with

BASS MASTER 87

Bait and switch. Be careful and take pics to protect yourself.

Wetto Sanchez

Having their hours show theyre open from 8am to 2pm on a saturday only to drive way down there and see theyre closed.

Fred Doggg

Have bought from them for years no issues and the best staff. I have had no issues with the hundreds of parts I have bought for body parts to complete engines.

pablo espinoza

I went in for a quick question and the MANAGER put me on human hold while attending 6 calls before i finally got frustrated and left. There was only person working outside while atleast 5 employees just watched and continued talking. Poor customer service

Marie Hartman

Awesome compamy...Honest and quick. I recommend them highly...best auto shop i ever had the pleasure to deal with...my family brings all our cars here

dean smith

So rude and unprofessional!!! In person and on the phone!

Judy Laska

Best auto recycling business in the valley!!

Jonathan Perez

I was looking for Power steering pump with pulley for my jaguar called oreily , auto zone , napa and guess what they didnt have it and called riteway and they ended having it so i will be coming here from now on very cool employees nice little shop

Chris Wadding

Con artist's. Bait and switch. Will not let you see the parts before you pay for them, leaving it in their hands as to wether or not you will even get a refund. Will never do business with this company, and I highly suggest you don't either!

Tim Martin

As a long time employee of this company, I can tell you that nobody would ever need to be concerned about leaving any personal belongings here. All of our employees are screened and back ground checked. I'm sincerely sorry that this gentleman lost his wallet but I assure you it was not here. We sold him a part that was inventoried incorrectly and promptly refunded him in full. I cannot say if there was an apology given but am extremely offended by the suggestion that we would steal anything from anyone. Sorry you had a poor experience with us Michael Keleher. Our goal is always 100% satisfaction!

azad ali

Poor customer service. The person answered the phone was very rude, and asked me to not call the place again. I believe he is not the owner to ask people to not do business with them.

Ben McLennan

Tim was incredibly helpful. Will most definitely come back here.

Kris Caspersen

Thank you, we we're very pleased with your service..and the transmission, we picked up today...every thing was very clean, helpful and friendly... Thankyou..Jack and Kris Caspersen..pick up for, Kyle Caspersen

Louis Diabrosio Overn

Great place to get parts at a good deal. also have the best and coldest water fountain in Arizona

Michael Keleher.

I had one experience. I needed a cd-changer. They had one advertised. I bought it, and found it was not a changer but a single player. Drove back got refund, but no apology. Took out wallet to give credit card for refund never put it back in my pocket. Nobody but staff at counter when I left, and went straight home. Their counter staff said I could come and look for it when I noticed it was missing. A call to the office has gone unreturned now for 4 days. I wouldn't drop my wallet here if I was you.

Jim Sconce

bought a used transmission from them for way cheaper then anywhere else I checked and my mechanic thought it would be a piece of junk for that price. We were both pleasently surprised, my vehicle is up and running very well. My transmission is even warranted thanks Riteway I will be recommending you to others

Johnny Bolector

I talked to a "know-it-all" and was given a crazy high price - NO THANK YOU! Found my parts cheaper some where else.

Mike Nowicki

Chuck Black is the best ! He will go above and beyond to help you ,never had a problem with them at all. Keep up the great work.

Jennifer McDonald

Love to deal with these guys! Trustworthy and high quality parts every time!

Eddie Aldaco

What an absolutely amazing salvage yard! I have been working with Jose, Abel, Tim, Hector and Chuck for several months now. Even the extended Riteway family is also a pleasure to deal with from Dave in accounting and the crew in the back. This is definitely one of the premier yards on Broadway!

Jose Mejia

Bad customer services. good parts

Tabatha Curry

Beyond impressed- First let me say there was a problem with my order and they made it right! I purchased a side view mirror online, which was very scary but they provided a description indicating the product was in grade A condition and after months of online searching I found what I needed in their inventory. Package came quickly however, when i took the box to the body shop for installation I was very disappointed to see the product wasn't quite grade A. I took pictures of it and emailed them to Riteway. Within hours i had several reps reach out to me, once on the phone they asked me what it would take to make it right. I explained the extra expense of painting it and they refunded me most of the cost to paint. With no hesitation in escalating the request to their owner for approval. I have a side mirror once again and I have full confidence in this company as a source for body parts! In fact, I just googled the company to browse for a few other parts because I most definitely plan on purchasing from them again. Thanks for your great customer service, it goes so far in the auto industry. Great company!