Reviews of International Counterintelligence Services, Inc. (Private Investigator) (Private Detective)

Tom Moore

Fast turn around on getting back to me. Highly recommend this company.

Michelle Mou

I can honestly say it has been tiring trying to wrap up what I wanted them to help me with which was to locate someone with verification and perform a background check. This has been more work on my end trying to get updates and one would think that the company or investigator will call you in order to provide great customer service and not the other way around. The Analyst I worked with was great, seemed like a good guy, would follow up with me when he had the chance, sometimes not immediately, but at least I would hear something. The person my case got assigned to, NOT THE FRIENDLIEST AT ALL. I had maybe a five minute call with him and didn't hear back from him for like a week after I had to call him. I felt like he was rude and even talked to his Supervisor who also has yet to call me back. This is not the idea of customer service or help from them I was hoping for. I wanted to believe this was a good company to use but I wouldn't recommend their service to anyone due to my experience. To be perfectly honest my experience thus far makes me wish I never called them. I should have just went with a different service.

Stephen Haan

I have worked as a contractor for ICS World on several different cases over the past year and my experience has been nothing short of fantastic. ICS World is a high quality investigative company that only works with the best investigators in the industry. It's clear their clients specific needs always come first, which speaks volumes about their integrity. I highly recommend ICS World to anyone looking to hire a quality investigator.

Andreas Mueller

I highly recommend ICS for all your private investigation needs. Michael , the President, has always personally taken care of all my needs. If he didn't, he always provided an excellent specialist of his staff to work on my case. Last when I had been harassed by a "crazy" client, ICS was very helpful in proving legal reasons to the judge for granting an order against harassment including the internet postings from this person! ICS is a group of private investigators that have extreme experience directly in the field of Private investigation- they are not a group of retired law enforcement officers that switched profession after retirement!

Lia Epps

I worked with Regina Ramirez and she was incredibly professional helpful. Any requests I had, she was willing to help me with out with. I didn't have a ton of information but she was able to help me out and I was able to find and connect with my biological siblings. Working with Regina was great and I would recommend her to anyone looking to connect with biological family members.

Amanda Fehr

I had contacted ICS to perform some investigative work overseas and can honestly say my experience with the company has been transparent and extremely professional. The initial call to discuss my request was discreet and at a time of my choosing. The ICS website is easy to navigate and upload case information and payment. Shortly after my initial consultation, I no longer required an investigation but had already submitted payment to the case (before the start of any work). Subsequent email and telephone conversations with the Lead Investigator and Vice President of the company positively reflected the companies values, and they kindly refunded the balance. I thoroughly recommend ICS services and the staff that worked with me (Chris and Randy). Thank you so much, it's refreshing to see a larger company hold fast to the values on which it built.

Sean Stewart

First they told me that they were charging me $135/hr and that I needed to put down a $1200 non-refundable deposit for 8hrs worth of work. Then after 4 hrs of work and calling daily did I get a partial update. I've sent 3 more emails waiting for the report and have received 2 emails back saying that they want more money - another $1200 to do additional work. I've used PI's before and this one seems like a ripoff, poor performance and seem only in it for the money.

Anne M

Very happy with the speed and professionalism of ICS. They were up front about cost, clear about the steps in their process, provided detailed follow up, and kept me informed.

Jose Pineiro

Worked many cases with ICS of Arizona. Top notch, great communication

Donald pannell

We have been working with investigative agencies for over 30 years and with ICS for the past 5 years. They are always the first we call when we need assistance. We have always found them to be prompt, attentive to our request and professional in their efforts.

Robert Parlon

I contracted with ICS to try and locate a coworker. I worked for RMK-BRJ Construction Company in Saigon, Vietnam from 1967 to 72. My translator and Office Manager was a Vietnamese woman of Chinese decent. I will be visiting Vietnam in the spring of 2019 and was curious about what happened to my friend. I gave ICS my coworkers address in 1972 and several old pictures. ICS checked records with neighborhood committee and interviewed neighbors. According to neighbors my coworker had migrated to Belgium between 1980 and 1982. The report I received was factual and included pictures of people who were interviewed. Very professional report, didn't find my coworker but I'm confident my coworker will do well in Europe as she spoke 5 languages plus had all the office skills. Would recommend ICS and would use again.

Jim Ebersole

ICS is the real deal. This company is amazing , they found out the info i needed and even went out of there way to provide extra info for me. Very highly recommended service to use . The gentlemen Tyler i worked with was amazing to deal with.

iris tsai

Do not use this company! They cannot deliver on anything included in the quote. Furthermore, as soon as they recieve the upfront payment they are unresponsive. Completely unprofessional and unreliable. I have waited exactly one month with no response at all. The case manager Daniel Toporowych and investigation director Tyler Rodgers don't corporate at all.

Tamara Fusaro

Helped me find the owner of a found missing pup within minutes could not be more pleased!

Jonathan L

This group is top notch. Prompt return of my inquiry, and the information I needed was right at their fingertips. I can't recommend them enough.

Eric Schnell

Excellent Private Investigation company. Highly recommended!

Jeffrey Winsor

One of my employees lost contact with her mom in Puerto Rico after hurricane Maria. I contacted ICS on the off chance that they might have resources in Puerto Rico who could look for the mom. Despite the complete destruction of Puerto Rico's infrastructure, one of the ICS Team rode a motorcycle to the south part of the island (roads were impassable by automobile), found my employee's mom, and sent us videos showing her to be alive and well. Tyler and Team at ICS was incredible. Thank you so much.

Tyler Japhet

Personable individuals, with a talent for exceptional investigative methods. Investigators have a wide variety of professional investigative methods, and legal procedural knowledge.

Patrick Glenn

I have worked with Jason Beberniss on several occasions at ICS. Jason has always been very proficient, professional and an absolute pleasure to work with. I would do business again in a heartbeat!

Brian Davis

I’ve had Tyler work on several cases for me over the past few years. His level of professionalism, attention to detail and commitment to each and every case is why he is one of the best in his field. I look forward to working with him on the next one. Thanks ICS.

Kimit Networks

ICS saved our business some time with their thorough background checks. Their prompt and efficient service warrants return business. Thank you guys!

The Greek

Used a few agencies in the past but these guys are top notch! They have some real professionals working for them. I was always kept up to date, and informed on a regular basis. Best money spent for this type of service. I will be bringing back more business in the future!

Vanessa H

Do not use this company! They cannot deliver on anything included in the quote. Furthermore, as soon as they recieve the upfront payment they are unresponsive. Completely unprofessional and unreliable.

Grant Linhart

I have used ICS Inc. for help with several international cases over the last couple of years. Their assets and resources are unmatched by any other private investigation firm that we have found. I will surely utilize them again.

Ryan Romero

ICS is the real deal! I've worked with Michael, Jason and Tyler on three different investigations now and every time I'm impressed more than the last. Their customer service is overwhelming and I mean that in a positive way! They are very thorough and detailed with their follow up and their initial discovery. I've had three very complex investigations: pre-litigation asset verification, background investigation for a c-level executive and a missing persons investigation. The money I've spent with these guys is nothing compared to what I would have spent had I not used them. My firm are lifetime customers. It's important to note, I'm one of those customers that will go out of my way to write a bad a review on a company that provided less than expected service. Rarely do I take the time to conduct a positive review. I'm happy to speak with anyone if you're contemplating using ICS! Great job guys! Worth the money, investment, time and above all else- supreme customer service! Thanks for everything you do!

Dennis Vogel

They do their work promptly and very professionally. They are ready even on short notice. I will continue to use them and I strongly recommend them.

Jo McKie

Great company! I had a background check done and ICS was able to supply new information on the subject. I will definitely use them again.