Reviews of Mainely Eyes (Optics Shop)

Shawna Rae

They are Very professional, kind, as well as went above and beyond to help each time I've gone in for glasses or with any problems I've had.

Jean Moreno

I will never do business with this business again! Poor, poor service and they won't help if you are one second over thier warranty, which is useless anyway. Both of my very expensive progressive lenses cracked in the temple area. NO help from them, they might be able to "take 100 dollars off a new pair". Pure BS!!! I will never shop with them again, and I would not recommend anyone else to either.

Troy Glassman

Great service. Very helpful and professional.

Adam Osborne

Great people who really understood how to match you to the right frames!

Trudy Gillespie

First of all, I rarely write reviews, but am a avid review reader when purchasing something. But feel I must share my experience. My first encounter with Mainely Eyes was a year ago when I had an eye exam with Dr. Goldthwait ( because it was very hard to get an appointment in my hometown).He was very knowledgeable and very personable. I chose to fill my prescription at another local big chain business to save cost. Fast forward to the present time where my lens were so scratched ( maybe I didn't get such a bargain ) that I went back to Mainely Eyes and ordered new lens only.They called me at home twice, because I was out of town,to tell me that the lab would be closed in case I was planning on a trip there, which was the case. I planned a trip to Bangor to have my lens put in, only to find that the lab person was sick, so my lens could not be done. I just stood there, totally frustrated, thinking this has been such a process just to replace my lens. The person waiting on me clearly could see my disappointment offered to find a solution. Final outcome was her finding a frame ( at no cost to me!) very similar to mine and putting my old lenses into that frame and I left my original frames for the lab tech to put my new lens in the next day. I received a call the very next day to tell me that my glasses were in the mail ! They forever have my business as this is truly great service..and done with a smile !

Kim Cust

So impressed by the service I received today. I left another eye glass place because of extremely poor service and decided to check out Mainely Eyes. They had a great selection and people more than willing to help you!

Caitlyn Tracy100790

Extremely dissatisfied. If there was a 1/2 star I would rate it even lower. Made it 4 months past the one year warranty and found that the prescription film on the lens for my $300 glasses was pealing off, not to mention that the frame colors my face green. Called in to discuss this with a representative to be told they will do absolutely nothing. Terrible quality products. I do not recommend shopping here.