Reviews of Children's Eye Clinic PC (Ophthalmologist)

Zeke Pederson

Do NOT get your glasses here. The optical staff at the time of this review has no idea what they are doing. They ordered the wrong size glasses for my 11 month old and when we told her that they didn't fit and that they were showing all the signs of not having correctly fitting glasses, she told us that we were wrong. She instead said we could try another style of glasses for my child but wasn't going to measure at all and just plucked them from the display and said these will fit. We went to the glasses shop across the street at Wolfe and without telling them anything they told us my child's glasses were too small. We've bought all our glasses there since. Cheaper, better quality, and the staff at the Wolfe optical shop is amazing. Dr. Spencer she knows her stuff, but is extremely impersonal if you are not a child. The office staff is friendly and the office is definitely inviting to children. I know there isn't many options for pediatric ophthalmologists in the Des Moines metro and I would recommend Dr. Spencer; however, be ready to shop for glasses somewhere else since the optical lady here is horrendous.

Eric Cogdill

Our son has seen Dr Spencer for over 8 years starting at the NICU due to extreme prematurity (1lb-12oz, 15 wks early). She helped to diagnose a very serious condition among preemies, which left untreated would have led to retinal detachment and blindness. She later prescribed our son with his first set of glasses at just over a year old, and later still helped treat and overcome lazy eye. She is thorough and patient and great with kids. Medical services have always been covered by insurance including refraction eye exams for the infant/toddler years. We fill eyeglass prescriptions off-site for lower cost. Her office is busy and wait times can be extended, but we wouldn't trade her skill and expertise away for less time in a waiting room.

Andrea Thornton

I will continue to take my son here because I trust Dr. Olson. But I will avoid talking to the person who works the optical shop there. Every verbal exchange I've had with the woman has been extremely unpleasant. I almost feel like I'm bothering her just to try and look at glasses there. She either hates her job or just hates me for whatever reason, who knows. She doesn't blatantly refuse me service or anything, she's just completely unfriendly and cold. She even talked to my 3 year old the same way. I think maybe she's just burnt out.