Reviews of BridgeCity Cleaners (Laundry)

geo

Bridgecity cleaners is a great drycleaner. The new owners updated the equipment so its environmentally friendly and are super receptive to the needs of their customers. My wife and I take all of our dry cleaning here. Jason is awesome. He is knowledgeable, caring and efficient. Prices are good too. There was a year or so that the cleaners was run by less awesome folks, but that has changed. Jason and co are great.

Erick Iñiguez

Bridge City Cleaners do extremely high quality work at an affordable price! Jason (the owner) provides the highest quality service around and will take the best care your garment. A great local business that provides great service!!!!

Karl Lee

Jason does quality work quickly and has great customer service.

Nina Singchai

Best Service Ever!! I love the new owner!! Super sweet and friendly. Most important he cares about his customer. I will come back here again. 5 stars Jason! Good job!!

Justin Norman

I move cleaners about once every 5-7 years when I move or they go under. Thought I would try them out this year since it is directly on my path home. It's more expensive than other cleaners (probably the subsidizing of "free" pickup/delivery). It seems to be high turn over establishment because I rarely have seen the same counter person more then twice. Things were fine until they ripped a pair of my almost new (5 months old) pants. They of course took no responsibility. You would think they would call me if they found them on the line and we could talk about it. The counter person first claimed that I had never done business there because I wasn't in their computer. This was after I asked a manager/owner to call me. Then some "relative" who is an older gent bitched me out on my third trip to ask why no one had called me. Easily the least friendly service person I have ever met in my 25 years of using services. After repeated attempts of asking for an owner to call me (which never happened) and getting told off by the old guy, I was fairly exasperated. Then on my fourth or fifth visit for the issue a lady who claims to be the owner told me they took it upon themselves to go to Nordstrom (where the pants were purchased) and gave me back the pants and said they would take care of it. I'm not sure if that was a good move or not. But they got off free from the issue after incredibly poor service. To Nordstrom's credit, they are interested in customers for life (which is why I always shop there!) and this dry cleaner apparently couldn't give a patootie about anyone. Moral of the story is "buyer beware" or caveat emptor as they say. They may be okay with normal processing but any issue will get you zero satisfaction, zero conversations with anyone in management/ownership, and all for a more expensive cleaning bill. Obviously I have moved my small cleaning business (only about $650-850 per year) to another place which seems much easier to work with.

Spencer Hunter

These guys are the best! Always nice. Always on time. Good prices and genuinely helpful. I've been looking for a new dry cleaner near my house and I'm so happy I found these guys. The owner is almost always there and he usually even remembers our name and just make the whole process so fast and easy. I cannot sing their praises enough! /Spencer

James Sinclair

Great dry cleaning shop and fantastic costumer service. They recently changed owners and the new owner is very personable and takes pride in his work. I would highly recommend this dry cleaning shop if you're in the area!

brett johnson

Bridge city is the best place I have ever been. Been going here for over a year now. Quick turnarounds and they never make any mistakes. Highly recommend!

Nikko Baraquio

My husband has used this dry cleaner for close to 3 years now and they have always cleaned or pressed his clothing very well. They have a great location and easy parking for drop-off and pickup of clothing. The owners are very friendly and truly aim to please the customer. We have tried other cleaners in the surrounding area but have found Bridge City Cleaners to have the best value for our dry cleaning needs.

Brogan Marcotte

Fast, professional, and courteous. Doesn’t get much better for a neighborhood cleaner!

Kimerie Larmanger

Clarity for Mr Normans statement in the past year he has spent 200.00 only on drycleaning. The salesman at Nordstroms told us Mr. Norman had tried to return his pants claiming a defect but was unsuccessful. He picked up his pants and almost two months later tried to state the cleaners ruined his pants. (Its like buying a car, wrecking it and bringing it back to the dealership saying it was damaged before they purchased it) After talking to the salesman at Nordstroms he informed the cleaners that the pants were damaged right after he purchased them in January 2015. He had his cleaning done beginning of July 2015 and posted this comment about the cleaners in October 2015. Bridgecity Cleaners tries hard to bring quality of service and quality of care to all garments and customers. The problem comes when a Vice President of a Lumber Company expects a small cleaners to support his clothing purchases on a yearly bases. When he doesn't get what he wants he tries to destroy a reputation of a good company. Bridgecity Cleaners thinks their customers are number one and we support them in anyway we can.

Todd Young

These guys used to be great, but all of a sudden prices increase by fifty percent with no warning and the friendly staff is replaced by a much less friendly staff. The guy at the register needed a calculator to determine that $56 - $20 = $36. I think the ownership just changed, which is a shame. I can't be a customer anymore after these changes.

Jane Green

If wishing made it so I'd wish for every business to be as professional, courteous and efficient as this one. What a find! Jason is knowledgeable and caring and did a fabulous job with my queen comforter and shams. Also appreciate that service is green minded and fairly priced. I'll be back!

Nina Portwood Shields

My parents have brought their clothes here forever. Unbeknownst to us, my mom dropped clothes off in January, before she had knee surgery, and she didn’t come home. The receipt that we never saw says that they only hold clothes for 30 days. Months later, they called my Dad to remind him, not knowing about my Mom. The owner was kind enough to not only DELIVER the sweaters personally, but to not charge my Dad. In our world of sadness, there is a true ‘Shining Star’ who has a heart of gold. I don’t even think he knows how much that meant to me.

B. E. Berger

New owner is eager to provide excellent service. I'm delighted with the cleaning and tailoring services.

Parker Smith

I Love the service ! So convenient for me to bring my dry cleaning with me to work and they will pick it up & return it to me ~ Thanks for the Great job !!!

John Major USMCR

From the first time I went to Bridge City cleaners Jason really helped me out. I had a LOT of uniforms that I needed cleaned frequently and he was always on top of things and let me know when they were ready. More than once, I had a uniform that needed to be altered ASAP and he really hooked me up. I moved to Virginia just recently otherwise I’d definitely still be coming in! I highly recommend this business and Jason’s exceptional customer service!

Kenzie Bomb

I had my wedding dress altered and pressed here and they did an excellent job!

Erica Beatriz Orendain Cruz

I had my pants and suits clean by them twice, the first time my clothes were not clean, they had body odor and pants were no press very well. Today I went to pick up 4 pants, 1 skirt and they burn one pants and the rest were not press well. Very desapointed. I WON'T NOT RECOMMENDED THEM NO ONE.

Ross Pinder

Fantastic service! I brought in an item to be cleaned and was blown away by the help I received. The item was a purse made out of multiple materials and various colors and because of this, they did their due diligence and actually took the time to assess whether or not their cleaning process would cause a color transfer. They emailed me with their assessment, answered all of my questions, and all in a VERY timely manner. I am so pleased that I'll definitely come back.

Jack Comfort

This place is fantastic! Please ignore the old reviews, they are from the previous owners. I'm not going to lie, this place was questionable a few years ago, but the new management and employees are amazing. Prices are great, work is great, time is great, and it's very convenient.

Ben Droukas

I have stopped by 3 different times to pick up my clothes in the morning after 7am which is the time they open. Only to find the lights off and the doors locked. If you're not going to be open on time change her hours so you are avoid this place like the plague

David Level

Not a single bad experience coming here. It’s also a convenient location.