We offer you all the feddbacks of real people who are using the services of Arlene\'s Flowers and Gifts (Florist) around Washington area.
Nowadays this firm receives a score of 3.2 stars over 5 and this score was based on 219 reviews.
As you can see it has an average rating is discreet, and it is founded on a very high number of feddbacks, so we may think that the valuation is very reliable. If there are many people who bothered to give their score when they are pleased, is that it works.
As you know, we don't usually bother to set scores when they are good and we usually do it only if we've had a problem or incidence...
This Florist belongs to the category of Florist.
The staff here are unfortunately not very LGBTQ2 friendly.
Flowers were dead. Owner was a bigot. Walmart has better flowers.
A-1 service and 0 problems. This business owner knows her stuff, knows her customers, understands their needs, and fulfills same. Very pleased. (And great--and I mean great--long-stemmed white roses bouquet!).
Always hits the bullseye with the arrangements they make. They are always fresh and amazing. I would recommend them to anyone who needs flowers for the special people in their life.
Love is love
I don't believe in discrimination. I won't be shopping here.
Poor quality of service. Dont mix religion with business.
Great shop. Flowers were good. Service was great. I didn't see any of the negative things people were putting in their reviews. I had a great experience.
Saw their article in the news. Its their business if they refuse to sell to a couple/group/individual/ then so be it! Stop being a wimp and respect the freedom of choice and go somewhere else.
If you think God wouldnt want you to celebrate all kinds of love, you're doing it wrong.
Was visiting my friend in Tri-Cities and wanted to take some flowers. I guess my appearance is offensive because I was treated coldly. I am a working class woman. I guess this business has all the sales they need, want. Because they didn't want my business.
Values
Wonderful as always!!!!
I bought flowers from them for our 2 year aniversary. I decided on Arlene's because they are locally owned. First, I gave them a maximum dollar amount of $50, I just received my credit card statement and they charhed me $65. If it wasn't for that I probably wouldn't bother writing this review. The pot the flowers came in was a cheap thin plastic one. My kid gets better quality cups from Dutch Brothers. I have ordered plenty of flowers in the past and have never been given such a cheap peice of crap. To top things off the flowers barely lasted 2 days, taking proper care of them. One last thing, when I gave them my order I spelled my name out to them over 3 times and when my girl received the flowers they completely butchered my name, its only 3 letters long, guess she wont be keeping that one...
I would not suggest doing business here EVER!
Been buying flowers here since way back when $3 could buy youa huge bes bag of candy. My first purchase was on mother's day and I had $3 in my hand and was headed to the store for as much candy as I could get. But when I walked by the flower store I decided to get mom flowers instead. I remember asking what could I get for my $3 and walking out with a huge bouquet. And They were carnations which was mom's favorite so that was a bonus.
Great owner. She is very sweet and caring for all of our needs.
Pray first to god and ask forgiveness from he by your self in a closet with your head coverd and asking if he will weaken the hearts of these people so they will have mercy on you when you ask them for forgiveness.
My go to flower store for fresh bouquets and beautiful plant arrangements that really last.
bought flowers here and they were all wilted within one day...terrible service
Discrimination isn’t cool, even if their work is satisfactory.
I have ordered and received flowersfrom Arlene's several times and always so beautiful!highly recommend them!
Bigotry is bad for business.
Great place to get Roses for my wife. I dont ask about their politics, I just want to buy flowers. I still dont appreciate the negative comments from people who have never been to Richland, Wa or have ever set foot in this store.
I work here and love it.
Flowers are ugly, wilted and cheaply put together just like her soul. The Lord puts some people on this earth to test us and we have seen through the evil.
This business owner has shown her true character in the situation she has been in. With all of the unfair accusations and attacks against her personally, she has maintained a professional and respectful demeanor. Our country maintains that we have the right to religious freedom and the pursuit of happiness. The homosexual couple could have very easily found another company to provide their flowers. Hang in there!
Very unfortunate that the business owner is homophobic.
Not a place I'd want to order flowers from. No love in that woman's heart.
This business discriminates and hides behind religion to qualify their hate. Spend your money elsewhere.
Friendly and knowledgeable staff - beautiful arrangements- I had a plant repotted and they did a great job!
Stand strong, my Christian sister, you have a wealth of support.
Won't be buying flowers from Karen any time soon.
Fantastic business run by a fantastic lady!
As soon as this flower shop opens today I am going to have some flowers sent to my wife. I am proud of her for standing up for her religious freedom because she is standing up for us all. You are strong and don't give in to the government. I am so sorry that the left feels that they need to shut everyone else down who doesn't believe in everything that they do. They only want freedom of speech, religion and politics when it agrees with them. Liberals are the worst when it come to censorship. They can't handle the truth when confronted with it. Please keep up the fight for all of us out there.
Same sex marriage discrimination
The floral arrangements look as though a child had put them together. If I want to pay $72.42 for a 4 year old to make an arrangement I will have one of the kids next door cobble one up for me. To say the quality was bad is being polite! I've seen better at Walmart.
This merchant discriminates against customers based on sexual orientation. Please give your business to someone who respects all people's rights to choose who and how they love.
When reading through these negative reviews, they are obviously made up stories. These are personal attacks on the business owner because she is a Christian. How shameful! Arlene, please remain faithful. I will pray for you and your business. Remain strong! God is faithful and God is sovereign. 1 million marching against you is nothing when God is on your side:) Glory to God!
Very bad place to go don't go there they discriminate plus their flowers are extremely expensive!
The only place I get corsages from for my sons prom and Homecoming dates!
Flowers were ok... top notch bigotry though!
Kim at Arlene's Flowers and gifts was amazing. Placing an order over the phone for delivery is usually very hard but she helped me feel comfortable with the decision and very well taken care of. The colors and arrangement complimented beautifully and were very well received. She went out of her way to be kind comforting during a difficult time a remarkable example of human nature. Thank you Kim and Arlene's Flowers and Gifts I will be looking for opportunities to bring you business in the future.
What beautiful flower arrangements! I support EVERYONE'S right to choose whom to buy from and whom to sell to. I believe in diversity not government mandated, goose-stepping coercion. Barronelle has served the community with all her heart for over 30 years - EVERYONE, but simply because she wouldn't do a wedding she is crucified!? Something is rotten with that.
They always deliver a beautiful arrangement on time! My mom always enjoys receiving them. After a year the violets are still blooming!
She and her staff have always been very kind and helpful. I always buy flowers from her.
Update: Flowers are still wilted and Arlenes views are still ugly Sigh. As one reviewer excellently put it "Flowers are ugly, wilted and cheaply put together just like her soul. The Lord puts some people on this earth to test us and we have seen through the evil."
Always great service and beautiful arrangements. Very caring staff.
this shop does great floral work... the vile hate campaign against this shop by hateful homosexuals is sickening. We live in a free country or at least it used to be.
Beautiful flowers by a beautiful woman who is not afraid to stand up for religious freedom!
My review is one star. Their gift baskets look overcrowded. Prices seem high too.
Disappointed with quality of $50 arrangement.
Great place, really friendly lady who knows her stuff!
Good quality, good service.. love this place.
Deserves to go out of business
Very nice, friendly, and helpful staff
Don't waste your money.
Great customer service
Beautiful shop.
Flowers were dead. Owner refused to fix issue. What a waste of $100!
Refused to conduct business with me once they found out i was purchasing flowers for gay friend in the hospital. Disgusting to know this mentality still exists.
Never used this florist but respect her stand. We need all freedom loving patriots to give her a rating of 5 stars to offset all the liars posting here that she gave terrible service when they did not even make a purchase.
Life's every turn is a leap of faith. It's sad you chose to not believe.
I found that this flower shop has the talent to turn a simple arrangement into an elegant masterpiece. The personal there showed a real concern in making sure my order was satisfactory. If you need it done right this is that place.
Terrible service, bigotted staff. Wouldn't reccommend this shop to anyone.
As I was about to order flowers when I walked in the other day, I overheard a clerk discuss how much the person before me spent and how cheap they were, I decided that it was best that I not give my financial institution information to this $7 per hour clerk and chose to go elsewhere. Not the place that I want to shop if they talk about their customers.
Thank you so much for standing strong in your foundation of faith. You are kind and polite and clearly don't run your business in a money-thirsty manner, looking to take advantage of any customer just to make a sale. Honest business owners are hard to come by, and much appreciated when found
Incredible positive experience working through funeral arrangements. Knowledgeable, caring staff
Very Poor, :( bought FTD flowers and Arlene's Flowers in Richland called us to pick them up, they said that they did not deliver this far our of town. ( FTD pays them to deliver them to us by any means, UPS, USPS, Fex. they did not. ) I hope FTD will not use this one again :( Drive an extra 40 miles on this one. I have a Gold member ship at FTD and paid in full for delivery every time. talked to FTD as well they said Arliene's was supposed to deliver.
She was great!! Operator let me personally put together my own flower bouquet for my girlfriend and she loved it!!! Five stars, and full support of freedom of religion
I will not support a business that discriminates.
Fantastic! My Papa is in the hospital for Christmas. They delivered a beautiful set of white & red flowers with a big bow & pincones to the hospital on Christmas Eve. My Grandma & Papa love them. He is getting better. Arlene's does not deserve the 1 star reviews. I read a good majority of them & people are rueful the shop is at liberty to refuse service. It is the shops freedom to do so & should be respected. Thank you Arlene's for brightening my Grandma & Papa's Christmas in the hospital.
We support Arlene's Flowers and their rights as delineated in the Washington State Constitution, which says that “[a]bsolute freedom of conscience in all matters of religious sentiment, belief and worship, shall be guaranteed to every individual….”
Just saw the Sunday Morning interview. Thank you for standing up for our Lord Jesus Christ. I can only imagine how difficult this has been and continues to be. Your genuine faith shows thru. Keep your eyes on the Lord. Know He has you in His mighty hands and is using you in untold ways. A North Carolina resident
Over priced
My go to flower shop! I always see the prettiest selections and the staff are always wonderful and helpful! :)
This merchant does NOT discriminate against customers and will serve all customers equally. However, if a customer asks for something that violates the owners religious liberty and constitutional right, they will not comply with those requests just as no one should.
Purchase flower for daughter very compassionate
a special level of warmth and customer concern. a good selection of arrangements and special attention to custom work!
Great flower shop, been getting flowers here for over 3 years now. They will always get my business.
Walked in just after they opened and asked if they could whip up an arrangement for me in less than an hour. I asked for pinks and whites and the woman that helped me was very kind and patient and let me peruse their selection of flowers. I came back and was absolutely stunned at the arrangement made! First time there, will definitely be back! I also adore their greenhouse in the back and their various houseplants! Thank you for such a gorgeous arrangement, my mom was over the moon!
I'm a gay man who believes deeply in the freedoms of association, religion and speech. I will be supporting Arlene's beautiful flowers because it's important that the fascist left not destroy these freedoms. This is NOTHING like segregation, like everything else Democrats do, segregation was MANDATED, and there are thousands of other places where I can get flowers for a gay wedding without forcing anyone to violate their conscience. In the meantime, I will gladly support Arlene's Flowers in every way I can!
I was creating bouquets for a wedding that started in a few hours and there were not enough flowers ordered for the bouquet. I ran over to Arlene’s and Baronelle had me come into the back and I picked out some gorgeous sunflowers, peonies, and some fillers from her flower arranging room. The price was good, the flowers were perfect, and it was nice that I was able to buy just a few pieces instead of an entire arrangement. The bouquet turned out beautifully.
God bless this lady and her business, as she's a loving woman and entrepreneur that's found herself in the cross hairs of the militant leftists. She was set-up by a "friend" that she provided quality service to for a decade. God will take care of you, Barronelle and know that you're being hated because you obediently chose to stand up for your Savior, Jesus Christ. May the mockers, scoffers, and haters come to repentance and faith in Jesus Christ..
We're all in this life together ... Learn how to be a kind spot in someone's day Natalie Hage . Let's please embrace our differences & learn from each other. Anti LGBTQ ideologies have zero business when you're running a business.
Flowers were ugly and looked to be about 2,000 years old, just like the cryptic, antiquated book they follow. Jesus Christ would never make such hideous arrangements.
Best flower shop in town...amazing customer service...outstanding!!!
Beautiful flowers. Fantastic people
I order flowers for my mom from Arlene's since this store is local to my mom. She has loved every floral arrangement. The online ordering is very easy to use and I have called in with questions a time or two. The staff was very helpful when I called. I suspect some of the negative reviews are from people who are offended by the owner's stance more than any actual bad service received.
You deserve zero stars!
I have received flowers from this shop 4-5 times as gifts. All were lovely, fresh, and beautiful. Very nice little shop!
If I could give this place 0 stars I would!!
Great service! Great Staff!
Good flowers, don't listen to all of the snowflakes complaining, they're good flowers but they're not for you if you're triggered easily by people standing up for what they believe.
Absolutely terrible service and rude to boot. Said she wouldn't sell me flowers bc I'm a lesbian... I'm straight with a MALE fiance ... she assumed i was bc my hair and facial piercings i guess!! Don't go to this terrible bigot! Ps... the cake shop case won bc they had a technical error not bc bigotry is ok!!!!
did not have my arrangements done on time .refused a discount. Would never go back just call 1800 flowers
Keep your faith strong. You are making a difference to all of us. Continue to contribute your beauty too all you meet. Thank you for serving others as you take a stand for Christian freedom.
They did a wedding for the daughter of a good friend in January. We were happy with the service. Now, with another daughter of the same family, while the daughter's parents are out of the country for 2 years, we are arranging the details of a second wedding. After contacting Arlene's to do this one as well, they said they would contact us back for details. A week passed, again, they would contact us back. Today, 3 weeks later, we again followed up since the wedding is in May, and they announced they would be unable to do our wedding because it was too close to Mother's Day and they were too busy. Would have been helpful to know that almost a month ago. I would say, buyer beware of possible surprises.
Before the world hates you they hated Me first...God always wins also! :) God bless you!
Love the way they can make custom orders. Prices are high.
Lovely gift shop and excellent floral selection with skilled and kind florists!
The shop was very beautiful and the owner was very sweet.
Not sure the lady who answered the phone today but she was very helpful and very prompt I asked for same-day delivery and got it not only that but I only gave like three hours notice. The arrangement looked exactly like as I asked and my wife was happy which in turn I am very happy LOL. If you're reading my comment and you get good service as well make sure you actually take the time to write a nice review. Too many people rant and rave and don't take the time to say something nice online. Thank you for the delightful business I will definitely refer you and use your service in the future
Best place in town to get flowers.
We stopped here because we happened to be stuck with a flat tire while at a neighboring subway shop. My son had just played in a tournament. He had long hair and was wearing his soccer uniform. The woman behind the counter kept asking if he was a girl and called him “miss” “can I help you miss”. My son replied that he was a boy and she said, “well then you should cut your hair.” Living in Seattle, we have never encountered this type of attitude, and authoritarian type “customer service”. I forgot all about this event until yesterday. Now it all makes sense. Posting this as a warning to those with young pre-teen kids who don’t want them to be harassed.
Great prices, VERY nice arrangement. And very friendly, loving staff. Thanks!
They love ALL people. They just don't want to join certain ceremonies, based on their individual religious beliefs, which is their right as much as it is ours.
We’ve ordered from Arlene’s several times and have always been exceptionally pleased with their arrangements. They are professional, helpful, and we’ve never been disappointed with a special order, either when giving or receiving. We highly recommend!
Umm discrimination against lGBT community no business shouldn't discriminate on people that intentions are no harmful to anyone!
I have been trying to get an internship from these people, but they never call me back, nor do they respond to my emails!
The owner is loving to all while standing up for her beliefs. I have also seen her arrangements, Beautiful!
Arlene’s has always been my go to place for flowers; this time I was very disappointed. For $100 we got 20 sunflowers and wilted eucalyptus. We won’t be back.
I used Arlene's Flowers many, many years ago. It was a lovely arrangement. I will convince no one, but that's never stopped me yet from saying my piece and by the gods, l'll say my piece now and then some. No one has a constitutional right to hold a business owner hostage. Free association is a cornerstone of our legal system. To be forced to do business at gunpoint (OR ELSE) is slavery, wrapped up in pretty words. The business has a right to conduct their affairs as they see fit. We have the right to use them or avoid them, as we see fit. THIS is both the market and the Constitution in action. If you have problems with this, your issues are too severe for a Google review to address. There is no constitutional right to flowers. FFS, really? The fifth anniversary of my son's death is approaching. I will be choosing Arlene's Flowers - not merely because I used their services many years ago and found them reliable, affordable and of a high quality... but because, in addition, I can think of no better place to handle such an emotional arrangement. Freedom of association, people. Who do YOU want to be forced to deal with at gunpoint? I don't even like to deal with my blood relations, and you people want enforced contact with strangers who have Deep Feelings about your private issues? Leave people alone. Find someone else. Stop wailing. Not just an arrangement, but also a nice tip if they deliver. Just to spite the naysayers. AND if there are issues NOT related to trying to pigeonhole the owner into my own narrow fundie belief system, I'll be sure to let y'all know. /libertarian moment
She's a bigot pure and simply. That gay man she refused service to paid taxes to provide police and fire protection, roads, etc. for her store. Hope that bit from the Bible about reaping what you sow is true.
How often do you have the opportunity to support Freedom of Religion with a purchase?
I’d never want the hateful energy this woman and her associates weave into God’s beautiful creations to be anywhere near my events! Definitely avoid the hate creations shop at all cost.
I've gotten an arrangement from here as a gift as well as a few corsages and they all turned out beautiful! I will definitely be back.
Always great help
Very helpful.
Experience was absolutely terrible, horrible service in attitude of staff, made the wrong arrangement, miss charged, late, and the flowers themselves were poor quailty and didnt last long. Must have used ready to die flowers if you could call them that. One of the lest professional flowers shops I've ever been to. Would not recommend. Id rather give my money to Safeway.
Friendly and efficient service. Was able to accommodate even last minute.
Any grown adult who decides that its a good idea to Not do business with people because of an old book about a celestial dictator, is nothing short of shameful. Religion makes normally sane people say and do wicked things, and the bigotry displayed by Arlene is proof of that.
Flowers were wonderful and lasted a very long time.. The owner was terrific and responsive! Don't believe the 1 star reviews calling this owner names. They are people trolling this business instead of being fair and understanding both sides of the story. They are not reviewing the business they are attacking because she is religious. That is just wrong for a review. Bottom line, for me I had a 5 star experience not only with the business but also their products. Thank you.
Great. good for you hang on to your believes GOD will reward you. don't let the corrupt influence you. i will buy all my flowers from you and for corporate needs...thank you, you gave me even more strength to stand up for him..I'm taken back by the comments. old book? god is a bigot? wow...thank you again. this really has opened my eyes to people....i will hold my bible even closed to my heart....thank you for standing up for him! how did she know he was guy? before the so called wedding? do you all carry cards or something???.....assumptions are usually wrong...
Mixing religion with business is horrible. Imagine going to your supermarket and getting to the checkout register. You put all your stuff up there and the girl says she cannot check out your ham and bacon because of her religion. You go to another register and that girl says she can't touch any meat because she is vegan. Can you see how ridiculous and dangerous mixing religion and business is?
Ordered three bouquets from this business in the past and the flowers were fantastic. I am also proud of the owner for standing up for freedom of religion. To clarify, it is discrimination to not serve someone because they are gay, however it is not discrimination if the gay customer demands the business to offer service to a sacramental function that is against that business owner's religious views. Understanding, tolerance, and acceptance should go both ways in this country.
Fresh flowers
These ladies that work here have gone absolutely above and beyond for me the couple times I've ordered flowers or a corsage. They do fantastic work. Have yet to be disappointed. Very friendly, great customer service! Doesn't get much better than that! Keep on, keeping on for Him! Thank you, Mrs Strutzman for your testimony!
Beautiful flowers, lasted forever, outstanding customer service. I think this is my new go to for flowers.
It amazes me how one or two persons can complain and cost this owners livelihood.I have not had any dealings with this business or the owner but as a small business owner I support and back her. As business owners we have the right to pick who we do business with. THAT IS OUR FREEDOM. If it offends them then find another flower shop and show a little respect for her decision. There has to be more the one a in Seattle.
The woman employs AND sells to everyone (including gays) on a day-to-day basis. She just refused to do the flowers for a gay wedding, so SOME people want to "crucify" her? They need to get a life. I sent my money to her today and wish her well.
Bigoted, hateful owner who refuses service to people based on her own ideas of morality! Do not patronize this business!
shelf life of flowers, very bad, wilting after first day! Never get flowers here!
Always has what im not looking for. Walk out with better than i went in thinking. Staff is amazing.
We've used this business for years & always been pleased. All of my family will continue to buy our florals from Arlene's.
Fabulous flowers and attentive, kind service. Thank you!
This is usually my go to place for flowers, I have to say I was very disappointed on my last flower order. We placed a order for prom and when we got the wrist corsage and single flower to pin on my sons jacket it was very small and not nicely arranged at all. Plus the single flower did not have a pin with it to place on his jacket. They unfortunately did not open and check so he could not even wear it. Very disappointed. Paid 50+ and and the wrist corsage had 3 tony flowers that were already browning on the edges, and 1 single rose. That seems like a bit much for what we received.
Pretty place
I read your story and was so touch by your faith. I strongly agree with you and ask you to keep the faith and God will TRULY reward you. You are such an inspiration and may be for other business owners. May God richly bless you in your life and in your business. Cheryl.....Robertsdale Al
Excellence! Talented. Creative. High quality. The owner, manager and staff are all friendly, professional and helpful. Can't go wrong here!
CHRISTIANS UNITE! HOORAY TO MS. STUTZMAN FOR STANDING UP FOR WHAT'S RIGHT.
Great establishment..... excellent floral arrangements and wonderful owners. Highly recommend!!!
I called here to order a floral arrangement to be delivered to my sisters work, and the gal who answered the phone was extremely professional and helpful. She was very nice and friendly, too. I would do business here again in a heartbeat. Can’t wait to see what they made for my sister!
Very Helpful in getting the kids situated for Prom
Beautiful flowers and Great service. I also love that they're willing to stand up for freedom.
Excellent service and offers a great discount to our active duty military members.
A pleasure to deal with.
(Translated by Google) Now. (Original) Sad.
How can anyone say she is discriminating?!?!? Don't we have freedom of religion in the U.S.??? Aren't there other flower shops where they could have gotten their flowers? Since when do their rights outweigh hers??? Remember "The right to refuse service?" Religious freedom! If you don't like it then don't shop there... simple. But to tell her she is now a criminal, and can lose her business and home because of her religious beliefs is ludicrous! What is happening to this country? Okay gays can get married now and oh by the way every human in this country HAS to support it despite your religious beliefs or anything else for that matter. Maybe everyone should be asking, "Whats next?"
Good service
Very helpful and pleasant staff.
The place to go for gorgeous floral arrangements for all occasions. There are a variety of live plants, and quality floral arrangements at all price ranges. Also a fun place to shop for unique stuffed animals, vases, statuary, etc.
Arlene's Flowers did a great job with my daughter's wedding. To all the people proclaiming that Arlene's Flowers is "homophobic" , would this be a case of "discrimination" if I went in asking for flowers for my daughter's First Communion and the owner told me that she doesn't provide for Catholic services because the teaching of the Catholic religion is against her belief? NO! You'd be saying she's "exercising her right" to run her business. Same with polygamist marriage. Did you know there's no identifiable gene for homosexuality? There is for Down Syndrome (a group of people that you HATE and understand little about) but not for gays.