Reviews of Bitterroot Flower Shop (Florist)

Rhonda Hasselfeldt

They always step up to the plate with beautiful arrangements every time AND do deliveries when it's almost quiting time. They are my go to place when amazing flowers are needed for cheering up or decorating, they are an all occasion place.

Jesse Fister

My husband and I use bicycle benefits to get 1/2 dozen free roses every week. $5 for a helmet sticker. Great service!

Brian Strattard

Great service, friendly staff, outstanding products, the shop itself is amazing. It is always a pleasant experience with Bitterroot Flower Shop :-)

Alicia Esterby

I know that they are amazing, I've used them many times in person. But I have been trying to place an online order and I get all the way to end and it just stops. I have been pushing "place my order" and nothing happens. So guess I'll call and hopefully they can still do it tomorrow. But think I will only do orders over the phone or in person from now on.

Happy Bee

Always go there for my flowers..went in today and was just ignored. Like six or more people working there not one asked me if i needed help. They just walked past me. I guess i will go elsewhere.

Sid Graef

Always beautiful and original, with a friendly staff.

Chris Haines

I love this place. I frequently use them for a yearly event my company puts together as a fundraiser. They are so professional and with only a few ideas on my part they hit the mark every time. We're going on 4 years and wouldn't go anywhere else. There flowers are always so fresh and they last almost 2 weeks. Love them!!

Whitney Garrett

I contacted Bitterroot Flower Shop to create the floral arrangements for my wedding this past spring. I was working with Linda, one of the employees at the shop. We spoke on the phone and she told me to send her my ideas via email. I took a considerable amount of time writing and adding pictures to the email to make sure it expressed exactly what I wanted and was easy to follow. I then received a very short email from Linda disregarding everything that I had mentioned in the email saying, "My daughter is in town and I will be busy with her for the next week. I will get back to you in a week." I totally understood and waited patiently for her reply which she did. We then moved forward with somewhat of a plan of the flowers I desired for my wedding. At that point I thought I had found a good florist. I then wrote her another thorough email trying to further the details of my wedding flowers and I received an email back saying, "I am going to be really busy with Valentine's Day coming up. I will get back to you after it is over." Well, Linda never got back to me even though she said she would, and lost out on a huge sale. She was very unprofessional and did not make me feel like a valued customer. She also wasted my valuable time which upsets me more than anything.

Rebecca Shern

The employees at Bitterroot Flower Shop are knowledgeable, helpful, and fantastic! I had a minor plant emergency this week and several staff members went out of their way to assist. A special thanks to the woman working in the houseplant area of the store — she helped me pick out an assortment of new plants, gave me detailed care instructions, and even repotted a couple of plants that I'd nearly killed. She and the shop are amazing.

I hate Bitteroot flowershop

I payed money for a certain thing, I told them what I wanted. They were not able to produce that thing because apparently they can’t actually put together flowers like they claim. They give me a completely different arrangement, and said “it’s beautiful and original”, they completely missed what I asked for and forced me to take it. Horrible service and execution. They ruined my event and I hope no one ever makes the mistake of buying flowers from these imbeciles.

Paule Patterson

Andrea was amazing and helped me build a great bouquet. Highly recommended.

Lauren Brailsford

Beautiful arrangements. Had an issue with a surprise arrangement but it was resolved ASAP! Thank you

Alan Luckett

One of the largest flower shops in montana. Great selection of locally sourced flowers. Super friendly staff.

Ellen Preston

I ordered flower through my florist in Oceanside CA, for my nephew and niece on the birth of their new twin babies. The first attempt arrangement was ugly and very poorly done. I went to see my florist and contacted Bitterroot and they said they would make it right by delivering a new arrangement the following day which they did.. that arrangement was poorly done and ugly. I am so disappointed, for the amount of money I paid. So so inferior. Never again will I use this florist.

Aaron Carroll

The selection is enormous. The staff is helpful and really nice. The owners genuinely care about you and making sure that you have a great time in their shop

Denise Breide

I called Bitterroot from PA to have flowers sent to a business associate that went over the top for me. Bitterroot not only sent a beautiful flower arraignment they also stopped to get a gift card for this fantastic person. Being from out of town and ordering from somewhere you don't know is tough. But to have them go the extra mile is fantastic. I really loved it . You deserve a 5 star rating. You not only made my associate happy but you made me happy also. Thank you

Nancy Brannigan

I sent flowers for services from another state. I am always worried when I send flowers that I do not see. I received a call today from the recipients saying that the flowers were absolutely gorgeous. They said the arrangement was large and full of beautiful flowers. Thanks!

Jonathan Nelson

Easy to work with, and my wife always loves the arrangements!

Matthew Gehr

This is hands down the best flower shop in town. I have been using them for years, and will continue to do so. The flowers are always beautiful and fresh, and last at least a week. The bouquet they prepared for my mother on mother's day lasted almost a month before the flowers began to wilt. I have never had a bad experience with them.

Howard Roose

The worst customer service that I have received from a business. They did not follow my instructions and took several phone calls to them and then the person for whom the flowers were to be delivered to had to go pick them up. Would not use them again.

allie Olson

Always delivers the most beautiful flowers. I order flowers on a frequent basis for my staff and they are always timely, great customer service and BEAUTIFUL!

Darwin Mckenzie

I love this shop. They have great flowers and good staff.

Damaris Gemmer

I made a same-day delivery order and it came within a few hours. The bouquet looked better than the picture, and the note was handwritten. They even sent a thank-you note in the mail a few days later! 5 stars all round!

Steve Nelson

I don't know much about flowers but I have used Bitterroot Flower Shop many, many times. The flowers are always beautiful and the staff is also extremely knowledgeable and friendly. Definitely recommend using them!

TheMailMandy .

Wonderful shop! Friendly folks whom have a great understanding of what a good bouquet is supposed to look like.

Andrew Butler

Great place to find very nice flowers from a local flower shop.

Kara Whittle

I received a beautiful arrangement from my daughter for my birthday on Tuesday. Today when I got to work they were looking a little rough so I called them. Within an hour hour or so not only did I get a new one but I got a lovely gift bag with candy in it. That is why you can always count on Bitterroot Floral:)

Karen Hill

Gorgeous arrangements. Very help- full staff. Prices are a little high. They submit orders internationally, which is awesome.

Grizzly Clean Team

Amazing place and people! Worked with me to help suprise my wife for her anniversary. I highly recommend this flower shop.

jack gorman

Great service Beautiful flowers

Grace Lahey

The arrangements provided by Dottie and the Bitterroot team for my wedding were absolutely stunning and magazine worthy. I received a ton of compliments on how gorgeous everything was! Bitterroot was also much more reasonably priced than other options in town.

Levi Bessette

Best flower shop in Town hands down amazing customer service unbelievable variety and absolutely willing to help make the most beautiful bouquet to make anyone day incredible

Lila SHAW

Beautiful arrangement. Very helpful and fast delivery.

Steven L. Shuey

I ordered a bouquet of flowers by phone for my daughter's birthday on Wed. 2/11 from out of town and the whole experience with Bitterroot Flowers has been horrible. I had the arrangement sent to her workplace as she lives out of town. The bouquet was late getting there, so she didn't even see them on her birthday, the arrangement was pretty but old so they wouldn't last long, and when I called them about it, they took so long taking care of the problem, that they missed her the next day also. As of Friday morning she still hasn't seen her Birthday Bouquet and that isn't acceptable to me considering the amount of the whole transaction. I have ordered flowers for her since she was 16 and now she is 43, (you do the math) and I have never had a problem until I used Bitterroot Flowers. I don't think I will be using them again.

M DS

I highly recommend Bitterroot Flower Shop for your flower delivery needs. I was in a rush to order flowers for a funeral the following day. I phoned Bitterroot Flower Shop about one hour before close. I explained what I was looking for and asked how they could help. They were kind enough to see if there were other deliveries being sent to that location, which happened to be about 45 minutes away. They found that they were delivering to that location the following morning and were able to help. The next thing I needed help was with selecting flowers. They were kind enough to describe every arrangement they had on-site, and were patient with me while I looked up every flower to see what the arrangement would look like since I was unable to select something per the images on the website due to short notice. We selected an arrangement with white oriental lilies, yellow snapdragons and purple stock. I received a photo of it the next day and was so happy with the selection. The flowers looked absolutely beautiful and were better than I imagined. I did not want something drab or sad looking; the arrangement was very lovely and sentimental yet carried a happy tone to it. I am very happy I called them and trusted their judgment and expertise.

Verna Ibey

Bitterroot Floral is awesome and very caring. I would recommend any one use them for flowers

morgan rohan-smith

Quality flowers and great service everytime.

Melinda Mckenzie

Dottie was wonderful to work with for my wedding flowers. She took what little vision I had and turned it into a beautiful ensemble!! From my blurry vision to the last minute flowers, she did an amazing job tying it all together. My mother, my husband and myself absolutely loved what she came up with and it went perfectly with our theme. I look forward to working with Bitterroot Flower and Dottie in the future.

Christian Ives

I am not someone who writes bad reviews, but after the experience my wife and I had at our wedding, I would absolutely hate for anyone to go through the same ordeal. On our wedding day alone, they FORGOT to deliver the flowers to our venue until we called asking where they were, pushing our ceremony to start later in the day. On top of still being charged for the delivery, they weren’t even the right flowers! The elegant white headpiece my wife ordered was replaced with a massive red rose bulb, along with other mistakes. The WORST part of it all was we had been trying to stay in constant communication with them for about a year! From the first day we were very up front about what we wanted. The times that they would respond to us in email or by phone (which wasn’t that often), they would reply with emails containing flowers that had NOTHING to do with what we asked for (colors, flowers, etc). We are incredibly easy to work with, but working with these guys was an additional stress that I wouldn’t wish on anyone preparing a wedding.

Shonna Gariepy

I placed an order for my job, flowers for clients and for our showroom - the arrangements for our clients are consistently gorgeous and fresh - only once had issues with flowers we were sent at the showroom but I called to ask them to replace them and it was done within 20 minutes - absolutely fresh and a great variety. The customer service for those who answer the phone could improve a bit but Lindsay is second to none. I will happily deal with her from now on.

beach153 .

We've been ordering our flowers from these guys for years now and they have never let us down! Even when I'm out of state I order from Bitterroot because they just do it right.

Chad Larson

Very great customer service and did not charge for delivery to St. Pats Hospital. I would highly recommend them!!

Danielle Chard

Dottie was amazing and the loose flowers and greenery we ordered for our wedding came in healthy and absolutely stunning. We ordered some italian ruscus and a few white flowers and they were really affordable. The greenery is still alive now, even a week after the wedding!

Monica Rose

I live in another state and picked a relatively expensive arrangement online to send to my mom for her birthday. She thanked me for the flowers and sent me a photo. The bouquet looks NOTHING like the photo. In the order I made online the bouquet had several small Rose's and lilly's and her arrangement didn't even have either of those in it! I'm not very happy right now about spending my money on flowers she didn't even recieve.

Erick Richardson

Very helpfull, understanding people. Thank you the flowers were great well worth the money

Steffin Roam

They went above and beyond! I ordered flowers over the phone from Oregon to be placed on a grave and they sent me a picture of the flowers there! I highly recommend Bitterroot!

David Geiger

Always has pretty arrangements and the deliveries are always on time.

Linda Predmore

Friendly

Kimberly McCort Cooper

I went in asking for a simple bouquet for my wedding and the girl at the counter refused to help me pick out flowers from the cooler because it wasn't in her job description and failed to find someone to help me do so. I then went to Garden City Floral where they had everything ready for me in 2 hours. I don't know if the word "wedding" is a buzzword that freaks people out but Jesus, all I wanted was 3 simple boutonnières and a bunch of daisies or something. Now they've lost all of the business they would have gotten from my reception in July. Some of the worst customer service I've ever experienced.

Sierra Clairmont

Worst experience ever! My husband ordered flowers to be delivered for Valentines Day, two days in advance to be delivered to my work. Not only were they never delivered, their excuse being the busy season, she then stated that they would never have given a time for the delivery to arrive. I work 8 to 5. Then he called them and said the flowers could be delivered to our home.. still by 6:50 p.m. they were not delivered. We cancled the order, the suprise was ruined, not to mention how horrible my husband felt thinking he failed me on Valentines Day.. my suggestion to this business is if you cannot handle all of the orders on this busy day.. STOP TAKING THEM.

Drew Blackman

Great selection of flowers. A little pricey, but the quality is wonderful

Randy Guderjohn

I have placed several very expensive arrangements for my Aunt in Missoula over the past several years which were good. I called this morning to order her annual Christmas arrangement and was told “we aren’t taking anymore orders - we are at capacity.” It’s the holiday season. Consider hiring more staff. I’ll never order there again.

Beryl Husby

Usually get beautiful flowers, last delivery was beautiful but full of bugs! Little flying bugs! Tried to call got a message to leave a message, press one. Pressed one invalid response??? Not really impressed this time around! UPDATE...called them, flowers replaced. That's great customer service! Thank you Bitterroot Flower Shop!

Aeravi

A very nice way to make somebody's day, and I've used them a couple of times for this. Also, I'm an art teacher, so when I asked for some flowers for my students to draw, they donated a bunch! The students loved them. :) Thank you.

Micheal Fiala

Highly recommended flower shop. Very nice arrangements.

Dave Keating

They do a great job every time.