Reviews of DXL Big + Tall (Costumes)

Legion Quest

These guys are one of the best...sales guys are no pressure, they know exactly what's in their stores and make great suggestions if you are not sure....a go to place for us guys that need bigger sizes

Yolanda Otero

Wow. I went here with my friend Chris. The customer service was impeccable. Chris was completely catered too and he found a good selection for work.

DOUGLAS Matthews

What a FANTASTIC store, the fitter great and I was helped right away, THANKS. DXL

James Ash

Great place for big and tall men's clothing.

Ray Josephson

Selection can be smaller than other dxl but service is friendly.

Jay S

Friendly staff very helpful

Ava French

Great customer service

Brian Lavoie

Didn't buy anything but very helpful staff

Aaron Bequeath

Always, professional, and quality service.

Jay Taylor

Great selection for the plus sizes. Helpful clerks as well!

David Noel

Very knowledgeable sales people, & they are always willing to help you. I highly recommend DXL in Nashua NH.

Michael Ratta

Poor customer service! Their sizes run a little different than other brands and I was told as much when I bought 3 shirts. So I bought the next size smaller. I went in today to exchange them because after wearing one for a couple hours, realized that it was to tight of a fit and would not be comfortable for the longevity that I was hoping to get out of these shirts. Upon going in, I was told that the one that I had worn could not be returned, and a second could not be returned because the person behind the counter couldn't find the shirt in his system. I tried to explain that the 3 were bought together, but he didn't care. So now I have 2 shirts that aren't comfortable to wear and will just hang in my closet. Back to LL Bean where they are #1 in costumer service. I will never shop here again.

Drew LaPointe

Great experience. DXL goes above and beyond to give you one on one customer service that youd expect only from the most expensive boutiques.

Jessica Gallant

Amazingly sweet staff...clothes are very nice for an occasion but for every day, pretty pricey

Andrew Currie

If you're big and/or tall is one of the few places to get nice quality clothing. Customer service is great, friendly and helpful. Prices are pretty reasonable too.

Todd Marino

Excellent service. Decent prices.

Charles Dunn

Great selection of clothes in big and tall sizes. Very helpful and friendly staff. A wide range of styles and looks and in sizes that actually fit. The only reason it's not 5 stars is the price. But then the market for clothes in these sizes is smaller so the clothes cost more to make, but wow. Expect to love what you buy, but it will not be cheap.

Jennifer Cohen

Very happy we went here. Found the perfect shirt for my husband and the lady that worked there was super nice and helpful. Would bbn delicately go again.

Deo Gallotto

Prices are way to high, the products aren't made well. Everything I have ever purchased has had messed up stitches or small holes.

Paul Anderson

This store probably has the best customer service in all of Southern New Hampshire.

Shaun Keegan

I walked in the door absolutely clueless about what I wanted or where to start. Nicole greeted me and took a couple quick measurements and I was checking out with a whole new outfit within the next 15 minutes! She got a general idea of what I needed and set me up with a shirt, pants, belt, shoes, and socks and everything was beyond my wife's expections when I got home. Definitely a painless experience!

Dianne Fries

Extremely polite and very helpful

Steve LaVoie

I went to the store last Saturday afternoon (May 16th) with a promotional coupon I received from my mother who is a member of their loyalty club. There were two employees on staff, a male and a female. I went searching for the type of shirt that was covered in my promo coupon and ended up in the clearance section. The male employee eventually came over and all he said was "I see you are in our clearance section" and left. Big customer service tip: odds are people looking at clearance items don't have a lot of money. I was embarrassed that he pointed this out. I eventually wandered to another part of the store when the female employee came up from behind and asked if I needed help and handed me a water. She immediately lost interest when she knew I was here for a free shirt and as she was explaining which shirts were available, the male employee popped in with "only plain shirts, no pockets, no patterns" just to make it clear. Both were snippy with their explanations. I eventually settled on a shirt but felt compelled to buy something so I grabbed a t-shirt off the clearance rack. The female employee rung me up. She immediately asked for my name. Having gone to the Casual Male store, I knew I was in the system as a customer but not a rewards member. She couldn't find my name and became agitated with me. She asked if I was a rewards member and when I said no, she said "well that was the whole point of this, you just wasted my time". She never asked if I was a rewards member! She went on to ask if I wanted to join which I said no and she then inquired about how I got the coupon. I explained it was my mother's and she abruptly asked for her phone number. At this point I just wanted to leave before I stormed out and said I didn't know it. Lastly, she rung up my clearance item and said I could get two shirts for a little more money. I politely said no and with a sigh she said "whatever". This was absolutely the WORST customer service I have EVER had to endure! I called corporate to complain and they said they would forward it to management. I have yet to receive a call. It was implied they only cared about the rewards club members as the question was brought up three times by the woman on the phone who I found pleasant but patronizing. I like Casual Male and have shopped there whenever I can afford nice clothes. However, I will no longer shop at this brand again. Not only did you lose me but my entire family as well including my mother who is a member of your club. Maybe I just got a bad pair of employees but it has tainted my views on the brand. Sorry. As for the store itself, it is a more elegant version of Casual Male but otherwise nothing has changed in my opinion.

Brandon Fryns

Idk about the person that gave one star, BUT I had a great experience, very friendly staff, and wide variety of cloths. Also the employee that helped was very knowledgeable of the cloths and what went well together and help me pick out a great set of dress cloths and jacket. Will definitely be going back for more cloths

Ruth Anderson

Needed to exchange shirt nothing in stock for that brand. Still good service.

Jenifer Sireen

Very nice people

Kevin Cornish

Staff was very helpful

LowTemp Papi710

Great place for bigger guys great brands too expensive