Reviews of Blackmon Mooring Oklahoma City (Cleaning Company)

Allison k. Wallace

This is the Wallace family! We would give them a big fat zero star's if possible. I got a call after my last review to do a survey of course I gave them a very poor report!! They said that they would have corporate office give me a call BUT GUESS WHAT??? NO CALL BIG SURPRISE HUH!! THIS COMPANY HAS ABSOLUTELY NO CUSTOMER SERVICE SKILLS AT ALL!!! I hope if anything at all I can do is help someone else not to use this company. Save a family the grief and heartbreaking tragedy!! They have made no attempt to correct there wrongs.... I expect that they will never help us to correct the wrongs they have done to us..... ONE COULD ONLY HOPE....

Sharon Banta

I highly recommend Blackmon Mooring OKC, they have outstanding service from start to finish and are always prompt to respond 24/7!

Erma McGinn

Worst experience ever.

Kyle Bellmon

The technicians were very friendly and courteous. They took special care working around our personal items and everything was left spotless. The ductwork and grilles are much cleaner and I will definitely use Blackmon Mooring again in the future.

Mary Sellon

Great experience! They were prompt and very thorough. The technicians were extremely considerate and did an excellent job! I will use Blackmon Mooring exclusively from now on.

Petra whisenhunt

They left water under my floors for a week and when contractor pulled up floors mold!! I'm 39 weeks pregnant!!!!!!! They failed to do there job and people are going to hospital!!!! I want to file insurance complaint on this company. Never got paper stating that water was under the floor Montie blamed Ozarks my water company!!! I can't believe this is blanked on the customer they ruined my place with mold they even came in and said we could glue floor back down. What it was soaked with water. I'm getting attonery!!!!

Julie Simpkins

Very satisfied with everyone's friendliness & professionalism as well as the cleaning job. After the job was completed they called & I took a quick satisfaction survey and mentioned I believe we (myself & crew) missed a return air. They had someone call me same day to schedule a return visit to clean it at no cost! This company prides themselves on customer service & it shows!!!

Nate Brown

I had to have everything from carpets to my air ducts cleaned. They worked hard & did a top notch job. My house finally smells good again!!

A Google User

They had very good communications with regular updates. The work they did was great and they were all nice and flexible.

Deb Chamberlain

On time! They were even available to come earlier. Carpets were cleaned to our satisfaction. Friendly staff.

Laura Cooper

Shane Forrest & Maggie Raprich with Blackmon Mooring in OKC are my go to people when I need a professional, dependable, and accountable restoration company regardless the time of the day or night! They are thorough and very competent. You have a problem, they will solve it or get you headed in the right direction. They believe in retention and building relationships.

Amanda Leatherman

I manage multiple facilities for a large healthcare system. Blackmon Mooring has been one of the easiest vendors to work with in my 25 years of property management experience. For example: I had a supply line break in a high rise building causing a four story flood over the 4th of July weekend. I called them at 7 am they showed up ready to go in less than an hour. They were prompt, courteous, and went out of their way to help us get things taken care of as quickly as possible. Shane Forrest even came in from a family vacation to help organize and manage his people. They ran multiple crews 24 hours a day to get as many departments back up and running before everyone got back from the weekend. Shane has gone above and beyond to make sure our customers, patients, and tenants are taken care of as well. They truly are The Best in the Business!

Marjorie Livsey

After the March 25 tornado I decided to use Blackmon mooring to pack my furniture and clothes out and then I chose them to help me rebuild. BIG MISTAKE !! Everything they did was unprofessional. They had to redo everything they did and still got it wrong. I fired them and whe I tried to call and email to find out what the next step to finalize my contract got no resopnse from them at all. Got another contractor and started over and got the job done. I contacted Blackmon mooring to get my belongings and was told that they wouldn't return them to me even though my insurance had paid them for the storage. They want to be paid for a job they didn't do. So ive got a nice house and no furniture. I would encourage everyone who reads this to not use Blackmon mooring. From Charles Blackmon on on down the line there is not one person who cares what kind of job is done as long as they get there money. This is no way to run a business.

mitchevansok .

Fast and did a great job

Lisa Raiber

In my career of commercial building management, Blackmon Mooring has been my first call for restoration after an event involving water. I have always been pleased with their work.

Shari Scott

The two workers were courteous, efficient and very polite. I was very pleased with the job they did.

johanms24 .

Best restoration company in the region

Spencer Amaral

Great job and price!

Cory Babcock

We absolutely love Blackmon Mooring!!! Our carpet looks amazing and or ducts are nice and clean. We have used them so many times in the past and will continue to do so.

G. Eppard

Prompt, professional, and thorough.

Shayntel Rose

This company was recommended by my insurance company as a general contractor. Our insurance company backed them 100%. This company brought in another company to redo my roof. The roofing company that they brought in to do our roof left our decking uncovered during a downpour causing much much more damage to our house. The roofing company with the general contractor on site then decided to cover my very wet decking with the TPO system to finish my flat roof. Flat roofs have no ventilation so the moisture from the rain becomes trapped once they sealed the roof. We have done core samples of our roof and it is covered in mold. I plead with Blackmon Mooring to not seal my roof with wet deck and to replace the deck...obviously the general contractor on site did not agree and now I have mold for a roof. Blackmon Mooring did more damage on my property than what was my original claim. They broke decorative pineapples that sit on each corner of my house. These were very unique and antiques. I will not be able to replace them. They pried open a door with a knife instead of asking how to open the door causing damage...they just had to push and it pops open. They STOLE a landscaping brick from my yard because while the roofing company they hired was working on my roof the knocked out a brick from the wall of my roof. The initial tried to put some type of glue to hold the stole brick in place they didn't even use mortar until I fussed about it and the stolen brick they used. The general contractor on site even had the audacity to laugh and tell me he would give me a dollar for the stolen brick. I would NEVER let anyone I know use this company as a general contractor. They never had the best interest of us in mind but the cheapest way to throw together our house & their bottom dollar of what they could make off of our insurance company. They tried to cut so many corners and I ended up firing them for all the damage they caused my home. It's sad when you rely on a company to fix your home and all they do is more and more damage. Do not use this company! Be aware and find a company that has YOUR best interest.

Chester Stone

Technicians arrived on time, was very courteous and professional in action and dress. Surveyed the dwelling, explained what they were going to do and immediately started cleaning the ducts. When they got through they cleaned up what little mess they made while cleaning the ducts, explained the bill and accepted payment. We are very satisfied with the technicians and the company. Will call them again.

David Yount

Very profession and thorough service! The two men who came to perform the carpet cleaning were courteous and professional. They discussed the options I had beforehand so that I could get the level of service that I wanted and needed. I will use them again!

Jo Beauchamp

I have used Blackmon Mooring for a number of years, and can say without hesitation that this organization and their crew have always performed a great job in my house. This crew is friendly, very productive, and perform at a very high level. Never been dissatisfied with their job performance.

Chris Kerr

Prompt and Efficient on the water damage to my home. I would definitely recommend. Wait! I already did!!

Amy Kraft

Completely satisfied with your cleaning services. The guys took the time and were able to remove some make-up stains that the previous guys did not get out.

travis23killamuzix channel

This is the best place to work for!!!

Tiffany Stanbrough

Professional, courteous and on time!!

John Morozuk

Dalton Fittro and his assistant cleaned the carpet in 5 rooms in my house on September 1, 2016. They arrived on time and were thorough, efficient and courteous. I would use their services again.

Sarah Dowdy

Blackmon Mooring worked on a fire unit for me. They were quick to respond the day it happened and did a great job on the clean up and build out. I would recommend them to anyone with a disaster!

Rebecca Wester

Due to near-blizzard weather, the men were late, but called to let me know. They were very courteous, even with my husband who is getting difficult with mild dementia. They did a first-rate job at a reasonable cost.

Shelley Roberts

Do not use this company to clean your ducts. All they use is a hose to suck dust from vents.....no brush, all for the low, low price of $750.

Colleen Billen

We were so impressed with Blackmon Mooring OKC. They were professional, courteous and were able to address all our concerns. They kept us informed of the process and checked up with us to see that we were happy with all their work. I would and will recommend them to everyone.

Andrew Kenny

Great workers all around and very friendly. A little bit of difficulty getting a set time for all work to be accomplished. Manager would tell us to expect phone calls and an arrival time, but we wouldn’t receive a phone call and/or the time we were told was inaccurate. Despite those issues, the work was fantastic and expeditious

Connie Rocha

Arrived on time, were very polite and did an excellent job. I would use them again.

Trent Braden

Did a great job and did it in a timely manner. Happy with their work and would use them again.

Scott Yelton

Our experience was terrible. After substandard methods, shotty wormanship, terrible customer service and dishonesty at all levels we had to ultimately fire them. If zero stars were possible I would even mark that. We even meet with charles blackmon himself. What seemed like an attempt to make things right turned into more lies. Be very careful, they used high pressure sales techniques to "scare" their customer into using them. This was post tornado. They made a terrible situation worse and continue to take advantage.

Donna Roukat

Very professional, caring and prompt. Monty Crisp is great to work with.

Ryan Cornell

Everyone was very professional and courteous. The work done was great and in a timely manner. Reccommend this company to anyone.

christina bennett

I've used Blackmon Mooring for many years and they are always professional and do a great job! I love the way my carpet looks and feels when the are finished. I always feel comfortable referring my friends and clients to them. Thanks Blackmon Mooring for always being here to help us!

Mitchell Wallace

This is the Wallace family! We are very unsatisfied customer!!! We had a fire in our home, as if that is not devastating enough! We had the most incompetent and unprofessional people come into our home. They could have cared less about us as human beings. We were treated like we are stupid. Jay lost our list of unsalvageable items That our ajuster deppended on to pay us to replace our items. We feel like we got ripped off by them. The items that we got back from the that they say they restored. NOT!!! I have chairs that the seats are off of. Paint scrubbed of of vases stuff came back broken. I could go on all day but I won't I would just not recommend this company to anyone!!! Worst company I have ever used in my life. Our insurance company said they will never use them again......

Renee Alton

In a crisis, you want the pro's to swoop in and handle the mess while you attend to other pertinent items. Blackmon Mooring is my go too vendor for such events. Shane Forrest quickly responds and provides appropriate direction without breaking the bank. He is there every step of the way with a calm presence knowing what is needed next before anyone else can. He is able to quickly get the equipment and man power to prevent further damage. Blackmon Mooring is a solid company with amazing resources. They also provide carpet cleaning at competitive pricing!

CAMERON PERKINS

I highly recommend this company! They do an amazing job and are extremely helpful!! They will work with you on time that works best for. They go over and beyond what is expected!! Great company!!

Harold Thompson

I would give zero stars of possible. I hired this company in November 2016. It is now the end of August 2017 and still not complete after being paid 40k already. Please don't hire these people. You mean nothing to them once you pay. And also your contract does not allow you to sue in court. What house repairs take over ten months to do and counting? I wish I never hired these people! If you're reading this PLEASE DO YOUR JOB AND FIX MY HOUSE!!! YOU'VE BEEN PAID TO DO A JOB! You guys are cons!!!

Mike Lepak

Blackmon Mooring in Oklahoma City has taken care of damage and repairs to various properties I own in a quick and proficient manner. Shane Forrest bid and oversaw the cleanup and rebuilding.

Sharon Cresswell

They did a good job! Ralph was great!

Steven Nelson

Very professional and timely. Made sure I was completely satisfied before packing up equipment. Worth every penny!

Nate H

Excellent service! I had a water leak on a Saturday afternoon, and the technicians were here within 30 minutes of calling them. Dalton gave a very accurate estimate of what needed to be done and checked in every day until everything was dry. Fast and professional service. Highly recommended!

Josh Elliott

Called them a week out cause I wanted a Saturday, they scheduled me for first thing. They showed up right when they said they would, was very happy with the service and friendliness. Would definitely recommend for anyone needing thier carpet cleaned.

The Kings

I must say that the customer service that Blackmon/BMS provided during this difficult time has been exceptional. The teams seem knowledgeable but were also very sensitive to my concerns answering any and all questions, double (and triple) checking things just to appease my mind without hesitation. Quality company!

Sarah Noon

They are reliable and trustworthy. Whenever I have needed them, they have been there for me! Great company.

Fre Carthen

Wonderful food. Great service. When our primary server was too busy one of the other servers made sure we were well taken care of.

Matthew daffern

I worked here for a year and a half they treat us very badly and thank it's ok,work us like dogs and get mad if you need a day off for personal stuff, very unorganized and just the way they treat there employee's is just not acceptable.try to force employees to stay out of town for one did a couple days and when they get there tell them 3 months no Jason w. Is a terrible ops manager along with ray McPherson terrible way to treat employees. Make way less money than deserved don’t work here or get service.

Janice Cawyer

Great job

Michael Anderson

Very friendly and very professional

Gary G. Jones

Our company has used Blackmon Mooring on several large scale projects. The service they provide is timely and thorough. Their pricing is very competitive and is why we use them exclusively.

Cami lle

We were very pleased with Blackmon Mooring, as the sales representative were very professional and the Cleaning personnel arrived in a timely manner and was knowledgeable and informative towards all our questions and furniture needs. They were so careful in protecting our wood floors. Great service!!! Great Work!!!