Reviews of Rug Worx (Cleaning Company)

Chelsea Erickson

Great service! Our rugs were picked up promptly and they look brand new!

A Hayslett

Excellent results! My rugs were cleaned and delivered as promised. The staff is professional and courteous. I recommend this company and will use again for rug cleaning services.

Kelly Burgess

Scott cleans all of our rugs and does an amazing job. With 3 dogs, our rugs get beat up but Scott and his team always make them look brand new. I definitely recommend Rug Worx.

Nancy Robinson

Awesome job on our oriental rug. Tomato sauce stain. Rug looks brand new. Friendly and knowledgeable owners. Great service.

Neal Jain

Scott and his crew know their stuff and they make sure to explain the right process to clean your rugs, carpets and upholstery. They also know when there may be limitations to what they can achieve to set realistic expectations. I had a hand tufted rug cleaned as well as my carpets and a couple of couches. They did an outstanding job. I highly recommend them.

Chris Negrin

They do amazing work at very reasonable prices! Scott and Miranda are wonderful people, hard workers and easy to talk to. I recommend them to all my friends.

Yasmine Flamm

Scott and Miranda are some of the kindest and most knowledgeable professionals in their field. Scott’s passion for rugs comes out in his care and cleaning of them. In home rug cleaners just don’t cut it. Thankful for a place where I can take my oriental rugs to be cleaned the right way!

Paula Quan

I have used Rug Worx numerous times for different projects which included rug cleaning, upholstery and tile/grout work in my home. They are efficient, timely and do extremely great work, that I will never use any other Rug Worx.

Susan Ullman

Awesome service from Rug Worx! Scott is very professional and personable to work with, and Miranda is very attentive in setting up and following up with scheduled appointments. We have entrusted Scott to help care and preserve our rugs for years of ownership and enjoyment. He is very knowledgable of designer styles and construction/fiber details of rugs, and uses great care and professionalism in keeping them preserved for years to come. Thank you Scott and Miranda for the great service!

Lowry Petty-Hughes

Amazing company! The nicest owners! I am a realtor and I recommend Rug Worx to all my clients. Scott is Professional, Affordable, and Reliable! The best in the business in my opinion, for 15 years running! They have their own shoppe, or they can come to you!! Thanks!!

Terry Cope

Since I live in a small apartment and have a small dog, now and again the dog has accidents. His favorite rug is the one he seems to want to wizz on. After a while it was time to get this rug cleaned. I did not want to throw it away since my dog loves it. I called Rugworx and spoke with Miranda and she asked me to bring the rug down anytime. I did so and left it with them. They called a few days later and said the rug was ready and I went to pick it up. To my surprise the rug was in perfect condition and was like new. This was not a high quality rug but Rugworx took care of it as if it were. The urine smell was gone and all other stains were completely removed. The price was very reasonable and the service was impeccable. This is one company that I will always use and trust.

Nicole Sutfin

I can't express enough gratitude toward this company. My 1yo decided to take a black sharpie to our brand new couch cushion. I called 9 different places & Rug Worx was the only company who would even attempt to remove it. And they removed it completely!! They even called me throughout the week to give me updates on how things were progressing. I will recommend them to everyone that has rugs or upholstery needing cleaned.

Laura Lungaretti

I’ve been in the industry for over 20 years and Rug Worx is one of those go to specialists we rely on. They offer a mom and pop experience wile never sacrificing professionalism and structure. Their attention to detail makes it easy for us to refer clients to them.

Erica Gately

Will be using them again!

Carla Miller

I don't want to TMI here, but let's just say the baby had an 'incident' on our light beige rug. Rug Worx not only completely removed all evidence of the 'incident' but removed years of dog hairs and dirt that I didn't even notice had built up. It looked better than new when we got it back. Highly recommend them.

Emilio Martinez

Amazing work on all the rugs he works on. I highly recommend them for all your rug cleaning needs.

Ryan levengood

Recently had a rug I thought was beyond cleanable and Scott Gwilliam at RUG WORX is amazing at what he does! I would recommend him to anyone and everyone for his carpet/rug cleaning expertise. Thanks again!

Jennifer Luke

We love Rug Worx! Scott and Miranda are very responsive and explained to us what as needed to "fix" our problem, urine smelling carpets. They also told us what not to do because it would make the problem worse. They aren't "salesman" trying to up-sell, but experienced in their field. Scott was the tech that came to us and was wonderful. He was able to tell me how much "life" was left in my carpets and the quality of the carpets that are in our home (we had recently moved in). This type of customer services I haven't found with other carpet cleaning companies. Rug Worx are our "go to" for all our carpet and upholstery cleaning questions. They have even given us advice as to what type of area rugs are best to purchased based on our lifestyle....a house with boys!

Erika .

This was my first time using Rug Worx—great experience. The owner, Scott, was friendly and knowledgeable. He came to my house (pick-up and delivery service—yes!), assessed the job and adjusted his quote accordingly, which was nice as it was in my favor. I plan to use them again. Bottom line: great service, quality and competitive pricing. Do it.

Wendy Beck

Absolutely the best. Scott and Miranda a great team. My rugs were cleaned to perfection and are like new.

Sandra Browne

Several months ago on Nextdoor a neighbor recommended a rug cleaning company for Oriental and Persian rugs. The company he recommended was Rug Worx owned by Scott and Miranda Gwilliam. We had an experience several years ago with another company that did a terrible job but our rug needed cleaning so we contacted Rug Worx. Scott immediately responded. When he came out to look at our rug, we were surprised at how knowledgable he was about how and where the carpet was made and how the cleaning process would take place. His wife Miranda worked around our schedule for the return delivery of the rug and the new pad that we purchased from them. When we got our rug back it was like a new rug. We had forgotten how rich the colors were. We are so delighted with the quality of service that we received from Rug Worx that I had to share this.

Beth Halpern

I will forever use Rug Worx after our experience! They are such a friendly, reliable, and efficiently run family business that delivered amazing results! My area rug looks brand new!!!

Carole Sante

I highly recommend Rug Worx! If you have valuable Persian and Oriental rugs that need cleaning or repair, go no further than the best professionals in the Valley for expert care and service. Pick up and delivery, and very reasonable pricing!

Debi Law

One of the most experienced and knowledgeable Carpet cleaning service we have every used. A delight to work with...We use them yearly to keep our carpets and rugs in great shape.

Christopher Frederick

professional service and courteous staff, I would use them again for sure.

David Benjamin

I used to be in the rug cleaning business for 40 years and I thought we had the best cleaning process, however, when these people cleaned my 23 Oriental Rugs, I could not believe my eyes. My rugs looked brand new. I highly recommend their services.

Sharron Blazic

Rug Worx staff offers great professional service. They cared about my wool carpets as much as I do!