We've got all the opinions of real people like you who purchase the services of Au Bon Pain (Catering) in New York.
Nowadays the business gets a rating of 4.0 stars over 5 and the score has been calculated on 391 reviews.
As you can read, its rating is really good, and it's based on a large number of opinions, so we may think that the assessment is very faithful. If many people have bothered to give their review when they've done well with the service, it works.
You know that we do not usually stop to set scores when these are positive and we usually do it only if we have had a problem or issue...
This Catering is classified in the category of Bakery.
My sandwich was inedible. Bagel was soggy sk it fell apart and the paper stuck to it. What was worse was the egg was still frozen when I bit into it. Disgusting. Tomato soup tasted like bad marinara sauce. Had to throw my whole lunch away.
The manager at this location (Jim), was very nice. I dropped my food as I was stepping out of the premise, and he rushed to help me and got me my food order again. Very good customer service.
Decent pick 2 combos for lunch - better than cosi of Panera and tons of dessert options too
Wonderful! Everyone is so nice, very attentive and always smiling. Coming here always makes my day.
For breakfast I highly recommend the asiago bagel if you're into cheese and calories - so worth it! For lunch I typically do a salad since you can customize and they chop them. This location is pretty spacious and has quite a few seats. When it's nice out they also have a small section of outdoor seating under umbrellas.
This is not a regular restaurant. It is where you go to purchase food and drinks and then you can either take it out or sit in to eat. You can select your own sandwich, salad, cookies, etc. Take it to the cashier and check it out. It allows you to select your choice of food and item.
From, wraps, oj, cookies and a hazelnut coffee. It hits the spot, and taste good! Reasonable price!
like the food button salty
Nice sandwiches
Typical mainstream eatery Food and coffee is good Great quick lunch place for nearby workers or tourist passerbys
Breakfast in NYC ?? Ones shold be in this place
Fresh food but small selection
Great place for a quick hot chocolate to warm up on a cold winter day
The holiday gobbler was delicious
Good for coffee
Food ok but a bit messy and confusing
Nice Breakfast and Lunch!
Good Service +Good bread
Very poor and dirty
Service was slow. Food was decent. They were out of almost everything
Great location staff needs retraining horrible attitude and no motivation to work. Place needs improvement
Black bean burger with avacado!!! Yummm!!!
Very unfriendly staff
Great variety and food tastes great!
Good food but rude staff
Ok
Always Sandwiches and everything so Fresh.
Tasty snack, service was friendly but slow.
Espresso is very good. Price and service is good.
Great pastries and lemonade.
Had to purchase an item for my 3 year old to use their restroom as their access code is printed on their receipts. Purchased a coffee, hot chocolate, and a water. All tasted fine, service was subpar at best.
Surprisingly good for a chain. The staff are super friendly
Stopped here while visiting the Canadian embassy while in NYC. I had a quick bite to eat with my wife and was surprised at how unorganized and chaotic this space is. I Had a chicken & brie sandwich and asked for it to be toasted without tomatos, it was freshly made, but to my surprise there were tomatos inside the sandwhich, poor service or poor listening skills!! Heavy crowd coming and going, and did not know where the line up to pay for the sandwhich was. I wanted a tea but the teabags were in an obsure corner but I could not find it. I had to ask a person who was cleaning up. He pointed me to a sad stack of boxes・the tea section) almost all the teas were gone! Got through the line quickly and happily found a table, because after that the tables filled up
Hot croissant machine broken for 5 months and counting. Go to another spot for breakfast
Quaint bakery, wonderful breakfast options and helpful staff. Can get very busy during the morning rush. There are better bakeries in the area, but when in a pinch it was just what was required.
Very mediocre coffee. The concept, the store decoration and the service is very nice. But the coffee must be improved
Everything it's good..
Due to it's location it's generally crowded with barely any space due to the way the store is laid out but it's still an okay establishment. Lines generally go quick thanks to the staff, they also have a nice seating area inside as well as out.
Reliable
Does the trick for a quick stop .. Soup was ok ..
Great soup and mac and cheese wonderfully made
Good food and coffee but very mis managed. 2 out 3 times I stop in for iced coffee they've run out. Employees are hard working but management needs to get their stuff together.
The problem is that the food is made to go so even when you eat inside they give you the food all wrapped up. It hard to feel the moment that you're looking for in enjoying a meal. The prices are ok.
It was a little crowded since 2 other locations closed. The staff was friendly and handled orders and check out pretty fast.
My first sandwich from this place was delicious. It took me a good 6 minutes to figure out which one I wanted but my eyes kept rolling back to the Turkey&Swiss with butter a pecan spread. It was an excellent choice where savory meets sweet. Must try! Great location, nice seating area and nice servers
Nice to grab some lunch or a snack and something to drink
Absolutely LOVE the jalapeno cheddar bagels, and especially the asiago cheese bagels!
Good food, but pricey.
Always a must in nyc.
I like Au Bon Pain's food and would go to the location on the concourse in Rockerfeller by the subway and they always seemed to be on point, that location closed but, this particular location needs new staff. The weekends are worse! I work on the weekend nearby and first off it is hit or miss if they're open at 7. Second, the other person who commented that they're inexperienced is so right. They can barely make what you ask or know how to use the equipment! I stopped going. New staff please and better training.
Oh my I love this place. Rice krispies are life
Excellent choice if you're in a hurry. The spinach and cheese croissants are good, and they have plenty of pastries.
Staff is friendly for such a utilitarian place. Good variety of coffee, drinks and breakfast sandwiches. Cleaner than the food carts, just as cheap, and you can sit down if you want.
Super friendly staff, hot coffee, soups, yogurt and granola, fruit and made to order sandwiches for lunch and breakfast. Fresh pastries as well. Order your food from the chefs and then pay at the register.
One person making sandwiches at lunchtime. This place is slow.
Good place to get a quick bite while roaming the streets of New York
Very slow service
Always like their Cheddar and ham on french
Food was ok, but the bathroom needed to be cleaned and was trashy. The service was ok, as long as you could get someone to recognize you were there.
Great food
Good place for a coffee break.
The broccoli and cheese soup was amazing
5 star
It was a nice day so my co-worker and I decided to have lunch outside and try Au Bon Pain ! We were very happy about our choice ! I love the chicken with avocado. The multigrain bread tasted extremely fresh and the strawberry lemonade was good, not too sweet. I love the fact they have indoor and outside seating, variety of food and drink choices, and they have great customer service. I will definitely eat here again to try more food options.
It's good.
Good a little pricey
Ok
Looking for the Freshest Salad, Soup, Wraps, Danish pastries and Sandwiches !! Staff, the most Friendliest Guys I ever met Kudos to the Manager Marichu Padilla, Thank you so much for even Preparing my Sandwich !! :-) More Power to you Guys.
The place is beautiful the staff was not the best the bathroom was awful it was mess and trash was in the floor the food is good the price is ok
For a firm whose name is "where the bread is good" not having bread is non sens!!!!
So you brought employees from the Au Bon Pain that was so bad it closed, to the actually good Au Bon Pain? Seem's logical, they've already started messing up my orders and just generally ruining the vibe of what was a really great ABP. Fix it Jesus!
I love this place
Eat there every morning.
Good place to work from. Tables have electric outlets to charge your laptop or other devices.
Has one of the best cobb salads
Decent spot to grab a quick bite for breakfast or lunch.
The bread is so good. The service is friendly and its a good place to grab a quick bite to eat.
Poorly laid out store which is always busy and at the same time, always out of items.
They should check the expiry date and condition of their products more often
The brownie was not bad.
Wish they had more locations. Great salad, soup, and coffee choices.
Simple !!
place people work there they do not have a courtesy....
Food was good. The help started cleaning up and hour before closing and had a floor drying machine that was so noisy we had to leave.
I enjoyed their Harvest Chicken Wrap.
Would be 5 stars if the prices were better.
Very nice atmosphere but the tables are messy because customers don't clean up after themselves
Great, quick and not expensive.
very good bagels
Great staff great food and snack will do again if in the area
Clean and efficient for quick morning fuel
I love this store so much ,I usually get the chocolate crossaints and the chocolate muffins there frequently,but,on a Saturday ,I got this crazy allergic reaction and it was horrible so be really careful,it was better then before so if you have allergies like me,do not go here.
Bestest in the westest!!
Fresh food, great coffee, and very reasonable prices for NYC! We have breakfast there almost every day when visiting NYC.
Excellent brioche and coffee
Pretty good, loved their cheese broccoli soup and hot sandwiches. And the baked / pastry items are really fresh and good. Chocolate croissant is awesome. Coffee is a bit on a weak side and tasted slightly burned, but not a big deal.
Ok
Great breakfast Bagels. Weak coffee though.
I love working with Veronica she is a good manager my kids love Aubon pain food the love daisy cuz she is so nice Aubon pain employee are so nice and friendly
Good food, good quality
Did is tasty, but did prices are a little too high for what they offer.
Good place for coffee and pastries, cup of soup, clean,restroom available.very close to Rockefeller center and St Patrick Cathedral
Fresh food. The chipotle bean burgers are heavenly.
Great service, but a bit pricey.
Great lunch option in Manhattan. Reasonable prices for good food which is on the healthier side.
Good for breakfast, nice, bright shop
Great bagels
Delicious
My favorite chain ever. I can walk into any cafe and expect the best. Menu has many options that it is hard to choose. Healthy and vegan friendly options. Bread is fantastic as well as the coffee. A must for a well priced quick bite.
The person that makes the sandwiches was very rude. Very unexperienced, she burned the bread wrap, she wrapped it with another one ! I was ordering for 5 people. She asked to pay for the first 4 orders then order the 5th one. If you can avoid this place is better. Au Bon Pain is not what it used to be unfortunately !
My Go-To for baguettes
Looking for healthy and fresh fruit... and really Cheap !
Quick trip in to see tree at Rockerfeller Center. Delighted to find Au bon pain. Have been in Syracuse past 29 yrs but grew up in NYC. Friendly & courteous checkout.
Great vegan soup, great service!
Perfect place. Staffs are so nice and helpful. One of the best café in midtown.
Quick breakfast on a weekday morning.
Big, and nice, comfortable seating, but if u want to hang out with your laptop here, forget it. The wifi is unbelievable slow...its pretty much unusable. I am here at 6pm, just a couple other customers here. I was hoping to do something with my laptop, if i knew its this bad i would have gone somewhere else. Ridiculous. If the wifi is this bad, dont bother put it out.
Very tasty desserts! Also huge variety of snacks, treats, and main dishes. Some healthy, some vegetarian, some not. Tons of options you grab yourself and check out with for reasonable prices.
Jammy bagels, good price meals
ABP is always the same wherever you go. This one gets busy at times but flows well.
Excellent prices in the middle of Manhattan.. Excellent service and kind staff. Great quality food. Best sandwiches I've had in a while. Around $6 for a fresh, hot sandwich with fresh veggies and meats, and coffee!
I don't remember the guys name but he was really upset when I asked to use thw restroom. Don't ever think Ill go there again.
Meh and bathroom was broke.
Used to love going to this Au Bon for breakfast or lunch. However the past few experiences I've had there have been terrible. Went in for lunch one day a couple weeks ago, ordered a salad at the bar and it was busy so I knew I'd have to wait a little bit. Got a cup of soup while I waited....then waited....and waited....after 10 minutes the girl who I could see making my salad put it down and walked away and went to start checking people out at the register. Seriously?! And my salad sat there while two other works stood 2 feet from it and bs'ed. I sat my soup on the glass, told them I couldn't wait all day, and left. So I thought I'd give it another try for breakfast, since it's the nearest place to my building for breakfast. The past two times I've gone in for breakfast I've had to wait several minutes before anyone took my order. Today, I walked in to find only 1 worker in sight. It's breakfast on a Monday, you seriously only have 1 worker around? Then she walked past me and informed me I'd have to wait to order my sandwich since "he had to run downstairs". So there's only you two working at 7:30 in the morning during the breakfast rush? Seems like pretty poor management to me. Needless to say I won't be back, which sucks because now I'll have to resort to McDonalds.
they have a great birthday program. free pastry and drink. thanks abp!
LOTS of grounds in the coffee, but good flavor.
Great service and amazing staff
Almost all their stores are gone
The service sucks, I was standing at the counter and nobody took my order so I went and got a 2 dollar coffee that I made myself... also don't need the code for the bathroom since it's packed this time of of year.... yw
Hot cocos very good!!
It's a very good place to have a quick bite. Make sure you try the Caprese.
Food was good but the guys behind the counter weren't. Couldn't hear him and frustrated when I reminded him it was for take away
Always decent for a quick bite or pastry. I usually grab a blueberry yogurt with granola. Bargain breakfast for midtown.
Very professional and polite staff they take a personal interest by learning client's name, food is good quality very clean location
Standard chain.
Love their pastries, and also it is less crowded after 4:00 pm.
Very convenient and efficient for breakfasts. Service is outstanding. Food is great too. I highly recommend it when you are in a hurry and not looking for a fancy place.
Deacent place :)
Nice place for quick bite and hot coffee
quick service. love the touch screen ordering system! love abp asiago cheese bagel <3
Good food at reasonable prices.
Nice food and fast service, but they started loudly cleaning around us and bumping into our chairs. We were there at 8:30 pm and they were don't close until 10 pm according to the door sign. We felt a little unwelcome.
I love that place
Nice cheap place for a breakfast bagel, gets really busy at rush hour some happy helpful staff.
Very good spot.
A sandwich shop we stopped at I had stew it was fabulous
A nice breakfast place to get a latte!!
Great