Reviews of AutoMax Hyundai Del City (Car Concessionaire)

Caroline Ashby

Best experience with car dealership service I've ever had. My issue was resolved at no cost to me since my car was still under warranty. The issue was taken care of in a timely manner and everyone I spoke to was pleasant, extremely helpful, and knowledgeable. I will be returning to this location for all my future service needs.

Barbara Newton

Now I am a widow after being married for 18 years and I have to do things on my own. When I come to Del City Hyundai I feel comfortable thank you so much for your kindness and your patience.

Rebel Smith

Hassle free experience with purchase. Great car, great price.

Denna Musgrave

Best dealership and car buying experience we have ever experienced. Reggie Hooks is the best salesman that we have ever dealt with. He's got a great sense of humor and truly knows his product. Abe in finance was just as easy going and easy to work with. We had told them the price range we wanted to stay in payment wise and they were able to make it happen. They were able to get us financed when a lot of other dealers wouldn't put forth the effort. They were also able to get us out the door in under 3 hours. There's nothing worse than spending an entire afternoon at a car dealership. I loved that we didn't have to waste an entire day there. We will be a Hyundai owner for life now and will buy our next car from AutoMax as well.

Regina Johnson

Went in for an oil change and came out with a new ride. Larry,all the service guys, and Mr Reggie carried Me to the end best service ever. sunny, Abe everyone was great. One day I'll have a steak ready for y'all stay up stay blessed thank you much love Regina Johnson

latina powell

I just want to thank Ms. Lilian for putting me in a 2016 Nissan Altima today!! She really cares about the consumer. She didn't string me along and try to fast talk me she was straight up about the whole deal. She was patient and understanding of my situation

Blake Brown

Bait and switch all day long. Extremely disappointed.

Raye Himes

Lawson was very nice and explained everything to me. I would recommend Lawson for a promotion and a raise. He treats others with respect. Thank you, Vickie Himes

Netta Stewart

They did such a great job handling the recall on my car. I got my car back the same day. I just couldn't have been more pleased! Great service experience!

Misty Merrill

The service guys specifically Lawson and manager Larry have been very helpful. Thanks guys. I'm sure you remember my predicament. Misty Merrill (white).

tia roberts

Thank you for the services!

Lanell Ellis

I had a great! experience! All went well.

James Caron

Good company though a little slow.

Kiaya Lynch

By far the worst car buying experience I’ve had. Set up an appointment a week in advance. Was greeted by an individual that did not set up my appointment therefore we walked around for 15 minutes looking for the car before we finally found it in the back where the “unserviced” vehicles are located. His knowledge on the car was slim to none. The car had not been cleaned not even in the slightest and the back end was tore up which was NOT pictured in the photos online, neither was the interior. We asked to speak with the manager and the managers attitude on the situation was very uninterested. He didn’t even know what car we were referring to, and told us that the car I was looking at had just came on the lot two days ago even though I set up my appointment an entire week ago. We expressed our concerns and lack of acknowledgement for the time we had wasted and all he had to say was “for a car this price (which happened to be listed for $8,000) we don’t take our time to service or clean them.”

Sabrina Fox

Everyone is always friendly and kind. They are quick and flexible with my car and schedule. Oh, and they vacuumed out my car...believe me, that was a job in its self. Thank you for the great service!

Roseanna McGuire

They took great care of us. They truly care about the customer experience.

Jowanna Cotton

I give Auto Max five stars.I had a great experience at automax today I got the car that I want it for Ford flex 2012 everybody there was nice I knew a lot of the guys there so that made it even better so I would refer you to go to AutoMax it's a nice environment!!!!??

kristen maddox

The salesman Eric was very good and helped me get into a brand new 2018 Elantra. He wasn’t pushy and he did one thing most Salesman don’t do and that is “listen”. I greatly appreciated that. And most of all I absolutely love my car

Courtney Ladabouche

This is by far the best car buying experience I’ve ever had our salesman Tom Baker was absolutely amazing. He was up front and honest about what he thought would work for us and what wouldn’t he went over everything with us. Abe in financing worked really hard to get us the payment where we wanted and to make sure we were comfortable with it.

Dawsen Harbison

Okay Okay I know what you're thinking... Is this a real review... YES, yes it is! When I went to AutoMax I knew the exact car I wanted, just for test driving it I was able to get a $50 Visa Debit Card. YES that is also real! I have NEVER had such a wonderful experience with a dealership but AutoMax will forever have my business! Immediately there were many individuals ( Reggie, Cody, Isiah, DJ Khalid(lol) Abe etc) who truly had my best interest at heart. They were able to lower my APR by 8%!! They were able to get me into a brand new car and lets talk about how quick it all went down. Normally you're in a dealership for hours and hours just trying to finagle with financing on a good APR and with a company that's worth a darn. 2 hours total from the time I walked in with my trade to the time I walked out. I was floored! Reggie if I could leave you a 10/10 review YOU would get a 12/10! Thank you for going the extra mile to make sure I left with a big smile! THE DEALS ARE ALWAYS BETTER AT AUTOMAX!

Donna Segraves

Awesome group of guys. AMAZING sense of humor

Richard Klemp

I contacted this dealership for a vehicle they had online for a price of $10600 I offered to pay cash for the advertised price. what did they do as soon as I made my cash offer they quit contacting me no phone calls, no text messages and i was previously texting a salesperson essence. Dont bother with this place.

Lucie Haeske

Excellent, thank you

Kevin Green

Advisors and technicians are top notch. My perfered service department in Oklahoma.

Jakki Gatzke

Very friendly and helpful.

Shauna Stacey

Everyone there was very polite and helpful. Garrett got me into my car very quick and it was super easy!

Pamela Newman

I went to pick up a part. A young man by the name Sean met and escorted me like I was spending a fortune. When I am in the market for a new vehicle...I will remember Sean and AutoMax for great customer service.

Billie Marshall

Salesman was fine management was terrible the advertised automobile for a certain price on their Internet site and I Called they said yes come you can purchase it for the price listed on the website I took the exact figure cash with me and they would not sell it to me for the advertsed price... I asked why and they said I did not meet the criteria. .what the hell does that mean I had cash.i would not recommend them because the lied to me the customer before I even walked through the door. I can't imagine what else they would have lied to me about if I had purchased the vehicle.

Claudia Cabello

Thank you so much for the prompt service! From the fast check-in to the courtesy shuttle drop off back to my office ...service was great and professional.

Nathan Powell

Went in for oil change. Price was exactly where I expected it to be. Didn't come over out with a list of a million different filters I needed changed, they told me they were all good so now I know when they tell me to change filters I need to do it. Did enough of an inspection to let me know I did need an alignment which sounds about right at 22k miles (one tire was off, why is it always one tire LOL). Spoke with Wade he seems like a nice guy. I would recommend them for servicing.

Janel Griffieth

I went in the other morning. One tire was almost completely flat and the other had a nail in it. They made it quick and easy! I was out and back to work in no time. Always great customer service!

Paawpabear1955 .

Bought a 2018 Tuscan and had a very pleasant buying experience. Our salesman, DJ was very helpful and patient with us. For a change, the sales manager wasn't a tool to work with. He was actually nice to talk to.

Kyle Barrett

SUPERIOR service department. I was assisted by Scott Gould, who was helpful and on my side. Repairs were completed quickly, and Scott kept me in the loop. Pick Automax over the other Hyundai dealer in town.

Ashley Sopila

The people at AutoMax are incredibly nice and accommodating. I never felt "stalked" like I have at many dealerships, and I didn't have to go through the fake "let me talk to my manager about a deal" thing. The people here were respectful, didn't undermine my position as the buyer (as many did, like talking over my head to my fiance even though I was clearly the one wanting/purchasing the car). I've also had service done at this location and the guys were very prompt and straight forward with the time frame, which I respect. There's a nice customer lounge to wait in, as well, with popcorn and waters. It's a nice dealership with thoughtful people!

Kristen Perkins

Great no hassle service. Would recommend and will use again.

Kayla Barto

The staff is always so nice and helpful! All work is done in a timely manner

Leslie Helton

Quick and courteous service department. Always a pleasure going there for service needs.

Jackie Snell

I absolutely love this dealership, Lilian Kouri is an exceptional woman and sales person!!! I had some issues but she fought to get them all worked out!! She cared about what I wanted, she didnt try to get me into a vehicle that benefited her, she listened and cared and made it happen!! I will never ever deal with any other salesperson period!! She is truly amazing and I couldnt be happier!!! If you know anyone in the market for a vehicle please tell them to go see Lilian Kouri!! You will not be sorry!!! Thank you Lilian I really appreciate you

Boosie white

Update: I had to raise this to a 3 star because when I asked speak to highest boss there at the time I got Sonny the general sales manager and he went above and beyond to fix the problem! Thanks Sonny! If you can avoid this place you absolutely should!! This is our first time buying from this dealership and I'm far from impressed! Our original sales guy was great. But then we got switched to a new salesman and once we realized that the left side steering wheel controls weren't working, he said bring it in tomorrow and they would fix it. Should be simple.. haha yeah right.. not with this place. I bring it back, same guy tells me to pull it in but then realizes we have a warranty but it doesnt kick in for a couple of days so now we need to wait till it kicks in to get the car fixed. Haha. Why so warranty can pay for it instead of Automax being responsible and taking care of what they should have already done!! What a joke!! Worst customer service I've ever experienced at a dealership! But then again, the car is already sold... they dont have to be nice anymore!! Last time I ever spend a time here!!

Torri Rodgers

I came in very nervous on purchasing a Hyundai because of its past problems with their vehicles; I was reassured that Hyundai had changed their car on ways to make them better, I test drove and felt at home in my car, I never had an experience like that before. The customer service was friendly and non judgemental which I loved and appreciated.. I would recommend this location to anyone..

arthur block

Bought several vehicles from here and will keep doing so till they take my license lol.

David Smith

Easiest car buying experience I've had to date. Stated my budget, was shown a decent vehicle within my budget, agreed on a price, and that was that. No pressure, no gimmicks, no games. Reggie Hooks was fantastic. Would recommend. Would come here again.

Toya TransparenTEE

Never had a good experience here & my last attempt proved why I'll never be back nor will I suggest this dealership for anything.

isaac hernandez

I'd give them a negative 5 if I could, it was the worst experience I have ever had. first off they had me come up there to look at a car that they said that they would have out ready to show me and when I arrived they brought me inside and I found out they sold the car. The sales person that I talked to and was dealing with wasn't even there and she had me come up. when I found out that they had sold the car another salesman came over and tried to sell me a car and he was very rude would not let me talk trying to run over me with his words all he did was upset me and never want to go to a dealership again. And my wife was wanting to look at new cars but that salesman that basically ran us off, we made a decision to leave and we was gone we ain't never looking back.

Brian Salmonson

Checked out the Iron man car for sale.

Bastian Hahn

I had been looking for a new car for weeks, and had such horrible experiences at other dealerships so I wasn’t too excited to go to another one, but Angel, and Lillian made everything so easy for me. They actually listened when I told them what my budget was and didn’t try to pressure me into something I couldn’t afford like other dealerships had done. Even though I had no credit they were still able to put me in a car that I liked and that I could afford. Even the finance guy I was working with had great customer service skills. The finance departments at other dealerships have been condescending to me because I’m not wealthy, and didn’t even try to find a lender to take my loan because I had no credit. Here the financing was smooth and easy. I was in and out of the dealership in about and hour and they even let me bring the car back the next day for an oil change, alignment, and detail, all for free. They’ll definitely get my business when I buy my next car. 10/10

Taylor Cardwell

Really friendly, fast service!

Glenn Lester

Always a great job no complaints

Ron McNair

I’ve been a customer with AutoMax Hyundai Del City for a little over five years and I have never been disappointed or had a bad experience. The service department is always fast, knowledgeable, and dependable. I recently also purchased a new vehicle from them for the first time and the experience was typical of a dealership, but they work with you.

Joni Stephens

I set out to buy a car and i did but not here. As i was out test driving which internet said come test drive get $50.00 Gift card.. Ok that didn't happen!!!. Also when i left my teenage grandkids because they were asked to stay while i test drove car. The receptionist was very rude to them ages. 2 @13 yrs and 18. Very good kids anyway. I didntt get the car couldn't work the deal. Was there 3 hours blah. Drove to Nission dealership 3 blocks away bought a car with more options and a way better price. No gimmicks to get me in there ... So dont expect internet prices to do you any good you wont qualify for much if any rebates... Im just really happy i moved on. Thanks for reading

Annette Slavens

Very quick with working on my car to get us back on the road Pleasant and professional

Nikkole Parra

Best car buying experience! Lilian is the best saleswoman! She seemed more like family! I talked to her before going in so she had the best car in mind for us and we ended up driving it off the lot!! She knew exactly what I wanted and needed. It was quick and we are so pleased. They have the best warranties as well!! Thanks Lillian and Automax!!

Helen Breath

They figured out the coolant issue got me in a loaner and every guy I spoke with was friendly down to earth nice and professional...its my Hyundia place to go....Yea and the issue is covered by my warranty...thanking Lawson and his boss in the awesome orange shirt for going the extra mile to make sure what I was saying was happening wasn't just an unsure woman.

Kassandra Bilyeu

I went to the Edmond location and the Norman location first. Both of them were not willing to work with me and seemed like they were trying to take advantage of the fact that I was a younger woman. But when I went to dell city it was completely different. The sales person I had Steve (I think that was his name), was FANTASTIC. He helped me get a great deal and was so helpful. He actually even had funeral to go to after and he still managed to be very professional. My grandmother was even with me and she HATES car sales men and is rides to everyone she meets and they even won her over.

Stephanie Steiger

Worst service experience ever. Between the poor customer service and them trying to over charge me for some of the services rendered I will definitely be looking for a new place to take my car...

Drew Austin

Will not honor internet pricing. Don't waste time here.

Ann Fouche

Walked in expecting the long drawn out we can't help you. After a very short time got what I feel was a great deal, from really nice people, if any one I know is in the market for a great experience I'll send them over. Again thank you.

Nicole Martin

Excellent service from the service department very informative & professional with Automax standards very happy to bring my car

Macee Musgrave

The service dept is a joke! They will not give a reasonable explanation for car issues. Honestly a waste of time to take your vehicle to this place. The service manager on duty was completely incompetent. Car is obviously having issues but giving no warning lights. “It will be very difficult to find an issue with no warning lights” is what he said. Aren’t you a mechanic? Do your job and check the things that could be causing my car to die randomly. I have other options to take my vehicle to for repairs and will be pursuing those in the future.

katharina newman

The whole experience from the getting by your technician, the waiting period, to the completion of the scheduled service was very pleasant. I recommend your dealership to my friends and colleagues.

leigh bisel

I came in for routine maintenance. Actually, I called earlier that morning to see if they could work me in. I live 90 miles away from OKC. They were more than happy to have me come in, and set up an appointment for that afternoon. I was in and out in a timely manner. The AutoMax Service Department is always super friendly and professional. Thanks! Leigh Bisel

Lisa Gray

Had my care serviced and breaks checked. When I got the phone call saying my car was ready I was expecting them to tell me I needed additional services. They notified me that my brakes were still good and I didn't need a current break job. I was surprised and grateful for their honesty. Will bring my vehicle back to get serviced in the future.

TIMOTHY DELONG

Went in for a diagnosis of my vehicle serviced and repaired in 2 hrs.

Chad Williams

Angel Aguilar is the Best and well respected salesman at auto max hands down. Ive proudly bought many vehicles from him with no regrets. This man knows how to handle Business and get the job done. He is very understanding and honest. Good job Angel! -Thomas

Brian Davis

These guys made it happen and don't forget Jake in financing. Helped us get 2 cars purchased in 2 weeks time frame and paid by truck trade in fair pricing. Thanks team, Isaiah, Angel, Jake and management team.

Rodney Cluphf

My experience was great I went in looking for a good economy car. To get back and forth to work in. I had a budget in mind I worked Kaz it was a great experience. He didn’t pressure me or try to up sell me. My total experience was great.

andrew Taylor

They like to tell you that you are approved and work with you to motivate you to to go up there and waste your time! High milage used cars body damage enemorous down payments do your self a favor dont waste yout time going up there , especially if you have bad credit!

Autumn Sorrell

Ricardo Mares did an awesome job as our sales rep. It was easy and we're really happy with our purchase!

Angie Poole

As usual, outstanding service!

Adam Davis

I wrote a review 6 months ago when I was getting little to no help fixing the issue. I now have a working title but here is my story. DO NOT BUY FROM THEM I bought a car back in Aug of 2017 from them. It took me almost 2 years to get a title that I could register my car with (June of 2019). So I was stuck with a car I couldnt legally drive, couldnt sell and couldnt return for 2 years! I tried working with them to get it resolved and get a working title and got very little help and NO compensation for it. I tried exchanging the car for a car that had a working title, they said no. I tried asking for financial compensation and they simple said they were legally covered and werent going to help. I would avoid them like the plague!

Danny

I went with a friend to help them buy a used "as-is" car from this dealer. The first nitpick is that the salesman and technicians seemed more concerned with clearing error codes than diagnosing issues and at least providing insights on repair options elsewhere. Whatever. They were non critical faults when i looked them up and the service department did some due diligence to make sure the car was well inspected and otherwise functional. The real issue is that after asking *twice* for the home address of the owner they instead had the title mailed to Colorado because that was the address on the check. An otherwise straightforward and bearable sales/haggling experience has been utterly soured by a simple mixup in shipping that is causing the owner a great amount of stress. But by all means, if someone from AutoMax thinks they can solve this situation let me know. I'll gladly amend this review if somehow their customer service can promptly reissue the title or somehow recover the one that is lost somewhere between here and Colorado. Overall the sales people were personable, the owner has a loud personality but not in an overly difficult way, and everyone *appears* to know how to do their job in financing (the car was bought outright though, no financing was set up). The fact is that one presumptuous address choice has ruined this car buying experience. As a side note, if it is for some reason immutible policy to ship titles to the address listed on the check used in purchase. Perhaps some warning or alternative options should be presented to prevent such undue issues in the future. Update: the title has been received so alltogether this was a great deal of stress, extra postage being paid, and time wasted (the temp plates have expired already) because the dealership made a horribly incorrect call on where to send the title.

Jake Boedecker

I had a horrible experience with a belligerent manager here. Walked out and found a much better deal at Edmond Hyundai. Glad I did and I’ll never be back. The sales staff was okay, his manager was nasty. It’s a shame he is keeping his guys from making sales.

Jesse Eppler

Lillian was excellent. She was very thoughtful and concerned that I got the best service possible. It was a pleasant experience in buying our new car

Katherine Morris

I had a great car-buying experience with AutoMax Hyundai Del City. Everyone was very friendly and helpful, from sales through financing. I had a little hitch with the pay-off on my trade-in, but not through any fault of AutoMax. Unfortunately, my financial institution at which I’ve banked for years had a little problem, but after a few phone calls and with the help of Bob at Autoplex, it all got straightened out. Thanks AutoMax; I absolutely love my Tucson!

Correna Luschen

1 week after COMPLETED paperwork, the dealership didn't have my vehicle they sold me. I was originally told that it would be there the next day, after my drive from Shawnee, I was told they would call me when it comes in. 6 days after the purchase, I'm finally called by the GM and told the dealership they intended to trade with backed out and they're looking for another vehicle. I gave them one more day and the option to make me an offer I couldn't refuse on another vehicle, and I wouldn't buy from Bob Howard- they said they could not. I purchased a 2019 Santa Fe the same day from Bob Howard, who was more than happy to earn my business. I gave two stars instead of one, because the salesman was nice.

Keoki Ah Lo

I purchased a used car here. Got a recall fixed on it and the day after I got it back, it broke. However, it's what happened afterwards that makes me 4 star this place. They were able to talk to the manufacturer and find a way to fix my car. This was unexpected. I was outside of the standard warranty and they very much could have said they weren't going to be able to do anything. But, they fought for me and are fixing it as we speak. As of right now, I would make my next car purchase here.

Casey Dowling

Lillian was amazing with my first car buying experience. She listened to everything I said and within the hour I had a new car. Ask for Lillian for all your car buying needs!

Carrie Rusche

Very courteous and very understanding and helpful for our needs I will recommend everyone I know that need the car to go to Automax in Del City

George Lynch

Fast, Friendly, and professional service is what you will get when dealing with the Service Department. Customer waiting was clean and made for a comfortable wait.

Katheryne Strickland

The best place ever with the very best employees, Reggie,Abe, and Cody

J. Bryson

With our credit we were dreading going to a dealership, as we knew we would get a lemon so to speak. Lilian was our cars sales lady that I was speaking with over the phone, she was kind, understanding and did NOT try to push any sales on us. I had given my information to the dealership to see what we could get. It turns out we got really lucky!! We were approved for a 2018 vehicle. Lilian let us test drive any car we wanted, she answered all the questions, was extremely nice and helped us understand everything we were concerned with. The finance guys worked really hard to find us the best rate we could get and payments we were comfortable with. I told all my friends and co-workers about Automax Hyundai in Del city! Thank you Lilian and all the staff for making our car buying experience an easy pleasant transaction. There was NOT a single rude person that I had came across when we went to get our new car. So if your credit is less than perfect give them a try, you might be surprised how lucky you can get!! I was and now I am a proud owner of a 2018 Hyundai Kona!!!!

Sanda Dowell

These people were great at helping with a problem on my car!

CoCo Michele

Scott did an amazing job. He understood all my issues and concerns and thoroughly tried to resolve all issues. I took off a star due to I did not receive a call back when my vehicle was ready. I spoke with a service guy to let him know I was leaving. He confirmed my phone number and said he’d give me a call. I eventually went back to the dealership after 3+ hours with no call and saw my vehicle sitting out and ready for pickup.

Scba Reviews

DO NOT BUY FROM HERE!! Or at least don't deal with Reggie. He lied straight to my face and told me the car was driven by dealership only. They included the Carfax in my closing paperwork and it was a repossession. Told me the car had never been smoked in, but I looked up the former owner on Facebook and there she is... cigarette in hand. He tried to sell me a manual car at first and I just said no, I don't want a manual. He laughed and said "oh, you can't drive a manual?! we can teach you". No, I can drive a manual, I'm not buying a manual, there's a difference. When asked for my phone number he automatically cuts me off and tries to start off with Saying "405" area code, which had he paid attention and listened, he would have known I was from out of town and do not have the same area code. I actually found the car on Carfax, get to the dealership, and they have a different price listed, said they can't honor the Carfax price, yet messaged me through the Carfax website and included the Carfax paperwork. I had been talking with another salesperson the week before, as I was coming in from out of town, I honestly think they raised the price of the car bc they knew I was interested and coming in to look at it. LOL what a scam. I should have got up and left, but instead I stayed through 3 hours of hackling and ended up with the car but paying too much for it. Window tint and car mats are on buyer here. They had some cheap, black rubber Automax mats in there that Reggie thought were great. He also said they don't tint windows there. He acted like I was taking his right arm when I said he needed to fill up the tank. Did I mention they threw in a free oil change and fill up? LOL again, I am from out of town so I would be driving 100 miles for it. Go to tag it and low and behold, since it was a repossession, AutoMax should have renewed the tags in September when they got the car and when they were due; since they did not do that, Guess who gets to pay the penalty for that?! Yup, I do. After all that has gone on, I call them to talk to a manager to let them know about everything that has transpired, AND low and behold, there is not a single manager available to take my call and I am still waiting on that return phone call. Great car, HORRIBLE SALESPERSON, HORRIBLE DEALERSHIP. Bad customer service. I mean really, can't even call me back?! Go to another Hyundai Dealer, there are plenty of them around.

Jeffrey Simson

Quite a lousy customer experience so far! A week after the purchase, I am still waiting on them to fulfill their obligation to send the second key and documents after it goes through their Service department. A couple of other things: 1. Trying to contact their Finance department to figure out how I can set payments has not helped. Nobody has got back yet. It is as if they want me to miss a payment and then charge me for it. 2. They didn't provide the carpets for the driver and passenger at the time of sale and on reminding Khaled, my "friendly" salesperson, I've been asked to travel 200 miles back to get it. 3. The links on automated email asking for feedback doesn't work. 4. The "friendly" customer care reps are trained to lie straight up on trying to get to someone who can help - The person I talked to has left for the day, his manager is with a customer in less than a second of asking and to ask for their manager means putting one on hold. Quite something, isn't it!!!

Joe Hernandez

Really wanted to make a deal with this dealership, as we were told by their internet sales team that the internet price is what we would pay. We travel to this location after work and they would not honor the internet price. So we ended up walking, since they are misrepresenting their prices and advertised offers. Not a bait and switch, but definitely a bait. Our salesman Angel seemed nice and knowledgeable, but unfortunately they were not willing to honor their word.

Michelle Michelle

We had Lilian as our sales person! She was amazing!! She went the extra mile for us to get approved for a brand new car within our budget and qualifications! Even down a bit on payments instead of being so high. Highly recommend her!!

Steven Smith

Went up there to see a specific vehicle that was rold was there and when i arived at the dealership i was told the vehicle was not there anymore and that it had been gone all day although i called 30 minutes before i arrived, veing told that the car was there and then they were very persistant on trying to get me to get into a much higher priced vehicle that i couldn't afford. Along with being persistant on after i told them my price range to tell me that they had something that was 2-3 thousand dollars out of my price range. I will not go here again.

mk hig

This dealership is liar and a cheat. How do you not honor the internet price. Like really I purchased my last 2 cars for internet price and not sticker price. So really what are y’all trying to do here. I won’t recommend no one to this dealership.

Charles Manning

My wife and I bought a new 2019 Sonata in January from AutoMax Del City. Having never owned a Hyundai before, I wanted to wait for while, so when I gave my review, it would be more accurate with having a few months of 'drive-time' under my belt. Long story short: Super happy. Even after some months of driving, still cannot believe the unbelievably high quality and superb ride that this car has, it is truly incredible. We took a trip to Dallas to see some friends, and drove there AND back on LESS then ONE tank of gas. The ride was perfect, even up to top speeds. Plus, with all the incremental safety items that the Sonata has, made the trip much less stressful. I will have to agree with all the You-tube videos, that one is very hard pressed indeed to pick ANYTHING apart on this car. All the guys at Hyundai Del City, were absolutely fantastic as well. I have already done a huge amount of research for some time, and we knew going in that the Sonata was what we wanted. We originally went in to buy a late model Sonata, but when we saw look of the 2019 (and color,) we changed our minds. The guys worked VERY hard to get us not just approved, but more importantly, approved with a very low interest rate and payment length, with a payment that we could afford. Everyone there from "Abe" to Eric, to Sonny and others were extremely polite, professional, and truly helpful and friendly. I will not say to not 'shop around' when you are car buying; but I WILL say make very, very sure that you DO at least go by to the AutoMax/Del City dealership, shake some hands, and see what they can do for you. All the best...Charlie

Jo Ray

The service department is always clean, does their best to be fast and they will come and update you if you are in the waiting area and it has been a while. They could use better signage than just road markers and the small signs directing people to the service area though. I realize for those who work there or who are familiar, it is no big deal to navigate but for new customers, it is extremely confusing and cars coming to the front of the building often block the roadway for those trying to exit the service area. But overall, the service department has been good to great each time I've visited.

Elvia Castro

Bought the vehicle a few yrs ago there. During purchasing, I had asked for the carfax, the sales person did not give it to me until we had purchased the vehicle. The vehicle started having problems a week after purchased. I normally take the vehicle somewhere else to have it serviced, however I went back to them because I was having problems with it and thought maybe the warranty would be usable. Took it for rotation problems, thought maybe a rotor, and also an oil changed, all they said was it needed new tires, they did the over priced oil changed. Took it to another mechanic, he changed the rotors and it worked fined. I will never go there again.

christopher florence

Your people are very sharp, concerned close and personal, I love this spirit and thank you again.

Boss Steppz

I was super happy with my amazing deal that Joseph and gaylon gave me they did great work!

Bob Arterburn

Parts guy went over and well above to help me . My highest recommendation !

Donnie Gordon

It was a nice experience other then the misunderstanding about car insurance and bank approval. Assumed would be able to leave with car once full coverage insurance was obtained and that was not the case. Besides being a little disappointed and having to wait few days, over all experience was good!!

James Pettengill

This is the 4th sonata purchased from this dealership and every time it has been a breeze. Everyone is super friendly and helpful and not having to haggle over the best price has always been nice. We've always had exceptional care and attention when having vehicles serviced and will always continue to keep using them as long as they have a great customer service experience.

MONIQUE H

Mrs. Lilian is the best!!! Go to her she's very efficient she got me the best deal and she's a angel in disguise. Go see her today!!!

William Cannon

I filled out a questionnaire on the Internet through my employer. Because I was on my lunch break I was limited to the initial interview time. I had written down everything except my insurance information. Needless to say I was in and out in 45 minutes with expected delivery for Friday, my day off. I arrived at AutoMax; my new car was parked out front. Washed, fueled and ready. I completed my paperwork with Sales Associate and Fonance and out the door in under 90 minutes. So to say that I purchased a brand new car with 23 miles on it, traded in my old car, credit check, financed, set up maintenance schedule, and was out the door total time to include my online application. Was under 3 hours. Now that is A ABSOLUTELY EXCEPTIONAL CAR BUYING EXPERIENCE ☆☆☆☆☆☆☆☆☆

Denton ArchiLta

Purchased 2018 Chevy Silverado HD on June 01, 2019 ..had to return x6 before getting everything straight.. I've NEVER had as much problems with any previous dealerships, as with this particular one. ..I LOVE my truck though ... Staff could use some training on customer service, and etiquette; telling customers EXACTLY what is required during vehicle trade purchases VICE vague information; leaving patron to guess and become frustrated with staffing personnel. ..I LOVE my truck though..

Misty Yarbrough

All the people in the service department were very nice and very helpful! And they were quick! I will definitely go back!

Big Papa Pump

Would have left ZERO stars but unfortunately cannot. Brooke reached out to me via text and after I told her the truck was over budget she assured me that they had the deal done. I repeatedly replied with my concerns about the deal and be at the price and she replied with, "ABSOLUTELY!" So I called the next day which was my appointment and spoke to a different manager and he informed me that there was no way that the deal could be possible. After calling Brooke out, she then replies with, " I was not aware that you were upside down" although I gave her all of my information. I'm glad I didn't waste my time taking off work to check out a deal that someone misunderstood.

Lloyd Mehr

My 88 year old dad purchased a 2019 Elantra in Feb. This was the 5th car he has purchased from them. This car replaced a car totaled in an accident. I wanted to go with him because, he can be easily confused. He assured me he completely trusted this business. After he purchased the car, I asked about his deal. He assured me he received a good deal, but the numbers he provided me didn't add up. I stepped away from further questioning because he was getting upset. Fast forward 4 month later, he called upset because his free 5k mile oil change cost $123. The dealership would not honor his free oil change coupons. I went over to his house and reviewed both the 5K mile service receipts and his sales deal. It appears on the sales invoice they charged him $1.6K over MSRP + Freight. Additionally, they financed him with Hyundai at 6% even though he qualified for a much lower rate. He purchased an extended 100K vehicle warranty. I went to the dealership with all of the paperwork. I met with the Service and Sales managers. The Service manager said, "He was charged for the Oil Change, because of the "Engine for Life" program. This warranty is for customers who keep their cars for over 100K miles. I reminded him my dad was 88, and probably wouldn't need this program. Additionally, I reminded him Hyundai already has a 100K engine warranty and my Dad purchased an extended warranty as well. He explained he was charged $55 to change the cabin air filter, because it was dirty. That's hard for me to believe it needed changing since he has only had the car for ~4 months, doesn't drive on dirt roads. I lived in the Arizona desert and seldom needed to change my cabin filters more than a year at a time. The Service manager told me to tell my dad in the future to decline the Engine for Life service. I reviewed the deal they gave my Dad with the Sales manager who appeared to be sympathetic. He said that all cars have an addendum which could be why the car was priced over MSRP. Note, no where in the sales contract that mentions an addendum. He said he would talk to his boss about the deal since my dad was a Veteran and Repeat customer. He said he would call me back. After over a week with no follow-up, I went back to the dealership. I spoke with the Finance manager, and asked why would they finance him for twice the interest rate that my Dad would qualify for. He said, he explained to my Dad that he would get a $500 rebate check by going with the higher rate. I informed him that even with the rebate check over the life of the loan it would cost him over $1k in additional interest charges. He just shrugged his shoulders and said most people will take the check and then refinance at a lower rate. By the way my Dad received the $500 rebate check, and called me because he didn't know why he received it. The Sales manager I spoke with the week prior wasn't in, but was scheduled to work that afternoon. I called and spoke with him and he said he hadn't received a reply from his boss and would call me back. Never happened. We are trying to cancel the extended warranty, but suspect this will not go smoothly. I realize I have no recourse on the deal, and all businesses are entitled to make a profit, but I just want to make people aware to be careful when dealing with this dealership. I think it's a sad day they way they choose to take advantage of a Senior citizen, former Loyal customer and Veteran. PS: If you go to the dealers website it says Free two year complimentary service and Engine for Life program.

Ginny DeBord

The Sales staff is rude and condescending. The internet sales department from management down lie to get you in the door. Worst auto purchasing I have ever experienced! Drive or run past this one, they aim to mess you over!

Richard Reed

Today it was good I took my car in yesterday but the computer did not show any codes but on my way home the SRS light came back on went back today after work no appointment they got me right in this time the computer did show a seatbelt corridge malfunction. So that will cost me $400.

Zach Mcreynolds

I went in upside down on my car where everyone else had declined me, they hooked me up with an awesome car and the salesmen Brandon, was truly awesome!

Tangie Davis

The sales lady was really nice. There was a couple of guys that also came out to help. They have new and used cars. Manger was also very friendly. I would definitely be sending them customers.

Donald McGough

We lease a car from AutoMax Hyundai in Del City. They are always friendly and helpful when we bring in our car for service.

Bob Bishop

Good service and friendly people

Elva Griffin

Had a great experience Lillian was my sales person, she was awesome. Abe was my finance guy, again very very nice. I would recommend Auto Max to all my friends and family. Love my new car.

Andrew Scott

The sales staff were awesome! But I've had so many issues with the financial, tag and title department ever since I've bought the car! The title didn't get signed over in time, and no one thought it would be a good idea to call me and let me know about this. Also, when I finally received the title, it was issued in 2016. I called and was placed on hold for 15 minutes with no one ever answering. Fun times... Good prices, Poor costumer service.

Rebecca Wicks

They have been great to work with, from buying the car with Tom , to financing, and with two years and counting getting maintenance done there, everyone has been amazing! They have made everything so easy and everyone is so nice. I would buy from them again!

Adrienne Tushka

This was my fourth car purchase from this dealership. Each deal was a good experience. I did not feel railroaded into purchasing, they listened to what I wanted and found ways to meet my needs. While I did not purchase a brand new vehicle this time which was my option at first they were able to sell me a used low mileage vehicle which had what I initially wanted and more at a great price. This was all in July. Unfortunately, today I am disappointed not with Sales but with the Service Dept. We took one of our other Hyundai vehicles in for servicing on Thursday and picked it up today. While we were informed of the charge we were not communicated as to what all entailed. It needed a shock changed in the back. We were led to believe both would be changed but that is not what happened and the price we were charged you would have thought both were being changed. A conversation was had after payment to the Service Manager which was initiated by the cashier not our choice because we knew nothing would change the outcome. The conversation happened as we thought. She was immediately on the defense and not wanting to hear of our confusion with the service. I will now look to the other Hyundai dealerships to have the recommended service to the newly purchased vehicle which is disheartening because the Del City Sales team has always been great for me.

Skye Poof

Terrible Service! 20 people standing around but yet no one available to value my car. Wanted to apply my rebate as the Down payment. Said they couldn’t but the Auto max in Norman did on my Husbands the year before. Every question was responded to with “I’m not sure” . Was planning on leaving with 2 car walked out and said none.

Briauna Steuart

Jake was very friendly and attentive. He helped us get the best possible deal and immediately asked us how much we wanted to pay a month which made us very comfortable.

Diane Moore

Very helpful ,nice & considerate...

Wendy Bailey

I meet with Scott to begin my service experience and then made the acquaintance of Reggie. His genuine desire for the customer came across in numerous conversations with several customers and the joy that was displayed was apparent a long standing and great repore was built. Scott was very efficient in telling of additional items I needed to address and all went very well I return to Scott and Reggie when I purchase my next car

zac Fox

Always nice and explain different service options without being to pushy

Bill Bray

Stephen and Eric were very nice to work with and went out of their way to make sure I was happy with my purchase.

Joyce Conner

Very pleasant. Eric made everything easy without stress. We are extremely satisfied with the ease of purchasing our new vehicle.

Gwendolyn Randle

Mrs.Lillian was actually a person that every car dealership should have on their team, she was polite, concerned about me and what my needs were,very attentive, wasn't just interested in just sailing a vehicle,she made me feel I could look forward in doing business with your company in near future. Thanks.

S Rost

Terry was great...the process was easy...best car buying experience, ever!

Christy Wilder

My daughter loves her new Elantra!!!! We received great customer service from our salesman Reggie and from Max!! They went above and beyond to make our experience top notch!!!! I would recommend this wonderful business to anyone looking to purchase a car!!! This whole team of professionals made our car buying experience fun and we now feel like family!!! Thank you all!!!!!

Kelli Keefe

Fast friendly service

timburtonfan 1

really nice people and really fast and amazing service.

Michael Woodul-Smithey

As always AutoMax has taken care of us and our vehicles every time we are here. I wouldn’t take them anywhere else. Scott is one of the best service managers I’ve ever dealt with, he doesn’t push any extras on you, but he will let you know that they are available. As far as sales, Reggie is by far our favorite sales person to deal with. We have bought three vehicles from them and each transaction has been quick and smooth. Thank you AutoMax Hyundai

Natalie Nave

Haven't decided to buy yet. Good experience.

Tyffany Woods

Winston did an excellent job and was able to get me more for my trade. After having a terrible experience a Edmond Hyundai, Wintson and Automax Hyundai made things right and was a much better experience!

Robert Wages

Had an issue with my antennae on my Sonata. I just needed the cover. Nothing else, but a cover. So I go into the Service Dept and they would not sell me the cover. They wanted me to buy the complete package. $175.00 + $400 in labor!!! They are not trying to advantage of the customer! Bought the cover online. $25.00 and 10 minutes later and it works like a champ. Be careful before you commit to anything here!!!

Kevin Richmond

Suggest anyone looking for a car to check them out. Also have a very nice SS Camero on the lot....

Google User

Bought my first Hyundai there in June 2019. Isaiah was our salesman and he was wonderful. Very laid back and wasn't pushy. He was very helpful, I would say my experience was great.

Russell Shields

A one hour service call took almost 4 hours. I was even going to possibly buy a car from this lot but I think I will take my business elsewhere. I rarely complain but gee whizz people.

Cheryll Givens

Lilian and Eric were awesome. We got a 2 year old car for a $200 a month pmt. Thanks, everyone was great.

Aaron Johnson

Good looking vehicles and great sales team recommend most definitely

Justin Finley

I'm putting four stars do the fact that my mom did atest drive promotion where you'd get $50 gift card if you did a test drive. she gave the manager the code for the $50 gift card and had to call up here several times to get him to answer her to find out where her email is to retrieve the $50 gift card. He told her that he lost her verification code and needed it again. To say the least my mom told him no. That was not right that it was not her fault that he lost the code. She finally got it after chewing the manager out.it's people like that that makes me never want to go to a dealership ever again. However the people are nice here and that's about the only reason why I'm giving this a four-star instead of a two-star

Nile Burge

I had a great experience here buying my new car. They did not do the high pressure sales tactics. They worked with me to get the best deal, was patient, and had snacks! I would definitely recommend buying your next car from AutoMax Del City.

Stephanie Miller

I would highly recommend! Very knowledgeable and informative. The service advisors were very friendly and kept customers informed on their vehicles. I even called Hyundai to find a good dealer since I just moved here from out of state. They were not wrong. Also they were not pushy on repairs needed. I made a another appointment for a four wheel alignment and recalls. Again top notch service!! Would highly recommend.

Mary Chute

The service technicians were very helpful. I went in for an oil change and to get a noise fixed. Turns out that the air conditioner needed to be cleaned out and the draining stopped working. Technician explained all that they were going to have to fix and what it would cost up front. The whole service didn't even take that long to complete. It was an all around great experience.

David Barger

This is a great dealership and I love my new Hyundai Tucson!

Stephanie Stanfill

I could not have ask for nicer people. They helped me find exactly what I needed and a monthly payment I could afford! Amazing service!!!! Thank you

Maria93Esther

Drove 8 hours for a vehicle that Debbie assured me was at the dealership. When I arrived I was notified the vehicle was NOT there. Don't waste your time with this dealership. They have no idea what customer service is!

Silver Fang

Always professional. Very relaxed and not pushy. I've bought two cars from this business and so far it's always been pleasant and easy.

Damian Gritte

Fantastic all the way around

Tiffany Thompson

Because of the recent floods, we were in need of a new car. I always shop online first because I do not like to be rushed by salesmen. After finding the vehicle I liked, it was time for a test drive. We went to this dealership and Reggie greeted us. He was amazing and got me the deal that I was looking for. He was very professional and knew his stuff! I would definitely recommend the Del City location, especially if Reggie is your sales man. Love my new ride!

Tammy Weis

Showed up without an appointment and they never even blinked. Apologized that is could possibly take awhile since we didn’t have an appointment, but it really didn’t take any longer than usual. Excellent customer service!! Staff super helpful and friendly! Love this dealership!

Poor Johnn

Was GREAT no pressure and a great deal

Lalita Raya

went to buy my first car and they were super friendly and real the entire time!!

Ken Morse

Always friendly and helpful.

Vixster Delp

Friendly, knowledgeable staff...fast service...conveniently located.❤

Bob Simmers

Great service. Friendly. Oil change done in a timely manner. Didn't have to spend half my day like some other dealer.

Sherry Kennard

Amazing service! I had a wonderful experience purchasing my new car! Joe T. was great! He was knowledgeable, patient and helped us locate the EXACT car that we were looking for a GREAT price!

Tammi Peters

You have the best Service Manager around. Cheridan is wonderful and very professional. Keep up the excellent work.

Jennifer Sanders Jones

Saw an ad on facebook about a buyback program where they offered $4k more than kbb value. Wasn't sure about it. Talked to GM. Convinced me to go down there and have my car appraised. Said the $4k was guaranteed. Told her I didn't want my time to be wasted and I didn't want to be jerked around, she agreed she wouldn't. Asked to work with only her, she agreed. Told her I would be there at 3, she said she was looking forward to seeing me and working with me. I get there and she's suddenly not available. The offer given to me was less than another dealership and without the $4k that was guaranteed. Bait and Switch. Wasted my time. Avoid at all costs.

Jerome Monty

Great service ,Scott Gould in service is fantastic....

Justin Marks

Went to this place. They didn't give me my title that I was going to use for a trade-in after the deal fell through.the deal only fell through because they told me I would be paying under $360 a month. When I went to go fill out the paperwork, I was told it would be around $460 a month. The salesman had an agitated irritated look when dealing with me. I understand sales I understand how hard it is however, it's unprofessional.

Nikoleta Boyd

Every time I need to use the Service Department for my car, it is a fantastic experience! They are knowledgeable, fast and kind. They are updating you through the process of repair as they go, explaining everything they are going to do and giving you the price upfront for you to decide. I am very satisfied as always! Special thanks to Scott and the other guys working on replacement of an irreparable tire on my car! Thank you, for the wonderful experience every time I come to the dilership! Continue the excellent work Automax, you are one of a kind!

Oakley Kelley

Lawson in service went above and beyond for me last summer when my ac went out in my Hyundai! I recommend the service department for sure !

Julian Stevens

We have bought two new cars here. The sales staff is friendly and helpful but we steer clear of the service department.