Reviews of Audi Stratham (Car Concessionaire)

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Zach Kidd

Around two years ago I purchased a 2002 Porsche Boxster from Audi Stratham. As soon as I walked in I was greeted with warming welcomes; they treated me like a valued customer even before I test drove the vehicle. The salesmen I had was extremely knowledgeable in every area of the automobile. The way they presented themselves made the whole experience very enjoyable! The service was impeccable and still is every time I go in for a check-up on my car. Their Porsche certified mechanic was extremely knowledgeable on every area of my vehicle. Since then i've purchased rims, a Porsche Thule, center caps, tires, and a car cover. Audi Stratham has always given extremely excellent prices on everything and I have never had one complaint. It is because of this, they've made me a customer for life!

nhdoc99 .

Service department seems completely disorganized. I brought my A6 to them last fall for a service and they forgot to do part of it so I had to bring it back and waste another 2 hours of my life. While they are very nice and have a nice waiting room I would prefer they do the work right the first time. Recently, I tried to schedule a service to get a recall done and nobody bothered to return my call or reply to my text message to make an appointment. I will try Nashua.

Kristen Nielsen

Wayne was great

Karen Kelsey

Recently, my son Andrews' car was returned to me following his tragic death as a result of a military training accident. After I mustered up the courage to pursue using his car, a 2010 Audi A4 that Andrew purchased after his deployment to Afghanistan, I called Stratham Audi. I wanted to build a relationship with Audi, so that I could get necessary repairs done as well as be able to maintain and keep the car. Andrew loved this car. The day that I called Audi, Jarrett from the service department answered the phone. I explained that I wanted to start the process via phone and email, so that when the time came to bring the car in to the dealership, I would be prepared and not fall apart emotionally. Jarrett was extremely understanding, caring and accommodating. I wanted Andrew's car to be in the right hands, and after my phone call, I knew that I had made the right decision. I have had the first appointment with Stratham Audi and the car is on the road. Jarrett took extreme care with me, my family and with my son's car. Thank you so much. Karen Kelsey Dover, NH

Brendan Chisholm

Kevin is a tremendous ambassador for the dealership, in general, and the service center, in particular.

Edward T. Vieira, Jr.

I wish to share my experience with Audi Stratham. I recently purchased a low mileage 2015 A3. The vehicle is an exemplar of outstanding automotive engineering and is the best handling car that I have owned. There were a few issues that the dealership rectified. My service experience was beyond exceptional. The Customer Service Consultant, Mr. Blum, was expeditiously, very responsive to my requests and addressed them in a supportive manner. In fact, the General Manager, Mr. Hovsepian, was involved and addressed my concerns beyond my expectations. My experience with Audi Stratham was remarkable and sets a high standard for customer care and responsiveness. Six out of five stars for this dealership are in order. I am a customer for life. Thank you, Audi Stratham.

Pj Z

Simply amazing. My Audi A4 was burning too much oil and I heard about a recall. First I went to Ira Audi only to receive a curt brush-off. Then I remembered Stratham Audi and what a world of difference! Matt treated me with kindness and respect and he explained the process thoroughly. He gave me a choice of loaner cars and one morning when I arrived too early, he even unlocked the door and let me in. Talk about service! Stratham Audi honored the recall and fixed my car. The key word here is "honor". Also, Integrity and Fairness. Stratham Audi is in a class by itself and they have earned a customer for life.

John Enright

Great experience test driving and purchasing an Audi A6 with Colin Drake.

Caleb Bach

Car picked up on time. Oil change done. No charge! Do want to be sure I am notified when the care can come in for the recall fix for my model.

Sarah Bankston

Cathey made my buying experience fun and easy! I have always wanted to own an Audi and now I do!! I love my car so much and will never buy anything else from here on out! Audi Stratham was great from the moment I walked through the door, until the moment I bought the car. I was somewhat indecisive, so it was a three day process before I chose my car and Cathey stuck with me through the whole process. I will definitely come back to get my next car from them and highly recommend to anyone needing a car!

Adam M

I was there on a Saturday and I was shocked at how busy the service side was. Matt the service writer was awesome he treated every person like there the number one priority and made sure they were all set before they left. When you go in ask for Matt!

Maria Gallagher

Personable service Prompt attention Thorough explanations of issues Loaner vehicles available make it easy to schedule service during work week Always offer to wash and vacuum vehicle which is great customer service

Tyler Miller

Excellent customer service and waiting area. Don't come here for most routine service because dealership prices are bad. Marking down 1 star because when I purchased my audi there were a lot of swirls on the paint. Guessing they high speed buffed or used a dirty wheel. Would buy here again but would prefer them to stay away from the paint.

Nathan Krakow

I’ve had two negative interactions with this dealership.

Robert Brabant

I want to thank Tania and the Stratham Audi for the great experience and the beautiful A7 TDI. The professional and curtesy Tania displayed was greatly appreciated.

Ryan Gould

We went to this dealer to check out an AD we saw online long story short the dealer didn’t meet AD (seems as though it was (A) typical PR to get you in the door) I love Audi’s and now own two of them but not form these guys. Go to the seacoast where you will be treated with class and fairness.

david haverty

Service is subpar. Very inattentive and difficult to get a hold of.

Ultimate Towing an Roadside

Great service department .

Ethan H

If I could give this place zero stars I would. I have been a repeat customer for several years and was extremely disappointed at the service department, specifically the manager. I was subsequently charged to my card an extra $400. I took my vehicle in for an oil and was advised car was under a recall. Thus it would not be returned that same day. I informed them I would be out of town. I went out of town and upon returning learned of the additional outrageous charges. I have spent much more than that and feel extremely disappointed at the lack of professionalism and complete lack of customer service. I will be discussing this my colleagues of my negative experience and will certainly not be returning to have my vehicle serviced.

Mark Carpenter

Want an Audi? Want to work with a young pro who is honest, attentive, and responsive and puts you first? Then ask for Nick Ciminera. Everything about the ordering and purchase process for my 2019 Audi A5 Cabriolet went smoothly. Beginning with Nick's responses to emails during the research phase, through the first meeting/test drive and then during the negotiation and finally through delivery were top notch. I won't hesitate to buy from Audi Stratham again because their management is bringing Nick along the right way. Sales management was direct and straight forward with me as well, which is very much appreciated. We agreed on a good deal (researched ahead of negotiating). I was considering a BMW or Mercedes in the same class, but after driving the Audi, getting advice from a friend who is an auto industry analyst, and working with Nick, I didn't even bother to look at the others. Why both when the perfect car was the Audi, I could order it with what I wanted, and the people I was dealing with were respectful and easy going? Even met the GM in passing and she was great - these people don't put on airs, they are just real people earning a living and representing an awesome brand of vehicle.

Amina Sa

The Sales Managers and the Finance Manager were incredibly helpful, patient and took care of the financing and had all the papers ready for me to pick up the car the next day. Best car shopping experience.

Christine Marcks

Very friendly sales and finance team; no pressure to buy. Crispin patiently answered all our questions and was available every step of the way through the process, helping us get the model and features we wanted. We are very happy with our new car, the attention and service we received, and will certainly be return customers.

Jim McMahon

Extremely helpful and attentive group of people.

Eric Schmidt

If this wasn't a dealer backed by Audi USA I would have cancelled my purchase after a couple of days. The incompetence at this dealership is unfathomable. I've had 5 vehicles from VAG (Volkswagen/Audi/Porsche), this is by far the worst. The finance manager quotes a rate, but the paperwork states another. There's absolutely no follow up to any questions asked to the finance manager. I was told by the sales person that It's a "no pressure" sale, but the sales person drives 3 hours each way to get the paperwork signed by the end of the month. I'm blatantly lied to about the status of my license plates (tags), since I live out of state. I was forced to drive around for almost five days with an unregistered car and expired tags. These were just some of the issues. I would not recommend this dealer to anyone. If you have to use this dealership because of location, just make sure you are documenting and watching everything.

Brent Peters

I want to thank Nick Ciminera and David Perry for the excellent experience they provided during the process of buying my Nissan Titan. I felt as though I was purchasing a high end Audi instead of a used Nissan. They both were very accommodating and friendly. It was easy to buy from Audi of Statham, and I will definitely recommend you to friends and family!

Cathy Lucafo

This was my 2nd lease at Audi Stratham. I first contacted the dealership and Jocelyn was extremely helpful with connecting me to Robert Ouellette to discuss lease options. I first spoke to Robert on the phone and he found a Q5 with the options I requested and had the car waiting for me when I arrived to test drive. I greatly appreciated his ability to explain things over the phone and expedite the process. He understood my time was limited and streamlined the process with no pressure. Picking up the car was quick and easy and his 1:1 explanation of the car options was extremely helpful. I will happily recommend Robert to others and as single women leasing a car I appreciated his professionalism and knowledge. Thanks again for everything.

suresh babu Poosala

Just finished the brake service and Service is more expensive than Audi Peabody MA I even show them the estimate from the other service center but not even considered to offer the price match I will never go there again. First and last time.

Judith Nicholson

Service was scheduled at my convenience and I had a loaner car. The work was done timely. My only complaint is that the car was washed but covered with spots and smears. I suspect the soap was dirty and not thoroughly hosed off. Not a huge problem but I just wanted you to know.

James Wiebkin

Service was fast and efficient and the staff was polite and helpful.

Judy Perkins

We had an excellent experience with Audi Stratham. Our rep Cathy was and still is intent on making sure we are totally happy with our our 2017 Audi Allroad. This is our third Audi and we also have great dealings with the service department.

Christina Nye

Very happy that I was able to get in on such quick notice. My tire went flat and I needed a new one installed, same day. Thank you!

Mitch Hankin

Their sales staff is useless, today and back to 2013....I live 2 miles from the dealership, in 2013 I attempted tp purchase a Q5 but the sales manager never called me back with pricing after meeting in person as their stales staff never returned my calls. That was a Q5 and Q3 ago, purchased at another dealer. Fast forward to Oct 15th 2017, thought I would try again but alas after stopping in, being told they had only 1 Q5 that was being prepped, promised a call as soon as it was ready for a test drive, no call back. Things seem to have not moved forward in 4 years. Purchased a Mercedes 2018 GLC as the staff was great in Greenland!!!

Pierce Desimone

I had a fantastic experience with Audi Stratham. I searched High and low for the right truck and I was pleased to find one here. Everyone was polite and easy going. I had the pleasure of working with Crispin Grant, Roderic Rynerson & Dave in the Business office. Other Sales personnel were also great to talk to & friendly. Crispin was great with updates on my new truck and made everything smooth & easy. Do not hesitate to shop here.

James Weiner

The GM from Audi stratham could not have done anything more to make our experience one you would expect when buying an Audi! I would highly recommend going if interested in purchasing one

Sayema Huq

it was a great experience! Thank you Kathy!

Chuck Petalas

I Recently purchased a 2014 Audi S5 Cabriolet from Audi Stratham . Although It"s been awhile since purchasing a car, I was pleased beyond expectation!! Mike Lewis worked with me at providing any and all information regarding this car from the the start . He is definitely NOT what used to be the typical "car salesman". I found him honest, EXTREMELY knowledgeable, patient and responsive to everything I needed. I believe he mirrored the dealership's attitude because the management at Audi Stratham went above and beyond to make me satisfied. I would without hesitation, highly recommend Audi Stratham and make sure you talk to Mike Lewis. When good people work together, good things happen.. thanks chuck petalas...concord nh

Mike Delanoche

It was pretty smooth and quality of vehicle was exactly as they described. Tyler Hibbard also was very helpful and quick to respond to all of my questions.

Seojin Park

Great service! Go see Ian, Chad and Xan for an easy hassle free purchase

Randy Bunnell

DO NOT TAKE YOUR CAR FOR SERVICE HERE Bought new tires from them last May. Service told me guaranteed over the tires life. My sidewall got a bubble in March after only 15,000 miles, went back expecting them to replace and they tell me its a manufacturer defect thats not covered. If I hit a curb, its covered. What a joke and just a crappy way to treat a customer.

Trevor Knott

Edit (01/09/19): 2 stars I've had a couple poor service experiences recently. I understand the company is working through upgrading their systems but the personnel I have spoken to have NOT provided the customer experience you would expect from Audi. Most recently I was politely questioning how the gas is measured when returning the loaner, as we were charged for $4.80 in gas after returning the car with more fuel (5/8) than we received it with (1/2). I'm not going to use names, but a service writer responded curtly to me stating, "You don't have to take a loaner car." I asked, "That's your response?" in a taken back tone to which he replied, "Yes, that's my response." After speaking with his manager I got no indication the individual would be coached on how to respond more professionally nor did I receive a sincere apology from the manager, rather a cursory "I'm sorry for that, I will refund the four dollars." Obviously they're missing the point of customer service. And he is correct, I don't have to take a loaner car, I also don't have to bring my car to Audi of Stratham for service, or recommend them to any of my friends, or write positive reviews or buy cars from them, etc. But that is why I bring my car to Audi, because you are supposed to get that great customer experience. Their mission statement from the website: "We are employee owned and customer focused. Our employee owners strive to exceed customer, employee and community expectations. We provide exceptional value with absolute integrity." Reads well, executes poorly. Original review: So... it's a car dealership. A lot of people think of old school car dealerships where you are approached by three or four people the second you walk in the door, and are handed off to multiple different people because maybe you're not interested in buying the $200k sports car. At Audi of Stratham there is a no pressure sales environment, the employees take their time to work with you and you won't be chased out the door. The parts department is always very helpful for those who like to DIY. The service department is great at scheduling you in last minute if something comes up. Yes it's more expensive for service than the corner shop, but the mechanics are regularly trained and certified on Audi cars. -1 star for loaner cars not being available the past few times we've taken our cars there.

Cathy Gajewski

Great service, parts in stock, nice loaner car, car finished on time for me to go back to pick it up and it was clean!

Rob Hanson

Quick service and always helpful

Matt Curran

Went in for routine maintenance. When I picked the car up it had a film on it as if someone washed it with dirty water. Not going to complain about a free, albeit bad, carwash. Once I got it washed properly I noticed tons of scratches in the clear coat (picture in the photos section). Makes sense if someone was using a dirty rag and water. Service guy was nice enough saying he'd have it detailed at no charge. Told them I don't want a detail, I want the scratches they put on it removed. They kind of assured me that they'd get them out. When they text messaged me to tell me it was ready I asked of they got the scratches out. They urged me to keep in mind that the car was 4 years old and told me it looked great but dodged the direct question which raised my suspicions. Picked it up today and scratches are improved after buffing but they're still there. Now I'll have to pay $1k to get the clear coat properly fixed. Very disappointing, I did a lot of research on this car and the family and I really enjoy it. These guys may have turned me off to Audi and Porsche for that matter because they use the same cleaning facility. Imagine if this was your $100k+ Carrera?! Sucks all around. I could see this happening at a bargain or discount maintenance shop but not at the dealership where you pay $200 for an oil change and new spark plugs.

Joshua Keller

Great car buying experience. Everyone at the dealership actually cares about your experience from beginning to end. Worked with Tyler Lessard to find the perfect Q5 and he delivered. If you are looking for an Audi then I highly recommend Audi Stratham and ask for Tyler.

Garrett Samuels

Had the pleasure of working with Collin Drake. He was very professional and made the process smooth and enjoyable. Highly recommend to all!

Hardy Kornfeld

Had summer to winter wheel and tire sets replaced. They store of the off-season set. They changeover and washed the car at a very reasonable price. On my way home the tire pressure warning light came on. I checked cold tire pressures when I got home and they were all about 6 psi below spec. I corrected that, reset the sensors and Bob's your uncle. So not a totally perfect service visit but still good value for money.

Ted Mottola

These guys always professional and courteous.

Robin Franks

Tried buying a car here twice. First time i ended up buying through another dealership given their trade in was much higher and they put me in a nicer car for less money. Second time they priced me out, only to have my payments increased once they realized my car was in their shop with a serious issue. Sales rep said the first rep made a 'mistake'. Not sure if this is an acccurate statement or a sales pitch but other dealerships I have spoken to say this one doesnt do as much volume compared to other dealers so they need to make up for it in margin. Just keep that in mind and always grab a second quote.

Chris Nelson

Just bought my 2nd Audi from this facility and my first new car, the very last brand new manual transmission Audi they will ever sell. My first Audi from them, an A4, had 2 previous owners from NY who didn't take care of it at all. There was constantly an issue with it and often required me having a loaner Audi in the interim. Didn't really care that I bought a lemon from them but I can't fault them for previous idiot owners. Jared helped me tremendously figuring out a bizarre clutch pressure plate switch, contacting the headquarters in Germany to resolve that particular problem. The people there are fantastic, knowledgeable and I look forward to seeing them. Thankfully me being the first owner of my beautiful new A5, the frequency is waaay down

Karen Blair

always good service They take very good care of their customers!

Charlie Lew

A very good overall experience. I test drove an A3 sedan and loved the car. Mike made sure I was taken care of and I did not feel any pressure whatsoever. He explained to me all my options. A very professional individual and organization. Unfortunately, I will have to postpone my Audi purchase for another time and this has nothing to do with Audi Stratham. When the time is right I will come back here and get an Audi. I highly recommend this place!

Joshua Remes

This was my first time at this dealership (I live out of state), and it was very easy to find. The whole dealership is under renovation, it does look very out of date, but within a few months it should look brand new. Matt was my service advisor and took care of all of my concerns. I gave it 4 out of 5 stars due to the excessive wait, but other than that I only have good things to say.

kevin fields

The guy at the front desk is a 5 star moron

Bree Warren

I worked with Wayne Lucier and he was wonderful! I was looking for a new car due to a serious car accident and he made the whole process so easy. He was patient, understanding and ensured the process was smooth. You are lucky to have him represent you and the brand!

Jay Spinnato

The purchase of a new car can be a very stressful hard pressure type of thing that no one ever looks forward to ... My experience at Audi Stratham was the complete opposite!!!! Cathey Traverse was excellent... she never made me feel pressured... had answers to all my questions and Xan in finance was also great... I'm looking forward to picking up my new A5 Coupe tomorrow..

Joshua McFarland

My car has been sitting outside of the service department for almost a month now. The SA I am working with has only contacted me 2 times in this month and has not returned any of my calls since and does not pick up the phone when I call making it evident he does not want to deal with my aftermarket warranty company to fix my car. Every time I physically go there he acts like he cares just enough to make me go away. I gave him my warranty info and he told me he would call them the next day so I waited two days and... no call, so I call him and no answer or response to the voicemail left. A week later I go in and he says he contacted them the day before and it should take 48 hours to hear back and now almost a week later he hasn’t returned any of my calls again and won’t pick up the phone.

John Washington

A very relaxed environment. No pushy salesmen like other dealerships. Very professional staff. Will consider buying from them again.

Jay Stank

Greatest customer service I've ever experienced. As hard is this is to believe, they made buying a car enjoyable. Highly recommend Steve--phenomenal sales guy that is there to help you get into the right car--not the one they want to sell. Went to morong in Falmouth first but was very disappointed but within minutes of coming here I knew I had made the right decesion! We love our 2018 Q5 and would highly recommend this dealership for your next purchase!!!

deborah schreck

Pat at the desk was very helpful. Service was quick. Always a pleasant experience.

Terri Way

This was my first experience here. Everyone was fantastic from the moment I walked in. The service was done timely and things were explained in a way I understood, but without talking down to me. I will be bringing my car here for all of its service!

Mark D

Called service three times and left messages, they never called back. Finally I called them a fourth time and spoke with someone. Guess their time is more important than mine.

Robert Levis

Excellent service. Professional, knowledgeable and engaging service rep. The place to go for Audi service.

Richard Joltes

Employees owned dealer. Very rare, great place to deal with.

Michael Leland

Amazing experience at Audi of Stratham. Helpful, well-informed sales staff!

Tumpa Forever

I would not suggest ordering any parts from this dealership. I had been requested previously to remove my review but quite frankly it was wrong of the woman to request that of me at my place of employment. So, for clarification because they still fail in this area, do not rely on this dealership for parts.

Eric T

Horrible experience. Their staff is incompetent. Their management is worse. Found out my headlight was out two days after buying my CPO S5. What a coincidence. Now I had to waste more of my time and money (after they already wasted a substantial amount of my time by not being prepared for my appointments). From the day I test drove the car there were issues. I had an appointment at their dealership for a test drive that I scheduled a week in advance. Come to find out the car had no gas and I had to wait for the sales person to go to the gas station. Time wasted. When I finally bought the car I had to wait an hour after my appointment time just to be seen. More time wasted. And they had a week to plan how to deliver me the car and they decided to wait until the last minute. More wasted time and needless phone calls ensued. And their management still has not gotten back to me. So unprofessional and horrible customer service. You will end up wasting more money and time by buying here. Look elsewhere.

zhigang he

Wrose experience ever we were there for 45 mins and no one came out to help us and when we asked they gave us the keys and went back in and didn't came back out again! And when we got in to return the keys they weren't busy at all.

Malcolm H

Inventory of new Audis was very low; there were literally no cars to look at in the model I was interested in. I was told I'd get a call when a S5 sportback(s) came in and never received a call. I later learned from a friend that some S5s did come in, I just never was contacted as promised. I guess they didn't want my business.

Samantha Racki

I've now bought two cars at Audi Stratham and would recommend them to anyone looking for a great selection, an expert sales team and an overall great car-buying experience.

Morgan Berberian

Was so satisfied with first service here. Very friendly and helpful staff.

Evette Dube

Mark Ames was great to work with for the purchase of our new car; not at all pushy and very knowledgeable. The whole Team of folks at the Dealership made the experience positive. We felt at ease with the entire process from the sale to the post-maintenance. Kevin Schofield took the time to bring us a loaner to use while our new vehicle is being serviced. We appreciate the effort made by all to give us the great service provided. We would recommend this Dealership – and the Cars!

Judi Savage

I had a headlight out. The service team was able to squeeze me in on a Saturday and get it fixed. Brian provided exceptional customer service. The service dept at Audi Strathsm is always top notch and professional.

michael lane

Nice car , Evan though I didn't buy it.

Scott Nussinow

Every stage of the process was extraordinary. Professional, highly knowledgable, detail-oriented, and pleasant people make all the difference. And it helps to have a legendary product, as well.

Sharon Elmore

I am very pleased with my new car and the service which I received at Audi Stratham. I visited the dealership "just looking," but was impressed with the quality of the Audis and the helpfulness of the salesman. Since I live out of state, the purchasing process required some patience on the part of the staff, but everything was handled efficiently and smoothly. I am very satisfied with my experience and am so glad I dropped in.

Robert Dietrich

Just had an oil change and my experience couldn't have been better. I worked with Sean and he had me in and out of there in no time. I was a Burlington customer but no more, my oil change at Stratham was $95 compared to $125 at Burlingtion. I've had quite a few services done at Burlington, but after visiting Stratham I'm a Stratham customer going forward.

Harvey Ames

Audi of Stratham is a gem of an auto dealership/service facility. All my service is performed there…on schedule and as explained to me prior to any service. I find them to be fair, honorable, and efficient. My dealings with Jarrett have been especially good. He knows the cars he represents and insures that the proper information is transmitted to the excellent technicians to accomplish required service timely and completely. I highly recommend this employee-owned facility and expect to continue utilizing their premier customer attention in the future.

Gina O'Riordan

Amazing service from Robert as usual. He ensured a smooth experience from the test drive to driving away in my new car.

Jonell Rezza

Brought my A4 in for its 35K service and was very pleased. Ethan took great care of me and my car. I will definitely return for all service in the future!

Paul Sagnella

My experience at Audi of Stratham was superb. From sales to finance to the manager, who all spent time with me to ensure I was taken care of, the team at Audi of Stratham were professional and personable. I love my Q7 and will be back when I am ready for another vehicle.

Ashley Burness

Great buying experience. Very easy and quick!

Tim Tenhave

Easy to work out a deal, very pleasant staff. Tyler was great.

Craig Bogart

Setting up an appointment online was quick and easy. I was also able to drop my car off the night before and they were prompt and friendly with the service and pickup.

Jan Olmstead

I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any sales pitch. He delivered on everything he committed to and on everything that was important to me. Overall, the entire dealership team that i interacted with was professional and accommodating.

CAG Gifford

I brought my son to buy his very first car at this dealership and we were not disappointed. We bought a used Honda Accord that we found on-line and set up an appointment to test drive it. When we arrived, we were treated incredibly well and made to feel welcomed and relaxed. Our salesman, Wayne, was the perfect person to deal with. He was informative, helpful and very personable. I loved that there were no high pressure, no gimmicks and we were treated with respect. I was so glad that my son’s first car-buying experience was such a positive one. We travelled to this dealership from Maine and it was well worth the trip! Our son LOVES his new car! Thank you!

Kerry Rubinstein

We weren't intending to buy a car right away when we walked into the dealership, but as it happened we met Richard Candela who took us on a test drive of the Q5. With his quiet enthusiasm and extensive knowledge of every detail about the vehicle and its features he helped us to see that the Q5 was exactly what we were looking for. We explained which features we were looking for and he combed through the details on all the existing stock and found us the perfect Q5. Everyone in the dealership works together seamlessly. We picked up the car the next day and as we were leaving, the car (not an Audi) that we arrived in wouldn't start. Noticing our problem, without hesitation, someone we hadn't met came out of the showroom and offered to jump start the car.

Plum Hunter

Courteous and helpful. Have had no problem with these guys. They service my car(and they get paid plenty for it). Their work appears to be quite good - the car runs fine after they are done with it, so what else can I ask for? WIll continue to bring my A4 to Audi Stratham.

Daniel Atanasov

Made an appointment two weeks ago for a recall that Audi had. Today I’m on the way to their dealership and I got a phone call from Nick who all he could says is that he does not have the part right now and I will have to wait until they call me. Two weeks waiting so they will have the part and get an appointment so on the day of the appointment to get told that to bad for me but it is what it is. Don’t waste your time or money. They are not professional at all

Christian Scott

Cathey Traverse is a consummate professional. She is passionate about the products she represents. Whether I emailed, texted, or called she was incredibly responsive and made this a quick, smooth transaction. I highly recommend enlisting her services for your next purchase!

Jillian Joyal

Had such an easy car shopping experience with Rich! He was great! Tyler made the the financing and signing of papers a breeze. Highly recommend Audi of Stratham for your next car search!

Steve Clarke

Simply put, the way buying a car should be. Nicely done Audi Stratham.

Rod Hometh

The entire process from identifying a vehicle to taking delivery was a pleasure. The salesperson was knowledgeable and professional and working with the finance department was easy. I didn't feel rushed or managed in anyway, yet was able to work through the process fairly quickly because I was able to get answers and insight promptly. This is what the car buying experience should always be.

Mike Treadwell

A great car buying experience. Highly recommend!

Steven Castro

It was explained that the service would be completed in an hour. It was about 1 and 3/4 hours. Just explain that there could be additional time needed at drop off. Customers understand but s/b notified. Steve

Sherri Graton

A great place to do business! Great customer service! Very helpful and friendly!

Nicholas Moore

bait and switch - web site and contact at dealership at Audi said 5 convertibles on the lot - when arrive only one corresponded with what was on line- they could have cared less - 3 hours driving time wasted for their bait and switch tactics ..............really bad place

Joe Emery

I would recommend this dealer to anyone looking for the best German engineering has to offer. You can't go wrong with Audi and you can't go wrong with Audi Stratham. Rich was a very helpful and informative salesman. He had answers or got answers for all my questions and made sure I was 100% comfortable with my A4 before driving it off the lot.

Max Puyanic

I'm enjoying my new car. Rob Ouellette was an excellent salesperson. He's very knowledgeable about the different models and features. I appreciated that he gave me his honest opinions about the various cars I had an interest in. I felt as though I was being guided by someone that had no ulterior motive other than to give me as much information as possible so i made a decision I'd be happy with. Rob was also excellent with teaching me how to use the really cool technology in the car. Rich, the used car manager, is also very passionate about what he does. Enjoyed working with both of them.

Malene Hammerich

Great customer service, from picking my vehicle up, to making sure everything was up and running as it should be in a timely manner. Thank you!

Timothy K. Stumpf

Absolutely appallingly poor customer service. They do not care about the consumer, only lining their pockets. I strongly recommend that you steer clear. They will take your money and leave you high and dry

Andrew Donaghue

There should be six or seven stars for these folks. From the first point of contact to the final follow up everyone that I had the pleasure to work with at Audi of Stratham was exceptionally polite, professional, knowledgeable and efficient with my time. The whole purchase process was seamless and enjoyable. I cannot say enough great things about how happy I am with this experience. Thank you again. Andrew Donaghue

Don E

First Class

laurie harper

I recently purchased a 2014 Q5 from Nigel Need at Audi Stratham. My car buying experience was the best I have ever had in 30 years. The staff, Nigel, Markus and Rui went above and beyond the call of duty to meet my car purchasing needs, making my experience awesome! First, Nigel scouted the Sea Coast for the car of my dreams (not an easy task). Second, all three staff members came into the dealership on a Sunday (not only on their day off, but on football playoffs Sunday) to finalize my purchase, brief me on the operating features of my new car, and to answer my endless questions. Furthermore, they registered my car for me. Not a small task, either since I live in Rhode Island. They drove to Rhode Island, stood in line (no doubt for hours) and handled all the paperwork :) Awesome! Wait, it gets better. I purchased Audi car care as part of my package and they offered to drive to my office in Newport, RI, pick up my car for service, drop off a loaner car, and return my car when service/maintenance was complete (with a free vacuum and car wash). Like I said, an awesome experience. Professional, dedicated and all about meeting the needs of their clients. I highly recommend Audi Stratham--Awesome people awesome dealership!

Jennifer McClellan

The Service department is exceptional here! They are friendly, communicative, and the service is always prompt. I would never go anywhere else!

John Bollhardt

Purchased a used vehicle on February 16,2019. Mark Ames was a great, knowledgeable salesman that helped us through the process. We test drove the vehicle when it was dark out and took delivery a couple days later. On our way home we noticed a chip in the windshield and called Audi of Straham to see if the could fix it. We returned with the vehicle the next day and the used car manager, David Perry told us he would have his “glass guy” fix it at no cost to us. Since owning the vehicle for a month and talking with David on the phone numerous times we have not been able to get the windshield fixed. Also after having the vehicle for a week the finance dept. called us to inform us that they made a mistake on the finance paper work and we would have to resign the contract. After confirming with the bank that Audi of Straham made a mistake, the dealer sent someone to on our house at 830pm to sign the paperwork. I would not recommend buying from Audi of Straham due to the poor customer service.

Ryan Wang

The best car shopping experience ever!

Jeff Rand

Had a fantastic experience leasing a 2019 A6 with Nick Ciminera

Cynthia Traver

I don't like car shopping. The faster the transaction the better. Mike Lewis was awesome! Almost everything was done before I even arrived to pick up the car. I love my new Audi!

Annie& Terry

Great deal...wonderful, knowledgeable salesperson...love the car!

Butch Roundy

My experience at Audi of Stratham with Michelle has been great. She was excellent and very professional. Rich was very accommodating.

Marty Gorham

Very happy with my service experience at Audi Stratham

Jack Harju

Nigel was extremely helpful and genuinely wanted to make our experience there as comfortable as possible. Took extra good care of us!

Robert Ziminsky

Casey and Matt are always the best. Exceptionally courteous, quick to provide updates and truly unique. Thanks guys!

F Souther

Wanted something fun but that I could use to bring the kids to sports. Was pointed towards the S4 and was the perfect fit. Ticked all the boxes, and has massaging seats! Easy low pressure purchase. Couldn't have been easier.

Gaurav Tuli

The entire team at Audi Stratham was extremely polite and helpful. Cathy and Robert helped us with finding the right vehicle in short period of time. All the paperwork related to the sale and Pre Owned Certification was thorough and quick. I recommend this dealership to anyone who wants quality cars and service. Thank you all!

Jason Wagoner

I've been to several Audi dealerships and these guys/gals are very straight forward, honest and try to help you with every need. They helped me customize my dream car (that i could afford) lol. Turned out great. Very friendly and there to help you. I will never go to my old Audi dealership again. Haha. Thanks again!!! :)

Clare McLeod

Each interaction in process of purchasing our new car was handled with care and attention and the staff were thorough, professional and welcoming. We are thrilled with the new car and looking forward to the years of driving ahead, and will be using them to care for the vehicle also.

Douglas Pignet

My experience from walking in the door to look at cars to driving out the driveway with a wonderful car was very pleasurable. Great staff and very helpful

Charlie Palmisano

Anthony is one of the best sales people I have had the pleasure of dealing with in buying vehicles. Very attentive to his clients’ needs.

Shawn Higgins

Good place for your audi service needs

Robert Diodati

This is a quality dealership with a knowledgeable and friendly staff. Nice personal attention and no pressure, but appropriate follow up and professionalism all the way. I dealt with Robert Oulette and he was excellent. Ask for him. Bob D

Larry and Pam Barnickel

Jut bought.a beautiful car at Audi at Stratham and I was so spoiled! Never been treated so well buying a car! A big thanks to Nick, David and Devyn for all you did to make this purchase a pleasure!

Perry Silverstein

I really tried again to keep my business local at Stratham Audi, but I wasn’t treated fairly and was let down.. The pricing is very uncompetitive compared to the Boston area dealers and Nashua. In addition to pricing, the sales manager misrepresented the car, giving me inaccurate information in an effort to sell it as-is so he wouldn’t have to provide the missing accessory clearly listed on the window sticker. I have no idea how the owner of the dealership thinks he can run TV ads with himself sitting in a chair saying “We want your business, we won’t be undersold”. They tell you to bring in written quotes from other dealers and when you do, they say “We can’t do that”. They shouldn’t run those ads if they don’t intend to honor the claim? In an effort to shop local I even agreed to meet them in the middle and pay them a few thousand more than other dealers, but they backed out of that deal the next day. My salesperson Crispin was great, but management is the problem. I’m a long time local resident and business owner and I left upset and feeling burned. Bummer. UPDATE: IN RESPONSE TO THE OWNER COMMENT BELOW: You were not involved with this, and I've never spoken to you. Why don't you post your name? You got your one-sided account of what happened from your dealership. I would love to meet with you in person so I can show you exactly what happened and what was offered in writing, and why your dealership treated me unfairly. Your dealership has my contact info. I'm available, are you?

Margot Skelley

My car is running great now. Friendly service.

Jonathan Mosier

As the only Audi dealer within 50 miles of me, it would be easy to say that's the only reason I take my car to Audi Stratham. But, even if there was a dealer closer to me I'd still take my car to the Stratham shop. They do a nice job of being efficient and accommodating, and set expectations well up front.

lorenz Reibling

All was performed perfectly over the phone (except for the pick-up handled by my son-in-law and the initial delivery by tow truck). The car was towed 84 miles on Christmas and left in the secure parking lot. Next morning I got a call from Rick trying to find out more what happened before the car showed an EPS and yellow engine sign. Out of 12 error codes they picked the right one, had the part delivered and low and behold, the final bill was 20% below estimate. A first for me! Who would not appreciate service like that? Courteous, professional and timely. Highly recommended.

Sue Shellenberger

I am writing this review based on a bribe I was offered by Mike, a salesman at Audi Stratham to give a positive review which I agreed I would do if I felt it was deserved. I purchased an Audi Q7 through Mike over a month ago. Mike was not very good at following through with his commitments from the beginning. (Hence his offer to bribe me for a positive review). My Q7 needed to go back to work out some quirks. It would have been a great time for Mike and Audi Stratham to have earned that positive review by following through with their commitment of coming to get my car from my home and supplying me a loaner car. That was another problem, where Mike eventually asked if we could drop it off on our way out of town?! Regardless, they eventually followed through, and on the back seat of the loaner was a paper that outlined my responsibilities in relationship to the loaner car. One stipulation was that the amount of gas that was in their loner car when they dropped it off should be the same when they picked it up. There was a 1/4 of a tank, and there was a 1/4 of a tank when they picked it up. However, when my Q7 was finally returned, as that was another mess up and executed very poorly, it had at least a 1/2 tank of gas, and it was returned empty!!!! When I say empty, I mean warning lights and an automated voice message came on as I was driving to a gas station to say I had zero gas! I literally coasted into the gas station, but the car died before it reached the pump. It was 85 degrees out, I was dressed in a very expensive linen dress, which was destroyed, and on my way to an appointment I ended up being 20 minutes late for, and wreaking of gas that was spilled during the process of using a gas can to get enough gas in my car to get it to the pump!! When I texted Mike to remind him of the review he was looking for and what had just transpired, this is how he responded, "The general manager's name is Rob Carozzi. Please do not contact me further and please tell your husband the same." The fact of the matter is throughout this month of nothing going the way Mike said it would, my husband had been trying to work with him. On several occasions my husband asked Mike to have Rob Carozzi call him, but that never happened. When my husband called yesterday to find out why they left my car empty, he got a service guy who said the person that dropped it off should have put gas in it on the way, and that neither Mike, nor Rob were there. It was Mike's day off, and Rob was on vacation. Another time he requested directly to speak to Rob Carozzi was when we initially purchased the Q7 and were not going to be able to run the financing because the finance guy had walked off the job the day prior, and Rob was not in because he took the day off...the day after your finance guy walked off and locked up his computer?! BUYERS BEWARE! Make sure you get everything in writing, which we did, and then make sure you pick the person (salesman) that is actually going to work with you, and follow through with his commitments. As you are aware, a Q7 is a relatively large investment and the buyers should be treated with respect; in fact anyone who does business with Audi Stratham should be teated with respect. There is your review Mike, hope you realized it would have been positive if you actually delivered. Do not bribe people to give honest reviews, it taints the purpose of a review. They are here to either introduce people to a positive experience which would make them want to engage in a certain company or product, or they are here to warn people of things they should be prepared for or possibly avoid if they have the option. Do not mess with the integrity and the purpose of a of a review. Hope this was beneficial to anyone who has read it.

Stephanie Brightman

I just walked in looking for ideas on a new car and in less than 24 hours I was pleasantly handed a set of keys to my brand new car. I got a great rate on my trade and the new car (Q7) is a dream. Thank you Wayne, Nancy, Devyn and the rest of the crew at Audi Stratham. My husband and I could not be happier.

Meg Fenderson

My experience buying a car was the best I’ve ever had! My salesman Tyler, was excellent !!! He was very patient without feeling pressured while I test drove 4 excellent used cars. Their used car selection was excellent! Lots of variety of great quality vehicles with great pricing and mileage.

Kathi Mullin

Our entire experience was respectful and courteous. We love our A3 convertible and would come back to buy another car at this dealership!! Thank you!

robert ouellette

I worked with Robert in 2015. My lease was scheduled to end in a few months and Robert reached out to see what my plans were. I loved my current car and wanted to get another with a bit more technology in it. Robert was amazing to work with. He ran numbers on a few different choices for me. He really listened to what was important and even located a car at another dealership that was exactly what I wanted. It took a few weeks for me to decide but I finally made my choice and I am loving my new ride. I meet the new general manager Nancy when I went in and she was lovely to deal with as well. Bravo to Robert and Audi Stratham for taking such good care of me.

Heidi Postupack

I have been very pleased with the service at Audi Stratham since I purchased my vehicle in October 2014. Whether service entails routine maintenance or repair, your staff has been courteous, knowledgeable, and professional. Our family has owned many Audis in the last 25 years, and this has been the best experience yet. PS - I love driving my car!! It's comfortable, beautiful, and feels like a mini-vacation every time I get in.

Michelle Lucia

I had a wonderful experience with everyone at Audi Stratham. I worked with Nick Ciminera. He was great. He was always up front and honest, and above all, helpful in my making the right decision. David Perry was also great to work with. I was very appreciative of their transparent process in buying a car.

Joe Tibbetts

Worse dealership I have ever worked with I will never ever go here again, they feed lies after lies after lies, I'm a tech and know Audi like the back of my hand and they are telling me stuff that does not make sense, they say they are gonna return phone calls and never will, then when I asked what we can do they start giving me attitude and tell me the car has to be off the property when I asked for help, worst dealership EVER!!!! Can not understand all the unprofessional people that work here the only person who has worked with me was a person who wasn't even in service, I recommend never going to this dealership

Charles Cyr

Mark is the best service guy I have ever met!

Matt Siler

I have had consistently friendly service from the folks at Audi Stratham as well as professional service and advice with respect to my Audi S4 and Q7.

David Gottschalk

You bring your wallet, they'll provide everything else! In other words, high class of service, great amenities, all you would expect from a luxury dealership; all comes at a premium of expensive services.

Rick Lynch

Purchased a pre-owned car from Audi of Stratham in February. I first went to see the car on a weeknight after work. It looked nice and I enjoyed the test drive and decided to make the purchase. The purchase experience was uncomplicated and pleasant, (salesman - Mike Lewis) and the next day I brought the car home. Then, in the daylight, my wife pointed out two rather nasty looking scratches on the back door. I called Mike and told him about the scratches. He said 'bring the car in and he'd see what they could do'. I brought the car back to Audi of Stratham. Mike briefly looked at and felt the scratches and then - after speaking with his manager briefly - came back and said - "We're going to get it painted and do it right". I was a little surprised at how well I was being treated. While the car was being repaired they gave me a nice, clean Audi A3 to use. A couple of days later the repair was complete. Looks great!. I couldn't be happier with the results and with the service. This has been (by far) the best car buying experience I have had. Thanks to Mike Lewis and to Rich McNeil as well!

Kelly Orr

Great people and follow up. If being really picky Danvers Audi washes and vacuums the car which is a huge bonus if would consider doing. Thanks!

Christopher Swaine

ALEKS and the crew! I cant say thank you enough. You were a great help, from understanding what I wanted, to explain the features, packages and NOT pushing me into anything. Aleks is not just a sales representative he is an Audi enthusiast as well. It was great to walk in the door and have such a smooth process from trade in all the way through to driving out in my Audi S3. This is my second Audi and I will be back to purchase my S5 in a few years Eric. Thank you Frank for destroying the offer and proving that the Nashua Audi Manager James Giniewicz's customer service skills do not represent all Audi Dealers.

ryan waldron

Misdiagnosed my car several times costing me thousands. Did not listen to me when I suggested what the issue was. The engine blew and it has been determined by a private Audi mechanic that I was correct in my initial suggestion as to what the issue was. Audi Stratham just wanted to rob a customer instead of performing warranty work.

Rebecca O'Neil

Great buying experience with Crispin!

Keith Montgomery

My wife and I typically find shopping for new vehicles to be stressful and all around unenjoyable. We were pleasantly surprised to actually enjoy purchasing a vehicle from Audi Stratham - we worked with Mark who was exceptionally helpful, knowledgable, and unassuming - he fit our needs perfectly. We are very happy with our Q3 and will use Mark and Audi Stratham in the future!

alexandra craig

Wonderful staff at Stratham! Helpful, super knowledgeable. They made buying the Q3 a fantastic day for me. Thank you for finding me exactly the Audi I wanted!

Renee Hebert

Excellent experience completely . The salesmen Mike Lewis did an excellent Job! I love my Audi!!!!!

Norman Zimmermann

a great dealership and helpful people.

Don Downes

A great experience so far. I've never had such a easy time with a dealership. I have bought a lot of cars and even spent 14 years working at a dealership and this was the best buying and service experience yet and I usually hate going through the process. They drove almost 1-1/2 hours to show me the car. It had an AC issue but I bought it and they brought me a brand new Audi loaner and took mine back and then when it was fixed brought it back to me! I bought a used VW Jetta, not a new Porsche or Audi. It was also the least expensive Jetta I found after looking for nearly 2 months! I will definitely be going back here for my next one.

Ted King

Very friendly and professional staff throughout my experience. Plus my new car is awesome, so that makes for a happy customer. Thanks Audi!

jim dellisanti

Exceptional experience Timely Professional Friendly Great atmosphere for service of vehicle

Elizabeth Van Sickle

This dealership is top notch. The customer service is unsurpassed. I've had many types of cars (Jeep, Volkswagen, Range Rover) and been to other Audi dealerships, but not one comes even close to providing the level of professionalism and customer service as this one. Every employee I have encountered there from my sales contact, Nigel Reed, to the service managers and staff have been knowledgeable, accommodating and responsive. I live in Boston and despite there being several closer options for dealerships, I continue to work with these guys because of how excellent they are.

Bamee Azure

Best service, best offers and best salesman ever! Ask for Tyler, he will treat your like an old time friend!

David Therrien

I purchased a pre-owned certified A6 in the fall and had a service issue. It was unclear if the issue would be covered under the warranty, as it was a brake issue, which is considered a consumable. I felt fairly treated in this matter. Problems do happen, and it gives a company a chance to show how it treats its customers. Audi of Stratham is a reputable company that put principal ahead of profit and took care of their customer. I will do business with them in the future.

NH Home Search

Second to none we are thrilled with our purchase from Audi of Stratham! I had done a search for a new car starting with the Audi Q3 & Q5, BMW X3 & X5, Nissan Murano, and the Ford Edge. They are certainly a diverse variety of cars but I really thought I wanted loads of bells and whistles - however, at the end of the day, I was willing to give some of those up for the quality, sports features, and driving experience of the Audi Q3. Overall the best value for my money with the most power to the punch of what I wanted in both a driving experience and a monthly payment. The sales support, financing department, and overall experience at Audi Stratham was a feeling of no-pressure, no-rush, and total customer satisfaction. I would recommend this dealership to anyone looking for an Audi!

Rob Kepner

Outstanding service--matching Audi's outstanding brand reputation!

Ali Mafi

We were visiting from Montreal and we had an issue with one of Q5 bearings. We showed up on a Saturday morning and Kevin in Service quickly took charge of our situation and managed to have our car fixed in a few hours. Meanwhile, everyone, salespersons, service crew, were super friendly with us, and invited us to share their bbq lunch with them (the chicken’s hot sauce was amazing!). Thank you Kevin, thank you Wayne and all of the team for your hospitality.

Pete Fougere

At arrival I waited a few minutes to speak with the service advisor, He prepared the paperwork quickly and I went to the waiting room. Coffee and snacks were available there. Soon the car was ready. Nice new facility and a good experience.