Reviews of Acadiana Mazda (Car Concessionaire)

Rebecca Romero

It was nice and clean, nice chairs in waiting area, snacks and water that were complementary tastes amazing! Only thing was it took to long for oil change, other than that it was nice.

Marilyn Vice

This is a super place to buy a extremely great car!! The guys there are really great at what they do!!

Midnight Hebert

Try to get u to buy higher price vechile. Waste of time also

Jessie Gabor

Great experience! The most painless buying a car is going to get! Had a great car salesman, Calvin Broussard, was greeted promptly, and got a great deal!

Jules Paddio

Tyler Health Speed

Airhead Jr

Acadiana Mazda has a large selection of Mazda's in stock check them out. Don't forget about the used car selection to. Tell them airheadjr sent you

Brett Henry

Excellent atmosphere great people awesome service! Highly recommend buying a car with gabe!

SoulZ32TT .

Waited 20mins, still didnt see anyone on parts

MoHair Styles

Great friendly fast service

Lewis Johnson

If I could give 0 stars I would . Poor customer service . The salesman and finace manager lied to me and said that I was approved for a vehicle. But when I got to the lot they had to find someone to approve me . And they said they would get it done and deliver me the vehicle . I drove over an hour twice to that lot . And they never even gave me a call to tell me that they couldn't get me financed . I had my own financing before I got there . But they made my credit score even worse than it was before with all the hard inquiries. If you can't get someone approved just be honest and let them know and don't waste anyone's time or gas. This review is not for Acadiana Mazda but for Acadiana Dodge.

Young Mi Stemmann

In general experience was okay.before I went to,I had my own research on the car that I want and I know exactly how much want to spend on , my fico number etc. Didn't want to spend all day at dealer shop therefore I've got all the information I needed.still end up spending all my afternoon- to be exact , was 6 hours total by the time I left it was 630 pm , drive over one hour to return home to lake Charles, it's 8 pm. Selesperson Ken was very nice , as he told me he's new at job which he wasn't aggressive as most Seles people I know. I do have to give him a credit for being patient with whole process of closing the sale. I'm sure he had long day too. All in all, everybody at shop was friendly and I feel easy . Best of all, I love the my New Mazda CX-5 ! I know I made a right choice ! Few of my friends and clients loved the SUV !! As you guys guessed, I'll be coming every time I want to trade in...LOL Thanks, I feel you guys gave me a good deal and I do appreciate it! Many happy sales! Mimi from LC . September 29,2017

Victoria Crawford

Good experience for purchasing a new vehicle. Great help from the staff.

Thomas Hull

I am somewhat prejudicial because my brother works here in Commercial Sales, however, they continue to provide great service and sales for all your needs. They will strive to make sure you leave satisfied and follow up on every sale and service visit that customers make.

AM_ D

The absolute best experience in buying a used vehicle I have ever had! Steve Prichard, as my salesman, was on the ball and totally exceeded my expectations.

Wayne Landry

I have been doing business with Acadiana Dodge/Mazda for 20 plus years. This is my 8th vehicle purchased with them. My salesman is Steve Picard and Service Rider is Brian LeBlanc. They have always gone above and beyond in sales and service. Steve always makes buying a vehicle a pleasant experience. Brian has always been there and willing to help when service is needed. Thanks so much Acadiana Dodge/Mazda! Wayne R. Landry

Liz Noel

Nice salesman n dependable cars

Cheryl Bourda-Anthony

Great services

Zach Johnson

Calvin "The Tiger" Broussard was my salesperson. Cool dude. Hooked me up with my 2014 Mazda 3. The folks here are down to earth, and will work with you on pricing. Good place.

Carlton Landry

Good people to deal with

Caroline Andry

My daughter and I each got a new Mazda for Christmas last year, a CX9 and a CX5. We are thrilled with our new vehicles and are thrilled with the dealership itself. The entire staff, from sales to service, has been courteous and accommodating!

Sally Crow

Definitely worth the drive (I live 2.5 hours away)! The salesman, Dylon Hollier, was super helpful, patient, and very knowledgeable. I was returning a leased vehicle and looking for a new lease and he found exactly what I wanted. The finance department was friendly and efficient. It felt like VIP service! I highly recommend!

RICHARD WILLIAMS

Not as on prices

Stephanie P

I bought a new vehicle in January 2015 I have a Mazda CX five it is a very nice vehicle on the sales associates name was Charles he was very personable and I highly recommend him if you are looking for a vehicle. The Service center employees are polite and efficient! Everything is great at the Mazda service I just wish that they would make appointments because they don't do that you just have to show up and wait you don't know how long it'll be otherwise everything is perfect

Nia Cummings

Rude! I called to pick up paperwork on a vehicle purchased through the dealership that we never received a copy of, and was made to wait while the employees stood around eating lunch. I was also asked what I wanted with the paperwork when asked what name it was under. The wait for the paperwork was excessive simply due to the fact that I called two hours prior to make sure it would be ready. Aside from the paperwork not being ready, there were documents missing that were signed. Buyer take caution when considering a purchase from this dealership.

Perry Bahr

Just love our CX5! Totally satisfied with the sales and service of Acadiana Mazada! Great place, Great people and Great Service! Highly recommend Acadiana Mazada

Miki

My car wouldn’t start so I had to have it towed to Acadiana Mazda. It was late in the day and I wasn’t sure if they would be able to check out the problem or not. Although they weren’t able to repair it then, Perry was very friendly and patient through the ordeal and even gave me a loaner car so I wouldn’t be stranded. Everyone I’ve come in contact with there have been both friendly and knowledgeable.

Billy Ling

Changed something that doesn't need to be changed. Had to pay almost a grand for the blunder that they made. How did I know? My mechanic confronted the technician and he stuttered whenever he explained. Employees got very fierce and I decided to pay anyway since they will not do anything. I was there by myself and was surrounded by 4 guys working at the service department. Almost felt like I was surrounded by mafias. I don't need to be humiliated because my car was faulty and being treated as if I'm paying "protection money" However, if you have money, you are king. After I paid for the money they demand, it was all smiles again. Please do not change parts that doesn't need to be changed. You will meet God one day. Just my $0.02. I'll admit that its my mistake buying Mazda and even worse mistake to take the car to Mazda's service center. Poor choice. Update: They checked the car "thoroughly" and felt needed to replace the fuel pump. After replacing the fuel pump, OOPPPSS!!!!, turns out the cylinder coils were "fried" as was the PCM. So, I consulted my mechanic. He said the fuel pump was never in bad condition. If they really checked the car thoroughly, first thing they would've done is replace the cylinder coils and the PCM!!! (Anyone reading this and have common sense, will understand what I'm talking about - "they have done thorough check") But mafia being mafia, wouldn't admit their mistakes and raised their voice when I politely asked them. Again, if you have the money to burn, come to this place even for your maintenance.

Caitlin Lemoine

I went to Mazda to have my car serviced and was treated excellently by the service department. While waiting I walked over and asked to look at some cars and was greeted warmly and professionally by Dale Yandell who brought Elliot Breaux over to help me out. He allowed me to test drive several vehicles and did not rush me at all despite me not wanting to purchase today! Great experience I hope to shop with them again!

Joe Bellinger

Update of an earlier review. Gregg Thibodeaux, the Service Manager, took care of my billing complaints quickly and was very professional. If you have a valid complaint, don’t leave mad. Someone will take care of you.

Lindel Wheeler

Very helpful crew. Contacted Calvin by internet, went in and made the purchase, all in less than 3.5 hours. Picked up the next day fully detailed and a full tank of gas. Complete run down of how to work vehicle and screen (music, bluetooth, etc). Love my new car! Thank you for the great experience. Easiest ever.

Joshua Duplantis

Helped us get into a car

Suzanne Bejsovec

Great folks! They even showed me how all the tech works before I left the lot.

Johnny Trangmar

Good people

Alaina Davis

Acadiana Mazda has an amazing crew. My check engine light came on 2 days before we were leaving for our vacation. The Mazda crew had the parts in the very next morning. The team stayed hours late to ensure we had our vehical ready to go for our trip the next morning. We are very thankful for them!

Tim Barbier

CX5 is a great vehicle. Great value. Put 600 miles on first trip and averaged over 32 mpg. Great lease deals at Acadiana Mazda. Elliott did a great job. Very pleased with my purchasing experience.

Shane Craig

Best ever this is why I travelled from the other side of Alexandria Louisiana to do business with them. Second car with them Dillon is the best salesman I've ever dealt with.

Raymond Christopherson

Efficient

mark deslatte

Fine great deals

rachel

They were able to do for me what others couldn't! So glad I chose this dealership. They made it so easy to get into the vehicle I wanted. The person who was going to finalize my purchase wasn't there the day of my appointment, so they actually delivered the car to me 2 hours away for no charge! Shout-out to Derek, Melissa, and Shane for all the help!

Nick Simon

Great staff

Cheryl Comeaux

Got maintenance done in short period of time

Mark Stephan

First rate dealership. Located me the exact car I wanted and brought it in. No hassle deal. Thanks Elliot and Acadiana Mazda!

Robert rice

Not good

Kenneth Broussard

Fidel was awesome!!!

Carrie Pitre

Purchased my car from here. I got great service and was treated with respect (unlike some other places we went). The service center is always empty when I get an oil change so it's super fast. They even helped verify I had my carseat placed correctly

Jeffrey Mallory

The place to buy in Lafayette! From the start of the sales experience, when sending an inquiry regarding an internet listing, everyone was promptly responsive and helpful. My dealings started with Melissa who guided through the front end of the sales process, then over to Joey and team for Financing and follow on actions. Despite having financing coordinated, Joey dug in and found a better deal for me, showing a passion for excellence and customer satisfaction. My tags and registration was more complex than normal, as I split residence between LA and FL, but the Acadiana team coordinated well with FL to assure registration complete and tags issued. A couple of months after the sale, I discovered information that the salesperson I worked with did not properly disclose. I called this to Management's attention, they turned it into a training moment for the sales team, confirmed that the salesperson I had worked with was no longer affiliated with Acadiana and, more importantly, did the right thing in correcting a relatively minor issue. Over the years, I've bought many cars from many dealers, I would rate Acadiana as top-tier in their operations and committed to honesty, integrity and excellence. On a separate note, the brief exposure with their service department has shown the same passion for excellence and commitment to customer satisfaction. Acadiana is your dealership for integrity, value and customer service - strongly recommend them!

Cravin Morfish

Good salesperson and a no pressure experience.

Debra Enard

Very nice and friendly staff it's clean Service is great they will go the extra mile go check them out they have nice cars & great deals

Kevin Chauvin

If someone calls to get a price on an oil change for a specific car; and then that same person ask when your service department closes. Maybe instead of just telling them you close at 5:30, you could of mententioned oil changes stop at 4:30. I drove 50 minutes to arrive at 4:45 and get turned around because of your incompetence... Nearly 2 hours of my time on a Friday was waisted because of their lack of observation.

Ernest Daniels

Worst service center ever. Dropped ticket at pay counter....no explanation of service. No thank you. Horrible...run away.

Erick

Phone service is not that good but in person they really have a nice helpful staff. Brittany in service went beyond expectations. Zac the dealer was on his game also. Better than the avg. dealership.

Cathy LeBlanc

Super nice salesman (Gabriel Meador). Very knowledgeable of facts and willing to listen to my requests. Met all of my expectations, and then some! Will def go back here to purchase again.