Reviews of Harris Meats (Butcher Shop)

tanya54764 .

best meats we have ever bought! well worth the drive!

Nathan

I had very high hopes during my visit to my sister's home in Jefferson. We went in on the 4th of July for meat to grill. They had 21 day aged Ribeye steaks in the case so we bought 6 and we're so excited to have an amazing dinner. After grilling these Ribeyes to medium rare we were barely able to cut through them with knifes. Then chewing was impossible. This was the toughest meat I have ever tried to chew. We ended up having to give up and give them to the dogs because they were so bad. After calling to express our concerns with the meat and tell them we were concerned that multiple people may have received a bad product, the employee asked if we had the receipt. Being a cash purchase we were unable to locate the receipt so she was kind enough to look it up based on our order and time of purchase. She said she would call the owner and call us back. Once she responded, she said the owner said that since we didn't have the original receipt they are only willing to give us $20 store credit. We paid over $40 for reference. We did not even ask for a refund, we were more concerned about helping a local business that may not have known they sold a bad batch of meat. But instantly the owner seemed to be defensive. They have our receipt, and then used not having a receipt as an excuse. It was if the owner is assuming that we are lying or it's our fault. They mentioned that they haven't had a complaints on their steaks in over 2 months. So basically calling us liers again. Then made it sound like they are being generous by offing a $20 store credit. We did not even call to get anything but did not expect to be treated like we are liers. A simple, we are so sorry and we appreciate you letting us know would have been sufficient. Will not be going back knowing this is how they treat customers that have a problem with a product. My mother said she wouldn't leave a bad review, but I told her you need to let people know. So I had to post this. I feel you should expect more from a locally owned business, especially when we were trying to help them. A customer should not be questioned like this.

Angie M

Best quality meats around! And for an amazing price! All meat is local from surrounding counties. The owners are very sweet people!

Tommy Thrift

Quality and prices can't be beat!

Gregg DuPree

Bought some ribeye steaks from not on sale, good prices but was not the most impressive steaks. Looked around saw some red hots, again nothing spectacular. Then bought some chunked lamb to do curry with got home and its 95% fat literally only 5 bites of actual meat in the hole pack and paid almost $20 for it. Maybe I just had a bad day there, but Kroger is where I'll be buying my meat. Sorry

Trout Williams

Great meat and friendly faces.!